Food was good. Attitudes were bad. First the drink machine was not working properly and I told the manager and she just said ok. She continued to talk to coworkers for the rest of the time we were in there and never made any attempt to check the . About 30 minutes. So we had to drink tea. Also no condiments for unsweetened tea available. Second they charged .25 for honey mustard which was fine. They did not bring that out. When we went up to ask about it. Attitude. No words. Just dirty looks and they placed it on the counter. Disappointed with the service "attitude" read more

I brought my empty tray to the counter and was treated bizarre by an employee because I did not throw the trash away myself? It was an older person. Grow up you know what I mean? -Stale bread read more

Never again! Order was wrong, the condiments were not provided as requested and as noted on the order. When we went back in the store to ask about the missing sauces no apology was even offered. On top of that the fries were soggy and had so much salt they were not edible! read more

This corporate chain is rapidly going downhill. I had wings and things; I have had grouse and pheasant with bigger wings. Serve dry (minimal sauce); the sauce was one step down from nuclear and it was like super mild (like baby level). This was a brand new building but; super meh! Not wanting to go to any Zaxby's again. Too many other chicken places that are way better; sad. Service was what you'd expect. Clean but the poor quality of the food was overwhelming. read more

every single time I come here the fuck up the order. I order the same thing every time( tenders dipped in tongue torch) yet they come out bare. the employees do not listen. there has been too many times I order food and it either not be put in the system correctly or it comes out incorrect. read more

It's very rare I leave a 1 star but this place deserves it. Got a wings and things with no sauces at all. The wings and things is supposed to come with 2 sauces. That's just a bit annoying. The chicken was cold. Now that's criminal. The poor bird went to waste. Felt like I was at the Griswold's thanksgiving dinner; except this was chicken. The drink that came with the meal was seltzer water. No syrup. Im not sure how a coke would ever look that way but they put the lid on the cup and handed it out the window to me. Just a terrible meal. read more

Absolute horrible service! I waited 20 mins for my and they gave it to cold! What's wrong with this place?

Can't get the order right and leave off the condiments. Sorry!!!!! Last time I will ever go to this location. Sorry, sorry, sorry

food took 20 minutes. horrible customer service. left half of the food in the kitchen. worst experience I've ever had with a zaxbys

The food is amazing. There service times are very fast and they are a very reliable lace to get a nice meal.

Slow service, slow service, slow service, slow service. Maybe if I say it enough times they'll read this and actually work on getting better. I ordered online through the app and waited an hour and never got my food but people who ordered after I did were getting served first. read more

Ordered 2 ten piece chicken strips. One order of fries. Two drinks. Server asked how many sauces I wanted and I said six. She charged me for ALL SIX. $40 for Zaxbys. I won't be back. Chick-fil-A is a TOTAL BARGAIN compared to this place. read more

I absolutely cannot believe how terrible this Zaxby's location is. They remodeled the building, from what I assume hoping that it would fix how terrible this place is but that surely didn't happen. There's always a long line. The staff members are completely incompetent. Some days I wake up craving Zaxby's but I can never satisfy that anymore around here. Never again. read more

what a rip off ordered 6 fingers got 5 half fingers charged me for the sause more food in a happy meal $12.53 ! never again RipOff!!! read more

Every time i order we never receive sauces, the food is awesome but i expect sauces with every order. Ordered 5 Zax Sauces today and received none. read more

Came through the drive thru & ordered 3 kids meals and a big zac snack. We ordered to have no zax sauce and ranch instead & a small drink for one kids meal. After waiting for about 25 minutes (which- to be expected due to circumstances) we parked & opened the food. One kids meal had NO fries. Each order had zax sauce and NO ranch like we had asked for. I ordered a small drink and received a kids drink. Also the toast was burnt in the big zax snack. The chicken was small and not good. but I guess you get what you pay for. We called right after & a male server answered. He wasn't very polite and did not apologize but said we can come back and wait again in the line. no thanks. after the wrong order & rude service i'd rather not visit again. read more

They made things right from a bad experience! I appreciate it, thank you!! It was Yummy!! read more

Zaxbys - 6 Chicken Finger Plate - Fast Food Near Me - Anderson, South Carolina

This place used to he better but the people who currently work here do not care i always have to wrap back around the drive thru because they forgot my utensils or the sauce that i asked for ill ask at the window is the sauce here and they say oh yeah its in there i used to trust them but i pull up check my order and nope not even the zax sauce or ranch and no utensils my drink filled only half way this Zaxby's has lost my business untill the crew is replaced or trained better read more

