I would give zero stars if I could. Every single time I have an appointment, no matter how early…read more(even if first seen), I'm there for 6 or more hours. Not only is the staff rude, judgemental, and disrespectful, but the doctor also disregards any concern you have about her diagnosis. I know multiple people who have left this office to never come back. I trusted Debbie's judgement and stayed, but after health complications in my family I feel as though she has caused them. They don't look at every angle to give you a proper diagnosis for proper treatment. I would never recommend this place and if you go here I suggest you get second and third opinions because this office is extremely inefficient. The doctor has discussed MY PERSONAL MEDICAL INFORMATION with my family members without my permission, assuming I won't be upset because they are family. Never again will I go back here.

Dr. Colton was my doctor since I was a baby, he watch me grow up till I was 18. I haven't seen him…read morein almost 20 yrs, as soon as he walked in he said you look very familiar. I was blown away that he remembered me after 20yrs, he really takes the time with he's patients. I've seen several family doctors and I can tell you this, I haven't found another doctor out there that is close as good as Dr Colton is. He takes his time to listen to you, he will check you out, he would never just hear you and quickly send you to another doctor. I'm so happy to have him as my family doctor, I refer him to everybody to go see him. If you are seeking a family doctor I most definitely recommend Dr Colton, he's the "BEST"

Mark Petrous MD is the best of the best! He is outstanding and really does care about his patients!…read moreI moved from the area and was unable to see him for years! Thank God I found that he is still in practice and I can certainly see why! He is kind caring and compassionate towards his patients and he has many credentials as well! Mark teaches medical students and is an author of medical information that helps students understand the importance of diagnoses and care for patients! I would recommend him to anyone in need of a "Good Doctor"! He is The Best MD I have ever seen in my lifetime and I am age 52 now. Congratulations Mark! You have earned your title many times over! Sincerely, Ron Merritt MBA

In short, I needed an internist. In fact, we all need internists. And Dr. Petrous came highly…read morerecommended to me. And, I will second the recommendations I heard. He is a thoughtful diagnostician who will spend time working for you and your health. This is a rare thing, nowadays.

I came in for my Medical exams(for immigration purposes). Doctor Samina Ghazi alongside the other…read morenurses took care of all the paperwork and appropriate tests and Vaccines I needed. I highly recommend.

I came to the clinic for surgical clearance, hoping to just be in and out after receiving my CBC…read morepanel and a quick exam, but what followed was nothing short of a nightmare. The doctor demanded to do an EKG which was not required by my surgeon for clearance and I agreed to it because I figured better to be over prepared and know my results than not know. The office assistant (unclear of her medical training background, but I know every time she's drawn my blood she's really really struggled) placed the leads indiscriminately across my chest with little care or concern for accuracy and did the test. I waited and waited and waited and I overheard loud panicked chatter around the corner about my results. After a very long wait the doctor came in and told me I had had a silent heart attack and I was in poor health and she couldn't clear me for my surgery because of it and I needed to see a cardiologist immediately. Despite only being 28 years old, and not the obvious heart attack patient, I obviously took what she said very seriously and booked to see the cardiologist she recommended the next morning. Her team struggled to send a global referral that worked with my insurance, like they didn't know how to do it, and so I spent even more time waiting and waiting and waiting in the cardiologist's office. When I was finally seen, they preformed an EKG to confirm the results from Dr.Ghazi's office. The cardiologist immediately told me that the test had been preformed incorrectly at Dr.Ghazi's office and absolutely nothing was wrong with me, I had not had a heart attack, and my EKG was perfectly healthy. I was obviously rubbed the wrong way, but still wanting to just push through and just get the surgical clearance I need and move on. Today I received a call from my surgeons office stating that Dr.Ghazi's office called them and DEMANDED to see my whole history, notes, records and any documents they had, and were very rude to the staff for refusing to send them without my consent. Ever hear of HIPPA? The nurse at my surgeons office said that never in her whole career has a PCP even asked to see this confidential information let alone brutally demand it. What does she need to see it for? Either my labs are good enough to clear me for surgery or they are not. My labs speak for themselves and reading a record of the consultation i had with my surgeon will not change if it is medically safe for surgery to be performed. If they think my surgeon is just going to send out my paperwork willy nilly then how are they handling my private medical information at this office? This was the cherry on top for me. Also- bonus fun fact, when I did intake at a therapists office last year, the office manager told me he had also seen Dr.Ghazi as a PCP for some time and recommended that I find a new doctor because she had misdiagnosed him with BLOOD CANCER. This office is misdiagnosing everyone in our community with SEVERE health ailments, and I do not understand the motive. I should have listened to that office manager but I figured I could get my surgical clearance with little issue. This is what happens when they let the children who should have been left behind enter the medical field.

