I came into here for my first time thinking that i would be surprised because this place always has a line. I left questioning why people dont have higher standards. Why you ask? Pros: cashier was nice, they have many drinks to choose from Cons: chicken was bland, ice machine was broken, fries were not hot nor fresh, chicken tenders were a small chicken breast cut into strips and over seasoned, wings sauce (garlic) was horrible, bread was smashed up. Save your money and make your own wings...one handed, blindfolded, using random seasoning and you could still make a better product than this. read more

Zaxbys - Smushed bread, tiny portions, and a partial chicken breast cut into three strips. What the hell is going on? - Fast Food Near Me - Clarksville, Tennessee

Never in my life have someone charged me for 2 packets of sauce until ole buddy at the register decided to charge me 70 cents for sauce. Kid was ginger btw. - My friend Brady read more

I spent 13 minutes in the drive thru, and ordered fries, 10 traditional wings, and sweet tea. Fries were seasoned well, and hot. The tea is delicious. Wings are completely inedible. Lesson learned, I won't be back. read more

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Super rude service. Pulled up to window and was told food was not ready. Pulled to the curb and when severer came out with food she refused to talk to us. read more

I love that this place has a drive through! My husband and I got chicken sandwiches with fries. He got the spicy chicken sandwich and I got the regular chicken sandwich. Their sauce is really good, it really makes the sandwich. The fries are also decently seasoned. But, fair warning: The portion for the sandwich and fries isn't so great when you're starving but the food is good! The first time my husband took me here, the service was excellent but we've been here 2-3 times since and the service hasn't been so great every other time we've been ): The last time we went, they made us park to wait for our food and we saw several cars behind us at the window get their food. We also saw several parked cars (at least 3) get their food before us although they've parked after us. My husband had to walk in and they so quickly grabbed our order and gave it to him. When I got the bag, the sandwiches weren't completely closed, the fries were extremely soggy & the bag looked like everything was just thrown in. I had to go inside and request for everything to be redone. My husband was so furious, he was so hungry and he didn't understand why we only ordered two sandwiches but waited as long as we did and saw people with bigger orders get taken care of. I couldn't argue with him. We understand people/places have off days and we're hoping that's all it was these last few times we went. I don't know when I'll go there again which saddens me because it's close by and it's some of the best chicken sandwich orders I've gotten at a fast food restaurant! The service is pulling me to give it a 3 but I really enjoy their food & wish I could give them a 4! read more

Awful Restaurant!!! Parking lot is a self created obstacle course. Choice of drinks are tea and vitamin water. Plenty of employees, but can't clean tables. Stay away!!! read more

I just have a couple questions for Zaxby's. Do you cook the chicken? Are they frozen? Where does it come from? Because truly this is the worst chicken I have ever tasted in my entire life (which is a long time). I could of gotten better chicken at McDonald's for half the price. Not only was the chicken absolutely appalling but I got the wrong drink. I asked for a sweet tea and they gave me a drink with no flavor. I couldn't even guess what drink it was, it was so bad. All carbonation and no flavor. Do better Zaxbys and maybe I'll do you a solid and add a few stars but as for now.. you're only getting one (only because that's the lowest I can go). read more

Zaxbys - "What's in this photo?" I don't know. You tell me. Not sweet tea. - Fast Food Near Me - Clarksville, Tennessee

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This specific Zaxbys has tarnished my position on Zaxby's across the country. Once a highly respected establishment in my world view, I have come to decide that no amount of service after this interaction can improve their reputation in my mind. 17 minutes spent in an empty drive thru, no Zaxby's sauce included in my meal, and a bad attitude made for an egregious trip. read more

every time I go the fries are barely cooked.. today I got it and wing sauce all over the barely cooked non seasoned fries and my toast. I got my son a kids meal and literally 8 fries.. smh read more

