Placed an order on the app. I arrived at the restaurant, used the restroom (which was clean and air-freshened), and picked up my order at the mobile order counter. The food tasted great, my order was correct, and nothing was missing. Keep it up! read more

The service was horrible. You could tell they hate there job. I asked for no ice and I normally don't care if they do put ice but since they were rude I asked them nicely to fix it and when I did she rolled her eyes and went where I couldn't see her mind you there a drink machine right there but instead walked to the one I couldn't see. Very suspicious and weird. Owner needs to go work and get there workers to do there job how it's supposed to be done. read more

They had good bathroom and order service, but they forgot our ranch and when I received my food, it was cold. also, when I got my food, I opened it up and one side of my bread was cooked and the other side wasn't. read more

The worst. Cashier doesn't know what she is doing, can't use the app on my phone, water sprays all over you and the floor. Cashier completely deletes the order. The chicken fingers WAY overcooked- yuck! read more

They seemed well staffed, and it wasn't very busy, so it seemed odd that it took 12 minutes to get our meals. But they were nice and brought it out to our table. Other than the fries my fingers meal appeared to be fresh. The fries had been under a heat lamp for too long and were soft and stale. My wife had the Grilled Zensation salad with citrus vinaigrette, but found it disappointing. read more

Everyone looked unkept and dirty, the lady standing there checking food and passing it out to the guest came back inside from being outside. She didn't wash her hands or anything to standing there sniffing like she's on drugs her hands were filthy I was so disgusted I left read more

My sandwich was DRENCHED in sauce... wet soggy bread is absolutely not what I wanted& the taste can't even make up for it ..Overall two stars. read more

Zaxbys - Fast Food Near Me - Adairsville, Georgia

Went through the drive through in the middle of our trip to get some food and no one ever answered the intercom after waiting over 10 minutes. We drove around the building thinking maybe they were closed, but nope all the lights were on and there were people inside. After reading the rest of these reviews, this might have been a blessing in disguise. read more

Some staff are sweet, some are backhanded and uncaring. Food is as expected. Not great not terrible.

Let's start with the chicken--unseasoned, bland, and about as flavorful as cardboard. As for the wings? They had so little sauce, I couldn't even tell what flavor they were supposed to be. Dry, chewy, and utterly sad. Honestly, you'd be better off driving to Chick-fil-A in Calhoun. Sure, it's farther, but at least you'll be satisfied. Don't feel like making the drive? Hit up Food Lion, grab some Dino nuggets and freezer fries, and cook them yourself. I promise you, they'd be a massive upgrade compared to what I just ate. Stop giving these people your money & they'll either improve or die off. Don't settle for this mediocrity. read more

Chicken has been sitting and was dried out, went to get a milk shake and not cups. Should have went some where else

This place is somehow dirtier inside than it is outside. Bathrooms were absolutely trashed and every table inside was dirty and sticky even though there were zero customers when we arrived. It's also not too comforting when several employees are taking their breaks and eating Taco Bell. Do they know something about the food or kitchen conditions I don't? read more

Tea did not taste right. Not all drinks were available when I tried to substitute something out for the tea. Wings were a little mealy. This location had been good on a past visit, but I don't like taking chances when it comes to the Big Z, so not sure if I'll be back anytime soon. read more

Last time to come to this location! We told the cashier we wanted a salad, extra dressing, and a 10 piece chicken fingerz. She gave us our total, we paid, and she handed us a cup. We said we didn't order a drink. She was kind of in a daze, like she didn't know what we were talking about, stared at the cash register for awhile, finally called someone else who refunded the money for our drink. While we were standing there waiting for our food (about 10 min), 3 different people came back up to the counter, missing their food or having problems with their food - one of the people returned his egg rolls twice. Someone came up and asked an employee if they had an order for "Jim" ready because he'd been waiting for awhile - the employee stared at him for an uncomfortably long time and walked away. He finally asked someone else who checked and told him that they'd given his food to someone else and they'd remake his order. Employees in the kitchen area were passing food through to the front, with gloves on, and then adjusting their caps with their gloves on, or pushing their hair behind their ears with their gloved hands. The whole restaurant had a barely clean look. Finally got our food, no extra dressing. read more

This Zaxby's was the dirtiest, most disgusting place. The bathrooms were so dirty, no soap. The dining room a mess. My shoes stuck to the Floor it was so dirty. The drink counter was awful. I don't ever leave a bad review but I'm just so disappointed in this particular Zaxby's. I think it has cured me of visiting any Zaxby's again. read more

Awful. Chicken is pressed meat (not regular chicken). Tomatoes are rotten. Amount of meat in a salad is minuscule. Absolutely terrible.

