Terrible customer service. Called for an appointment. They gave me a window between 2-5pm…read more Moved my work schedule around to accommodate the time. Received a call at 11:30 am but missed it because I was working. Called them back to be told by the receptionist that they cannot come back at the original quoted time frame because they are no longer in the area and they would have to back track. Zero willingness to try and accommodate me after switching around my entire work day. Would not recommend this company as most people can't take a whole day off of work. What's the point of giving times of service when you don't honor them?!

We had Hauck out to check our Jenn Air ice maker. He said we needed it replaced to the tune of…read more$800. Since this is an 18 yr old fridge we were not going to spend that amount. Anyway he left without replacing the ice stop lever. Our ice maker miraculously started working so we had a second repair company out to replace the bar and he quoted us $350 to replace the entire device. Not sure if Hauck was an inexperienced repair person or he just didn't want to do it but they were way off base.

The technician was friendly, polite and very professional. He knew exactly what he was doing. My…read moreservice was completed fast. He was very respectful of my home. 10/10 recomment.

Quality work. They stand by their professional and guarantees. If they can't fix money back with no…read morehassle.

We had a warranty service from Home Depot which resulted in two other companies that were unable to…read moredo the job. While the warranty company ultimately reimbursed us, it was Eddie that came to the rescue! Further, Eddie was able to diagnose the problem and solve it in 15 minutes - the other companies wanted me to remove the wall oven (about 400 lbs) from the wall. This really demonstrated for me the common-sense, tactical approach Eddie applied versus the other technicians' sledgehammer-on-a-fly approach. Yes, I fully recommend this service and Eddie!

Great company to deal with. Eddie came and replaced my rubber gasket that keeps the water from…read moreleaking out of the dishwasher. He was fast and very focused on the work. I would definitely hire him again. Patricia M.

Gina was very responsive and helpful and gave honest information about fixing my Samsung fridge…read more She went above and beyond in calling me and talking through the options as well. A local business who have been in the business for a long time - def would use them 10/10 again!

Wayne saved me a bundle by coming out to investigate the leak in my older washing machine. He was…read moreknowledgeable and informative, showed me exactly what was wrong and where to check in the future if it happens again. I'd absolutely go to him again for any appliance trouble.

There is a reason to shop small home town stores. The service, communication, delivery and…read moreinstallation were all outstanding. This is not the first time I have purchased my appliances here and it won't be the last. They match anyone's advertised price and will give you other options of similar models to compare with all the specs. The install is everything in one price much lower than anyone else. Well worth going here you won't be disappointed!

Bought a new dishwasher from Rosenthal I paid $170 to have it installed delivered and old one…read moretaken away. The installer said I would have to pay another $150 to get the right fitting to hook it up which there was already a dishwasher hooked up to it called Rosenthal to complain. They they said it was out of their hands for me to call the installer. which I called and they still wanted $150 more to put the other fitting on.

Laketon TV Sales had the refrigerator size we needed at a good price. The delivery was quick and…read moreefficient. They hauled away our old refrigerator. Would highly recommend.

Polite, pleasant, prompt. Oven repaired quickly and price was good! Longtime local business!read more

White Vacuum has repaired 2 of my Dyson vacuum cleaners for a very reasonable price and had them…read morecompleted in the week I dropped them off. They were also more than willing to sell me a replacement part that I felt confident to replace myself. (This was a power cord that the pet rabbit chewed through. I successfully repaired it.) This is quite a friendly place, knowledgeable, and they carry every make of vacuum that you can imagine.

Excellent service. Very trusted folks. Here is my encounter:…read more My Dyson machine broke and I took it to White Vacuum Co. John looked it over and told me what needed to be done for the repair. He gave me an estimate for the cost. Instead of repairing it, I decided to invest in a new vacuum cleaner- (this machine was 8 years old). Originally, I thought I could buy a cheaper model from Craigslist, but John advised me what to look for when buying a vacuum cleaner from an individual "off the street". I really appreciated his concern and decided to purchase my new machine from him at White Vacuum Company. During my shopping experience there, he took a lot of time with me, making sure I got the vacuum I liked and even gave me a good deal on the machine-(a New Dyson!) I trust him and the folks there, and will only go to them for my vacuum repairs and purchases in the future. Highly recommended merchant! Carolyn ".....I don't usually give reviews, but when I do, I make sure it's a good one........"

Called to have my Electric Dry repaired. We set a date and time, the wife took a day off and got a…read moretext that they were running late would like to reschedule. Canceled and just bought a new one.

Ted responded quickly to my washer repair project, along with two other vendors. He was…read moreknowledgeable and very helpful. We isolated my 9 year old G E top loader problem to the drum bearing. A major repair. He pointed out that the cost to repair probably wasn't worth it. True. His parts & service estimate was more than my original purchase price. He could easily have booked a service call, then strung me along. He didn't. I'm posting this review because Ted demonstrated his ethics & honesty. A true professional you can trust! I do. He's the 1st person I'll call for my next appliance repair. Thanks, Ted!