Placed an online order and was told it would be done at 7:38 pm. I knew it was busy and might go over so that was fine. I let them know my name at 7:48 and they told me it was not done. Once 7:58 comes around the lady ask for my name again and gives me a bag that's been sitting there for over 5 minutes. I asked her why she didn't call out this order like she did all the other ones and she said she just forgot. After asking for a manager and waiting another 5 minutes for slowly come out the back. She then showed no remorse over the situation at all and had a very nonchalant attitude. It definitely makes sense why the workers could care less. she only cared about getting the food back for the refund I got. She tried her best to make the refund out to be a hassle. So if you want to wait 25 minutes after your given Time to be done AND receive well below average customer service with attitude then this is your place! read more

Every time I go to this location, they always get my order wrong , fail to give me everything I ordered AND PAID FOR , give me the smallest amount of food, etc. today I asked for the wings and things meal. Which comes with 5 wings , 3 tenders, fries, and 2 sauces. Today I got ONE sauce for all that food when I asked for ranch and spicy zax sauce in my meal and a extra ranch on the side. I GOT ONE RANCH FOR THE WHOLE MEAL. THATS IT. For what you guys get paid , I SHOULDNT have to check my food to be sure I get everything I ordered and paid for. I shouldn't have to get out of my vehicle to go inside to get my missing items IF I DO CHECK ! DO YOUR JOBS !! DO BETTER !!! read more

Zaxbys - ONE SAUCE FOR ALL THIS FOOD! - Fast Food Near Me - Clarksville, Tennessee

I was really excited to try Zaxbys. The chicken wings were extremely dry like the Sahara and the seasoning seemed like it had one too many shakes. Add that to the 25 minute drive thru line & you might want to just keep driving. The kids meal was far better the wings. Just order kiddie fingerz & call it a day. read more

Food is horrible and bland. This is the worst Zaxby's I have ever been to, and they still don't have dine in.

I placed an order on the app at 1:06pm, my order was slated to be done by 1:14pm, I arrived at the restaurant at 1:21pm called to let them know I was outside. I was informed that the systems were down and I had to wait AN HOUR for my food. I said nah just refund my card, I was told I would have to wait until later in the day as well for that. Since I was leaving to go to Nashville I said no I want my refund now as per the app says to go to the location. I asked to speak to a manager to get my refund and the manager denied my refund as well. Instead I had the cops called on my because, "I was the problem with the world". Left the restaurant after 3 cop cars came to "arrest me for trespassing". Got a call to say my money would be refunded, that was 11/6/2020. Today 11/12/2020, I call because I have not gotten a refund, I was told that the GM, said "it has been handled". This is the worst form of customer service EVER, I hope the building burns down!! read more

SAVE yourself and go somewhere else, does not even deserve a single star !!!! this Zaxby's (Fort Campbell Blvd location) has become a disappointment. 3rd times a charm, and you have just lost my business and yes, I will let people know, not to bother coming here! sadly, 3rd time I have come in, made a to go order, WATCHED your expediter PRINT the new tickets for Door Dash, grub-hub or whatever delivery service, AND had someone else order eat in or take out, and get served ahead of me. I ORDERED A SALAD! nothing else. put a REAL manager at the counter! not building orders in the back, passing up their manager override card to the register when needed! it is a franchise, but like everything else in Clarksville, the owners have forgotten about or do not teach customer service! cannot blame that on corporate. read more

I love Zaxby's me and my boyfriend go here pretty often. This is the third time we found hair in our food & it's absolutely unappetizing. This time we found some type of dog hair & it makes not wanna eat my food anymore. I'm not sure If I want to keep going there read more

nothing has changed from the prior reviews. people here love them some zaxbys I guess. that orrrrrrrr they are just slow at pushing orders out. I placed a online order, went in 30 mins my order was ready, another guy was there seen I got my order before him and he placed his online order a hour out. ouch. I'd would suggest doing a online order, far as the food it's just chicken here so you really can't mess that up read more

Visited this location for lunch. I have been here many times and never had an issue. I'm told you can not get a refund until you arrive with the card to get one which is fine. but my order was wrong twice. and the second time I was missing extra that I had to pay for. congrats on your horrible service today. i wish I caught the girls name who was working the window. absolutely said nothing the entire time except sorry when I had to go back. could have to made sure it was right the first go around. please correct this issue. I used to love this location but now I'm not so sure. read more

