I went through multiple housekeeping services until I finally found Zen Maids. The owner, Kassie, and manager, Morgan, run a fantastic operation and have the most amazing, efficient, and delightful team of people. They are on time and do a spectacular job with a personal touch. Love these guys!! read more

I called and left a message on Saturday, May 16th to inquire about having this company clean my vacation rentals. Maricella called me back and left me a message on my cell phone. I returned her call and asked if she could meet me at my home to give me an estimate for cleaning at 8:00 AM on Friday, May 22nd to which she agreed. She called me just prior to 8:00 AM and said she couldn't make it because "her car was not cooperating." I said no problem and we agreed that she would come to the house later that day at 2:30 PM. She even said maybe her partner (who actually is the owner of the business) would be able to stop by at 1:00 PM. I agreed and said to just call me if the owner was going to come by at 1:00 PM otherwise I would see her at 2:30 PM. Well...she never came by and never called and I haven't heard from her since. So glad I found out now they are flakey and not responsible. Why do companies solicit business but not follow up? I can't answer that question because I like to make money, not ignore it or throw it away. Just sayin... read more

This was my first experience with Zen Maids, and boy am I glad. The two very nice young women, Mayra and Dulce, did a wonderful job. I did not request anything special and they cleaned areas I never thought to clean. I am going to be a biweekly customer from now on. When I first scheduled with Morgan, she was so very helpful and there were no surprises with price or work to be performed. She was also very kind to this technology challenged blonde. Again, I am very pleased with Zen Maids. Lee read more

After several interviews, with different cleaning services, I decided to make an appointment with Zen Maids, I met the owner and she made me feel high priority and ensured me that the results I wanted would be met. Zen maids delivered and delivered big!!! This company from my first experience is TOP SHELF!! They were on time, extremely detailed, professional and friendly. The cleaning products they use are not strong and didn't damage any of my marble counters, or brushed marble floors. I had a post construction cleaning and let's just say the dust in the vents and on the walls was very thick. The Zen Maid staff did an AMAZING job cleaning every wall, All windows, corners, baseboards, garage cabinets in and out hardware kitchen appliances, kitchen cabinets in and out bathroom all fixtures, closets, celling hanging fixtures and the list goes on. Think Post Construction!!! Cleaning. They did a phenomenal job!! SIMPLY AMAZING!!! They are now the cleaning service I will use to clean my home on a regular basis. Thank you so much Zen Maids for your superior service and most important your second to none customer service. read more

It's all been said here. Professional, courteous, reliable with exceptional attention to detail. This was my "move in" cleaning and they didn't miss a thing. The "above and beyond" attitude led to a sweeping of my courtyard and carrying a box into the house for me. Great with my pets. Highly recommended. read more

I called Zen because I had read all of the great reviews. I was immediately greeted by the enthusiastic voice of Kassie. She quickly sent me an email with all the info I needed. Chi, Carol, & Suzie showed up and I couldn't be any happier with the end result!! Thank you Zen! You've earned a customer for life!! read more

Completely inept at scheduling. Very poor response time for requests for pricing and questions. Drove 2 hours to our vacation home to meet for the initial cleaning as scheduled. After arriving, called to find out a time frame and was told, it was not going to be as scheduled that day, but would be "sometime that weekend". That is not acceptable, extremely poor business sense. AVOID!!! read more

Zen Maids were great. They were really nice on the phone. They were able to come in and clean my house at the last minute. The ladies that came, showed up on time and did an awesome job of cleaning my large home. They were thorough and worked really hard. read more

I have used Zenmaids for three years and found them both reliable and excellent. Working with Morgan, I have found they respond quickly and efficiently, and do a good job. If there's a follow up I can be assured of their conscientious response--and speedy feedback. No hesitation in referring them to others. I also like the idea that they try to send the same cleaning team to my townhouse--which means the crew is familiar with my property. read more

We have been using Zen Maids for over a year at our vacation home in La Quinta. They came to us from another satisfied client / friend and we are so happy to have them clean our place! We have them come out for either a full clean or tidy just before we head out. They're very trustworthy and arrive on time and charge for the time they spend. We have an electronic key for our house and they had no issues downloading the app to their personal phones to be able to get in. Would definitely recommend to anyone looking for a cleaning service! read more

Kassie and her team have been our cleaning service for well over a year. WE have a vacation rental and are extremely particular about the level of cleanliness that we provide for each of our guests. Kassie and her team are fantastic. She has come to our rescue on more than a few occasions and have performed outstandingly. Thanks to all at Zen Maids! read more

We had a rental townhome area. Zen Maids did an excellent cleaning job. The rate was fair price for this area.