This was a good zaxbys when I visited. My food was hot and fast. The decor was newer and it was conveniently located. read more

Zaxbys - Fast Food Near Me - Anderson, South Carolina

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We love our Zaxby(s) always. Fond memories at Zaxby's. Today, however, was tad disappointing. We asked for freshly fixed as we like our meals to be hot, toasty and crunchy. We were served nothing like that. Place had but one dine-in customer yet tables were not busked either. So disappointed this Zaxby has gone downhill. read more

Zaxbys - Fast Food Near Me - Anderson, South Carolina

Went through drive-through for lunch today, ordered 2 kids meals, the fries were less than half full (2nd time that has happened), and a wing meal with 2 zax sauces and ranch. There was no ranch, they charged me for extra zax sauce and only gave me 1. ( which since I received no ranch that comes with the meal the zax sauce should've taken its place). Also they gave me a small tea and I ordered a medium. Very disappointed in this store, not sure if we'll return when the new chicfila is right down the road and will deliver anything they forgot to give you. ‍ read more

Everyone in The South has been to Zaxby's. There's one on nearly every exit off the freeway in Georgia, South Carolina, Florida, etc. It's standard chain food. What separates each location from another is service, cleanliness and fresh food. This location, while often busy, still maintains a clean restaurant, offers great service (the young man at the register knew every ingredient in each salad, without going to the computer) and dishes out hot tenders and fries. What more could you ask for? When in Anderson, and looking for a quick lunch, you can't go wrong here or at Bojangles down the street. read more

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My family and I went to this restaurant last night. We received the worst service I've ever seen in my life. when we entered there were two groups in front of us, and it took 15 minutes to get to the counter. When we did it took 5 minutes before we were even addressed. I placed my order and my 3-year-old's order stepped away, and the attendant stepped away looked in bags walked around the corner talked to some employees, then returned to take my 13-year-old's order. He walked away again with my wife standing at the register wanting to place her order so we could eat after waiting for almost 30 minutes. He repeated the same process again and we walked out. We told everyone in line behind us they should walk out too. read more

I ordered a fried buffalo house salad and a regular fried Cobb salad. They were swapped and they put the wrong chicken in each salad. They also forgot to give us forks, the cookies we ordered, and napkins. They then made me fix the issue they made by giving me a container of an egg and a single slice of bacon. Would not return, it was a consideration problem. Specially since I had to go into the restaurant twice from their mistakes. read more

Of all the Zaxbys I have been in, this one had the most unusual layout. Not necessarily in bad just different. The front service counter individual was really welcoming and friendly. The food was exactly what I had hoped for and was consistent with other Zaxbys. read more

Zaxbys - Fast Food Near Me - Anderson, South Carolina

Just left this location. Ordered Caesar Salad, Wings and things with a sweet tea and 2 egg rolls. Was given tea immediately upon arriving at the window. Then sat at the window waiting 5 minutes or more. First I was told my card wasn't working, then they said the system was down and they couldn't sale me my order. ‍ Didn't like the attitude or the fact that she took my tea back that I had been drinking out of. I would have been willing to drive and got cash but the way it was handled, I no longer wanted the food. read more

This was a horrible first Zaxby's experience and I havent even tried the food yet. NO customer service? I understand we placed a large order, but the crew not being able to keep orders organized just doesnt happen to fall under my responsibility. My bad, youre an adult and have to go to work; dont stare at me like I'm the biggest waste of your time. read more

CHECK YOUR FOOD BEFORE YOU DRIVE OFF!! Two times in a row I have paid for potato chips here at the drive thru and two times in a row the restaurant failed to actually give them to me. The manager on duty (His name was John, I asked and wrote it down) was less tan sympathetic to the fact that my wife had spent two and half hours driving back from Georgia and had to spend another 15 driving back to pick them up. Someone needs to teach this restaurant about customer service. Last time I will EVER waste my money at this poorly run establishment. read more

My kids were excited to order through door dash bc of this pandemic and being stuck at home. Spent almost $40. Our food was burnt and dried out, forgot our sauces and only received a quarter portion of each item we ordered. Complete waste of money and will not be visiting or ordering from this Zaxby's again. Extremely disappointed. read more