20 minutes for a wings and things plate is ridiculous. There is no excuse for all the people who entered after me ordering the same thing should be getting their meals first. read more

While moving my daughter's family home in ft Campbell to their newly purchased home on the other side of Clarksville, about a 30 min drive, we stopped by this zaxbys to grab food to eat when we reached our destination. Our order came to $43.25, not a cheap order, but we love Zaxbys so it is worth it, which included an Asian Zalad with an extra dressing, love the citrus vinaigrette. When we reached our destination There was no dressing at all included. Because we were moving there was no option to drive right back so all others ate their fresh meal but I had to wait. After eating and unloading, about 3 hours, we drove back through the same Zaxbys, explained what happened and asked for a fresh zalad to include dressing. I also asked if I could have a replacement sweet tea to enjoy with my zalad. I was told they are not allowed to give me anything other than a fresh zalad. My original was with grilled chicken and was replaced with fried. All this to say I was very disappointed with the service. I live in Chattanooga and have never had bad service, not even anything missing to go back for, this store had NO customer service. Three people stood in the drive through area discussing the need for another sweet tea, is this really so expensive that I could not be compensated for their error and the hour round trip? I will continue to visit my local zaxbys but will not recommend this store. read more

Love your chicken, Staff is friendly but I find items are forgotten more than I would like also your sodas always seem kind of flat. I have only ever really had bad experiences with the drive thru. The inside usually goes well. This most recent time I realized that you guys forgot my fried pickles once I got home. (Yes I know I should of checked the bag.) I probably won't be eating Zaxby's again for a while at least not until covid blows over. read more

Amazing service from the owner Tim and his staff. Visiting family for the holidays and stopped in on our way home. Lobby was full and he personally stepped up to assist to get us our order promptly. Definitely will continue to support the establishment. read more

Very Good Chicken, Fries are a bit on the salty side, Fast service. Sauce was good, zwe got the chicken tenders, it was nice to have juicy tenders, they weren't dry or overcooked read more

Not bad chicken. A bit too salty for me. I also don't like any restaurant that charges money for extra sauce (most do). In clarksville, I prefer chik-fil-a. If you are a chicken fan, I highly recommend Raising Canes!!! read more

I am a Vet, Love Zaxbys- I actually know the owner of all the Zaxby's in , Clarksville, a very Promilitary person. He genuinely cares about the customer too. All that said, I eat here at least every other week, otherwise I'd get fat. The people who serve me don't know my relation to the owner and I can say it's almost always positive. If I've had an issue they were quick to fix or not charge me. If you ever have an issue, do not be afraid of contacting the manager at any of these locations. If you are a service member who wants to do an event, I know theses guys will give you huge breaks on large purchases(OPD/NCOPD/COC/COR)!!! read more

Okay- this is seriously on my top 5 places to eat. If you don't like chicken, this totally isn't the place for you. Seriously- that is all they have. 1.) The Zalad is delish- it is an enormous salad with grilled or fried chicken, cheese, tomatoes, cucumbers, lettuce, and fried onions. I would probably shank my mom to get one. Yes, it is that good. It comes with two dressings, but I usually need 3. 2 for now and one for the rest I will take home for later. 2.) The fried potato chip things are nummers. Ask for them to be fried extra crisp (or else some will be soggy). The fried mushrooms are good, but the fried pickles aren't. I am hoping to try their new fried cheese soon. 3.) I haven't ever tried the wings, but my friends love them. Their fries are great, as is the Texas toast and the milk shakes are delish too. Their chicken tender meal is my backup to my Zalad choice. 4.) Sweet Tea! Nuff said (they also have "pellet" ice or "Sonic" ice!!!!). read more

Who does not love zaxbys?! If you love fried chicken and fries this your place, however, that is not the only thing they offer. Check out their menu and if you have not had it, it's a must. Growing up in VA I was not introduced to this place and you must try their zax sauce. Makes everything better :) read more

If they pay attention and get your order right. Itll be amazing. When I dine in, they always forget my shake, when I go through the drive through, I never get fries. But...it's still zaxbys read more

Always clutch. If you're on Tiny Town, do yourself a favor and drive to this location instead.

