Great staff, bad sofa machine. All the sodas here have been off for months. They do not test right. Please get it fixed!!

The food is hot and fresh. Fast and friendly service. Clean parking lot and dining room.

to start off you get to the speaker and they ask for your order and tell you to wait mid order, and then ask you to order again 5 mins later. The bread wasn't toasted on one side and I ordered an 8 piece wing meal... the wings were all mini? they didn't give any utensils or napkins, and the lack of effort into the food will make you never want zaxbys again. definitely won't be going back . read more

Who was working between 1 - 1:30 on 3/6/26? They need a raise. It was so good. food was 10/10

The food wasn't fresh they gave it you instantly and the portion was smaller than any zaxbys I've gone to before I ordered the six tender plate and the two of the chicken "tenders" were like 2 inches and were more like bits terrible don't give the business. read more

Horribly rude staff. Wait time in an empty business of 56 minutes. Acted like it was a privilege to grace the business. If you're going to fill your door dash orders shut down the dining room. read more

Good food and good customer service 10/10. I walked in and Jaylen greeted me and took my order, the tender and fries were fresh and it didn't take long for me to receive my food. read more

Ordered a signature sandwich, got a different sandwich. Took it up and they apologized and said they would make the right one and get it right out to us. We were eating inside. They said to keep the sandwich and offered a to-go container. The sandwich was really good, great service experience and dine-in was clean! read more

The chicken was fresh and the Zaxby signature sauce was tasty. The sweet tea hit the spot. The mix and max was the right size and variety for someone trying them out for the first time. I would definitely go back next time I'm in the area! read more

Zaxbys - White Cheddar Cheese Curds - Delicious - Fast Food Near Me - Oxford, Mississippi

Zensation salad ordered drive thru yesterday, no check, removed from plastic bag to see the most revolting looking pieces if lettuce and dark looking chunks of sometimes that was supposed to be grilled chicken. One dark looking something that resembled a reject from the bowels, egg roll, guessing! Terrible disappointment, expensive throw away, never again. Shame on Zaxbys for serving this non edible whatever! Never, ever again! read more

Zaxbys - Fast Food Near Me - Oxford, Mississippi

All I wanted to do was look at the website menu without answering a million yams looking at ads. For that reason I give 1 star. I know it's not this restaurant's fault, it's a cooperate problem. read more

This is the slowest Zaxby's I have ever went to in my life... went their a few days ago and it took forever, so I was like maybe they are busy... went again today and Waited atleast 40 minutes!!!! DO NOT GO TO THIS ZAXBYS UNLESS YOU WANT TO KILL SOME TIME. read more

This place is way better than Raising Cane's. They have the best fries of any chicken restaurant, their wings are good.

I got the COVID warning about them trying their best but this has been a feud brewing for years. Ordering is always wrong because the headsets must not work or the person just half ass listens to what's ordered. You ever play that game telephone where you pass the story along and see how much it's changed at the end? Well try playing with two people and the sentence is "I have a blue car." But the second person hears it as "chickens lay eggs even if there isn't a rooster." The sad part is I'm not even the one paying when I get it, people ask if I want Zaxbys and is say sure. But now I'm putting my foot down and done with them even if it's free. Today's last straw was the nibblerz meal with no damn sauce on it like I come to zaxbys for the atmosphere instead of the sauce. read more

Zaxbys - Fast Food Near Me - Oxford, Mississippi

This was absolutely ridiculous service we went through the drive-through and after paying we were instructed to go park along with seven other cars we had to wait 15 minutes for our food to be brought out to us. I chose this because I wanted fast good food this was none of the above. Extremely disappointed in my local Zaxby and I will not be returning. I give this a zero but I can't so I'll give it a one. read more

I'm usually a fan of the Zaxby's chains but the one in Oxford not so sure of. I purchased a Fried chicken cobb salad for lunch. Arrived back at work, and to my surprise, a small little insect was in my salad. Less than a year ago another one of my colleagues experienced the same issue. I don't think they take their time to make sure that the lettuce is properly cleaned. It's so disgusting to open up your food and find a bug in it. TRUST this location has forever lot my business. read more

