Cancel

    Open app

    Search

    Zara Photos

    You might also consider

    Recommended Reviews - Zara

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
    Yelp app icon
    Browse more easily on the app
    Review Feed Illustration

    Reviews With Photos

    This is the employee that refuses to touch bags.

    I returned a pair of pants today using the same Zara bag from yesterday. The cashier told me to take the merch out of the bag. I asked why? Isn't that what you normally do in this store? She said they NEVER touch returned merch bags. It's the customer's duty. I never heard of this in any retail store. After the transaction was completed, the cashier left my new purchases on the side pushing it and telling me: here- take your items, giving me an evil eye while smirking. I asked her to place them in my bag and she refused, yelled at me and kept saying no. Eventually the cashier next to her who gave his name while she refused, urged her to place the items in my bag. She still insisted I should do it. Continued to be nasty. Alex placed the items for her. A customer on line witnessed the entire episode and complained, stood up for me telling the female cashier her attitude was disgusting. The cashier told her it was none of her business. The lady on line told her it is everyone's business and she should not work at Zara with that disgusting behavior. It escalated to speaking to the manager of the store. The cashier refused to get them and told me go find them yourself. The manager refused to give the name of the cashier telling me she needs to protect her?! Really? What happened to protecting the customers? When I inquired about store policies regarding bags: the manager said they never touch return bags. This is a lie. I've been shopping at this Zara location for a long time. The manager made an unbelievable excuse saying they want to ensure their employees are not touching dirty tissues or concealed weapons that could possibly be in the return bags or online shipping boxes. Everything both cashier and manager said were lame excuses for poor behavior. The cashier needs to be fired and the manager should get demoted. When I asked for a digital receipt- I was told they don't give those out. To my surprise when I checked my email inbox- there it was. These employees should not work at this Zara location. Worst Zara shopping experience! The entire store of customers were upset at the cashier and that's too bad. I always liked this Zara location until today.

    Cashiers
    Ahmad A.

    I been waiting for 15 minutes and only one employee is on the check out section ! Their is like 4 girls just hanging out around the cashier helping no one !! And they also have attitude to costumers

    They finally opened!

    See all

    9 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    10 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    Page 2 of 2

    Zara Reviews in Other Languages

    Ask the Community - Zara

    Review Highlights - Zara

    Then again, there's not enough staff to cover and their policy is a bit outdated .

    Mentioned in 3 reviews

    Read more highlights

    You might also consider

    Verify this business for free

    People searched for Men's Clothing 14,697 times last month within 15 miles of this business.

    Verify this business

    Men's Wearhouse

    Men's Wearhouse

    2.6
    (76 reviews)
    0.3 mi
    $$$
    Walk-ins welcome
    Available by appointment

    Personally, I had a great experience. As an older gentleman, I looked for an older salesman…read more I told him I was looking for a 3 piece suit with room in the crotch, a seat that allows you to bend without ripping, a jacket whose sleeves don't move up to the middle of your forearm when moving your arms and pants whose cuff meet my shoes. In order words I didn't want a skinny suit that so many men wear today - which I wouldn't have worn even when I was younger and had only 12% body fat. I wanted a gentleman's classic fit suit. My salesman, Jim, nailed it on the first try. Got my jacket, pants and vest at a great price and was so impressed I purchased a pair of slacks. Very impress with Men's Wearhouse. Great styles, great customer service and great pricing.

    I have walked into the store several times, unfortunately I like their polo shirts. My wife and I…read moreclosely watch as other people get attended and I do not because I am dressed like Adam Sandler at a fancy restaurant. Shorts and t-shirt. After waiting a bit, I have to walk to the back and ask and there is no one around. Meanwhile someone else walks in dressed casual and gets attended right away. I found a jacket that I needed for a funeral after begging someone to help me, little did he know that I would buy it and it cost around 500.00. Never judge a book by it's cover and at this store, they unfortunately do. Will buy online going forward! Shame on you Men's Warehouse!

    Photos
    Men's Wearhouse
    Men's Wearhouse
    Men's Wearhouse

    See all

    Zara - menscloth - Updated July 2026

    Loading...
    Loading...
    Loading...