I"ve used this service for years for my weekend house. I frequently have relatives and friends borrow my four-bedroom house, and I simply write Zen Maids to have them restore order. The house is always spotlessly clean, the price is reasonable, and I recommend them without reservation. read more

We found Zen Maids through Yelp and were very, very pleased with the quality of their service over the last couple years. Kassie met with us initially and we were very impressed with her when we did a complete walk through of the house. We set up a schedule and they were great about a reminder several days before. The cleaning ladies were really sweet and nice, they arrived on time, did whatever special projects were requested and, most importantly, they did a very thorough and consistently excellent cleaning job. When we moved from Palm Springs they did an excellent cleaning job to get the house ready for sale. We just wish that they were in Northern California so we could keep their service. You will not go wrong using Zen Maids for your cleaning needs. read more

After a really bad experience, I combed the review sites looking for a new housecleaning service. I took a chance and called Zen Maids because they had so many glowing reviews--and I'm so happy I did. Our home is brand new and big, and we were very nervous after our previous nightmare experience. But Chi and Carol and Kim were simply awesome. They arrived on time and did a walk-through first to explain what they would do in each room and also to find out exactly what we wanted to have done. And then they did it all, along with lots of extra touches. The house smells wonderful and it is shiny clean and the ladies were pleasant and efficient. I happily and wholeheartedly recommend Zen Maids. read more

One word...3 syllables! AH-MAZ-ING! Everything I have to say has been written in the previous posts right down to "Zen Maids Rock" which is exactly what I told Kassie (the owner) today, while texting her from Brazil! SHE ROCKS! We've had a crazy schedule, selling our home at the beach, trying to rent out another in Palm Springs and moving to Rio de Janeiro. Twice now I've called Kassie in a panic to have her clean last minute and as quickly as possible and both times she has delivered. Thanks to her, our home was spotless and ready go every time someone wanted to look at it, and happy to say we now have competing offers from several people wanting to rent it. Thanks Kassie and crew! You guy's ROCK! I highly, highly recommend them! read more

Kassie and staff have been polite. friendly and professional. Intitial clean of 3100 sq ft done by four staff in three hours! Very happy and would definitely recommend. read more

This was the worst company I have worked with in a long time. I needed a team to clean my home. I called on a Friday requesting service on Saturday. I was told by Kassie that it shouldn't be a problem, and asked if she could call me back in a few minutes. She call back within 5 minutes and told me we were on for the following day. She asked for my Credit card # . I gave it to her. The team came the next day, and did a just okay job, but the place was clean for the memorial for my husband Sunday. On Monday I received an email invoice with a link to pay on line. That didn't work. I carried on with my day and tried again and still could not pay. On Tuesday I tried again and when that didn't work I called the phone # in the email and was told I had the wrong #. On Wednesday someone form Zen Maids called and asked for my CC#. I told her that I had given it to Kassie. After awhile Kassie called and asked what the problem was. I explained that I had been trying to pay for 3 days. She told me that she had "jumped through hoops" to get a team to my home and that I had no reason to be upset with the CC problem. When I finally paid, they charged my card twice. My bank is now working to get the second payment returned. Don't let Zen Maids help you out, you'll live to regret it. Please notice that all bad reviews for this company are the clients fault and not the fault of the company. Monies have not been returned yet. read more

Zen Maids does an outstanding job! We have a weekend house in PS and everything is always immaculate upon our return. (They even fan the toilet paper rolls as one would find at a hotel.) Zen Maids does not miss a thing - they are incredibly thorough and detail-oriented. read more

been using zen maids for the past 3 years and haven't been disappointed. the cleaning crew is very friendly and have been comfortable enough to give them a key to let themselves in and out. their prices were the least i could find so it's been good. read more