Zaxbys - Fried Cobb Salad with a bug - Fast Food Near Me - Oxford, Mississippi

Really frustrated with my last drive through service.. I placed my order and waited more than 20 minutes at the drive through window. There was a line of cars behind me and I'm sure everyone was angry as why it's taking forever as I was. So slow and rude service. As the lady handed me my food she didn't even apologize for the long wait which I think is very unprofessional. Zaxbys needs to hire people who work a little faster and a little more professional. Never going here again. read more

Now I did make an order from door dash. Now I know I ordered a sweet tea. I was given an unsweetened tea. Food was okay but please check my order before you send it off. read more

Zaxbys - My order - Fast Food Near Me - Oxford, Mississippi

0 stars if I could, worst service I've seen in a while, waited 50min as the lady walked past my car countless times and had to ask her twice about my food to then give me a extremely cold sandwich that u could tell was left out for awhile. read more

I've been waiting on my order for thirty minutes and my waiter says that my meal got stolen by the waitress. This is absolutely ridiculous and I will never come back here ever again read more

First time tasting zaxbys. Ordered some wingless chicken and a black nblue salad. It's a step up from KFC. read more

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Waited 25 minutes for 4 chicken strips. We were the only vehicle in line. The inside is still not open either.

Service is always poor and slow especially at the drive-through. Tonight however the worthless customer service really outdid itself. As I pull up to the Zaxby's on Jackson, the line as usual is backed up almost to the street. It was 9:30 PM. After waiting 30 minutes to get up to the place where you give your order, the lady tells me that they're closed. I waited 30 minutes with a bunch of other cars and they wouldn't even come out and tell people that they're closed. As I drove off, there's a whole line full of cars stretched out to the street and none of the worthless employees would go out and tell anyone that they were closed. So I guess everyone will just sit there for 30 minutes and then find out the hard way. Never will I eat at Zaxby's again. Go across the street to Chick-fil-A where they have real customer service. read more

They will literally turn their phones off and not answer for hours at a time during rushes. I'm a doordash driver and strongly advise against going to this location. read more

I ordered a grilled chicken sandwich and they gave me a grilled cheese. I even corrected the lady at the drive thru and she was laughing and still messed up my order. I realized this 30 minutes later once I got home. Thanks Zaxby's. Get it together please read more

Wow! Best chicken I have ever had! It's so amazing! Have to get it every-time I'm in town! It blows my mind-and it's affordable

Wait time was terrible. 25 minutes for three chicken tender plates. Ordered an extra Zaxby's sauce... When we didn't receive it, we approached the counter and asked for it. They made us produce a receipt and the lady in the kitchen said "I gave it to them, but whatever".... she then proceeded to throw it across the counter in a disgruntled fashion. They were out of napkins in the entire restaurant. When we asked for some from behind the counter we were told they didn't have enough for us so we were each issued one individual napkin per person. In summary....Rude employees, long wait times, incomplete orders and no napkins. The only reason I am rating a two star instead of a one star is because the food was actually very good. It will be a while, if ever, before I visit this location again! read more

Oh my gosh this was such an amazing experience. Thank you Molly Kate for being excellent at her job. Her kindness and energy was so exciting. Hotty toddy read more

I was at Ole Miss the first time I tried zaxbys, and I've been eating it everywhere I find one. (Sorry raising canes). I like the chicken tenders and fries. Their sauce is very good also. I've had the fried pickles and they were good too! read more

Usually I love Zaxby's chicken fingers , but the past few times when I've gotten the plate it, it was cold and the meat tasted like it had been sitting out for a while. I couldn't even eat the chicken. Overall very dry and rubbery tasting. Very disappointed. read more

Best salad (Zalad) in town. Excellent food and service. I've never had a bad meal from here. I eat here on a weekly basis.

Good taste and customer service....fast and courteous. There was a good amount of food in each order for the dollar amount. That was my first encounter and it was a positive experience. read more