I'm leaving this review to acknowledge the hard work of our monthly cleaning crew, Laura and…read moreMayelis in our Oakland home. They are always prompt and work very hard. Regardless of how much I "pre-clean", I can always tell the difference after they've been through as the house is left spotless. They work solidly and efficiently while they are here and are very courteous to us and our pets. Thank you, ladies!! You're fabulous!!

I can't say enough for Lotus. They go deep, and though some of the cheerful cleaners speak little…read moreEnglish, the front office is helpful in passing along specific things you want hem to do. This was amazing: I've had a food chopper and the unit was riddled with ugly black spots that I could not get out, so I asked one of the cleaners if she could maybe do something with it. She said yes, and totally restored it so that all the spots were gone and it looks like new. A++ I have tried others, but Lotus stands above them all.

Worst cleaning experience. I expected the cleaners to already know what was to be cleaned as part…read moreof a deep clean in detail. When they "finished" none of the cabinet surfaces were cleaned, there were still cobwebs, the sink was still grimy, the windowsills were not even cleaned, and the backlash of the kitchen was still dirty. I had to babysit the cleaners to make sure they actually cleaned! And they kept talking back to me and saying this can't be cleaned more when I could clean it. And one of the cleaners spilled all over the back of an artwork. What a headache!

I only wish there were more than 4 stars!! Cleaning Nation does an amazing job!! I had gotten a…read more'deep cleaning' as a birthday gift from my son. They did a superior job covering all the tasks I had requested and did a whole lot more, even things like cleaning my electric toothbrush and taking care of my refrigerator. They also sent my son pictures of the work done for his approval. I can not say enough about Cleaning Nation, only that I have found my long-term cleaner!!

I used this service yesterday. They were fast and completed the job in the time promised. A few…read moreareas I had to point out about returning things to the original place as they were found throughout the house (i.e. stopper in sink, shoe holders, chairs) but nothing horrible. Some surfaces got missed for dusting and wiping but overall I would give 7.5/10. She was receptive to the feedback.

Maria and her team came this afternoon to deep clean my bathroom and kitchen! They are awesome,…read morequick and thorough. Hopefully they can squeeze me in for regular bi-monthly cleaning soon!

We have worked with Maria and Maria many times over the past seven years, for move-in cleanings,…read moremove-out cleanings, and make-the-house-nice-for-guests cleanings. Their various teams have consistently done excellent work. They arrive on time and bring all the supplies and equipment they need. With a recent visit, I was astounded by how clean the floors, countertops, and bathrooms turned out. They were also surprisingly thorough in also cleaning outdoor spaces, appliance interiors, doors, light fixtures, and other nooks and crannies that it never would have occurred to me to request they cover. Every M&M colleague is friendly and pleasant. They are a true joy to have in our home, and we are grateful for all they do. I look forward to working with them again whenever we have cleaning needs.

Had Maria and Maria Cleaning come do to deep cleaning of our two bathrooms which had years of…read moremildew and grime build up around the tiles and fixtures. I had tried cleaning myself but with no luck. They did an excellent job (see photos), and were fast, friendly, and professional. Very reasonable prices and excellent communication from the businesses. Would definitely recommend and I'll be using them again for sure.

Luis is the BEST house cleaner of all time, hands down. Luis really cares about cleaning your house…read morebecause he works for himself, and he cleans SO GOOD. Everything is sparkling, from the caulking around the bathtub to the baseboards, to the tops of picture frames, between the stove vent cracks, the window sills and everything else. He is so good at cleaning it is crazy!!! And he speaks PERFECT english, so you can always communicate with him and tell him exactly what you need done. Very respectful and always thorough. Do yourself a favor and trust me-- hire Luis to clean your home!!!!! THE BEST.

Ive worked with Carrilos Cleaning service for about 2 years now and they are a class act. The…read morecleanings are superb and price is very competitive. Whether dealing with Nadia or Fernando, the customer service always great and highly recommend them for cleanings in their service areas. 5 Stars!

