Zaxbys on Laurens Rd, Greenville, SC, is the by far the worst Zaxbys I've ever been in. I was the only customer there around 3 pm on a weekday. It took much too long to receive food while dining in. I had decided to try the new stacked quesadillas based on the tv commercial with Spike Lee showing large, packed with chicken quesadillas. What I received was far from it. The poorly assembled mess fell apart while trying to eat it. read more

Zaxbys - Stack Quesadilla - Chicken Wings Near Me - Greenville, South Carolina

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Why is this place only rated 1.9 it's like should be five stars. The service is amazing. The food is amazing and honestly if you want a good meal that will fill up your belly. That's what you wanna go. Also make something. Or you can buy the special bread and stores. read more

This restaurant was so bad that I redownloaded yelp after not having it for 2 years. For starters, the first thing I see when I arrived was a grown man beating his child in the parking lot. All of the tables are not bolted in and the slide around so you can't even sit there. And on top of that, the tables are covered in leftover food and drink and are sticky. The drink station is also sticky and covered in spills, it seems like nobody has cleaned the restaurant in a week. The chicken is also overcooked and the food is not seasoned well. The only thing good about this meal is the zax sauce that comes prepackaged. read more

Place seems to operate smoothly, love the chicken. I drive a few extra miles to go to this one.

The inside is a typical zaxbys restaurant nice decor & all that. The service is usually on point. I was glad when they went back to regular shaped chicken because they was cuttin up for a few years. The taste is still good but the quality/quantity went down & price went up. No celery/carrot sticks the bread was barley toasted. Not to mention they got rid of the spicy mushrooms for them punk azz shrimp but whatever read more

Zaxbys - Slack style wings & things - Chicken Wings Near Me - Greenville, South Carolina

First thing we noticed was the door handle was broken, the workers seem like they hate their job. And it took OVER 30 MINUTES to get our food. Nobody else was in the restaurant until after we ordered and they all got their food BEFORE we did. Absolutely terrible and ridiculous. UPDATE: and our food is C O L D read more

I apologize for this crash out in advance. On 3 different occasions, I've ordered from the app, first time 15 minutes before getting there. Second time 17 minutes before getting there. And third time over 20 minutes in advance. And every time I've had to wait from 10-20 minutes for my meal on top of the time left before They closed the inside, which is where I was going to do pickup. But they wouldn't even send someone to bring my food, they wanted me to wait in this long ass line for 20 minutes, to get the food I ordered 20 minutes before arriving. Seeing as the management acknowledges your 1 star reviews, but they aren't doing jack shit to replace the lazy folks on their staff. Don't even waste your time coming here, there are better staffed Zaxby's around. read more

This is the slowest service that I have ever experienced. I didn't order anything overly complicated and I was waiting for more than 45 minutes. Don't go here if you're in a rush!! read more

Rude staff every single time. Go to an empty drive thru and immediately told to pull to the front and waited 30ish minutes for one sandwich. Chicken fingers are always over cooked. read more

I tried to use the 50% off salad coupon yesterday for the Zaxby's . Salads were not available on the app so I went into the store to order my salad. The offer was for online orders only so I asked for the manager. He saw where salads were not offered on their app and called corporate. After waiting for over 30 minutes to get him to resolve this or offer me 50% off my salad I finally left. read more

Slow slow sloooow service. Food was warm at best. Waited almost 30 minutes because they are too focused on the drive thru. Lobby was gross and booths were sticky. Waste of time to stop at keep going if you don't wanna be there forever. read more

Worst place I've ever stopped at, place was empty and we waited 30 minutes for "fast" food. Do your self a favor and keep driving.

