En Route RV Repair saved my future camping trips! I took the time to watch online videos about how…read moreto fix the essential piece of hardware (the bed bow) on my pop up and went so far as to purchase the necessary hardware to fix the bed bow from Coleman. I watched a few more helpful repair videos from Coleman and when they showed which tools were necessary for the repair of this bed bow, I realized I had two problems - . I didn't have the budget for the tools necessary to make said repairs, the space, and the time. I consulted Yelp for RV repair. There were several factors that lead me to choose Robert Schmid at En Route RV repair 1. He is by far the cheapest mobile RV repair businesses 2. He answered me first 3. He answered all my questions. 4. He asked great questions 5. He was receptive to me sending him the Coleman videos for reference 6. The other businesses I reached out to, were unavailable and referred me elsewhere or got back to me a few days later 7. I set up an appointment on a Saturday for Robert to come out to me on Monday (he does offer weekend repair, but it's more expensive and with my situation, I could wait) Monday came around and Robert showed up exactly when he said he would. He was accompanied by his daughter/assistant, Baylee, who was super helpful and a great conversationalist. Robert and I talked about the exact problem, he had the correct tools to get the job done, and he used the repair part I purchased from Coleman. Robert also let me observe his process (fixing things always interests me) and I learned a few things about my pop up in the process. Robert also made sure the functioning of the bed bow was correct after he made the repair. Because his price includes an hour of work, and the fix he did for me, was less than 60 minutes, he also talked to me about a few other details re: other repairs and maintenance about my pop-up that I was concerned about. Now, I have a plan of action for the other bits and pieces I need to manage re: using my pop-up. After Robert's visit/repair/consultation, I feel more confident about taking care of my pop-up in general and I was super satisfied with the repair that Robert made by the time he finished. His work is careful, attentive and smart. Robert also informed me that if I am out of town and run into trouble with my pop-up, he will travel. It may cost more due to distance, but sometimes that doesn't matter if you really need help. I highly recommend En Route RV Repair. The value is there, the workmanship is there and the punctuality is there, too. Robert has a history of working at local RV maintenance/repair businesses in Albuquerque and when he started his own business, he took the initiative to get further training. That experience and training was evident in my experience working with Robert

I reached out about my water pump late one afternoon and Robert was there the next day with a new…read morepump. He is very professional and knowledgeable. He was happy to answer questions and made sure the pump was functional and not leaking before leaving. His prices were great as well.

Upon leaving the Balloon Festival we discovered our fifth wheel had no brakes. After several calls…read moreand a stop at another facility we made contact with Manny. At this time I discovered the disc brake caliper had broken off and tore the brake line off. We are 1300 miles from home, never good. Manny and George ordered the part needed to fix the brake line and to bleed the whole system. We left after a couple hours with 3 working breaks and will nurse our way home. Manny was upfront and honest, fixed it as best it good be and charged me a fair price to get us on the road. We we're blessed to have found him.

we called over the phone. The guy that answered seemed very friendly. Told us no problem he could…read moreget right on fixing our RV. We were traveling across country. Explain to us to repair would not take longer than one to two hours it needed a new brake pod supposedly. The guy five days explaining he had difficulty with his crew /mechanics on hand. We were very patient called several times no response at the end of it. He was very rude. Gave us a very high bill explaining nothing in detail of what he done demanded cash as payment. We highly recommend you stay very clear of this company. He threatened to fight my husband and threatened to put a mechanics lien on the truck, even though we did not sign any paperwork or receive any written estimate prior to any work being done. The guy is a big-time scam. Artist does not know how to treat his customers screams and yells in your a very aggressive technique to threaten in payment or else. If you're looking for a reliable mechanic in and around Albuquerque, please do not use this company. We have seen various for reviews that stayed the same thing we wish we would've looked it up before deciding to take our RV to this guy. Bad business man in general he did not even fix the RV by the time we made it to Amarillo the brake pad that he supposedly replaced had to be replaced by the TA in Amarillo, which gave us a written estimate and a timeframe of the work to be done done a thorough inspection of our RV and said that everything that he said he fixed did not need fixed or has not had any repairs done to it. So we were definitely scammed. Please use caution if ever dealing with this company, but like I said previously, I highly recommend staying very clear of all hard fleet services.

While driving cross country, our front tires were about to blow, we could only tell by the steering…read morewheel shake and bumpy ride...so frightening. We googled auto repair and arrived here to helped immediately. A full diagnostic was done as the dash lights were detecting 4x4 problems due to tire issues. They went out of the way to get 2 new front tires for us even though we had to wait 3 hours they reccomended places to grab lunch and wait out of the heat. We expected a high bill being a mom and daughter on the interstate and with the diagnostics, but our bill was VERY reasonable. These were good and honest people that I highly recommend.

They were friendly and helpful. The service was quick! While we waited, there was a steady stream…read moreof customers. Each one got all work that had been done/were expected to have done, explained, in detail. Being over 1000 miles from home, since trouble had to show up, we were very satisfied with GEMS services! 10/10 recommend these folks!!

On time, had all necessary tools and worked quickly to repack my single axle wheel bearings.read more

On a road trip to Balloon Fiesta, my six month old water pump failed. Travis had it replaced in…read moreunder an hour. Boondocking is tough without water. Travis was professional, did a bit of education for me and worked hard to get it down in the one hour service fee. It's tough when you are on the road because you fear being taken advantage of, I felt the staff and Travis were fair and I was able to enjoy the balance of my trip.

Walked in on Friday and scheduled service for the following Tuesday. I've never been able to…read moreschedule work on an RV in that short a time. They had the work done that Tuesday afternoon and called to follow up with me Wee Wednesday morning to make sure they got everything done and give me a report on what they found. I picked the RV up on Thursday. They didn't have the unit sitting on the lot waiting a week or two waiting for parts.

We love and appreciate RV Sales in Moriarty. We had a very nice RV that we hardly used that we took…read moreto Jeanette to sell after we decided to downsize to a smaller RV. We tried having the original RV lot where we bought it from sell it and they kept it on their lot through Spring and Summer and I suspect they didn't really try pushing it at all. Jeannette at RV Sales worked with us and the public to make sure our lovely (now former) RV went into someone else's hands for their own fun adventures. Thank you, Jeanette! We highly recommend your business!

Trying to leave town, I made a dumb mistake hooking up. They returned my call promptly and told me…read moreto bring it in. All I had done wes plug in the seven pin wrong. The tech walked over to it, loked, turned it and bingo it worked... After a good laugh by both of us, he sadi have a good trip and sent us on our way - no charge. Thanks

I had two very good experiences here. Helpful and friendly staff. I had a list of a bunch of things…read moreon my older RV that needed to be done..things that I just could not do myself. All were done and I am happy with the results.