theifs, they steal stuff from your car when you let them take it for the wash. they will steal anything money ,aipods , smoking equipment , anything of value Thats minor. Dont take it for wash its not worth it. read more

Been using Zap in Union City for the last few years. They are reasonably priced and reliable for oil changes. It's nice they throw in a free car wash too. I have no complaints. They also helped direct me to the mechanic next door since I needed my tires rotated. One stop servicing. read more

The car still looked like it needed a car wash and it looked like they hadn't vacuumed at all.

I just had to pay close to $500 on new brakes and a brake fluid reservoir flush due to the incompetence of some of the workers at the Zap Lube adding motor oil into the brake fluid reservoir. Do not go to this place!!!!!! They damage your car!!!! read more

Shame never AGAIN !! They are stealerssssss!!!! I came here yesterday my boyfriend went to get a oil change. I left a brand new $50 bill on my passenger seat totally forgot to tell my boyfriend but you know as a human i assumed he saw it and put it away. Well that wasn't the case. When he got home and I did also after laundry I realized they replaced it with a $5 bill thinking I wasn't going to notice. I went back myself. One of the two guys weren't there and they supposly couldn't look at camera. They zelle me my $50. I didn't return their $5 that place should be ashamed of themselves and I wish I had the chance to talk to their manager those thieves !! Can't believe they did that to us a regular who goes every 6 months for a oil change . Never will I go back!!!! read more

Came to get an oil change, and once they started, technician told me I needed to get my differential oil changed as well, and that it needs to be done annually. This is not true, it's every 30K-60K miles, but nonetheless, I was due for it anyways. He pulled out his phone and calculated the price to be $293, which I agreed too. I go into the shop to pay, the cashier tells the price in a mumbled voice, takes my card, and the bill says $339. I said that it's not what I agreed to pay, and another cashier said I should have corrected her when she told me the price. Fair point, I should have asked her to speak up before charging me. I asked for a refund, and they said they can't do card refunds. I asked for cash back and they said they can't do that either. This cannot possibly be true, as I have worked at jobs that use card readers, and they can do refunds. I got a refund last week at a grocery store when they charged too much on accident. If a grocery store can do it, and auto shop absolutely should be able to as well. They technician gave me his initials and said if I come back he will give me half off on an oil change due to the misunderstanding. I have no reason to believe he's going to remember me and actually honor that, and the cashier will probably just "accidentally" charge me the wrong price and refuse to refund it anyways. That being said, if they do honor the half off price, I'll gladly remove this review. read more

BEWARE OF SCAMMING I brought my car in for a simple oil change on a 10 year old hatchback. I also asked to check the battery since it's a few years old. When I came out for them to show me the battery, they talked me into an engine flush. Well, being that it has 60K city miles, thought that seemed reasonable. $100. Then they showed me the battery checker - indicating the battery was BAD. They wanted $200 for a battery. Not happening for this tiny car. I knew they only costs $50 at most, as I've been the sole owner and have bought one from AutoZone with a free install in the past. Pass. Went to AutoZone, and when they checked the battery, it was GOOD..... So this place RIGGED their battery checker. This is so wrong, and I know it because I'm a female and they think I know nothing. I know my car needed the synthetic oil, higher price, a flush (first time) seemed reasonable, but then you LIE about my battery? Shame on this place. Now looking at an engine flush online, seems like people only do it when a car is over 100K. So, looks like I got scammed there too. And no proof they actually did it either. The free car wash was okay at best. They barely wiped down anything on the dash, but the outside wash (the machine wash) was good. Okay for Free but I would never pay for this service. There's a better place on River Rd in Edgewater. read more

The car wash was horrible, I paid for add ons that were not even provided. You ask for the manager, and you get the run around.

