Their online ordering process is complete trash! As well as the way they share their daily specials/ads. This is at least the 4th time I've run into issues with this dispensary.They have a real problem with screwing up ppls online orders. A process that's supposed to be quick and seamless! Multiple times I've placed an online order and when I've come to pick up they all of sudden don't have my order anymore. It's always some lame ass mix up excuse! This time really ruined any future buys from me. I received an e-mail Saying they have a 59.00 half Oz special going on right now. I go to their website to check the strains available there were no 59.00 options . They only had a 79.00 special going on. So I decide to use their chat services to verify if the 79.00 special is actually the 59.00 special. The rep tells me that the special should be on hi klas strains labeled as 79.00. So to clarify before placing my order I ask so when I go to pick up the discount will be applied then? The online rep proceeds to tell me yes. I order. I go pick up. I get told that the option is actually not apart of 59.00 special. Like wtf?!?! Why waste ppls time?!? I literally chatted with someone to avoid an unnecessary pit stop. The person at the window was useless as well. All she kept saying was sorry mamas the ppl who do our online chats don't know our specials! They do this all the time! Like wtf?! Lol. So you know they are giving ppl misinfo and y'all still have the the process in place . read more

I came here for my first time to this location first I called and wAs treated with such care respect and concern. Staff is knowledgeable and courteous To recommend!!! read more

CAUTION!!! They sell tainted products!! Have caution as they do NOT stand by the products they sell. They sold me 3 grams of concentrates and they ALL smelled like burning garbage still in the original packaging. Tried a small dab and it tasted and felt like I just dabbed dog poo!! NBD it happens, but when I tried to exchange the next day and they told me they could not exchange because I didn't like the taste?!? It is tainted product!! Heavy on the sulfer and metallic taste. Used to be my favorite place but now I realize they just don't care if they poison you. read more

Territory in Mesa says they close at 9Pm on a Friday night. I got there at 8:46 and they said that they were closed and not allowing anyone in.. I won't be going back there.. read more

I find this dispensary to be very reasonable. Since I've become a regular most of the staff are always very friendly to me upon the first moment I walk in. They have a pretty good selection of smoke materials with very reasonable prices and promotions as well So you don't break your pocketbook. The only complaint I do have a is that often they run out of a specific pre-roll. This is hard for someone like me on a medical use of this and who already on a tight budget and sometimes can barely afford any. This means when they are short I don't get any and it could help relieve some pain and now I can't do. They should reserve more of their surplus in this regard toward medical people so that we are guaranteed to have what we need when we really need it. i can't put all the blame on territory for this but they definitely need a better system to guarantee this doesn't happen as much. Other than that I do like the place and recommend it read more

I always have a great experience at The Mesa ZenLeaf location. Will definitely be back!

I went to the territory in chandler and it seemed to be a good spot. Coming from Colorado I know my weed... I tried the territory in Mesa yesterday for the first time. Despite the bad reviews I decided to give it a shot. The security and front office is great. The bud tenders are terrible here. They seem like they don't know anything about weed and we're constantly confused with who was next on the list. I got screamed at by an obnoxious bud tender and wish I could of remembered her name. She had long nails a loud mouth and brown curly hair and was short. She was 2ft away from me and was screaming at me to get off my phone, yelled at me three times when I finally had turned around and told her I heard her the first time. She also screamed at another customer asking if he was so n so n he was frustrated too! All of us were shocked and didn't want anything to do with her or her attitude. Also the bud tender who helped me lied when I asked her how much the pre roll THC % was in the 8$ joints, she said 14% and when I had got home it was only 11%! That's a big difference to someone who usually smoked 32%. They seem to have more of a selection of different edibles and drinks which is great but it doesn't help if no one is trained or is knowledgeable of the products. I will not be going back. On to the next dispensary where I can find a staff that is not rude and understands what they are selling. read more

So I normally go here ones a week, today went for a pick up with the surprise they didn't allowed me to get my order because y had a Mexican passport,okay so is that a new state law? She or he not sure said no is just a new policy, she show me a paper with the id's they accept, on the list said USA AND CANADIAN PASSPORT, fk that that is discrimination that is racists af.. I understand if they said only USA I'd that's it, but how you gonna say only Canadian and USA passport accept it, that is just not right finger racist place it doesn't make any sense. read more

Friendly staff, easy to order and a good variety to choose from. Offered specials to first time customers.

Good weed, good people. Always had positive experiences there. Reccomend. 25% off house brands first time customers. Jason was great.

