LOVEEE this place and will be forever grateful. Their facilities are really easy to use. The setup of the vacuum stations and actual car wash make navigating around the property super easy. today i accidentally sucked up my mail key into the vacuum. ** my fault** when I went to ask for help, Tim came out right away and was able to get my key back within 20 seconds. read more

The Zippy's Car Wash on Jackson Road/BakerRoad and on Eisenhower, just east of State Street have both done an amazing job washing. My car is exterior. The people manning the pre-wash have an excellent attention to detail of getting the grim and dirt off hard to reach areas. It's also great that they have free drying cloths and air nozzles to blow off/dry off your car, as well as strong vacuums for the interior of your car... All free! I'm dumping my prepaid subscription to another Car Wash business for Zippy's car wash. I highly recommend this business! read more

Zippy Auto Wash - Car Wash Near Me - Ann Arbor, Michigan

Needed a basic car wash and got one here for $8.99. There was no line and there is an attendant to help guide you onto the track before setting into neutral mode. After the wash, I like that the vacuums are right outside AND they include free clean towels to further dry your car. They have a basket above the towels to put when you finished using your towel. Very useful! read more

Zippy Auto Wash - Right outside - Car Wash Near Me - Ann Arbor, Michigan

My car was covered in bugs from a long road trip. I went through the wash once and the bugs were still on my bottom rail and windows. If you aren't satisfied with the wash, you can go back in for free until you're satisfied. I went in for a second wash and the bugs were still there. I ended up scraping the bugs off myself, but I appreciated that the second wash was free. They have free vacuums and cloth wipes for use outside of the wash. They also have air jets and glass wipes if you ask for them. Overall, would come back for a simple clean but might look elsewhere for bug removal. read more

I tend to hit this Zippy location when I'm out that way taking trash and/or various items to the dump or my dogs to the dog park, both down the road on Elsworth. So yeah, my car, when I'm out that way, is usually a mess of either dirt/debris or dog fur and mud (sometimes both!). Zippy's is usually a reliable spot to help me get my car back in order. Shout out to the FREE vacuums, easy drive thru with self-pay kiosks, and the several levels of wash options from base to fancy schmancy. I do a lot of driving so I don't always go "fancy shmancy" since it just gets messy again within a day or so but if you wanted to go big, you could. A base wash here is on the pricier side but they do a good job so when my vehicle is in need of a good scrub we swing by! read more

Would be nice if that the self clean spot at all Zippys were a little cleaner. I've noticed that the concert is filthy with dirt and debris. After you vacuum your car you stepping it and then bring it into your clean car. Makes no sense. Can't imagine it would take much every morning to blow the dirt and debris away with a leaf blower. read more

Zippy's in Saline, vaguely pre-sprays your car. If you have a truck, they don't touch running boards or the back bumper either. Very disappointed, we live in a rural area, have a monthly membership, and feel the pre-sprayers could at least pay some attention to detail. The Zippy's on Zeeb is pretty good, a little tetchy getting a large truck in there, but it can be done and the pre-sprayers at least hit most of the vehicle. read more

This car wash gave me one of the most pleasant car washing experiences I've ever had. How you could review an establishment like this one star is beyond me. You must have no soul. Zippy auto wash has copious, vacuuming, and air compressor stations loaded with soft and supple microfibre towels. Best of all, they are complementary and function beautifully. The car wash is reasonably priced and even the $12 silver wash gets the job done. You are supposed to vacuum your vehicle and dry your vehicle with the cloths after it is washed. So to the reviewer that looked in their rearview mirror to find soapsuds, I direct you to the proper usage of this facility. I will be coming here to wash my car from now on no matter where I am in the contiguous United States of America. read more

No touch car wash that doesn't touch the dirt on your car. Sprung for the expensive option and my car came out filthy. Don't waste your money here. read more

There was only a person with a hose on one side. There used to be people on both sides. Despite nobody being behind me the man still only sprayed one side of the truck and the other side is still muddy. read more