The kids and I have stopped here a time or two when taking my son back to school. This location is around the corner from where he stays. On this day, I was bringing my son back and he and I sat in here and ate. I ordered chicken fingers and he had a sandwich. Everything was really good. The table we sat at was sticky and this seems to be the going thing at every location I've visited. I am not sure if it's the cleaner they use or whatever, but the tables are always sticky! The dining area was clean and there were a bunch of people eating and coming in to get food. read more

Love the rustic old look, the walls are decked with old time sports and toys. A nice blast from the past. Given it's more dated than the other Zaxby's but rustic is nice too. Washrooms are clean, crew is courteous. Only down side is that there's some kind of stangant scent in the air. read more

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If I could give a zero star I would! This is by far the worse Zaxby's I've ever eaten at. There customer service is horrible! They do not listen when you tell them what you want to order they will charge you want you ask for but give you what they want you to have. They lobby is always randomly closed so if they mess your order up which they always do you either just have to keep it or sit in the long drive thru line again just to get your food right. I just don't understand how the food come out the window cold. It don't make sense to me. Their prices are way too high to be playing with people money the way they do and if you have a complaint good luck at calling them cause they will not answer their phone. read more

the staff goofed around instead of working. The girl that worked the counter was rude probably because of her other employees not helping. The food was good as it always is. It was so chaotic. The manager seemed oblivious, and it felt like a bunch of teenagers running the store. I have never seen Zaxby's like this before, so disappointing. read more

This is one of the nastiest restaurants I've been inside of everything & I do mean every single thing is in horrible condition nothing is wiped down I got there at 10:30 am and had to wipe my own table off the drink dispenser was so nasty that I didn't even get my drink they need knock that whole building down and start completely over with the employees and all!!!!! read more

I left after waiting a half hour in line. After 30 minutes am employee said that they "only had one cook" and so I and half of the very long line of cars left. I usually very much enjoy Zaxby's, but this location obviously has to hire more people. read more

On a whim. I got the Loaded Fries. They are absolutely delicious. I highly recommend them.

The staff seems mostly indifferent. No one is especially warm or welcoming, they just take orders and deliver fried chicken. My lunch favorite is the Blue Salad with Buffalo chicken. The portion has been inconsistent over my three or four visits. Sometimes, it's far too much to eat and other times, it's barely filling the salad bowl. I do love the flavors, though. read more

Zaxbys - The Blue Salad w Buffaloed Chicken - Chicken Wings Near Me - Greenville, South Carolina

DONT GO HERE, incredibly RUDE STAFF, we got the wrong food, charged for food I wasn't even given (and that I haven't even asked for) and we were given the wrong drinks, when I asked the lady working the counter why I didn't get the food I asked for she mocked me and told me that I had asked for the food I was given (not mine), my night was ruined and my view on Zaxbys was soiled. Eat shorts. read more

The staff here seem to have no intelligence whatsoever. I frequent at this location because it is near my house but I am tired of the poor service. They rarely get my order right and the employees are often rude. I ask for a meal without any complicated instructions and they still get my order wrong. I've also been charged more than I owe due to this, would not recommend this Zaxbys to anyone. read more

This is my first yelp review but let me just say, it was needed. My friend is hungover, I'm emotionally hungover, but somehow, the great people of the Lauren's Rd Zaxby's must've known that. We both ordered the Buffalo Big Zax meal (not on the menu but would 1000% recommend) with wimpy sauce and a sweet tea. It was a spiritual experience that I won't be able to recreate in a while, if ever. My compliments to the chef. I would shake your hand if I thought it wouldn't freak you out. This is EXACTLY what Mr. Zaxby's intended when he built his first restaurant. I felt God in this Zaxby's at 11:26am this Sunday morning. read more

I went through the drive thru just now and got my order in a fast time no issues , but this is why I leave 2 stars .... so when I placed my order I asked for extra zax sauce and when I got my bag I noticed there wasn't any in the bag so I asked Zaria politely (the name listed on receipt) for a zax sauce and she literally rolled her eyes at me. If you don't want to be at work then don't show up, I'm a healthcare worker that just worked a 12 hr shift in a high volume hospital (during a pandemic) and was able to be polite and have manners just fine. Customer service is everything, I will not be back at this location. read more

i wish i. like give no stars, they have the worst employees out of all zaxbys who don't listen to what u order, give u the wrong items and give u no ranch at all. how the hell does "grilled cheese" sound anything like "kiddy fingers" y'all's fries are ass and your chicken is mid, if u wanted chicken id ask for it. do better. read more

