Me and some family members bought my father a grille guard and tonneau cover for his birthday/xmas gift. They told us it would take about 4-5 hours to complete. We stayed in town shopping as it was Black Friday thinking we could pick it up on the way home. Well two phone calls to them later and 9 hours we decided to just go there and it was sitting outside. Had no phone calls from them telling us it was done. Went inside and the lady was sitting kicked back on her phone and looked fed up when she saw us walking in. Install looks fine as it should with so much time taken. Completely unimpressed with the service and honesty from the employees. Got a lackadaisical apology and had them try and lie to our face about how long it takes when we called at 3pm and they said they were just starting on the grille guard. read more

Friendly and helpful and they don't try and push other services on you , it was clean inside and didn't have to wait to get taken care of

Unfortunately after two times of leaving my car to be detailed they still couldn't manage to do simple things like cleaning the back window or wiping the back seat cup holders. They claimed to have waxed the outside but it doesn't look or feel like there is fresh wax on my car. I would not recommend taking your vehicle here to be detailed. I paid three hundred and wasted two days of having my car there for hours and the job they did was quite poor. read more

This is an update~ We want to say thank you to Dennis the owner for understanding the issue and making sure it was done the right way the 2nd time. We know mis-haps do come up. We are grateful that he did what ever it took to fix it, that includes even paying your gas for 120 miles round trip. That is awesome! Please forgive me for my first report as I was very upset and should have cooled down before writing, but again we all make mistakes & want to appologize. Thank You Dennis again for making this happen. read more

Got a remote start from them had some issues it is my car not them but they have bent over backwards to get It fixed. Rob is a great help and has help me all the way through the process.Whenever I get a new truck I will be taking up there to get my rust protection and spray in be liner. read more

EXCELLENT customer service!! I need the windshield replaced on my van and the process here and dealing with my insurance was so easy! My windshield came in and was damaged. It was in a spot that was impossible to see until they started replacing it and had already taken my old windshield out. Rob, the manager was extremely apologetic and so nice about it. It was impossible to be upset about the inconvenience because of how good they were about it (honestly none of it was a big deal to me, but I so appreciated the way the way Rob handled it). I would not hesitate to give them my business again. How you treat your customers makes all the difference and I can see that they treat everyone well here. read more

They went above and beyond to solve a mystery, and figured out an innovative way to solve my problem. I'm a happy customer!

I recently had all of my windows tinted here and ended up with dust/bubbles under the tint on every single window. On top of that, the rear window was peeling across the entire bottom. Took it back in to have them fix it all, and was told that there warranty does not cover dust because it is out of their control? Any respectable tinting business understands that dust will get under the film due to it being in the air. However they generally tint the vehicles in a very controlled environment to prevent this. Ziebart tints their vehicles with 2 massive garage doors open all day - and dust from the surrounding fields can easily fly in. They did redo the back window under warranty. Ziebart's website claims all film is covered under the manufacturers warranty. The tint's manufacturer's (Llumar) warranty states in the first few lines that bubbles, peeling, and fading are all signs of a poor installation. I also contacted all of the other Llumar authorized dealers in the area, and asked if they would redo the windows if dust did end up under the tint during the installation. Every single shop I called said they would take care of it no questions asked, and were shocked to hear that Ziebart wouldn't do the same. I would expect this kind of treatment for a shop charging $100 for a complete tint job; however a shop charging $300 for a coupe while claiming they honor the manufacturers warranty shouldn't even think twice about redoing the tint. Do yourself a favor and go to a reputable tinting shop in the aurora/naperville area - it will be worth the drive. Quality Window Tinting in aurora is a Llumar authorized shop, and promises no bubbles with installation. There are several other in the fox valley area that also stick by there product/installation, like any respectable tinting business would. read more

good place to go for window tint and other accessories for your car. friendly service. also top of the line bedliners. don't trust that other big franchise in town that tries to sell you subpar liners and tough rigs junk. Trust ziebart. read more