As I've seen all the bad reviews about this place I had given them a tryout twice my first time with my previous car my oil changed ended in $400 the the same person that has been working there for quite time told me that I needed to replace the diferencial oil which is a big lie and charged me 100 for each side of the wheels , second time he tried again with my new car I told him absolutely not and the cashier are connection with them after that she gave me a really bad attitude and refuse to take my cc payment, make me to pay with a debit card I won't came to this place again stay away from this thieves read more

This Zap Lube Car wash on Kennedy Blvd in Union City broke the transmission on my car doing an incorrect oil flush by not leaving any oil in on the bottom of the oil container and stripping the transmission of oil and flushing pieces of the transmission away during the oil flush process. These people are not mechanics and do not know what they are doing. They talked me into doing an oil flush instead of an oil change and now Ii will now have to buy another car as a result of going to this place. read more

If you are looking for a quick easy oil change and you don't mind the price this is your place they even throw in a free car wash because they overcharge you for the oil change but if you're looking for customer service this is not your spot at 6 PM they change their car wash policy and are very unclear because it is not really at 6 o'clock it is really at 5:50 it seems like a little but when you are rushing around to get everything done before a trip it can be frustrating. Once speaking to the manager about it she was the one that gave me the false information and offered no help My family and I have been taking all of our cars here for so many years and it is a shame for them to lose our business there are plenty other 10 minute oil change locations in our area read more

Maybe it's coming here on a weekday morning but quick "zap" service with friendly cashier and you get a free car wash voucher. Over all nice job with oil change and other fluids. Remember weekday morning are best. read more

Zap Lube was the first place I ever brought a car for an oil change, back like 14 years ago. I have been coming here ever since. It's quick, the wait to pull in your car to an available oil change spot is short, if any and overall a clean place. Not a dingy oily garage type place. Yes! They will try to cross sell and advise on a $99 motor flush. Just politely decline. Yes! They will have the guy changing the oil, under the car, show you how dirty your oil is because you haven't done a motor flush. Just politely decline. If you don't want to deal with that just go straight to the inside waiting area after pulling in your car. You will have a full view of your car from the huge glass window looking into the oil change floor. The cashier will advise you when your oil change is done. Do not expect great customer service from the cashier. She will be too busy on her phone or computer. But who cares. I'm there to change my oil not interact with the cashier. What I do expect is a 10 minute oil change while they check and add as needed, my tire pressure, brake fluid and windshield wiper fluid. I get a free car wash after. What more can I ask for. read more

Zap Lube - Inside waiting area - Oil Change Stations Near Me - Union City, New Jersey

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This is by far the worst car wash I have ever been to, $16 for a sloppy job. Hopefully this post saves other people on not coming to this place. read more

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This was the quickest and easiest oil change I ever had. I was in a time crunch after driving a long distance when my oil change light came on. I came to Zap Lube and they got me in right away. The technician was very nice, finished my oil change in 10 minutes, and even gave me a discount and free car wash. Thank you for this great experience! read more

The place is clean and looks organized but don't let that confused you. Like most places that does car labor work, this place definitely falls in the same categories: shady and overpriced. I rated 2 stars because of the cleanliness and speed of the work. Overall there are more bad than good. The prices on the wall are not what you will pay for. They seemed to never have regular oil, just overpriced synthetic and they try to "scare" you into getting a service your car may not need. I bought in my car for its second ever oil change but the guy said it needs new air filters. I told him no, it only had 3000 miles and the first dealer scheduled maintenance changed the filters. (Or order the filter from Amazon and change it yourself. It's easy) Protips: Go there with one goal and don't let them tell you otherwise. Make sure they put the full 4-5 quarts of oil and take any left over since you paid for it. You get to watch the work. The women in the front are ditzy, review to the inventory after it prints out from the dot-matrix printer from 1980s, pay and go. read more

Today went to get standard oil change. Was told needed synthetic and I said ok. Bill was $140. Went home and saw they had itemized a procedure twice. Subsequently, I was told I had to come back for the refund. Once there I was greeted with rude and aggressive behavior. Totally unprofessional manner. They could also "not explain" why the bill was in error. I will NEVER go here again and I advise NO ONE to use their services especially for a "simple" oil change read more

Despite the negative reviews my experience has always been good!! Flaco and Claudio and the other Techs have always been fast, professional, and straight to the point. I will be back sooner than later!! read more

Service is good but the cashier always is a stickler for expired coupons. They want people to print a new one from their website. It's not a bar code .. just a printed coupon, then why waste paper and printing cost?! read more

Paid 20 bucks for a car wash. They didn't even dry my tires for me. Half ass vacuuming too. Also went for a oil change ended up paying 450 because they convinced me to do other things to my car that was not necessary. Never when I say never again. read more

Came in for a regular oil change and guy automatically thought I was a naive women telling me that it'll cost around 80$ because my car needs a special oil....lost a potential customer. First of all I read the manual of my car and in tonelle they charge me $30 for the EXACT oil it needs. So ladies...BEWARE! read more

Would not recommend... employees don't do a very good job at cleaning. They also stole one of my mats and my iPhone aux cord adapter.