Honest caring person that listens to your concerns. Very few doctors like her these daysread more

Love Dr. Sue! My son suffered from frequent episodes of vomiting and abdominal pain and his…read morepediatrician diagnosed it as abdominal migraines. I was told to give him ibuprofen at the first sign of an episode, but they didn't know the cause so he continued having episodes monthly. At the urging of a friend I made an appt with Dr. Sue and through testing and health history she identified the triggers and put together a plan of action. After years of ups and downs I can happily say my son has been episode free for over a year. Dr. Sue spends every minute of your appointment with you and listens to your concerns. Every time we have an appointment we are seen right away too, no wait time!

This review is from the perspective of a new patient. I needed to find a doctor and picked Dr…read more Fitzgibbons based on reviews on other websites. She is part of the infinity primary care system. I really like Dr. Fitzgibbons. For my primary appointment, she spent a good 45 minutes with me, and I had some pretty strong concerns that she spent time talking to me about. She is extremely friendly and approachable. The office is busy. If you get an afternoon appointment, you may be waiting for a bit past your appointment time. There are many doctors there, so if you have to come in for something and Dr. Fitzgibbons is full, you can see someone else (her hours, btw, are Monday and Wednesday 9-5 and Thursday 9-12). So far I've been extremely pleased with the attention and care I have received there. They also have an email system set up so you can communicate with your doctor by email, which I like a lot since you can play a lot of phone tag with doctors normally.

Dr. Fitzgibbons has been my doctor for many, many years. She has also been the doctor for my…read morechildren since they were born. She always takes the time to listen and hear any concerns you may have. She really cares about her patients. Ihave friends that normally may get 1 or 2 minutes with their doctor during a visit, I never have this problem with Dr. Fitzgibbons. I could not be happier with all she has done for my and my family!!!!

Highly recommend this doctor. Courtney Mehock was recommended by my heart specialist for a primary…read morecare doctor. I absolutely love her. Her credentials are outstanding. Very compassionate, understanding and a great listener with an impeccable bedside manor. Professional. She has been my doctor for many years. Her staff is extremely helpful and understanding. Very welcoming. Highly recommended.

Most amazing compassionate, kind , intelligent doctor !! Highly recommend her and her MA, RAVEN!…read more I've referred many to her.

Dr. Poppee has been a true blessing in my life. I developed long-haul COVID after a severe…read moreinfection and eventually had to go on disability. The daily pain, flare-ups, and brain fog have been overwhelming -- but what made the difference was having a doctor who refused to give up on me. She listens to understand. She doesn't rush. She doesn't dismiss complex symptoms. When answers weren't obvious, she kept searching and sought second opinions. She treated me as a whole person, not just another appointment. In a time when many patients feel unheard, Dr. Poppee restores trust in medicine. Her compassion, attention to detail, and dedication truly stand out. If you're looking for a physician who will advocate for you and walk through difficult health challenges with you, I highly recommend her. I'm deeply grateful for her.

Dr Poppe has been been my primary doctor for eight years. She gives a thorough exam. She is…read moreunhurried in the exam room and listens deeply to what I say. She asks clarifying questions to make sure she understands issues. She follows up on issues from one appointment to the next. She is personable and easy to talk to. I highly recommend Dr. Poppe as an internist and general practitioner. Her practice is efficient- I have rarely been kept waiting. Her care is excellent.

