Horrible service , will give you anything they can find horrible customer service up charged for items and proceeded to hope I didn't see they did not give me any my original review I wrote did not go through this manager displays 0 customer service elesa is her name she couldn't fully give me cus she doesn't even wear a name tag , after asking about items I did not receive she proceeded to say that's what I get and even tho I paid for bacon lettuce and tomato none was on the sandwich I def would like a reach out in this situation at 4075459184 she doesn't have any safe cert qualification and will Be calling health and code here ... disgusting entire human being I won't even want her behind my food if she behaves with such horrible attitude I will come back to this location if a gm reaches out in this matter VERY SERIOUS !!! read more

This Zaxbys location just needs to go out of business. Things have gone down over the years and it's obvious that they don't care about anything what so ever. There are literally six different places nearby that are serving up the same exact food with higher quality and service. Give your business to an establishment that actually provides good service and quality. read more

Zaxbys - Fast Food Near Me - Orlando, Florida

Huzzah! The River of Water on the floor in front of the zoda pop machine iz gone! They were clozed for a while and had a dumpster in the parking lot so I assumed they were remodeling or something, but it looks the exzact same inside. Zervice is still typically counter service, but their tenderz are still pretty good. The app routinely has good dealz like BOGOs, and it's hard not to take advantage. Other Zaxby's in Orlando seem nicer and the food is better, but this one is catching up. read more

See all

Placed an order and my son picked it up for me, when I checked the order it was wrong unfortunately. Instead of traditional they put in boneless. It's mainly the employees chatting and not paying attention to detail, like you're inconveniencing them by ordering. It sucks. I wouldn't order here unless my husband specifically wanted it. I told him if he wants wings next time I'm ordering somewhere else. Maybe their training program can use a revamp. Also, I don't know where they source their chicken from, but their tenders are the saddest things I've ever seen. Way too expensive for what you get. read more

First timer at Zaxby's & I'd be open to try other things on the menu! Their boneless wings are pretty skimpy and not big enough like I'm used to. The hot honey mustard flavor was good, not much heat, but there could've been more! The fries have a good flavor with whatever seasoning is sprinkled on them (fan of non-plain fries). Food was fresh per online ordering and service was ready upon request. Their garlic toast can't beat Raising Canes for me though! Inside could use some upkeep, quite a bit of wet floor signs from apparent issues, the self serve soda was a little finicky when getting ice and some fly buddies were hanging out, otherwise seating was available & sitting down to eat wasn't an issue although I usually never eat inside with fast food read more

Zaxbys - hot honey mustard! - Fast Food Near Me - Orlando, Florida

I'm actually speechless over how bad my service just was. I'm assuming Zaxbys will not be in business long term. Or at least this location. There's too much competition to have such crappy business practices as consistently as they do for them to stay in business. I guess I'll just look forward to what pops up next. read more

The food at this location is usually good , but you will always encounter rude employees in the drive thru . Their drive thru speaker is always broken , and you have to repeat yourself multiple times. I would like my food without the attitude. Management does nothing to rectify these issues , besides sending you a cooperate email or a copy and paste response. read more

This is the best takeout salad I've had in years. The manager Dharlesha took her time and perfected my meal along with the other Zax snacks I purchased! She was so kind, professional, and obviously takes pride in her work. Everything in my order was correct, she even put ketchup and dressing in the bag without asking. It's the little things that go a long way. The chicken was super crispy, veggie's extremely fresh. I was actually taken back by how good this was. I'm not a fast food person but I'll definitely be stopping by this Zaxby's again! When the customer service is on point and the food is amazing, I'm sold! read more

Zaxbys - Buffalo chicken Cobb salad - Fast Food Near Me - Orlando, Florida

They have the best salads you could ever imagine! I stop there because I wanted to try something different ask I seen they're salads and wanted to give it a try! Well I must say I'm glad that I was able to give them a try and now I'm a valuable customer. The salad that I tried was the Cobb Salad which had boiled eggs and cucumbers and fried onions but the kicker was the Garlic Texas Toast that came with the salad! They even give you the option of Grilled Chicken or Fried Chicken for your salad. Now let me tell you that the pricing is very reasonable for you and your family due to them having family meals as well just you having a quick lunch. read more

