Overall, I was very happy with my years of receiving service from this location and from Lane and…read moreAssociates (specifically Dr. Lou, who was simply amazing.) That being said, I'd like to give my honest feedback in regard to a few things that bothered me. I went through Invisalign treatment at this location with Dr. Lou, which overall was a very pleasant experience. However, when I got to my last set of trays, they had me come in early (right as I started them) to have a retainer created and the attachments removed from my teeth. This seemed odd, as I had just started my last tray, but I'm not the doctor here. I asked how often I should wear my retainer as well as for how long I should wear it. I was told wearing them at night would be sufficient and that the length of time varies. I still have no clear answer on when I can stop wearing a retainer, or if it is now a part of my life. Vastly disappointed. Finally, I missed an appointment due to an unforeseen personal reason, and tried to call beforehand (the day of the appointment) to let them know. My phone call was not answered, and I didn't have time to keep trying. I then received a letter telling me I could no longer come to this location for my dental needs, as I had "missed two appointments" which is against their policy. To my knowledge, I have only ever missed one appointment, and I was not aware of this policy to begin with (not that it is important, it could've been fine print or something.) In conclusion, I am rather disappointed with the outcome of my dentist breaking up with me, and to top it off, I have more questions about my Invisalign treatment. I have noticed my teeth beginning to shift despite following instructions for wearing my retainer diligently. I would prefer to speak with the people who provided that service since they are located 5 minutes from me, but their letter to me was very clear and made me feel like a number rather than a person. I would still recommend them for their quality service, but they have left a sour taste in my mouth (not literally, the dental cleanings were great.)

Dentist factory that does not invest in training or hiring experienced dental assistants or…read moreDocters. The dental assistant did not even know the names of the tools the Dr. was asking for and unfortunately for my mouth was not knowledgeable about using the equipment (you know when the dentists asks the assistant if she if left handed... things are not going well... and clearly they have never worked together before). Beyond the associates at the practice, the processes for checking equipment, starting in the morning are not in place. Equipment can fail, but one would expect for the room to be checked prior to bringing in the patient - not after the numbing and when you need to start using the tools. Bottom line this is a poorly run dentist factory with poor processes and training/hiring. would not recommend.

The dental hygienist was amazing! I wish I could remember her name because I even asked her. I will…read moreget it the next time I go! Truly this hygienist made the visit for me

Dr Danivesh - assumed he knew me. Never introduced himself. Did the cleaning by himself. Leaned…read moreover me with the drill instrument dangling in my mouth/throat. Allowed water to pour down my face. Was more concerned about letting his employee go to lunch and to remind me what the insurance would and would not take care of. Was extremely rough.. worst cleaning I've had in my 37 years. GET HIM OUT OF THERE. And I'm noticing a pattern with folks like him as an African American woman... I didn't act out because of shock and hate confrontation. Told Brooke - they didn't care, it was my first time and only time. Never again. Yelled out all my information throughout the office and with another patient there. Disgusting!!!!!!!!!!!

Dr. Allen is great!…read more The offices are clean, and pleasant. Overall, the staff is friendly and they care about their patients. They don't try to push you on services you don't need. I've had my teeth cleaned a couple times and a couple minor services. Dr. Allen always seems happy, and was able to cater to my specific medical needs with a smile!

My whole family (6 of us) uses Wake Dental. Not only is the staff amazing they are caring and…read morealways ask about all of my family. Dr Bohn is honest and tells you all the steps he is doing so you know what's going on. Couldn't ask for a better dentist and office staff.

I find the quality of care is outstanding. In finishing off my dental implant, Carmen did a…read morebeautiful job, taking care to match the color, even skillfully adjusting the color.

Dentist Mann likes to work multiple patients at the same time... an inexperienced dental assistant…read moreends up doing most of the work... Ashley wants to sell you insurance in case something goes wrong... I lost a tooth from redoing a filling ...I got the $2000 back but was did not get the $240 insurance back... Im still mad that I put up with assistant doing most of the work.. I spent over $10000 at Charles Ashley Mann..... I am considering submitting a complaint to the State Board of Dental Examiners.... I switched toDr Logan Eaker ant Carolinas Dentist.... He did all the work did a great job no assistant was in there doing work I'm kicking myself I did not make a change a lot sooner.

Thanks to Cary Lee for letting me make a last minute appt. I needed an endodontist evaluation…read morebefore I went with a crown, root canal or extraction! I got in the next time the endodontist was in and after the exam I got the necessary info I needed to proceed with my crown "journey". The staff was helpful and friendly. Thanks for everything - Even though I got a crown 2 weeks later; your referral helped a bunch

Very professional setting with extremely responsive members of the practice. Care quality was…read moreexcellent, and the scheduled appointments were timely without a long delay on each visit. The fees for services were affordable and without unexpected charges. Cary Lee Family Dentist, by far, is one of the most professional care facilities in the Triangle area. Evaluation focuses on the diagnosis, prevention, and treatment of conditions related to the teeth and gums beyond proficiency, while working to educate patients about proper oral hygiene.

Clean facility and friendly staff. Hygienist Maddy at the Brier Creek location was great!read more

They have a policy for 48 hours cancellation fee (totally fair) but don't hold to it themselves…read more Not here for the hypocrisy especially when I have been a client for 8 years.

