I called on Wednesday, explaining my problem to the gentleman. He seemed professional and helpful…read more He said they had availability on Friday. I was fine with that, not wanting to pay emergent/ after hr prices as I know those can be high. He said he'd check with the techs and someone would reach out to me on Thursday to set up a time on Friday. Well it's 5 pm on Friday and no one had the courtesy to call me back. If it wasn't a possibility to come this week the professional/ polite thing to do would at the very least let me know. I'm disabled and it's extremely hot. Would not recommend nor will I ever try and use their service again.

Knowledgeable, professional, and very friendly. Really appreciate the great job they did, feels…read moregreat to know my furnace and a/c are ready for whatever Mother Nature throws at us.

Full house and clogged sewer line spewing raw sewage into the street on New Year's Day! Called R…read moreand B and they told me about their holiday emergency fee which seemed reasonable to me (this was an emergency). Then the tech called me from his other job to let me know he was finishing up and on his way. It was a mess but he had it fixed in less than an hour. Great response, explained what he was doing and did a great job for a fair price. "Before" pic below!

Best around Usually same day service without breaking the…read morebank I've used them 7-8 times

I was disappointed with my experience contacting Ranck…read more I called to inquire about wet line disconnect services for a commercial property that is scheduled for demolition. Since this service appears to be listed on their website, I simply asked whether they perform that type of work. The representative immediately told me "no." When I mentioned that their website suggests otherwise and asked if she could verify with someone, she placed me on hold and returned asking for my name, company, and whether I was a third party. I explained that before providing all of my information, I just wanted confirmation that Ranck actually performs the service. Instead of answering the question, she insisted the answer was contingent on those details. I asked whether those questions had any bearing on whether the company offers the service at all, and she again stated that the answer depended on who I was. As someone calling about what could have been a significant commercial project, I found the interaction frustrating and unwelcoming. A simple, "Let me check and confirm whether we offer that service," would have gone a long way. I ended up thanking her for her time and chose to not pursue the conversation any further the whole experience was just very distasteful.

While I was at work this Saturday past, our downstairs toilet began vomiting sewage. My son…read morecalled me to ask who to call. I told him Ranck and he called me back a few hours later to tell me how wonderful they were. They showed up, were cheerful, pleasant and professional, and got the whole mess under control in a surprisingly short time. My son was overjoyed that everything went well and said make sure you thank them and give them a stupendous review !! They have helped us other times too, and we greatly appreciate them.

Good service on time and did a fantastic job! Would highly recommend! Replaced my well pump on 4th…read moreof July weekend and didn't charge for a holiday weekend or a weekend or an emergency. I made about 15 calls and everyone I talked to wanted between $100 and $195 just to show up but not Steve. He's a real standup guy and I will be calling him in the future for service needs!

Spoke with Steve (owner) last week and scheduled a time for 7 am today to look at my tankless hot…read morewater heater. I called last night to confirm appt., left message with my phone number. NO SHOW! Not reliable.

Needed a replacement pump and check valve installed in our 65' house well. I had purchased the…read morereplacement items with the intent to do the job myself, but due to a hernia I needed help. Gardell from Beck Creek came early afternoon as planned and within 2 hours we had our well issues repaired. I would highly recommend Beck Creek for all your plumbing needs. Great customer service and fair pricing.

They are awesome! Excellent workers, super people skills,…read moretimely, trustworthy, great customer service. I have used this company several times, and will never use anyone else. Try them! You will like them!

I was seriously impressed with my experience with Schaeffer mechanical. They were timely,…read morerespectful and fair. I called and they answered immediately, they had me scheduled for the next day! They were able to salvage my leaking mixing valve on my water heater and noticed that it only needed a new grommet. While they were at my house they also serviced my HVAC system and took the time to educate me on how to maintain the mechanical systems in my house. Overall their tech was professional, tidy, and friendly. I was impressed with the quality of work and I felt they did a good job.

By far the very best! Sheaffer Mechanical is the only company we use and always our first call!…read moreGood rates, good people, great quality work and fantastic customer service. Ryan, Susan and team have saved us several times in a timely manner! Most recently this morning when we had an issue with our air conditioning. We just cannot say enough, thank you so much!

I have been a customer of JK Mechanical for over 20 years. In my opinion, they started out great,…read morebut lost their way. This review is about the service I received about fixing my 15 year old mini-split unit. History: The outdoor unit is located on a flat roof. I recently had the roof redone and the roofer told me they had to lift the untit six inches to get the new roof material under it. He warned me that this could cause a leak. A very slow leak, but over the course of a year, the unit worked less and less until it finally would not provide hear or cooling. I agreed to have have a technician come out to evaluate my unit and estimate the repair cost. The charge was $150 The technician arrived and inspected the equipmen. He told me bad news. 1. The system was FLAT, meaning that all the refrigerant leaked out. 2. The system uses outdated R22 which is no longer manufactred and remaining stock is very expensive at $300 a pound 4. My system requires 5 pounds so the cost of the refrigerant alone would be cost prohibitive at $1500. 5. The technician called the office to see if they would give a repair cost. They said No. The system is unrepairable. I was ready to install a new minil-split. I got 3 estimates, all around $5000. JKs estimate was $2500 higher. I decided to call another company and they sent a technician out. This is the interesting part! A. He inspected the outdoor unit and said it was obvious where the leak was because of staining at a flair nut. B. He said the system was NOT FLAT and still had some pressure so that evacuation would not be necessary. C, He said that there are drop-in replacements for R22 at reasonable cost. D. My system requires 2 lbs, not 5lbs. He tighted the nut and charged that system and charged me $400 In conclusion, My "unreparable" system was fixed and is working properly for $400. I called JK Mechanical to inform them that I was unhappy and wished to speak to someone in authority. They gave me the human resources person. I explained that their web site talks of unparalled knowlege and expertise, and that my experience was not that. I explained that the JK tech said the system required the outdated R22, but did not tell me about drop-in replacement options. He said that system was flat, and it was not. He said that it required 5 lbs, when it actually requires 2lb. He said that the system was not repairable. It is repaired and is working fine for the last two months. I told her that I was not renewing my service agreement for my home's main HVAC system and that after 20+ years, I was leaving JK Mechanical because my confidence in them was lost. She said that she understood how I felt and would pass along my comments. After paying a service agreement for over 20 years, I thought that recieving a follow-up call would be nice and the mark of a customer focused company. I was wrong. No communication. My confidence in JK is lost. How can I be sure that if my main system breaks, that I'm given the correct advise. The other company earned my business.

Terrible I have spent close to $40,000 with this company…read moreover the last 25 years having a geothermal heat pump system installed and then replaced with a new system, along with other plumbing projects. Last week I had a water heater that started leaking and was under warranty. Technician stated that I would only pay for labor to replace. Technician was there less than 3 hours and my bill was $890.00. Called to ask why bill was so high and was told they charge $189.00/hr and the rest was for "storage of the water heater and pipe fittings". So $300 to store a water heater and a few pipe fittings in addition to a rate of $189.00/hr Absolute highway robbery Never doing business with this company again

Poor staff communication. The price was higher then the competition. I felt like the employee…read moredidn't wanna be there. Service was incomplete. I would recommend a different company.

In Central PA I would, and will keep my business with this company. From the time it took to get…read moreto my house, the professionalism and friendliness of both the technician, and customer service it was unparalleled! Even better, I paid half as much if not even much more, than the brands I see on TV daily!!! When it comes to HVAC in the future I know where I will call!!!!