Their food is always good. Using fresh chicken is the "secret". Service was a little slow. The new building makes up for all the prior reviews regarding the surroundings read more

Ms. Cassandra is so amazing! She is very attentive and always willing to make your visit worth remembering!

I'm so angry bro. Guy didn't give me a receipt, I didn't think anything of it. Alright. Never had an issue. We're the only people in the store waiting in line to get food. Asks for our name and everything. Guy packs our bag and gives it straight to us. Same guy who took our order. Ended up being completely wrong. I spent 25 dollars, on two meals, and was given a small meal and a loaded fry. A whole twelve dollar difference. I don't have the receipt, I can't get my money back. I drove 30 minutes back home to open it to the wrong thing. If I could do zero stars I would. read more

This location always has good food. Today, I repeated my order twice. She gave it back to me completely wrong. We went through it again. When I got my food, everything was wrong in some kind of way. Ugh. read more

Absolutely love Zaxby's Chicken finger snack is Awesome also the Best Wings with tha Texas toast an Zaxby sauce still Great food even 20 yrs later great staff very friendly also fixed my delivery order for me actually walked threw online order process most places these days don't take time for customers but I've got Great service Everytime read more

Good Service clean restaurant and the food is good. The chicken is always cooked. Perfection not overdone and not under done always been just the right way. read more

The young man that was taking orders didnt smile or great anyone in line.i think that customer service goes a long way and one should at least pretend to he happy about having a job.give your customers a reason to want to come back and dine in your restaurant. The dining area was dirty whixh is another minus.the two stars are for the spicy fried mushrooms.they were the only thing that came to the table hot.sadly my wings were cold.i made up my mind early this morning that i wanted zaxby's for lunch,then i get here and my experience is just disappointing read more

Zaxbys - 10 piece traditional hot honey mustard wings - Fast Food Near Me - Jasper, Alabama

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This was my first visit to this restaurant. The inside closed Covid19. The wings were good not the best I've ever had. A little pricy. Staff friendly and were Covid19 compliant. read more

Oh Zaxby's why are you not in the Midwest. Your chicken is so juicy and good. Please come to the Midwest we have nothing like you. We are stuck with KFC A place that I don't trust the chickens. I truly hope that your chickens are not featherless like your competitor. Every time I visit the south I make sure to come here for a quick cheap bite. The menu seems quite complicated to me and I'm always feeling rushed like I should know what to order when I walk in the door. But the staff is friendly and welcoming upon walking through the door. read more

Every time I order DoorDash from this location they never make my order right. It's highly disappointing getting my food and it not be correct. read more

I tried the Kicken Chicken combo for $6.90 with tax. The fries had some kind of hot spice seasoning on them. I am not sure if it comes on all the fries or it was because i ordered a spicy sandwich. Whichever, the seasoning was on them n i am certain it added a lot of extra sodium. If i ate there again i would be sure to ask that it be left off. As for my chicken sandwich, it was drenched in hot sauce (really warm n i like hot sauces) but there was just way too much since it was also drenched in ranch dressing. Both sauces together made a huge mess. The toast it was served on became quite tough by the time we returned to our hotel..about 15 mins. Fries were not firm but may also be due to the container (styrofoam) they packaged it in. All n all, it was worth the price which also included a small drink. Thankfully they gave me like 15 napkins...they knew i would need them. read more

Zaxbys - Kicken Chicken Sandwich combo - Fast Food Near Me - Jasper, Alabama

Went thru this sax us location yesterday. I ordered the chicken strip plate. When I asked for sauce, I was told that I had to pay for any dipping sauce. When I questioned because you usually get dipping sauce with chicken strips, the girl told me that it came with zax sauce but I could trade it in. She rolled her eyes and acted like I had committed a carnal sin! Will not be visiting zaxbys any time soon read more

The drink machine was out of many flavors and smelled bad. Maybe something around it just smelled rotten. I don't know. The lettuce in the salad looked old, the chicken was overcooked and the staff was VERY unfriendly in several areas. They were out of brownies. When I asked them about making more you would have thought I asked something major and life changing. A very bad experience. I will not be back. On a positive note, the cookies were good. read more

I was very excited to try Zaxby's for the very first time, but the women who took my order inside (named Dayla) was very rude and not kind at all. She had a very poor attitude when talking my order and it killed the mood right away...this is why Chick-Fil-A will always be my favorite place to eat chicken at. Who ever the manager at the Chick-Fil-A needs to go train the workers to be more polite to the costumers. On the side note, the food was pretty good, only if all fast foods would make ranch themselves, no one likes packaged ranch. read more

Wings are great and Restaurant is well staffed but when I asked for lightly tossed in sauce I expected light sauce instead I got wings drowned in sauce. Prices are remotely higher than what you would expect from a wing place but portions are on parr with what you pay for. Solid place to eat. Easy to spend 10.00 + per person. read more

Sucked!!!!! We had been sitting in the drive through we were the last people in the drive through if they would have answered when we first pulled up it was 9:01 when he decides to tell us they are close and will not serve us. I went on the website which clearly states that they do nothing close till 10:00. I will not be coming back. I would rather drive an a hour away to go to a different zaxby's then ever go back to the one in Jasper, ALABAMA. Y'all need to be a little bit nicer and learn how to have a little bit of good in your heart because if it was me I would serve everybody in the drive through till I needed to because I would want them to do the same for me. Zaxbys will not do that for you though no matter who's in the drive through. I just hope they are happen with there service because I was not. Have an amazing day and just a heads up there manger Aundra needs an extra help on because nice. read more

Just a question, Why does the ice at Zaxby's cost $5.00 a bag? I happen to love the ice but can also get it at a few other places in Jasper, but we chose to be a patron of Zaxby's and decided to get ice there as well so there wouldn't be so many stops on the ay home and to no avail we paid $5.00 for a bag of ice! I was so angry!!! Just because a 10 or 20 pound bag of ice right down the road is $2.00????? I cannot figure out what is soooooo special about Zaxby's ice??? read more