I have gone to all the zippy car washes for years, since they opened. I've never had a problem and the service is great. But I see a lot of whining here. How close you are to the car in front of you is YOUR choice, drive a little slower coming in to leave more space. Those "suds" are car wax and a slightly damp car that will dry as you drive is a minor problem. They have station where you can dry it and the vacuum is free. If you want perfection, go home and spend 2 hours on it. Life is what you make it folks. read more

I go here because it's close to my work. The lines are long, probably because of their monthly washing plans, and they pack you in the car wash like sardines. Don't dilly dally at the end or you might get rear ended! The car is never clean in the back, NEVER. I usually go through the wash because it really needs to be 'mostly clean' or I'm using the rewash ticket 3 days later, because washing your car usually means it's going to rain either that day or a day later. I've tried wiping it off as soon as I get to work two blocks later, but it just makes a smeared streaky mess. The back still isn't clean after the second run through, and normally the rear view mirrors aren't either. I don't even know about how the undercarriage is. read more

They only prep one side of your car. What good is that gonna be? Never a smile or greeting. The staff doesn't look like they want to be there. The price is good and that is why I go the. The quality of the wash is fair. read more

I went here today and it was great. No lines and no issues. Car got a good clean. My prior review was for the other location on Ellsworth and not this location. This location has been great. read more

Although my Jeep came out shining, I was disappointed to look in my rear view mirror as I was pulling away to my back window covered in soap suds still. read more

Disrespectful employee. He wouldn't give me directions to align the wheel at entrance. I let it go. I put the car in neutral prematurely. So the car stopped. The employee expressed frustration and said sarcastically "take your time." Disrespectful and disgruntled employee. read more

One of few automatic car washes around. Almost crashed because of lack of clear instructions first time there's. Did a decent job and I would go there again despite price. If you live near there package might be worth it read more

I'm not one to leave overtly critical reviews, but this place definitely warrants one. It was the worst customer service I've ever experienced. Workers signaled for cars to line up so close to each other, and it was hard to gauge the distance between them through the soapy windows. If my car did not have sensors, I likely would have hit someone. The car attendant yelled at me for not putting my car in neutral fast enough. He yelled, "What are you doing?!" And rolled his eyes. I understand his frustration, but that is absolutely no way to treat a paying customer. The wash didn't even get all of the bug stains off, either. I would come back to try the self service wash if my first experience hadn't left me terrified. If I knew how it would be, I would've saved $20 and washed my car myself. read more

Mo the car wash attendant inside the facility was great Sofia I assume was the acting manager was rude and abrasive because I did not know how to use their new system. They just had installed four days prior. Sofia has no business dealing with the public. I will now be using lighthouse up on Jackson from now on. read more

just had a Zippy Auto wash. Everything looked good sitting in the driver's seat. When I got home, the back of the auto was NOT CLEAN AT ALL. Not sure I want your offer of a free car wash when your service is this bad. My PHOTOS WON'T ATTACH FOR SOME REASON read more

Love these Zippy car washes. The fast pass is so convenient. With all the locations, my car always stays looking so fresh and so clean.

The first time I visited I came with a car that had some caked on nature from the car sitting outside all fall and winter so when it didn't clean my car I was annoyed but figured it was just too much. Well today I got the premium and windshield is still covered in bugs, couldnt even get the bird poop off my hood at the Saline location You get a free $7.99 off with your receipt if used within 3 days so I went to the Ellsworth location and got a bronze wash, also didnt get the bird poop or bugs. Left soap on my car too. Wont come here again. read more

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I went in as a first time customer to buy a fast pass and the manager interrupted the employee I was working with and claimed he had seen my car before and so would not give me the rate. My name and phone number were not in the system and I have never bought a pass there before but the manager was incredibly rude and refused to give me the pass for the $1 for first month deal they have posted everywhere. I was seriously disappointed in their service and I will certainly not be going there again. read more