Zen Maids are great. They clean our rental home in Palm Desert; I have never been happier with a cleaning crew. Kassie and Morgan are very professional and take care of clients...squeezing a clean in for me when their teams were completely booked. Completely trustworthy. Another plus is the green products they use. Cannot imagine using anyone else. read more

I just wanted to take a moment and write you a thank you. We stopped by the house yesterday to handle a few things and make sure everything at the house was ok. While we were there, I couldn't help but notice how well our crew has been taking care of our house. The house is spotless, the little Zen Maid touches are everywhere, towels placed just so in the bathrooms...I can't tell you how much we appreciate not only the quality of service you are providing, but the little extras that make the house very warm and inviting to the guests that we are renting to. Being in Los Angeles most of the time, it can be a little stressful renting out our home in PS when we can't be there all the time and the way our crew is taking care of our house take away some of that stress. I'm truly thankful for that! Please extend this review to our crew so they also know how much we appreciate them and their hard work. read more

Our service from Zen Maids could not have been better. They talked a good game -- just like everybody -- but they backed up the talk with a great cleaning job. If you're sick of lousy cleaning jobs just call Zen, they are fabulous!! read more

My brother referred Zen Maids to me and I finally met with Kassie yesterday. She was extremely informative and went over everything with me. I will be using them for my vacation rental and l look forward to their services! read more

We needed a complete cleaning of our home which we were going on the market. UsingYelp, I found Zen Maids which had been well recommended. Little did I know that when I scheduled them for deep cleaning that I would be so extremely pleased. A crew of three lovely ladies spent five hours hitting every nook and cranny leaving me with a sparkling clean home. Kassie who met with me beforehand arrived with the girls going over the work to be done. She is very professional and extremely personable. She is delightful to work with. I am looking forward to having Zen back on a biweekly basis to keep my home in perfect condition. I will refer Zen to all my friends and to anyone reading this. My husband was also delighted. read more

I have been using Zen Maids for a couple of months now and have been very happy with the results! Its easy to just send a message with my requests and they happen! read more

Zen Maids cleaned a 4 bedroom 3 bath rental for us from top to bottom. Very professional. Very efficient. Very clean.

Zen Maids ROCK! We were prepping our home for sale and needed it sparkling. Zen sent us a crew and they did a terrific job! They came in with great attitudes, worked hard and didn't quit till the job was complete. I would highly recommend Zen Maids to my friends and associates. Very professional. And worked with smiles. Great business! read more

Just used Zen Maids for the first time and I thought they were very thorough and hard working. They did everything I asked and more. I would definitely have Chi and her team back to take care of my home while I go through chemo. They made sure I was comfortable the whole time they were here. Thanks ladies read more

I am very impressed with Zen. Kathy worked with me on a service that was time sensitive. Her team showed up early and did a remarkable job. I can't thank them enough for their hard work and fun conversation. read more

I can't say enough great things about Zen Maids. I have used several cleaners over the years, both private and professional, and Zen Maids is by far the best. Professional, efficient, and accommodating of any needs or requests. The first time we used them, it was for a move in clean. The house was filthy before and sparkling after. It was around Christmas time so they also brought us a gift of candy for our kids and lovely chocolates for my husband and myself. And the products they use are fantastic. They bring all their own and they are all eco-friendly. I'm addicted to the way my house smells after they've been here. Amazing! The owner Kassie is also wonderful and great to work with. We've rented our house out a few times and they went above and beyond between renters- washing towels, sheets, windows, stocking the fridge, and cleaning our outside pool area. I completely trust them with my home and my belongings. I hope to continue to use them for years to come! read more

I just learned that all favorable reviews for this company have been removed for reasons unknown to me. I found ZenMaids quite by accident and have been using the company for 6 months for our 2nd home, twice a month or more. No request is too much. Our home always looks perfect, the cleaning supplies are environmentally friendly, there are always "extras," i.e. when we accidentally left dirty laundry in the garbage can because it was in a garbage bag, Kassise was there in minutes to retrieve it. As newcomers to the Coachella Valley she is also a wonderful source for other vendors. If you are looking for a cleaning service that will set up your house or just clean, do laundry, pick up your cleaning, have fresh flowers for you, even stock your refrigerator or fill any other reasonable request, Zen Maids is for you. AND, so completely honest and reliable.If there is a way to contact me personally,either Yelp or anyone else for further information, please do. read more