I went through the drive thru and ordered my food. First thing that happened was the women cut me off and wouldn't let me finish my order so she didn't get my drinks right. I ordered a diet dr. pepper. Got to the window and she gave me two regular dr. peppers which I never ordered. Second, when the man at the window was hanging me the wrong drinks he spilt the drink all over my arm. Asked for some napkins and he just looked at me and walked away. Never got my napkins but did get an apology so I guess he paid some attention. Looked at my order and it was also wrong. I ordered a 4 piece chicken strip meal with all fries. It came with 3 and fries and coleslaw. I did not expect them to mess up my drinks AND my food. And to top it off no napkins for the drink the man spilt on my arm. I do not recommend going to this zaxbys. read more

Update: Though my initial experience was very negative, the issue has been resolved to my satisfaction. I am amending my rating due to the professionalism of the ownership in addressing the issue. I have never had a bad experience at a Zaxby's in nearly 20 years until this one. We went on 2/2 to take advantage of the repeat groundhog day deal. We retained our receipt from the day and returned to redeem it per the event instructions. We were told we didn't have a "yellow receipt". We never received anything other than a regular white receipt that we always get at Zaxby's. Rather than admit they could've made a mistake or apologize for THEIR mistake, we were told we could not take advantage of the deal we had paid for for this purpose. The manager was rude and unhelpful in any way shape or form. If there were additional guidelines for taking advantage of the deal, they should have been communicated in the event or at the restaurant at the time of the order rather than made up after the fact. Your managers need to learn customer service as she felt it was a burden to even have to speak to a lowly customer. read more

Usually love this place but service today was awful!! Waited 45 minutes for two chocolate chip cookies and when, after 30 minutes of waiting, my boyfriend asked about how much longer it would be, an employee yelled in his face. Staff is blatantly lazy. The only drink machine was glitching to the point where one person getting a drink could take up to five minutes and there was a long line. We ended up not getting drinks until we were almost ready to leave. Extremely frustrating. read more

They tend to not put the correct amount of chicken in the chicken finger plate. While they also do not season their fries well enough, I'm continuing having to go back to ask for seasoning. Then, in the container there is barely any seasoning read more

Poor product quality this evening, chicken tasted like frying oil had not been changed/filtered.

This zaxbys was mid. I think three stars is a perfect rating. I ordered the wings and things, add extra toast and an extra zax sauce with a cup of water. I always go with the original sauce boneless wings, but was quickly notified that the original sauce was discontinued. Who discontinues their original sauce? Immediate red flag. I asked for an alternative, and he told me to go with Wimpy. Wimpy? Are you trying to say something to me bro? Also, who's the genius that got rid of original sauce and thought Wimpy would be a great name for a replacement sauce? Like just because I like mild wings doesn't mean I have to call myself a pussy by ordering wimpy sauce. Once I got my food, the fries had no seasoning, literally the only thing that makes their fries good. You may be wondering why I didn't give this place a one star? I'll tell you why. I grabbed a chicken tender, expecting some average first bite. I was greatly mistaken. When I tell you it was the juiciest bite of chicken ever, I mean that. Juice squirted directly into my eye, catching me off guard. It was like I was frozen in time, as I knew I would never take a bite of chicken as juicy as that ever again. God bless the cook who made that piece of chicken. You should be working in a Michelin star restaurant in New York. Anyways, the rest of the food was ass, so be grateful for your 3-star and give that cook a raise. read more

tried it for the first time during lunch hours it was busy but the wait wasnt long and it came out hot. Got the chicken fingers plate with it rolled in sauce it was delicious would definitely visit again read more

As good as it gets! The staff was super friendly and food tasted fantastic! The location is easy to get into and out of as well. I hate spending time in Anderson, SC but when I'm there, this Zaxby's location is at the top of my list of places to eat!!! read more

Lunchtime March 17, 2017. I arrived at Zaxby's drive-through at approximately 12:35 PM. There was a long line wrapped around the building so much so that traffic was blocked in the parking lot. It took approximately 17 minutes to reach to the menu to place my order. The drive-thru line sat completely idle for at least 10 of those 17 minutes not moving an inch and then it was another 10 minutes before I received my food at the window. I visit this Zaxby's two, sometimes three times a week. This Zaxby's often has problems getting food out quickly at lunchtime. Food is always good however, if you don't have much time for lunch I recommend going somewhere else. read more

Just average. We were driving through town and were told it would change our lives. Meh. Great Staff though.

Food is good. But sometimes not consistent with how much they give. When you spend that much money there should be more than just a couple of fries.. read more