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    Zipair Tokyo

    1.8 (21 reviews)

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    Broken luggage

    If I can rate Zip Air a negative number I would. They broke my luggage on the way back from Tokyo and didn't claim responsibility for it. They also charge you for water on the flight which is ridiculous.

    Inflight Food/Drinks Shopping

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    Ask the Community - Zipair Tokyo

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    American Airlines - in the air

    American Airlines

    1.4(5.6k reviews)
    0.2 miWestchester

    I needed assistance and decided to call this business at +1 888347(2286) The response time was…read moredecent and the person on the line tried to help as much as possible. I had to be transferred once, but the second representative handled things better and gave me the correct information. It wasn't perfect, but it was still a workable experience. I'm leaving this review to share how things went for me personally.

    I've been to LAX many times but never flown on American Airlines. Flight was fine nothing different…read morefrom any other airline. But the path we had to take to get to our terminal (49A) was a very long and confusing path. It was dingy and had construction work exposed to the travelers. The staff wasn't very helpful and if you don't speak to them they just stare at you even when you are clearly trying to find your way around. Customer Service: The staff at the bag check-in was amazing however after that your completely on your own. The staff seemed more focused on personal conversations amongst each other rather than focusing on your customers and providing assistance. This seems like training is lacking on the importance of guest services. Gate Seating: This could just be Gate 49A but the amount of seats was comical. It was so small and didn't leave much room for everyone. Im sure this is due to construction or i hope so because it was very tight at this Gate. Not a great or a comfortable experience. Food & Drinks inside Terminal: This was also disappointing as there was one mini shop for snacks and trinkets and one bar for drinks and food. Not ideal but again there was no room to enjoy a drink or food. This setup needs to be re-evaluated. Boarding the Flight: The staff spoke very low making it hard to hear instructions or the volume of the mic was too low. Either way this could have been a quick fix but they continued to speak at a low level. Myself and others around me struggled to hear proper instructions. It was also not organized at all the groups ended up being mixed and no one was assisting to keep the groups in order. If this is your standard practice just go away with the groups. Once in the air plain I quickly realized the seats are extremely tight and the walking path is really narrow. Not the best experience. In-Flight Service: The staff was amzaing, the one thing that was terrible was the flight attendants start the drinks and food options from the front only and work there way to the back. I was sitting just past mid way and by the time they got to me they were out of all food items for purchase. The only things left was the smaller free snack options. This was very disappointing and it took almost 45 mins for them to get to my seat. Terrible experience when it comes to food options and the execution. The speakers that allow us to hear to pilots and flight stuartists was not working and the sourounding speakers kept going out. This needs to be maintenanced ASAP. I will not be using this airline company for future flights. They have a lot to adjust before I reconsider.

    Photos
    American Airlines - Cracked the bottom of the case

    Cracked the bottom of the case

    American Airlines - Wedding they missed

    Wedding they missed

    American Airlines - A Cup of Cappuccino at $6.25 + Tax (small cup)

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    A Cup of Cappuccino at $6.25 + Tax (small cup)

    Delta Air Lines - Delicious egg and cheese frittata for breakfast in the Premium Select cabin (LAX to Auckland)!