I have been a longtime fan of Zaxby's. I have been going to them prior to them even coming into Florida. On business trips, I would often find myself stopping in various Zaxby's locations in Georgia. Yes, it is fast food chicken. But they do chicken well and offer several health conscience options. You can't beat their salads, called zalads, for a more health-conscious choice (of course, with grilled chicken) or you can opt for their wings or their chicken tenders. I also enjoy their chicken sandwiches. I would recommend a visit here. Just look for the Publix between Bithlo and Christmas and you will find this location. read more

If I could give them a 0 I would. The customer service is horrible. They are rude. I was in the car on the phone with my dad who is sick and they were making faces being snarky and rude. The manager was laughing with another girl with blonde hair. Every time I go they have something snarky or rude to say. The place is always dirty. The soda is always flat. Overall, this establishment really has issues and needs new management. read more

I tend to order from here often. We ordered 4 combos and got stale fries with half a bucket of seasoning. Cold fingers and boneless. The bread hard as a rock. Definitely needs better attention. This is disgusting. read more

Zaxbys - Overly seasoned Crinkle Fries - Fast Food Near Me - Orlando, Florida

See all

I am over the attitudes at this OBT location. My son enjoys this place but the past year the service had been horrible. Dry as greeting. They don't say a word to you at the window just gawk like the idiots they are. I will just tell him Culver's is a better option. They have fresher food too than Zaxby's. Over you. app deleted. I gave too many chances... read more

Broken ice machine, broken soda machine for over a month. Today's visit took 22 minutes with one person ahead of me. No signs that machine is broken, at least ask what beverage the customer wants before handing them cups knowing the machines are broken. Order sat in window for 10 minutes. It was wrong. Only after I asked where my food was after waiting did they get it. They were also out of my sandwich and didn't tell me. Finally left with a refund after 30 minutes of my time wasted. Place is run by a bunch of kids it seems. read more

Horrible customer service. We waited about 10 minutes for someone to take our order after we walked in. Multiple customers included had to wait and some even called for the workers but no one really showed up. The restaurant itself is not very maintained, the ice machine had no ice and after asking the person at the front desk to refill it, it never was refilled. I ordered a grilled chicken Cobb salad and when I received it, there was no grilled chicken on it. But I told a worker about it and they gave me the chicken. That's the only reason I made this review 2 stars instead of one. Just overall horrible service. read more

Zaxby's has got a gold mine on its hands. The new chicken sandwich it's amazing dare i say amazing. We have been hear twice in a row and i never wear take out twice in a row. Get this chicken sandwich, the best one so far (sorry Popeye's) read more

Stopped in here after an afternoon at the Orlando Wetlands Park. Came in right before there was a rush, so that's good. There is not a Zaxby's near where I live, so I was happy to stop in here and order a chicken fingers meal. The chicken fingers were good, but that is the extent of it. The French fries were luke warm, along with the Texas toast. I also had a problem understanding the cashier as I placed my order. Several times I had to ask him to repeat himself. He also did not ask me as to which sauce I wanted for my chicken fingers, which comes with two sauces on the meal. When I asked for two honey mustard, there seemed to be confusion about the order. I also had to ask for a fork for my cole slaw, since the utensils are behind the counter and not on the counter next to the soft drink fountain. Speaking of the counter where napkins are available, the ketchup dispenser was empty. After the experience at the counter, I did not bother telling any of the employees. I just wanted to eat my meal and get outta Dodge, so to speak. I will admit, the dining room is clean, so that is a plus. I am not out here that often. But if I was in the area again, I would reconsider coming in here. Which is a shame since Zaxby's serves up some good chicken fingers. read more

Zaxbys - Zaxby's - Fast Food Near Me - Orlando, Florida

I tried to give a compliment to a worker there for her great communication skills. However, a manager of some sorts with a grey turtle neck interrupted me called me a "dirty n***er" for me and my friends to "get the f**k out" and gave us the wrong order. My personal experience there was absolutely terrible after such a traumatic experience. 2/11/21 at 1:10pm read more