I reached out to this company through Yelp for a project quote and specifically explained that I…read morehave fragrance sensitivities and needed to confirm accommodations before booking. Initially, communication was responsive. I was told what services were included and that the day I wanted was completely open. However, when I mentioned I needed to call back before confirming, I was suddenly told availability might not remain open, which felt somewhat high pressured. When I called back, I was informed I needed to sign a waiver related to my sensitivities. I completed the waiver promptly, but I never received clear follow-up confirmation to finalize the booking. I followed up later that same day and again over the next two days by phone, but received no response or update. I completely understand if a company decides they can't accommodate a request, but losing communication with a potential customer after having them complete paperwork felt unprofessional. A simple "we're unable to move forward" would have been appreciated. Their pricing was also on the higher end compared to other companies I contacted. I ultimately hired another cleaner who had excellent communication, respected my fragrance sensitivities, and did impeccable work. Sharing this so others, especially people with fragrance sensitivities or accommodation needs, know that communication may be inconsistent.

I have been using this cleaning company for years to help me with my very cluttered, messy single…read moremom apartment. The team is always so kind, helpful, accommodating and does such a thorough, beautiful job! I have not found cleaners that would make my place sparkle so well with such great attention to detail. They provided me calm and support in the chaos of a busy life. After I had to move across the country for a job, my elder mother had a fall, she had to be taken to the hospital by emergency services and was there for weeks. Being across the country and needing help I knew I could trust Shanna, Mariana and the team. But I didn't know that they would treat me like family, and give so much love and care to my moms place while she was away. I didn't know what they would find but I knew the apartment was in bad shape. Shanna and Mariana did such an excellent job, communicating the situation, working through the logistics and giving such care with every detail so her place would feel like home again, I really don't have words to describe how grateful I am to them when I felt so helpless and emotional. It was beyond knowing I could trust them, it was truly like have the support of family. Thank you all so much! I wish there was more I could do to show my gratitude.

This is the first time I had my windows cleaned and I'm astonished how clean and clear they can be…read more Anderson and Diego showed up on time and did a thorough job on all the windows, screens, skylights and solar panels. My house is quite big with lots of windows. They cleaned some of the really dirty windows twice to make sure they're absolutely clean. They came with a van full of professional equipment, including a water filtering system. Diego explained that filtered water leaves no streaks on the glass after it dries. They used a rotating tube-shaped brush roller designed to clean solar panels. Although it was not part of the job, they used the pressure washer to clean the gutter covers, exterior walls and eaves along the front of my house and even pressure washed my long brick walkway as a bonus. I didn't realize how dirty it was. I would definitely hire Always Clean to routinely clean the entire exterior of my house. Their price was very reasonable for the amount and quality of work that Anderson and Diego did.

This is my 2nd time working with this company. They were very communicative and were the only…read morecompany I contacted that was willing to work on Saturday. They were also willing to adjust arrival time as I had a previous engagement already planned. I think they also provide good value for the service provided. They are not the cheapest, probably closer to middle of the road, but well worth the fee for the service provided. While there was a small discrepancy between what was quoted and what cleaning was actually provided, I would rate what was done at 95% so I am still very satisfied. Would definitely hire them again, maybe just emphasize a few points if there are specifics I want more focus on.

I booked InstaMaids through yelp in preparation for my move! Instead of the move-in/move-out…read moreservice I requested a deep cleaning as my apartment needed a lot of love to get things sparkling before my move out inspection. Booking process online was seamless and I appreciated being able to add-on services like oven cleaning. They arrived within 10 minutes of the arrival window ready to go. I told them they could more or less ignore the furniture and focus on the apartment itself. They were very kind the whole way through. They were extremely thorough, even getting to places previous cleaners did not like under the bed. They nicely packed items thrown around in bags for me to sort through which I really appreciate. When finished with each area they asked if I wanted to check the area first for anything missed, another thing I appreciated. They offered to take out trash bags at the end but I told them they did enough and sent them on their way :) They are definitely worth booking and are extremely thorough! I will likely book again the next time I require a deep cleaning.