I have had my car washed here twice and each time I left disappointed. I thought that today would be different but it was actually worse than the first time. The interior of my car still looks dirty. They didn't clean the dash board and upholstery. read more

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Brought my car here for VIP car wash and inside shampooing/detailing. It took 3 hours, so be prepared to wait, but my car was a hot mess when I dropped it off! Snow had melted in the carpet and created mildew or some other kind of god awful smell. The rest of the carpet was COVERED in dog hair. I was charged about $125.00 and prepared to feel ripped off, but they did such a good job, I am very satisfied with the cost. I will never go anywhere else. read more

Always bring my cars here. Alex does a great job managing the place. They do great work here. read more

Zap Lube - My FR-S getting hand waxed - Oil Change Stations Near Me - Union City, New Jersey

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Horrible customer service, I went in for a full service car wash and they ended up breaking my hub cab. I pointed it out to one of the employees who showed the other workers. However, no one wanted to come up and apologize or even offer to pay for my broken piece. They just kept staring at me and smiling, not even taking it seriously. Now I have to spend 80 bucks to replace this thanks to Zap Lube. Never coming back here again! read more

Zap Lube - Car wash broke my hub cap - Oil Change Stations Near Me - Union City, New Jersey

I've never gotten my truck worked on here, but i am a regular at the car wash. they do a great job and my truck is always shining when i leave. They have good prices as well (15 for a full service wash, vac, wax, rain-x, etc on a full size truck). I'll get the VIP service soon. read more

so happy to pass by and see the mechanics at the oil change sitting, waiting for their pray... My wife took a car that she uses just to go around town and the light service came up after 3 weeks of oil change. Since it is a Chevy HHR, they say it needs a different filter that the usual one they use, so the price was $20 higher. acceptable, but apparently, they didn't even change it... from the moment you walk in, they try to sell you as many services as possible, even tough you are declining their offer patiently... absolutely not recommended. read more

Yes - The mechanics don't speak english so great (you'll eek through it). Yes - You will be asked to buy/upgrade to extra services. Yes - The young girls at the register will hate you with every ounce of their being. However! These guys are dependable, offer normal market prices and get the job done SO MUCH BETTER AND FASTER than a car dealer (I'm looking at you, Metro Honda). Go to their website, print up a coupon for an oil change or car wash, and just avoid any upgrades. Both the car wash and lube center allow you to inspect their work from the waiting area--that's magic compared to many alternatives. Also, I had them detail clean my old dirty engine. Wow. They did a great job for under $50. read more

this place will somehow try to get money out of you for a simple oil change. they will try to tell you this and that is burnt it needs to be changed before your car breaks down and for people that do not know anything about cars thats how they get them to spend money. read more

I have been going to this Zap Lube for ages. I've taken all 3 cars I've owned, but today is the last day I will have ever have taken my car to this wretched car wash. Normally they do an okay job, but today as I was watching my vehicle go through the conveyor I witnessed the vehicle behind my car crash into mine quite violently. This was due to the vehicle behind me being put on the conveyor only about 1-2 feet apart. As my car was finishing up and getting off the conveyor, the vehicle behind it rammed right into it. Now this did significant damage to my bumper. I quickly went outside to check on my car only to see that the grill guard on the other vehicle had not only left deep scratches, but indented my bumper as well. In all fairness, there was minor damage already from someone rear ending my car in the summer, but this further exasperated the damage. I wouldn't have cared (since there was prior damage) had they been upfront and honest about it, or even if they just apologized. The young man that went into my car to drive it down from the conveyor saw it happen and gave me direct eye contact. He then averted his eyes and avoided me until I started to complain. When I asked another attendant about it he didn't speak English and looked at me blankly while I asked for an explanation. The employee that witnessed the incident then approached me and asked what was wrong. I told him about what I saw and told him to tell the other man that puts the vehicles into the car wash to next time leave ample space between cars to avoid future incidents. The young man (that saw what happened) denied anything happening then pretended not to understand me (he clearly spoke English since he asked "what's wrong" when he approached me). I was furious and in order to prevent myself from reacting irrationally, I left. Typing this, I wish I stayed and called the police to file a report because my bumper will now need to be replaced. AVOID THIS CARWASH IF YOU VALUE YOUR PERSONAL PROPERTY. Oh, and they used harsh duct tape to tape down my rear wiper blade which left glue on my glass which is difficult to remove. To add insult to injury, they barely dried my car and my car was still dirty. read more