Very good and I love the service. The service is amazing and there also so nice. The food is very good and it's a good grab and go place. Over all a very good place. read more

(1 out of 5, would not recommend) 12:34 pm I came to This Zaxbys in the middle of a long trip with my grandad looking for something tasty an reliable in service and what i got was a tasty yet Unreliable Zaxbys. When we came in i was thinking "wow, its been a while since I went to Zaxbys, I KNOW the food is Goanna be as good as the service". The first thing wrong is that the chicken wings and sandwiches were out, which I forgave because, come on, its a stupid thing to get irritated over. 2nd thing is that the ice was gone and so was most of the drinks, I was also passive about that too again, stupid thing to get mad over. 3rd, all the salt is gone, now don't get the idea that I'm in love with salt but all 3 of these together got me a little agitated. So by now, me and my grandpa started to notice the decline of quality from low food to low salt to the drinks, So it didn't surprise us when all open tables were dirty with crumbs and at least one piece of trash on each table. It was probably just low staff but no, in the middle of our meal, a worker came to clean. It was kinda good, but also meant they waited until the lunch rush. On top of that, my grandpa had ordered fries that never made it to the table, fortunately we weren't charged so that wasn't a big loss. read more

Will not return to this location! Recently we went through the drive-thru and ordered 2 cobb salad (one salad no egg and one with egg) and 2 drinks and paid a little over $28. They handed us our drinks and a bag with one salad. We noticed this immediately while still sitting at the window and explained that we ordered two salads but only got one and need the salad that we ordered without egg. This was apparently too much for them because we had to talk to 3 different employees to explain and show that we paid $28 and wound up with one salad and two drinks. The one guy who walked up to "try" to help just had an attitude and acted like we were the problem. He then cut me off from telling him again what we ordered and wouldn't let anyone talk. I wound up handing the drinks and the salad back through the window and told them to refund the money just paid, and we went across the street to McDonald's. They need to train their employees to listen to their customers. It wasn't that hard of an issue to solve. Just to your customers. read more

This was possibly the worst Zaxby's we have been to. The restaurant was very dirty. Every table was dirty and when I asked for a cloth to clean our table the employee gave me some dry napkins! Not sure what I was supposed to do with those! When I asked for some cleaning solution she squirted one squirt on the napkins and gave them to me. I cleaned our table but the seats were also dirty. I did my best but I still got mess on my pants from the seat. I understand that they may be understaffed and I don't mind cleaning my own table but that was ridiculous. The floor was dirty and there was no toilet paper or paper towels in the mens bathroom. The food was good although our order was wrong. A category of disasters. We will not be going back to this location again. read more

This store has been terrible for a while now. My daughter gave me a zaxbys gift card for Christmas and I tried to use it to order food only to find out they don't accept gift cards on their website. Have ordered dinner as I work overnights. When I arrive I see a guardrail blocking the drive through. Doors were locked. Needless to say I didn't get my order and went to burger king which is right next door. The next time I was able to order inside however the undersized portions with just 11 French fries disappointing and unreal. Well, I went again Sunday evening 4/24/22. Ordered a Buffalo Blue and they left the chicken completely off. Not one piece. I complained and all Zaxbys will do is offer a 10% discount on my next order. Just the worst. read more

Zaxbys - Zaxbys chickenless zalad for $9.39. Terrible - Fast Food Near Me - Adairsville, Georgia

Service at this location is absolutely terrible!!!! All kids on the late shift, more concerned with hanging out in the managers office than handling the paying customers. We will never eat here again. read more

Arrived at 8:44 pm, an Hour and 16 minutes before closing. Sat at the speaker for 4 minutes before I was told there would be a 25 minute wait on chicken. I agreed to wait, ordered a wings n thing's Traditional. after another 2 minute pause of no response he informed me "he talked to the kitchen and we're out of traditional" I said Boneless would be sufficient in return I got a giggling response " hey man talked to the kitchen again we're out of boneless too" I decided to leave where there was 4 what appeared to be teenagers laughing at the window that their excuses the repelled another customer. read more

Dont go here past 5 if you want your food. If management sees this i hope they either hire a new team or change something because Ive only went here twice in 3 years and both times i ended up having to just go to the taco bell next door because, sorry to say, they are incompetent, so much so that they couldn't even cook grilled chicken, like bro you are a chicken restaurant. read more

