One hundred percent praise for Art and Affordable Towing! If it weren't for him, I probably would…read morestill be sitting in the ditch I unfortunately found myself in one night. He was on scene in under an hour and wanted to tow me out right away, but my insurance and road-side assistance was giving me a hard time about who was going to pay for what. After he suggested that it would probably be quicker for me to pay for the tow out of my own pocket, I took his advice and did just that. After several back-and-forth's over the phone, he had my car out of that ditch within ten minutes! Art was respectful and answered any and all of my questions, sometimes even before I had a chance to ask them. While we waited for the red-tape to be cut, we had some amazing conversations about different things that are relatable to most people, which seemed to make the time just fly by. In short (ish), if you ever find yourself in an awkward vehichular situation, be grateful if Art shows up to give you a tow. Thanks again, Art, for being there when I needed help. Now, about that sky-train......

From the owner: We are here to help with your roadside assistance needs. We are fast friendly and professional. read more

The driver got to me way faster than the ETA I was given, and got my tire changed in no time flat…read more(pun intended). I don't know if it was a fluke or if they're always that fast, but they're A-OK in my book!

What an excellent company! I was stranded along I-79 in the dark with all of my luggage for a…read morebusiness trip. The tow truck driver swung by my hotel so I could unload my luggage before he took the vehicle to the garage. I don't know how I would have transported all of my stuff at night in a strange city!

Excellent service overall. Very cozy atmosphere. They compensated me for the money I was short on…read more Really brisk and laid-back individuals.

They were awesome! They came in middle of the night for a van lockout which was hard since it had…read morean oversized door. They worked and worked at it until they were successful, when others surely would have given up! They were well priced for the late hour, and amount of time they spent with my car. Would definitely recommend them for their friendly and helpful attitude.

Emerald Towing really came through and rescued us. The local guys wouldn't answer the call…read more We were off the road, up a one lane dirt road. Emerald drove all the way to Great Valley and backed up a one lane slope. Well done Emerald.

Great service for tow job because of damaged tire on Bayfront Connector on Saturday, November 15…read more Quick, professional and reasonable cost.

We had a customer at the hotel I work at that needed to tow their vehicle to an auto shop quickly…read more Within a half hour this company was to the hotel and on the way to the shop. Great service, friendly guy!!! DEFINITELY recommend!!!!!

In all fairness this deserves to be 0 stars. Extremely unprofessional, rude, ignorant owner, with…read moreneglect to customers and total lack of any customer service at all. Got out of the car up front with the car on still to go to the window (with no intention of parking there) to ask about a certain part and guidance, and the owner came running to the window yelling and "saying you can't park there" and making other extremely bold and ignorant, rude statements with an attitude to his (first time customers). Eventually dealt with an employee who was better. Went to find a vehicle for a part needed that was originally told that would be there, and was not there at all, after searching two full yards. Absolutely no record of inventory, and nearly mauled twice by two separate yard dogs and had to run, that we were never told about or to look out for. That is just looking for a lawsuit if anyone is ever injured without the knowledge of them. STAY AWAY from this place at all costs. I usually never give negative reviews, and it's been a while since I've been treated this way if I ever was.

Dependable told me "WE HAVE OUR OWN DRIVERS WE WILL HONOR THIS MOVE"…read moreThey did not use their own drivers for the move and the quoted price was 360.00 more than any other company who was using drivers off the national dispatch system like dependable did. Out contract was for 150.00+25.00 deposit and the remainder of 1300.00 was to be paid to the delivery driver. The delivery driver's company ( which was not dependable, It was actually a company called NWAY) wanted 950.00 for the COD and did not take credit car payment. I made arrangements to get them the money within an hour of verifying I was not being double billed. The receptionist and Dependable said the 175.00 was what was charged. The next day Iooked at my credit card statement and I was billed 189.00 and 378.00 . The contract only authorized them to bill my card 175.00. The contract stated that only NY state residents pay sales tax. I am an Ohio resident. After multiple attempts to contact dependable and talk with David White Hill the owner and was never given a return call I disputed the difference between 189.00 and 175.00 (14.00) and I also disputed the 378.00 to my credit card since it was never authorized in the first place. I finally called and got in touch with the Owner Dave Whitehill. He asked if we were on a recored line and I said "no this was going to be 2 gentlemen trying to work out something"and he said we you should be. He proceeded to MF me more than anyone had ever done in my life he called me a "deadbeat faggot"also. Then he hung up on me. I attempted to call back but he had left. I called again and was trying to talk to someone about the remaining balance I was going to pay. ( I don't think I should owe it because their service was the same I would get from any other company on the internet. I had multiple quotes on this move but went with one 360.00 more because of the promise of using their own drivers. Moral of the story is just use anyone on the net who seems decent at the lowest price because unless it is a 2600.00 move by a white glove company they are all the same. Our driver was from the national load dispatching pool and he was a good guy.