Was a little skeptical as I had dealt with Buchanan"s for years. But Koenig's is keeps up the…read moretradition of good Deere equipment and servicing.

I contacted the company on Monday 5/18/2026 to schedule a pick up to service a riding lawn mower…read more No one answers the call and I was instructed to leave a message which I did. I received a text message that the message was received and someone would call me shortly, No call Monday or Tuesday. I called on Wednesday 5/20/2026 and left another message. The service manager called and gave me a couple of excuses as to why he didn't call Monday or Tuesday. I accepted that and was willing to move forward with the service. The service manager told me he would call me on Tuesday 5/26/2026 to schedule the mower pick up. No call Tuesday or Wednesday. I called on Thursday 5/28/2926 and was given an excuse as to why he didn't call me when he said he would. I was still willing to move forward with the service and was given a window for pick up for Friday 5/29/2026. I tried to narrow the window by 1 hour and was told that he could not accommodate that and he would have to call me the following week once he made the route schedule. Since he didn't call me the first or second time he said he would I lost confidence he would do what he said he would do the third time. If he would have told me originally it would be two weeks before he could schedule the pick up I would have accepted that. I feel like their service is not important to their business and would not recommend them for service.

Just returned from the West Chester store, I got a text yesterday telling me a part I had ordered…read morehad arrived. The part was supposed to arrive last Friday, this is Weds. Turns out the part has not arrived. No apology, just rudeness. The part was an air filter for a $1500 mower I bought from them 2 years ago, I've spent thousands at this place I'll never go back.

I stared using this guys the last 4 months on parts for pressure washer/ wood chipper lawn mower…read moreand saws. They have great prices and very friendly. Hell if you have the part number for what you are look for they treat you like family! Was just in again and had them try to tune my chainsaw with new carb. I replaced it and purchased part on Amazon but still could not tune it correctly. They tried and was unable to tune carb so they said no charge. They also gave me info on what they think was wrong and why couldn't be done. So since they know more I was given a price of 80 bucks to repair. I gave the ok and chainsaw works. They are trust worthy and know there stuff from all brands. Will recommend them to anyone who needs a repair done or parts on lawn equipment.

Great small local business that is OPEN on a SUNDAY! Which is basically unheard of! Honest and…read morequick while we waited repair! Worth the drive from Kettering to get our mower working that same day! Will use him again if any issues arise! Thanks!

Dustin's an amazing guy - came out to my sister's house, picked up her broken mower and returned it…read morethe next week fully restored. Personable, affordable, and dependable - you can't ask for more in a business!

Friendly staff and excellent service. Not only great service, but FAST service. They told me that…read morefor delivery of rentals, they need at least 2 days notice, but they ended up being able to deliver to me the same afternoon! Not only that, but I called just after 10am and they showed up with my rental at noon! Delivery charges are really expensive, but they do offer to let you rent a trailer if you've got something to do it for much cheaper than the delivery fees. So I need to buy a pickup haha, but definitely would rent from again!

We called Jon and worked out how much wood we were buying and pricing. He was on time and brought…read morethe right amount of wood we bought. Pricing was good! Firewood is cut into perfect pieces and they stacked it by our fire pit for a few dollars more. We would highly recommend Liberty Wood!!

Repeat customer and will continue to use Liberty Wood. Jon's the best-professional, on time, fair…read morepricing, and a pleasure to do business with. Highly recommend!

The plants at Berns Garden Center is the only place to buy your plants. The plants are super…read morehealthy and guaranteed. Yes, they a bit more expensive than other places. The customer service you receive is the best around. They can answer all of your questions and provide help in MANY other ways. Please check them out!

My lovely wife life loves this place. I find it annoying as every time I go in to the store, I find…read morethe same dirt or trash tucked in the corners like they simply don't 'deep clean' the place. I get it's a plant store, so I try to just let it go... they have a ton of plants, bushes, trees and helpful people working here. The hanging basket lane is pretty sweet so that's my favorite part besides spending time with the mrs.

Evan and his team were not only professional, they went above and beyond to accommodate my wife's…read moreseveral changes to the landscaping as it evolved. The final product was amazing, she was thrilled (and for that reason, so was I).