I have always had great dental work and great interactions with all the staff at Implant and…read moreGeneral Dentistry over many years. I don't know everyone but everyone is always smiling. Shout outs to Dr Casebier, Rose, Samantha and Paula. Not only are you awesome at your jobs ya'll are just cool positive people. Thanks!

I believe their names were Dr. Casebier and Dr. Shen. They did my dad's extractions some months ago…read moreand his mouth has still be in pain. He's had extractions done before but this whole process seemed a bit careless and rushed. Very disappointing experience

Highly recommend this practice. The entire staff, from hygienist to reception, is very personable,…read moreprofessional, and committed to the best fear-free experience possible. Dr. Reece takes her time and ensures you know exactly what is happening dental wise and any care options you might need.

After being a patient at this practice for over 30 years, our family has decided to separate from…read moreReedy Creek Family dentistry due to inappropriate billing practices by a front office employee. She admitted charging our insurance before my husband's procedure was complete, which the procedure changed midway. Our insurance was over billed. We've had to the report the practice to governing agencies. To this date, we still are unable to get a statement showing our charges and payments on our account for this year. I hate to see it happen to the dentist, but she is responsible for her employee's actions, especially when it comes to insurance fraud.

I am so grateful for my dentist Dr. Chrinalli is amazing. Not only did he take amazing care of me,…read morebut they really listened to what I wanted and somehow made it even better than I imagined. They were so patient and kind the entire time, with the absolute best bedside manner that instantly put me at ease. The difference they made has brought my confidence back in such a big way, and I honestly can't stop smiling. I'll forever be thankful for the care and heart they put into their work. Myla H

My family and I have been going to Apex Smiles for years and I would 100% recommend it to anyone…read morelooking for a good dentist in the triangle area. The whole staff from the front office to the dentistry team are amazing. Dr.Chirnalli has done several fillings for me and always does an excellent job. Allison, one of the dental hygienists is seriously amazing. Not only are they all friendly but they do awesome work.

My daughter was a patient here for several years. I will preface this review by saying my daughter…read moregot along well with each of the dentists she saw over the years and they seemed to have good rapport with her. I have no doubt that the cleanings she received were good. Hence, 3 stars instead of 1. I held off on writing this review, but my daughter has seen multiple dentists now and I feel it might help other patients. We had a billing error after our first visit as they'd submitted the wrong code to our insurance and then tried billing us directly over and over for a cleaning, which was covered by our insurance. I wasted hours of my time on the phone with both Riccobene and our insurance. I even had a 3-way call with our insurance company and Riccobene to get it settled. I'd been told the issue had been fixed, but I kept receiving bills in the mail. It was extremely frustrating, but it was a mistake- which happens sometimes- so we stayed with the office. I started getting rubbed the wrong way by Riccobene during 2020 with the up-charge for PPE during the pandemic, which by comparison to other dentists, was well in excess of what other offices in the area were charging (as discovered in a discussion on NextDoor). It was annoying, but maybe just a sign of the times, and that wasn't enough to deter me from the office even after the billing error, so we stayed a few more years. Perhaps this started to generally sway my perception of the office as a money-grab, though. It was at my daughter's final visit that I really started to question the practice. After my daughter had been seen, I was told that she had some cavities. As a late teen, she'd never had a single cavity before, but I didn't necessarily doubt the possibility of a cavity or two. We would have been paying out of pocket for the fillings, which according to their invoice, would have been just shy of $700 (all out of pocket expense since it was not covered by our insurance). They were fully aware of this because they stated that our insurance wouldn't be covering it and the expense would be out of pocket. It was when we checked out after the appointment that things started feeling off and I got an uneasy feeling. It felt a whole lot like we just walked into a used car sales lot with an aggressive sales team that was really pushing us to schedule the fillings immediately. It gave me such a bad feeling that I decided to hold off on scheduling the fillings. Instead, I went with my gut and I got a second opinion at a different dental office. My daughter has been seen at two different dentist offices since then and she's been seen every 6 months. One visit was the same week we'd been seen at Riccobene. I've never heard of cavities magically disappearing, especially within a few days, but according to the other offices, she did not have any cavities then and she still does not have any cavities. I left the office after that last visit with Riccobene feeling like they were aggressively trying to charge us out of pocket to fill cavities that perhaps didn't even exist. After being seen elsewhere, I feel it more strongly about it. I'm very glad I didn't schedule the fillings on the spot or pay the ~$700 out of pocket while being pressured to do so. Perhaps it was an accidental misdiagnosis (per cavity), but if you're paying out of pocket and things don't feel right, I'd suggest asking for solid proof of the issues or getting a second opinion elsewhere before moving forward. I'm glad I did.

I scheduled a new patient appointment with Riccobene because my former dentist no longer takes…read moreAetna advantage insurance. First of all, Riccobene required mounds of paperwork and then once an appointment was finally scheduled, they inundated me with texts, emails and phone calls about confirming my appointment which I did the first time. I had made it clear to the office that I only have x-rays every few years because of a past scare with thyroid cancer. When I arrived at my appointment, they told me that my x-rays of two years were too old and they would not be able to do anything, including cleaning my teeth without a whole new panel. It was very obvious to me that this practice is only concerned about making dollars. I absolutely do not recommend them.