Visited this Zaxbys again and as I said in the first review it is always hit or miss with the food/service. This time utilizing the drive thru I got the regular cajun club while my mini me had the house salad with fried chicken. As usual the food was decent but this time the service was annoying to put it lightly. The drive thru attendant literally asked us four times if we wanted a drink speaking in a unprofessional slang!?!? My wife clearly stated over and over we did NOT want a drink however the employee almost insisted we get one for some reason? Then while at the window my wife noticed one of the male employees (likely the one that took our order) staring at her as she put it "in a creepy manner". We've had enough, will not visit this location again. read more

Just went through the drive thru and the food is a mess as usual. We got salads and there is no tomato or cucumber. The lettuce is sad and the whole salad is in styrofoam instead of the salad bowl. We ordered cheese curds and we got like five. I wanted to go return the whole mess but the husband didn't want a hassle. We will never stop at this location again. Really bad food presentation. read more

The person taking orders, took the orders in front of me and then went behind the counter and just watched me for over 5 minutes until manager had to come out and have him take my order. Then when my order was done, they didn't call my name or anything, just set a bag down behind counter and didn't give any indication it was mine. I waited over ten minutes :/ would recommend going to the other location about seven miles away read more

Zaxby's always does a great job with their food. The employees are always friendly. The last time we ordered was through the pick up window, and they were fast and friendly. read more

This location is HORRIBLE. I ordered a Wings and Things meal which comes with fries, toast, chicken tenders and chicken wings. I also ordered a soda. When I got to the window to pay for my order I asked the lady working the drive thru that I meant to ask for no ice in my drink and I apologized for it. She stared me and my friend in the face and shuts the window on me and throws my drink away. Leaving another guy to give me my drink. When I finally do get my order I did a quick but not thorough check. I live 45 minutes from this location so when I got home just to see this.. I WAS PISSED. STALE FRIES, NO CHICKEN WINGS, and NO TOAST. And on top of that she charged me for a large soda after I asked for no ice. I DO NOT RECOMMEND THIS LOCATION!! read more

Zaxbys - Fast Food Near Me - Orlando, Florida

I love the salads!!! Everything is usually fresh!!! Peaople are super friendly. Nice quick unhealthy comfort type meal!!!

Disappointing visit. 20 minutes wait for my sandwich. What the hell? Then I had to rebuild the sandwich. Lettuce on one side, tomato 1/2 off of bun, and had to put the chicken back on the bun. Won't be back here. I expected more from this chain. Manager g SD a dumb look when I said something. read more

I decided to give them another try the other day, since now they've been open for a few months. Still very poor quality food! For the price of Zaxbys and the quality of the food at their other restaurants, I expect way more. The chicken tenders were thin and tiny, and so dry I could barely chew them. Why am I spending $10 for chicken fingers, fries, and a drink here, when it's disgusting and barely edible? They need to get their act together! I'm sad because I really was looking forward to another food option in this area! read more

Good customer service but the food presentation is sloppy. Every time I order my fries come plain with no seasoning at all.

I'm so sad to write this. I am the most dedicated of Zaxby's fans, eat there weekly for years and bring friends and family, but unfortunately this is the last straw, and I'm gonna have to give up on the dream. The last 4 experiences have been horrendous. Leaving drive through to get home with the wrong order. Plates missing items. Rewards app not working and incompetent policies. This time is unfortunately the last attempt. Me and my daughter ordered a couple of plates. Got down the street and the feeling of defeat swept over us as we opened the container to find our plates missing a side...fries that were cold soggy and just awful, worse the no the bags of frozen fries from the grocery store...and worst of all, the famous tenders, were so salty, over fried, and rock hard. These things were tough as leather and sooooo old tasting and just awful. Major major bummer and so sad cause I loved this brand so much. read more

I ordered chicken tenders and fries and they were both delicious! The fries were seasoned which made them even better. The employees were very friendly and the food came out fast. read more