I really just wanted to reiterate my review about Dr Peter Bullach, Dr Robert Brateman & Dr Olga…read moreMondrosova.....My first review hasn't changed ,except for an even better review of everyone & everything in this practice! I have gone to this practice since Dr Brateman was at Providence Hospital bldg. in Southfield, MI back in 1986! * he came to see my newborn baby girl at 11:30 pm after a baseball game and all!! I thought that was pretty unique for a Dr who isnt even the one "on call" to come in and see his newest little patient! Anyway....what I really want to say in only the kindest and nicest way possible to the other reviewer, "Vaquel R."; is that honestly, you had to have caught the office staff on a particularly bad, running late, crazy busy kind of day! I promise you...they are truly "one of a kind" in the way of treating us as patients, but as people first. If Ive ever had to wait, I know that when my turn comes, I will be treated with the same time and respect given to the persons during my waiting time! If they asked you to call back and if you would've said "No, I cannot, this is very important," they would've stopped and helped you! My appointments are always at 4:30 pm, because of a nerve disease and pain, Im unable to drive myself to their office. I must wait for my husband to drive me there after work. They always let me come at that time and when my husbnd and I leave, usually after 5:30-ish PM, there's always t least one or two of the office staff still there calling in prescriptions and doing the "other" stuff required of an appointment personnel and office staff! I too, worked in a setting like this. I worked many years at the U of Michigan hospitals Appt. center. When we turned the phones off, there were usually a couple people still in the cue system waiting to speak to us and make an appt. Also...i had to call scripts, Dr.s offices and do whatever notes, the Drs had left for me to do before I went home. We even couldn't do appointments at 4:55 pm because it takes time to get all of the proper information, and if it were an emergency, we knew the persons would be heading to urgent care or E.R., knowing that we closed in just a few minutes and we couldn't possibly give them the one on one TLC that patients like to get from the office staff. That being said, I just wanted you and anyone who might read your review, to know that this has never been my or my family's experience with this office....but if by some chance that were to happen to me, I would say to myself "well it's only 5 minutes before their phones turn off and Im not having an emergency (because I would know to not call but go to ER!) and what I need, especially if Setting up a new patient appt. for another person; I know that that would take much more than 5 minutes, due to the type of information that is exchanged in this type of phone call! Also, Knowing that just because the phones are sent to the answering service at 5:00 pm, or close to that time depending on who's watch you are looking at; that doesn't mean the office staff grabs their coats and leaves...there's so much to do before they go home and as I've said...Ive left after 5:30 pm nd they're still there making pharmacy calls and other ! Anyways, I'm writing from experience. Like I said, we've been patients there at "Brateman medical ctr" for many years and I truly do know these things I'm writing to be fact. Lastly, it's easier for them and less confusing for incoming patient or Dr. Phone calls, for the staff to answer the phone as "Dr.'s office, can I help you?"! If you're calling for any of the reasons most people would call, you would know right away that you in fact got a Dr's office. Next, it would be terribly difficult for the staff to answer the volume of phone calls that their office gets each day by saying " Dr's Brateman, Bullach & Mondrosova's office can I help you?".....many many times per day. NOR would it really ...only in my lay opinion, be right to answer saying "Dr. Brateman medical center" because then you wouldn't know that Dr.'s Bullach and Mondrosova were a partners in that same medical center! Just a few thoughts.....only because one person views something one way, it is their right to have an opinion, but I promise you....you won't find better Dr's, nurses, M.A.'s, or office staff than these people.....they are "one of a Kind"...in a good way!!! Thank you so much for allowing me to write my experience here and I mean no harm, rudeness or any hurtfulness to the other reviewer.

Dr. Mondrusova took the time to speak to me about the various items I wanted to discuss with her as…read moremy new doctor. I was organized and had my list ready to go, but I was worried she would be short or hurried with me since I wasn't there for an urgent issue. I was greatly pleased that she sat with me, took her own notes, answered my questions, and ordered the various labs (cholesterol, fasting glucose, etc.) that are par for the course, as well as a couple that she thought might be good given some of my concerns about family's illnesses. Nothing seemed forced or overboard, and she was very understanding and matter-of-fact when it came to some sensitive issues. There is a Quest Diagnostics lab in the same building which was naturally convenient as I just went next door for my blood draw. I had no issues with billing or with my insurance company claims. My only complaint has to do with the office staff's phone etiquette that I have experienced before and since. I know now that they answer the phone as just "Doctor's Office", not "Brateman Medical" or something similar, but I honestly couldn't understand them initially and thought I had dialed the wrong number. When I asked whether it was Dr. Mondrusova's office, the woman was rather exasperated as though I hadn't been listening. I called again recently to make an appointment for my partner for a new patient/annual check-up as well. I was busy literally all day with work and had to wait for a couple of afternoon conference calls to finish, so I dialed in at 10 to 5. After following the prompts from the new automated system, a woman picked up - again answering "Doctor's Office" - and I explained I wanted to make an appointment. She cut me off, saying, "Well, can you call back tomorrow morning?" I was so flustered, I said, "Oh. Yes. I guess." And she said, "Good. Thanks," and hung up. The problem is...I can't call back tomorrow morning. I won't be available to make a call until almost noon. Is that too close to the lunch hour? Will I be asked to call back later? I find myself highly annoyed and also concerned about sending my partner to them. This is the kind of customer service issue that would send him right back out the door, and it's already like pulling teeth to persuade him to see a doctor in the first place. It would be so convenient for us both to go to the same practice though. I've answered office phones and worked retail in a previous life, so I know the desire to get out the door as close to closing as possible, but we weren't allowed to stop serving customers until actual close; administrative 'closing' activities were still lower priority. Perhaps the office staff needs a little help at the end of the day to finish expected tasks OR just needs to reset expectations about when they leave v. when the office closes. (Or they need to change their published hours.)