I got detailing done here twice. One car with leather interior and the other car is regular. Both times I was very happy and satisfied and they also did a good job on my headlights which were very cloudy. I would definitely come back for detailing again! read more

This review is for car wash service only. Not fond of this particular Zap Lube and I'll tell you why. Car wash attendants have a nasty habit of eating snacks that I have in my car. Not once, but every single time I come in for a car wash, my unopened Kind bars, granola bars -- you name it are gone. One attendant actually grabbed a bar and was eating it in front of me while drying the car. Livid! read more

DON'T GO HERE! BAIT & SWITCH TACTICS! DESERVES 0 STAR I went there to use a coupon I received for a simple oil change. Advertised as $19.95 (regularly $29.95). Man says it doesn't not apply to my car bc he has to use "special oil" (2006 Toyota Avalon). He gave me a quote for $88!!! I called Toyota dealership. They quoted me $39.95 (And no, it does not require special synthetic oil). read more

They are the worst car wash in the world thay don't clean it right and the Machines will scratch your car

Liars and Cheats ! Dont go here for OIL Change. Took my honda accord for synthetic oil. The mechanic put the wrong synthetic oil which didnt match with the required # or oil type for 64$$$. Thats twice the rate I would pay if I bought my own oil from walmart. Scam !! read more

Went in for a car wash and they lost one of my rear carpets. I realised an hour or so after I left and they told me to come in. I go out of my way to go there and they said that the people who handled my car had already left so they asked me to come back the next day. All this for a carpet they forgot to put back in after a car wash. Needless to say, I went back the next day and my floor mat was nowhere to be found. Not only did I waste my money coming to this place but I wasted my time as well. Hope my floor mat was worth it you crooks! read more

If I could give this no stars I would. I've never had a good experience at zap lube in any locations in Hudson county. The "mechanics" diagnosis always include pricey services that they insist on doing. After going In for a simple oil change, they pitched that I upgrade to a different service. After I said no to this because I know zap lube loves to scam, they said they started the service already and i have to pay for it anyway ($120 down down the drain to these people). Three days later thick white smoke came out of my exhaust pipe. I went to a local mechanic who explained I must have gotten a faulty poorly done oil change. The mechanics are rude and mumble when they speak to you so you can't hear their excuses. Do not go here you can get way better service anywhere else. read more

I went to go get my car washed and for an additional $13.00 they put wax on my car and shine on my wheels. of course i went on a Saturday morning so it was packed and they sort of rushed through the whole thing and were rushing me to move my car out. I actually had to tell one of the guys to come back into my car and clean again because they missed a lot. Once i drove off it wasn't till i reached my next location that i saw that they didn't even wax my car like they said they would a missed spot of bird dropping on the roof. i paid $22.00 for a half assed cleaning. Next time i'm going to the car wash on 28th street and kennedy read more

I have been going here for years, not that I like them because I don't but I have found most quick oil change places are the same. It seems no matter how new your car is they will always try to up sell you on some fluid change. Sir, sir, look at how dirty your "various fluid" is, you need it changed. How much I ask? $180. No thanks. The thing is that they are so full of it most of the time that even when they are right you don't believe them. But I am done with this place after the last episode, after the oil was changed and the usual up sell I had my car washed and then I noticed that my aux cord was missing. Bye bye. read more