I love this place, always fast and efficient and great buds. The cartridges are amazing and the workers are always happy to answer all your questions read more

Walked in and they told me I needed a flipped id even if I am a medical patient. I have never had this issue at any other dispensary in the state. I was even allowed to get my dispensary agent card using this ID even tho you need to be 21. Whack policy and they lost out on a fat sale read more

Great customer service ! Flower is great for a good price ! & have a great selection ! I would recommend the brand Sonoran roots or grow science ! Also pre rolls are read more

Horrible experience, use to be my favorite dispensary but gotten very rude employes first I got told she doesn't care about customers then she said I can't help you at all and then hung up the call on me completely unprofessional and rude, literally jus wanted when I could come in and get some hash which sells out very quick so it should be within reason to ask when it will be available I suggest going to another location or whole other dispensary 0/10 read more

I would give zero stars if I could. Don't waste your time going here. The workers are super rude and not helpful at all. Seems as though they just recommend the high priced items to take your money and rush you out the door. I didn't feel welcomed and the experience was so overwhelming. I've never had to show my ID 3 times at a dispensary before. Their products are very limited and overpriced as well. read more

I had to reevaluate my review due to the fact that they hand out coupons and refuse to honor their commitment to medical patients. They lie to get people to come into their dispensary to spend money but refuse to honor promises made without any notification. Not a single sign or anything to say that they had to change their policy. read more

They recently changed their daily deals making it harder to get certain deals by getting rid of their Sunday special (which would get u a chance of picking up what u wanted even if u couldn't make it in on the normal deal day). Also if u plan on using one of their daily deals make sure u call first as they seem to screw up the website with wrong deals on wrong dates. The staff is always super nice but when they don't have what u went in for as advertised what's the point read more

Only reason for the tree stars is I haven't bought everything I wanted to from here. THEY do have most of the top brands and the deals are out there sometimes just gotta save your allotment and check in with their menu site often . Happy smo King read more

First time here, I see lots of people. I think "Wow, this place must be popular!" How wrong that assumption was. I get in the long line for recreational and observe a few things: There are two people working the recreational line and three for medical. All of them prioritize medical, even if they just walk in and you've been waiting ten minutes. The people in the medical area won't take those waiting for recreational. I saw two people just standing there chatting while I'm next in line. It's a good thing I knew what I was getting, because the dead faced employee who was "helping" me wouldn't give a damn if I didn't know what I wanted. Then she brings out what I asked about and I went to see the info on the back and she told me I couldn't touch them. I bet if I were a medical customer I'd be able to touch anything I wanted the way they roll out the red carpet for them. Not coming back, even if it is closer. read more

NO NO NO AND NO AGAIN! I have been going to mint dispensary since Az. Passed the Rec bill. I happen to see this dispensary on my way home and decided to give them a try but learned real quick that was a bad choice. I walk up to the door and no one was in line. Security opened the door and said one minute and said wait right here, pointing to a spot off to the side of the rec line. I wait and one person exits so I think he's going to let me in...Nope. I wait and a second person comes out and I'm still not allowed in. So I run to my car, which is by the front my door, to get water because it's 115 degrees outside. A woman walks up (rec) and he lets her right in. A bit confused I continue to wait where he told me to wait. At this time a guy and a woman walk up and stand in the rec line next to where the guard asked me to wait. A person exits again but now it's a different guard. He looks at me an let asks "medical?" I said no the other guard said to stand here, he tells me well you're in the wrong line and proceeds to take the ID of the guy who came after me. I told him I was here before the guy he let in and he responded "that's not the rec line" WTF! I said "I'll be damned if I spend my money to be treated like this" and walked away. The guard then yells "have a good day sir". I will chalk this up to bad customer service and not what I really thought, because every person he let in was white. Just providing all the details so you can make up your mind but for me it's back to mint on southern. read more

I ordered a couple grams of concentrate, and when i got a text asking me to let them know if i was using any specials, I texted back FTP..... I received a text shortly after that my order was ready. I drove 16 miles for them to inform me that i couldn't use mny FTP on that item. a manager came out and i asked why i was told my order was ready, but this happened. All he did was apologize, until i said the four letter "S" word!..... Then he found that as a reason to get hostie with me and asked me to leave. Even though I never raised my voice !!! NO CUSTOMER SERVICE, AND I WAS LIED BTO SEVERAL TIMES!!!! THERE'S P,ENTY OF DISPENSARIES OPEN, DONT GO HERE AND WASTE YOUR TIME!!!!!!!!!!!!!!! read more

everyone's so kind and fast service (: i recommended everyone to come visit they have an express line which is great!