I called Insta Maids to book a cleaning service, and during that call I asked a simple question…read moreabout five shirts on the floor. I explained that I am disabled and asked whether the cleaner could pick them up. I was told that would require roughly an additional $100 charge. Rather than pay that, I said I would pick the shirts up myself. What should have been a simple booking then turned into repeated attempts to move me to a more expensive service. I eventually booked the standard service online and picked up the five shirts myself. To my surprise, Insta Maids then CANCELLED my appointment because they believed I needed the higher-priced service. They called me while I was working and again tried to discuss the service. I specifically explained that my break was over, I had to go, and I needed to lead a scheduled sales meeting with more than 20 people. When the conversation continued anyway, I ended the call. Then they immediately called me back. Because I had two consecutive calls from an unfamiliar number--and because I have both a seriously ill family member and employees who may repeatedly call in an emergency--I stopped my live Zoom meeting and answered. It was Insta Maids again. I made it very clear that I was working and could not talk. I ended that call as well. Since Insta Maids had cancelled my appointment, I hired another cleaning company. I actually chose a MORE expensive company and booked approximately $300 per week in recurring service. Price wasn't the issue. I simply wanted a company that would take my booking, provide the service, and respect my time. Then this morning an Insta Maids cleaner unexpectedly showed up at my door. I discovered that Insta Maids had reinstated the appointment and charge even though I had never agreed to reinstate the service they had cancelled. When I called, I was told that they had informed me during the previous phone call that they were reinstating the appointment. I had an AI transcript of the call in front of me, and it did not show that statement being made at all. To be completely fair, after listening to the actual recording, it sounds possible that the representative MAY have been beginning to tell me something about the appointment when I cut him off. I had already repeatedly explained that I was leading a meeting and could not continue the conversation. Whatever he was beginning to say, I did not hear a completed statement that my cancelled appointment was being reinstated, and--more importantly--I never agreed to reinstate it. There is an enormous difference between attempting to tell a customer something and obtaining the customer's authorization. I did not authorize Insta Maids to reinstate the service they had cancelled. I did not agree to the reinstated appointment. I did not expect anyone to arrive at my home. By the time they arrived, I already had another cleaning company scheduled for that afternoon. This entire situation could have been avoided by simply respecting two things: 1. When a customer says, "I cannot talk right now," let them go and call back at an appropriate time. 2. When your company cancels a customer's appointment, don't reinstate it and charge the customer's card without clearly obtaining their agreement. They had already made the sale. Somehow they turned a completed sale into a cancellation, multiple unwanted phone calls, an unexpected cleaner at my door, a disputed charge, and a customer who has now taken approximately $10,000 a year in recurring cleaning business elsewhere. In fact, I am paying the competing company a higher rate so I will not pay $15,000 a year. That's an extraordinary amount of unnecessary effort to lose a customer they had already won.

I contacted Zelaya Cleaning Service for a quote for cleaning a home we just sold. Stephany, the…read moreowner, responded promptly and gave us a reasonable quote and her team was able to come by a couple of days later. 2 ladies showed up and they were polite, friendly, and did an excellent job. I had scheduled them for deep cleaning and inspected their work after they were done and was really impressed with how thorough they cleaned everything. I did ask them to clean inside the oven a bit more and they did with no complaints or hesitation. Overall, I am very happy with the service provided. Stephany was very responsive when I had questions and her and her team provided great customer service. I would highly recommend them if you're looking for house cleaning services.

I was shocked at her response to my text. Her family has been cleaning for us for many months…read more While she has previously cancelled the same day with me once before, I had never rescheduled or cancelled with her. Very unprofessional and inconsiderate, especially as I was watching out for her family's health and safety.

Maria and her mother is helping me from last 4 months and they are just awesome!! Maria takes care…read moreof every small thing and she is perfect for someone like me who likes CLEAN house. She is patient and listens to whatever I need and takes care of every detail. I am so happy with her that i recommend her to everyone I meet :)

Maria and her mother did a wonderful job cleaning our apartment. Place was sparkling. Have already…read morerecommended her to a few friends and look forward to having her back. Thank you, Maria!