I love this location of Zaxby's. The staff is nice, fast, and the restaurant is clean. The drive thru is also fast. The food has always been great and I've never had an issue with the quality. Check out for sure! read more

I have tried to like this place but to no avail. The food isn't very good and I wouldn't waste your money when there are so many more options. The staff has always been friendly though. read more

I went to Zaxby's expecting, well, chicken. I really don't consider white meat chicken fingers the real deal. So, maybe I'm being harsh due to my expectations. That said, I ordered a chicken fingers sandwich with a side of onion rings. The young lady behind the counter was helpful; when I told her what I thought Zaxby's was, she recommended another place down the road. I thought she was being generous so I decided to just deal with the food in front of me. The sandwich bread was greasy. I never had such shiny fingers just handling my sandwich. The chicken was okay. Not a fan of white meat. The onion rings were sub-par. Crispy and crunchy, but there was no onion taste. It was more the taste of the breading. I really like the taste of sweet onions, so I was bummed that there was no taste of onion. The place was clean. The people were friendly. And if you like white neat, well, there you go. Just not a place I'll revisit. read more

Great place, I love the salad and the wings. The entrance is a little uncomfortable but I get over it once I eat.

I ordered the spicy mushroom app and the spicy chicken sandwich....omg hot moist chicken not on a bun but between 2 pieces of tx toast! It was like good grilled cheese bread but without the cheese ohh devil!! lol. And who knew fried mushrooms were a thing! Totally yummy both full of flavor ...this was a rich meal very rich ...not something I would recommend eating all the time lol next time I'll try their salads for sure! Excellent ff meal though read more

Zaxby's is the only place to get wings and things through a drive-thru and it still be tasty! It's a tad bit pricey for fast food but totally worth it! Their salads, sides, and breads are amazing too! read more

I loved it. Im not usually a big fan of any sort of chicken but it was all around great. My husband got the Zaxby's Club and he loved it, I got the Chicken Tender Platter and we also got a side of BBQ Boneless wings and all were great. We had no complaints the tea was on spot, the food was amazing, the reining area was clean, and the staff was friendly and extremely helpful. Definitely becoming a regular customer. read more

I go here a lot. I love that ZaxSauce they have. I use it for everything on my plate and even get extra sauce. I always get the chicken finger plate with extra fries and no slaw, oh and that extra sauce!! The service is always good. I also think that for me and my boyfriend to come here and spend less than 20 bucks and get so full I don't wanna drive is awesome!! read more

First off, I love Zaxby's fried house salad. YUM! Always good! I like this Zaxbys on Ft. Campbell blvd, the people are always so peppy when I go through drive thru and they are nice when I order in. read more

Great food for fast food . They have the best onion rings. This place is always busy, and for good reason. Their sweet tea is also really good. The only reason I gave it 4 stars is it's kinda pricey for fast food. It will cost you about the same as a restaurant for a family of four. read more

Ok , Zaxbys is normally an acceptable place to dine in a pinch and their sauce is key - However as usual anything on the North Side of Clarksville is sketchy at best and usually appalling. Apparently the poor GI's who have to shop on this side of town aren't worth the effort of preparing decent food or providing decent service and the employees would just as soon urinate on your food as prepare it.. The Chicken was dry - over cooked and shriveled up and must have had 3 oz of salt poured on it , my fries were so salty as to also be inedible and the salt soaked toast was useless. At 10.00 I could have done El-Torro (one of North Clarksville's rare exceptions) and had hot fresh chicken Fajitas , perfectly seasoned with pico de gaio(sp) , rice re-fried beans , guacamole, onions and peppers and in a portion large enough for 2 meals. Never again Zaxbys read more