The chicken is delicious! The service was great they helped me and did it fast. I went thru the drive thru.

How about not trying to pass off a piece of Jerky as a chicken sandwich? I want my money back. read more

Zaxbys - Roadkill would have been better but the staff was pleasant. Unable to chew my chicken sandwich it was so hard. - Chicken Wings Near Me - Winchester, Tennessee

The place was busy from the time that I arrived until I left. Great service. Friendly staff. Clean restaurant. Great food. They get you in and out quickly here with a smile on your face. read more

I get home and my "sandwich" ain't even got a top piece of toast on it. I'd understand if it was busy but we were the only car in the drive through! Quit rushing the cooks back there and make sure they're doing the job right instead of trying to keep the times down got me over here madder than hell eating idek what this is with a fork but hey at least I got my order in less than 30 seconds! read more

Zaxbys - Kickn chicken "sandwich" - Chicken Wings Near Me - Winchester, Tennessee

As soon as I walked in I was warmly greeted by a smiling person that seemed super sweet. Got my food quickly. All my food was hot, fresh and delicious. Everything I saw was very clean. I will definitely be coming back. read more

we went to zaxbys today and the food had no sauce for the wings and things meal, had no seasoning on the side like we paid for, the fries were cold. my last experience was very similar. read more

I'm not sure if it was shift change or something, but I pulled up to the drive thru after I just watch someone order and was told "one moment". That's no worries, happens all the time at a drive thru and they come back in 1 moment. Well I ended up putting my car in park and sat there for TEN minutes while cars were coming up behind me. Who in the world goes through a drive thru for convenience to have to wait ten minutes to order something. And when someone finally came back, seriously after 10 minutes, they acted like it was a pain to have me order. Terrible service and management. I like our zaxbys food most of the time, but the service is rough probably because they can't keep help because of poor management. read more

if you are handicap and can't get out if he car to walk in, don't order ahead, go to drive through window and ask for your order . they will absolutely NOT give it to you! even though you paid in advance and at this time in this day there were no cars in the line. You must get out and go in! no reason. they just can't. I'll be passing them up from now on read more

Y'all folks get excited about a specialty menu item. When you drive 30 minutes to your nearest Zaxby's to pick it up, it should at least resemble the advertised picture. And, I shouldn't have to cut up all of the meat that comes on the loaded chicken bacon ranch fries. That's why I go to fast food. Because it's ready and I can eat it without having to prepare it myself. I've been coming here for years and continually have problems. I'm finally saying something I should have said long ago. This location and the one in Fayetteville I know are owned by the same person. There is no quality of standard. read more

Zaxbys - a person eating a pizza - Chicken Wings Near Me - Winchester, Tennessee

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Was not pleased! Chicken tenders were cold and rubbery and the size of a pinky finger and had been cooked for a while. Toast was cold and the fries luke warm. I live out of state and had not been to Zaxby's in almost a yr and I usually stop in when in town visiting family. I was looking forward to it but was very disappointed in the quality as well as quantity! Winchester is scarce on restaurants and does not have a lot to offer as it is, so please try and do better Zaxby's! read more

My family and have grown to love the Zaxby's staff, it's the same friendly faces. They all work beautifully together. Though sometimes they can be busy but some how they manage to get the food out. Zaxby's is the place to do small parents and get togethers. They even decorated for a birthday party. Super family friendly. love the restaurant and the service and the staff! read more

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Grilled Cheese wasn't even brown on one side and more crust than cheese. Never had a bad one at amy other Zaxby's before May be just this one. The rest of the food was ok, took extra long Though and there was no one ahead of us. read more

My wife brought home the Cobb salad tonight for our dinner. It's usually so big that we share it. If there was grilled chicken in it I could not find it. The salad now could barely feed one. What has happened? I'm not going back!! read more

really good chicken idk why this place has so much bad reviews but I love the place me and my family WILL be coming back

I'm not sure what has happened because this location used to be amazing. We've been regularly having messed up orders. Also, we always ask for extra sauce, get told we have to pay extra (which we do) and they almost NEVER add sauce to our orders. read more

They have kids meals for $1 on Wednesday's after 5 pm. You can only get 4 per order but 2 for me gets the job done, that's a $2 supper! However, do not go inside to order! No matter how long the drive thru is, it will be faster. Went tonight, no one in line to order but after I ordered I had to wait al ksr 30 minutes! Obviously they only worry about the drive thru b/c that is not fast food to me! Consider yourself warned, DO NOT go inside on Wednesdays. read more

I typically avoid fast food but we had a gift card so we gave it a try. My 3 year old got milk with his meal and after drinking it he asked, "mommy, why is the milk warm?" I tasted it and sure enough, it was room temperature. I told the staff about it and they checked the other milk and said it was all room temperature (seriously?) then the cashier just shrugged and said, "nothing we can do about it." read more

Ok well trying for the first time. Definitely never again. Not this particular location but gross. And I wasted $42. Vinegar and salt. Yup. No thanx read more

This was close to the worst dining experience I have had. There was no cashier when we went in and waited for 5 minutes for someone to take our order while 6 people stood around with a "not my job" look on their face. We got the wimpy fingers and the chips. The fingers were cold, drowning in sauce, and barely edible. The chips were C- at best. Globs of seasoning heaped on one area and several weren't even cooked. I didn't complain as this is likely a systemic issue deriving from piss poor management and lack of accountability. It serves me right for going here. I promise I will not be back. read more

Hit and miss with this place. Sometimes the staff is on it and the food is great, and sometimes they give you wimpy portions of chicken and fries while forgetting to include sauces. The dining room is clean and eclectic. Okay place if you are craving zaxbys. read more

Zaxbys - Drive-thru @ Zaxbys - Chicken Wings Near Me - Winchester, Tennessee

Wouldn't recommend customer service was bad women who took our order repeatedly asked us is that all like no bitch that is not all and the food was bad read more