The food is not too good, the service was bad and the place was so dirty. When I placed my order the cashier was taking my order so lazy. They have a lot of employees but nobody was cleaning the place. The bathrooms were nasty, my daughter found a cockroach in there. read more

Zaxbys - The place was so dirty - Fast Food Near Me - Adairsville, Georgia

I waited 30 minutes in a near empty restaurant for cold food that was not what I ordered. I asked twice about my order and I was told they were working on it. After waiting for close to 30 minutes the attendant asked what my order was and said oh the cook staff must have eaten it. All while the rest of the staff sat around a dirty restaurant hanging out and talking trash about other coworkers. Normally I don't care when food takes longer but this was absolutely ridiculous. Worst experience I have had at any fast food restaurant in years. read more

This location never gets my order correct, forgets sauces with the order.They are rude and the wait to get your food is absolutely ridiculous when it comes out cold. I will definitely recommend you stay away from this location and go to Calhoun. read more

This is the worst zaxbys I've ever been to. Only come here if you want your order messed up, no condiments, burnt food, etc. I would give zero stars if I could. read more

Went through the drive thru the other night and i would rather shower in acid than encounter the female that was working the drive thru. No thanks, 0/10 not recommended. Avoid at all costs. She'll make it feel illegal to ask for a 25¢ sauce and that's wild. She was pressed read more

Rude people, didn't get order right. Felt like us being a customer was a complete bother to them. Just overall sad experience...

This place is pitifully slow. And this is the second Zaxby's I've been to in the last two weeks where the service is absolutely horrible. They better get their stuff together or they're going out of business. The food is pretty decent but no one is going to stand around for fast food for 20 minutes. read more

We went and sat in the drive-thru line for almost an hour today. Got home and the drinks were not drinkable at all, the chicken in my salad wasn't done, picked it all out, wilted lettuce, paid for extra fried onions and didn't get them! Husband ordered the 6 piece finger plate tossed in tongue torch, wasn't hot, got terribly sick after eating maybe 1 and a 1/2 pieces. This is the 2nd time I've been there with terrible food, they won't get a 3rd chance!!!! Spent over $50, we'll stick with Calhoun!!! read more

waited 15 minutes on my food after paying until my simple 2 meal order was brought out to me. My chicken was not cooked at all, paid for 4 extra sauces and seasoning on the side and got not a single one. Very unprofessional and childish Environment. Worst Zaxby's in GA read more

Great chicken sandwich and cheese bites. All enjoyed our first experience at Zaxby's!

This is just mind blowing that my food shouldn't look like this never eating from y'all again

Just stopped at this Zaxby's for a quick lunch. 30 minutes after we finally get our food. Let's just say I wish I could give negative stars. This location was single handily the slowest location I have ever been to. If there are more than 3 orders just prepare yourself the entire staff is going to be overwhelmed. They were out of Zax sauce as well as ranch. The chicken tenders were tiny, fries were burnt and not seasoned, most of the drinks in the soda machine were out and much more. The cashier was more worried about talking to her friends instead of trying to help customers get food out. Biggest disappointment of a zaxbys I've ever been to. read more

Our family loves Zaxby's and frequents them often. This is, by far, the filthiest Zaxby's we have ever entered. every table in the dining room had trash and spills on top, underneath, & in the seats. The mens and womens restrooms were also disgusting, with trash on the floors, no soap in dispensers, and urine covering toilet seats. The garbage cans in the dining room were overflowing. One of our sandwiches even had a dead fly stuck in the sauce. Behind the counter, workers could be seen and heard goofing off while customers lined the dining room waiting for food. When my husband asked to speak to a manager, one of the employees in the back shouted at my husband to "clock in and get his ass back there to help"...all while numerous employees simply stood to the side arguing and discussing their schedules for the week. Unfortunately, this was a completely appalling experience. read more

I love Zaxbys, I always will, it's one of the best chicken fingers i have ever had. But if you don't bring back milkshakes, im going to cry. read more

I love Zaxby's but the last 3 times we have come here, the service takes forever even when you don't have people in front of you. I really waited 22 minutes the last time I was there and no one ordered before me. They serviced the drive-thru people instead. read more

This location has good food, but the dining area is a bit messy. Not a show stopper, but this is not their best unit. The Buffalo Blue is a solid salad. The wings are great, but "hot" is not that hot. read more