Zippy made over $120 in fraudulent charges on my credit card and refused to refund it. They admitted the mistake but said they are not capable of returning the money. They offered me it back as a gift card only. I've never experienced anything like it. Maybe the owner is having financial troubles and is making false charges to float his finances for a while longer? I had to file a police report in order for my credit card to take action against them. read more

my son's wheelchair 2023 1 week new van has many thousands of dollars of damage after going through zippy car wash in July 2023. I had the kid working there take pictures immediately after exiting and I filled out paperwork. I could hear the strip on roof come off and whip the car. the antenna was broken and damage to trunk was visible. It was 7 at night so at 8 in morning I took it to the body shop they recommended and they also took pictures. my insurance company has tried for months to contact them and their insurance company. they refuse to comply and insist their car wash could never damage the car. I have never been taken advantage of by a company before much less for my disabled son. The owner should be ashamed. read more

Has the best vacuums of all of the other locations. They do a good job with washing and DRYING the mats. The passes are not worth it unless you live very close as there is not many locations. read more

Absolutely terrible. There was ice covering the car and we wanted to get most of it off the roof and mirrors of the car. the car wash promised scorching water that would melt the ice in seconds. the water was hot but not so hot that the ice melted completely. it melted... down the sides of all the windows and giving the 5 degree weather outside had frozen, leaving streaks of ice down the all the windows leading to a rather unsafe drive back home. the customer service wasn't much better than the car wash itself. the man at the front of the car wash half-heartedly spayed the car down only getting one side of the car actually hose down. do not recommend. there are so many more superior car washes near by that could get the job done cheaper and better. read more

The 2 Zippy car washes in Ann Arbor do an excellent job. Car is always clean at these 2 new and efficient locations. The fast pass is so convenient. I recently had a minor issue that management went far beyond my expectations. read more

Pass it all the time going to work, always busy and seems nice. Got the deluxe wash but when I got home I noticed a whole scratch down the side of my car. Multiple reviews about this car wash scratching other peoples cars. Dozens of other car washes in the area, don't risk scratching the shit out of your car here. read more

Zippy Auto Wash - Car Wash Near Me - Ann Arbor, Michigan

Every time I pull in here and buy a $14 car wash nobody will ever wash the car mats. These people are so lazy hiding. you are exiting they will wash your car mats. I've heard many excuses you have to be a new customer or you have to be somebody that just signed up. That's not what the sign says. read more

Average. My car was BAD (so I didn't expect 100% clean) from driving up north round trip 2x, but the "Supreme" wash didn't even completely remove bird poop from my windshield... which was surprising. It would probably be more worth it for a fast pass. You get a free bronze wash with your Supreme wash within 3 days (or $7.99 off another tier) so I made another pass. Bird poop still there. I wish there was another wash here that did a more dedicated job :/ read more

TL/DR: scratched the shit out of my new car. Never going back and I urge you to not go either. Zippy car wash scratched my brand new car to hell. some areas of the scratches are down to the metal and the scratches are along the entire length of the driver's side of my vehicle. I thought the scratches were potentially from the car wash the first time, but i gave it the benefit of the doubt thinking maybe I had brushed up against some branches or something. I went back to the car wash a second time (should never have done that), and sure enough, immediately after the wash there were twice as many scratches and it was twice as bad. read more

Very busy location but workers are efficient and get you through, if drivers aren't too shy to go through the wash, bumper to bumper. They like to pack them in. The rinse is still terrible and the drying is lacking too. For the monthly membership, it's not as efficient at rinsing and drying as it should be. Especially for your side view mirrors and back window if there is a lip over it. There are a small number of vacuums available and the entering cross traffic at the exit is a little nerve-racking when you have another vehicle on your tail. Sometimes people will sit at the exit, trying to cross traffic coming into the entrance, to get to a vacuum. Good layout to get car into the carwash. Not so much to get them out. This location gets the most traffic - however, there is another location on Jackson Rd. west side of town. read more

A month or so ago, I stopped in for a car wash. It was a busy day and I had to wait a while, which didn't bother me. The problem was that when I got home, I found scratch marks on the hood and side of my car. I had been there several times and loved the experience, but this one problem will keep me from going back. I'm so upset. read more

Not great but good enough. I've washed my car here twice, once on the silver and once on the gold tiers. As my photos show, both times there was noticeable grim still on my car. I think their setup just somehow doesn't cover the entirety of your vehicle. My side mirrors both came out dirty (maybe 50% cleaned in random patterns) and the area of my upper side windows and top of the door are both pretty untouched. I drive a Vibe so I don't know why it wouldn't completely clean my car, but it's disappointing that it doesn't because otherwise it would be a pretty convenient place for me. I'll probably come back in a pinch but as far as car washes go this has about the same quality as a gas station car wash. read more

