I ordered through Uber eats received my food and have a piece of metal in my grilled southwest chicken salad...how does that even happen?? read more

Zaxbys - Southwest grilled chicken salad - Fast Food Near Me - Macon, Georgia

2 out of the 3 times I've been here they have gotten my order wrong...and it was cold. Honestly make the trip to CFA bc this ain't it.

Food was good when you finally get it that wasn't the problem. The service was awful the poor girl didn't know which was up or down. It was like they took her off the street and said here you're a waitress. The had more servers then guest it was ridiculous and not any of them had a clue. Oh and a heads up don't order the protein pancakes. I did 12$ for 3 I didn't look the price didn't think they would be that much. I was totally shocked what a rib off. Lesson learned protein equals expensive lol. read more

Fries was old, bread was not toasted and the wings was the only thing good. The girl outside was seen to have a attitude "what u want" and went under the tent and was talking on her cellphone. I never been to a Zaxby's like this one never and had my food like this read more

Zaxbys - I never been to a Zaxby's like this location EVER - Fast Food Near Me - Macon, Georgia

My order was taken at the speaker. I was told to hold at the speaker. My food was some when I reached the window but it was wrong. I asked for my chicken to be tossed in tongue torch. I also asked for double fries with the 4 fingers plate. There wasn't enough fries given. I went back in to fix the order. I was given a dipping sauce instead of dipping my chicken properly. I wasn't given enough sals in the bowl. read more

See all

They got my order wrong. They get an attitude with me when I went back around the drive-through and told them that they had my order incorrectly I told them that I wanted some fresh food versus what I just gave them back. Fix your Attitude and learn how to apologize read more

Why is this location allowed to treat customers however they want!? With a customer that has autism, this is unacceptable to be treated so gross. There's a reason we stopped coming here. Also this. What a fun ball of joy *4mins of silence Miashia: "welcome ... Zaxby's" Me: *places order* Miashia: "uh-huh. 20.77" Miashia is the one on the receipt. Her name tag has "Miracle" on it though. read more

I went in there and ordered the jerk chicken meal. I got the jerk chicken sandwich meal. I know I said I ordered the meal but it seems that no one heard me. I did call them and the person who answered the phone asked me if I wanted to bring it back but I was already at work. The food is good but the service in the store is Lacking. The lady that answered the phone with customer service oriented. But because of the mistake I could only give them two stars read more

Love Zaxby's overall but the one in Macon (on Riverside across the street from Checker's) does not live up to the usual standards of the other ones. The staff are rude, the lines are long, and today I received the coldest fries ever in over 25 years I have eaten at Zaxby's...discussing the matter with the manager was not helpful...I'll just wait to go to the one on the way to Milledgeville...this one sucks read more

I thought the chicken was great! It reminded me of Raising Cane's chicken. The service was average and that is me being generous. Would I go back for the chicken, definitely. I just may go through the drive thru. read more

40 flipping minutes and still no food. Place isn't crowded either. Kitchen Staff indifferent and seemed upset that we were upset. read more

I've never written a review on yelp because I'm pretty understanding and never find a need to. However, tonight I waited 40 minutes for my food and when I got up to the window all the employees were just laughing with each other. They had their masks below their noses and played with their gloves while in view up the pickup window. read more

Front counter associate was extremely rude. The establishment was not busy when we arrived so I felt rushed to place my order. I am new to this area and even though this place is only 10 minutes from my home I will travel to another location read more

This is my go-to Zaxby's even though it isn't the best one around. This location is always swamped and it doesn't matter what you do to avoid the line, you will end up waiting. The food quality is hit or miss as well. Some days I get a perfect meal, other days the sauce barely coats the chicken and yodon't even want to finish the meal. My favorite thing to order is usually the wings n things plate, but following the recent price increase I have been branching out to different parts of the menu. Lately I've been on a hot honey mustard kick for the boneless wings meal. I will still end up eating here dozens of more times in the years to come, but there are undoubtedly better Zaxby's locations in Macon. read more

Zaxbys - Wings and things tongue torch - Fast Food Near Me - Macon, Georgia

My son ordered me 10 wimpy wings on Doordash and went to pick them up. I tried to eat a few but the wings was cooked hard not standard of Zaxby's at all. This Zaxby's has gone down and should be closed if the service doesn't improve. Instead of closing the one on Northside Dr. they should have closed this one. read more

they way these kids answer the drive through mach is mad unprofessional, and it's rude. then they pick up they phone like they are talking to one of their friends. whole place be smelling like weed and they can't focus on making your Oder right because they to busy smoking out back! DO BETTER ZAXBYS ON RIVERSIDe!! read more

This is the worst Zaxby's I've ever been, just ordered a salad and it came w a piece of a glove, also I said no onions and they put EXTRA and gave me no silver ware some of my lettuce pieces were red aswell, definitely the worst experience I've ever gone through never returning here and I don't recommend no one to either read more

This location is convenient for me, both at home (I live around the corner) and at work, as the Boo Boo Bus passes by here easily on the way out of one of the hospitals back to the post. Fairly clean. I've never been hassled by any of the local wildlife, but if I was, I know all of them by name and medical history so they don't bother me much. The neighborhood isn't the greatest, but hey, it's right next to the bus station and just up from two of the local bridges where our local urban outdoorsmen live. What do you expect? You're in downtown Macon. The food is to the chain's standards. Fries might be a little cold if you go right before they close. The trick is to order something they have to make fresh, like the tater chips. read more

This Zaxby's was fine. It's near the bus station which is probably why the last reviewer saw vagrants. I had my favorite salad and didn't have to go far off the highway. There were business professionals eating here and the staff seemed eager to please. read more

The food was delicious as expected... ...despite the insidious pestering of this so-called hostess that insisted she bring our food to us and complained about customers not knowing their order number. Further, she suggested we remember to tip our hostess on the way out. This annoyance hindered a nice dinner with my colleagues. read more

The food was good location horrible. I don't really enjoy being gawked at for my food. The staff tried to handle the homeless that came in and out. Thank goodness I was with a colleague or I wouldn't have stopped in there to begin with. Get your food to go if you can because they have a 98 rating. read more

Other stores are fine but his one is terrible. Ordered 10 pc fingers at 3:11 on October 12th and finally asked for my money back at 3:39 p.m. It shouldn't take 28 minutes to deliver a standard menu item. They waited on and served about 20 people in line and by drive-through before I'd had enough. I waited so long I peeked in the kitchen and was horrified at the condition of the floors and food prep area. I will never, ever go this store again. The franchise owner really should pay more attention to what is going on here. There are few but definitely better choices in Macon. The assistant manager was rude but did give me my money back. Too bad as the chain has a decent product, just poor management and uncaring employees. read more

I'm not sure if it was the day or timing, but I had zaxbys chicken and was not that impressed. I really enjoyed the salad and sides they had to offer, but not the main entrée. May go back again. read more

I thought the Zaxby's was fine. I didn't feel threatened or notice any homeless or "riff-raff". The food was good, like any other Zaxby's. The staff wasn't particularly friendly nor did they look exci read more

Just spent $14 at Zaxby's on 10 piece wing and toast and the wings tasted like they were old