Great food and fast service. The zingers are the best and the salads are great!! Great value in the amount of food you get! read more

Zaxbys - Great chicken salad! - Fast Food Near Me - Orlando, Florida

Pretty sure this is the only "restaurant" in the entire county whose dining room is still closed due to Covid. Would not recommend and will never be back. read more

First time here, great service and food was good sept the chicken fingers were slightly on the dry side, but over all a good first experience. The girl in the drive thru gave me the wrong chicken I asked for boneless but she gave me original and was very apologetic about it and gave use the right chicken and let us keep the wrong order too and she was really sweet. That whole experience is why I'm giving this place 3 stars. There is room for improvement but I have faith if they work at it this pace can be a favorite for most in the area. read more

Zaxbys - Food was good. - Fast Food Near Me - Orlando, Florida

Wing and things never disappoint. Usually get them plain with hot sauce on the side. Tenders are always good. I'm a big fan of zaxbys and the grilled cheese is always good to get on the side. My favorite fast food chain lol. Go zaxbys! It's in a bad location though. read more

Please don't visit this store. After waiting 30 min for a salad. I asked for no bacon because I don't eat pork. The young lady took my salad to the back and tried to pick the bacon out of my salad. I could have did that. What part of no pork do they not understand. Had to argue to get my money back read more

Pretty good chicken fingers place. The fries are seasoned so well! Cheese curds according to my dad and brother were discussing. They were hard, over cooked and tasteless. Besides that everything was great. The customer service was ok. The portions are good. Too bad the cheese curds were nasty. The bathrooms were super clean. read more

The people are great and the food is awesome! You can tell the employees love their job and the general manager is great. She suggested our meals, bought our food to the table and then checked to see if we enjoyed our food! One of the ladies working even came around and bought us napkins and extra ranch sauce. read more

Zaxbys - I love their fried pickles - Fast Food Near Me - Orlando, Florida

The food is decent but we went through the drive through today and they shorted us an order of cheese curds. We didn't notice til we got home and we didn't have a receipt so there was nothing we could do about it. read more

I really like eating at this chain of restaurants. This was one of my favorite places when I lived in North Carolina. I had been missing the food and I did a search on Yelp and found this location not to far away. My husband and I came and we are glad we did. The food was as we remember and the place was clean. I was a little disappointed with presentation but it is not a deal breaker for me. We will make the trip again. Recommended. read more

Big Disappointment!!! Ok this was my third trip (26 miles each way). First trip closed for training but I was informed by the Assistant Manager they would by open on 09/29/2014. I thought sweet I'll come back. Well on the second trip as I was walking towards the front entrance I was surprised when the door opened and a employee informed me they were not open yet due to training. Huh again???? He informed me that they would be opening on 10/06/2014. Ok easy to remember due to that being our Wedding Anniversary!!! I had been thinking about not going that it was a waste of my time. Well my wife talked me into going today (10/08/2014) for lunch. We arrived at 11:30am. My wife ordered the Cajun Club Basket with a small drink. I ordered the Large Buffalo Plate with Nuclear Sauce. When everything came up it looked yummy!!! We were excited and started in on the Crinkle Fries only to look at each other realizing they were cold and tasteless (no seasoning). My wife went up to the counter and informed the Manager watching the cashiers. She apologized and told my wife she would bring us fresh hot fries. The Manager was fast...she had the fries at our table just as my wife sat down. Again she apologized and left us to enjoy our meals. The new Crinkle Fries were hot but still tasteless. We started in on our chicken only to find the chicken just as cold as the fries. Garlic Toast, you mean cold Buttered Toast....Dam!!! I figured I would let one of the three girls working the dining room know figuring someone would ask how we were doing. Unfortunately they kept walking by not even looking our way. Disappointed? Yes! Will we come back? Who knows... read more

See all

We were excited to see this new chain open up on the east side of colonial near Chuluota. Unfortunately I was very disappointed. The chicken is very dry and the bread soggy. Meals are overpriced. read more