Not having a Zaxby's in Ohio my children and I stopped in for dinner the other night - we had to be back from our Airbnb off of Lauren's and back to the Kroc center downtown - so we needed something fast. My youngest (11) got the chicken finger plate (4 fingers), my oldest and middle children (13 and 15) got the chicken finger sandwich meal, and I got the cajun club meal. The food was delicious and filling which is what two of my dancers needed that night. When we first pulled up (we used the drive thru) I really couldn't understand the lady taking my order, and I was feeling sort of rushed, which isn't good since we've never been to a Zaxby's and didn't really know what we wanted. The speaker seemed messed up. However, when I pulled up to the pay/pick up window the lady was very nice and with a heavy Southern drawl (which I really liked). I'm not sure what the other reviewers are seeing because the service and food were fantastic or maybe they've cleaned up their act since the last review in early 2016? read more

@Zaxby's can't even toast a piece of bread right. Customers pay for experience and for the quality of food but this place is a disappointment. Will never return to this Zaxby's location in Greenville. I filled out the survey from the receipt and haven't heard a word from Zaxby's. read more

Zaxbys - Toast - Chicken Wings Near Me - Greenville, South Carolina

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"HOLD!" That's what we heard when we pulled up to the drive-thru speaker. We were so shocked by how rude they were, that we could only laugh. When we got to the window for our food we were given a bag and told good bye. We weren't given our drink. And while we were waiting for them to come back to the window we could see the two girls just staring at us like "why are they still here?" Then we got the wrong drink and they acted so disgusted that we told them it was wrong. All I could think was, "I'm sorry you messed up.." Then I check our bag and of course all our dressings were missing. 0/5 for customer service easily. Edit: the name on my receipt was "Tanyyia" read more

Food is usually quite good but the service is downright hateful. Drive thru repeatedly leaves out Zax sauce so often, despite me asking as they hand me the order, that I believe they do it on purpose to be mean. After getting home, I recently drove back to the restaurant and went in to get sauce and they actually threw it at me! Like I was running some kind of sauce scam on the side. Contrast this with the Five Forks location that has pleasant service but cold or over-cooked chicken. At least the Laurens Rd. location makes good food. read more

I couldn't be more unhappy with their service. Missed up twice on our order then we got the fried pickles and they were not drained so they had grease all over them. So nasty and the employees think it's funny when customers don't get good service. I don't see this place staying in business with this customer service and food read more

Upon pulling up to the drive thru menu, I was greeted with the typical indistinguishable fast food mumble that I only assumed was "How can I help you?" or "May I take your order?". I then foolishly began to place my order and was met with "Can you PU-LEASE hang on for just ONE second *clicks tongue*". Upon reflection, I realize that I probably should not have been surprised by this response, as I don't believe I've ever met a friendly employee at this establishment. I can now guarantee that Zaxby's will no longer have any of my business. This chicken based restaurant should take some tips from their competitor just down the road. Hello Chick-fil-a! read more

I ordered a chicken finger plate. The food was hot, but Roberta the cashier, seemed to get an attitude because I asked for ketchup with my drive thru order. Not only did she have an attitude, but it took entirely too long to get my change. My total was $7.33, I gave her $20.33. Once I got home I realized my food was literally saturated with salt. Not sure why, but it was damn near inedible & a waste of my $ and time. Go to the Woodruff Rd. Zaxby's! read more

Only gave two stars because the food was decent and on time, but everything else about this place is pretty awful. First off when I pull into the parking lot there are two employees just standing on the side walk starring me down like a how dare you come here right now kind of stare. I didn't think nothing else about it and proceeded to order through the drive through. The girl who was working at the Drive Thru window was so rude and disrespectful. She never once said a word to me, nothing. I even asked her for an extra sauce, she just ignored me and handed me my food and closed the window all without ever saying a word to me. Just the most awkward experience for me ever at a Zaxby's. I live in the area and I will not be back and I will not recommend their awkward and rude service to anyone. This is definitely an issue that management should correct, there is absolutely no excuse for treating customers like this...unacceptable read more