    Delta Air Lines

    2.1(1.3k reviews)
    0.6 miWestchester

    First of all, I want to begin this review by stating that this review is going to be about Delta…read moreAirlines Domestic First Class. I know a lot of people have a lot of complaints about Delta Airlines. But, you have to keep everything in perspective with all domestic carriers. They're all pretty much the same. They all try to do a good job. But, sometimes problems arise. Hopefully that won't happen to you. Personally, I've never had any real issues with Delta Airlines First Class. Sure, sometimes the flights are a bit delayed, but they've never been massively delayed or anything like that. That's a good thing. In terms of service, I really recommend that you fly First Class on Delta Airlines. Sure, it's not anything near International First Class. That's a completely different ball game. But, flying domestic first class really gives you a bit of an advantage. First of all, you get to board the plane first. Meaning, you're allowed to get to your seat, put your bag away, and sit back and relax while all the other passengers struggle to find their seat and a place to put their carry-on luggage. In terms of what they offer for food and drink, it's all complementary. Is it great food? No, not really. It's pretty much what can be expected. But, it is a step above economy class, and certainly you don't have to pay for it. This is the same with their drink menu. Anything you want to drink, alcohol included, they provide to you for free. Plus, you do get a considerably larger seat than the ones they offer in economy class. Overall, as with all flights, you just have to be prepared to accept what's going to happen. Certainly, we all want the best experience possible. And, for the most part, Delta Airlines has never let me down. But, you have to be willing to roll with the punches. The best way to do that, I believe, is to fly Delta First Class. It really takes a lot of the edge off the trip, and makes the whole flying experience a whole lot better.

    Delta is MY airline! They are efficient, friendly.. and I like the food offerings in terminal 2…read more I appreciate that they tagged our bags for a rapid transfer at our intermediate airport. Touchless ID for TSA pre check is a breeze. Their screens make sense and help travelers be more independent. Always use the app to track our bags too! Everything is clean and neat too. Taking a reward flight... Thank you, Delta!!

    Photos
    Delta Air Lines - Love window seats!! View!

    Love window seats!! View!

    Delta Air Lines - Thank you chocolate just before landing (LAX to Auckland)!

    Thank you chocolate just before landing (LAX to Auckland)!

    Delta Air Lines - Inside our handmade amenity kit bags - really nice touch!

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    Inside our handmade amenity kit bags - really nice touch!

    EVA Air

    EVA Air

    3.3(133 reviews)
    1.9 mi

    It's my first time to fly under this airline heading to Asia and it's just appropriate to compare…read moremy experiences against others. My plane left Los Angeles International (LAX) exactly as scheduled, flight preparations were organized and folks got in line according to their assigned zones. Many of our senior citizens in wheelchairs were allowed first and there were a lot of staff who facilitated the departure protocols. The flight was very smooth with some bumpy ride along the mid-flight but seems comparably similar with any other flights I've taken everywhere. The stewards and stewardesses seemed not so sweet and focused, not the usual, can we offer you something"? I'd say, it's probably cultural although this are just observations on my part, since this time, I bought an economy class ticket during the last minute. Eva Air has the best food compared to other airlines that fly the SEA route, chicken pasta, Chinese-style cooking and a comprehensive fruits and sandwich galore accompanied our meals. The timeline for serving food and snacks was perfect, not so late nor early, just about right. They also seem to recognize our need to sleep and allowed quiet and dark during our flight and bathrooms were also clean and fully packed with everything we needed. One observation is the wide seats and better spacing of their plane compared to other Asian airlines, who pack their seats and seem very tight and skimpy. The stay over transition was alright although they (Eva Airlines transition staff) keep asking for printed tickets in Taiwan when some of us had difficulty activating our phones to show them our online boarding tickets. Since passengers aren't able to access anywhere, they should have a better way of not trying make us feel, we have to painstakingly look for a WiFi access (was too weak for an international airport and inconvenient to those travelers just passing by) to be able to show them our boarding tickets again! Our transfer trip wasn't too bad as we safely landed in Manila on time as scheduled, and smoothly.

    Flew Eva Air business class earlier this year. It was one of the best in terms of service. With…read moreAmerican carriers, I have experienced annoyed looks by flight attendants when I've requested an item (such as a can of juice or additional utensil, ie nothing out of the ordinary), however on Eva Air the flight attendants were always ready to help with a smile and I felt very taken care of. The food was excellent with nice glassware and plated beautifully. I liked it so much that I flew them again to Japan despite a longer travel time (they connect through Taipei) rather than paying for mediocre service on an American carrier.

    Photos
    EVA Air - Whoohoo I'm in

    Whoohoo I'm in

    EVA Air
    EVA Air

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    Zipair Tokyo - airlines - Updated August 2026

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