Zippy Auto Wash - My car never comes out fully clean... mirrors look like this - Car Wash Near Me - Ann Arbor, Michigan

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I have been going to zippy auto wash ever since they started the unlimited washes for $30 a month, about 5 years? I even worked there for a few years, until my knee's complained to loudly. I feel bad for the lady that had a bad experience with employee 'Tim'. If it's any consolation you were not the only person that had that type of problem. That person no longer works there. The owner is very much a hands on type of manager. As far as packing the cars in like sardines I look at it like, hey, most the cars have monthly passes and have already paid, so why rush and pack them it? Answer simple, so we won't have to wait so long to get to OUR car washed. In all the years I've been going there my car has never gotten a scratch from this car wash. But then I can only talk for myself. Zippy uses 21st century equipment and technology. I haven't found a better car wash anywhere in the area. read more

My hubby has been alternating between a do it yourself car wash and this place. I think it's great to have extra options, and the convenience of sitting there and watching all the machinery wash the car. Kind of fun for a mechanical engineer. Maybe I'll take my own car through someday. It's as easy as getting that thing into neutral before the car wash takes over control of your vehicle. The membership seems like a good deal if you are obsessed with cleanliness, or live on a dirt road. read more

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I recently bought a monthly pass for Zippy car wash and am fairly pleased. The economics of the monthly pass don't exactly work out unless you wash more than once a week. Their single car was price is above what it should be, thus making the monthly pass look like a no brainer. I do enjoy and attach a dollar value to the enjoyment of not having to open my wallet for a car wash so I feel the monthly deal is fine. Like any automatic carwash, especially ones that touch the car, I would not drive a nice car through here. The sandpaper effect is greatly minimized by the pre-wash guys that spray your car before it enters, but I still don't trust it with a car that I care about swirls and small scratches. That being said the wash quality is quite good. If the best gas station wash ( say the touchless BP on Washtenaw) is a 6 I would say this Zippy location is an 8 for cleanliness. The wheels come out great and I feel the under body wash is sufficient. Like most auto car washes the back of the car does not get clean here and you will ALWAYS have soap left on the car. There is also no way around having spots because the drying process does not even close to fully dry either. read more

Zippy Auto Wash - Average amount of extra soap left over... And my sweet Santa Cruz sticker - Car Wash Near Me - Ann Arbor, Michigan

I really wanted to like this car wash, and I had even bought the unlimited car wash pass. I had to cancel my pass after the last wash left two scratches roughly 3 feet long on the side of my truck. I filed a damage report with them, but they denied the claim and stated that the "Envirosft foam is physically incapable of scratching, chipping, or otherwise altering the vehicles finish". While they sound confident in the statement, I am not. I know that it was from their car wash and not my fault, nor was I scraped by another vehicle. The two scrapes run perfectly parallel to each other for 3 feet. I drive a 2017 Silverado truck, and if you look on the door panels there is a small trim piece. The scrape occurs along the piece of trim as well as a few inches above that trim. As the trim piece sticks out a quarter of an inch off the door, it is impossible for any one object to have made those two scrapes with out any damage in the middle of them. I have seen other reports of damage here and should have listened to other reviews. read more

Zippy Auto Wash - Photo of damage I recieved at this car wash, please see my review for full description. - Car Wash Near Me - Ann Arbor, Michigan

You get what you pay for, kinda... The line is usually long and sometimes people don't know how to use the machines. The wash itself is mediocre and the undercarriage spray rarely gets all the snow off...The spinning sponges of dirt have left scratches on my car and the blow dry vents get a "P" for participation; I always bring a towel to dry. The vacuums are good and $1 lasts you enough time to do mats individually and the interior. The physical layout makes pulling out of the vacuum stalls sometimes tricky if the line is long and people are trying to exit. Also, the exit onto Ellsworth can sometimes take a minute depending on traffic. Verdict: If you are looking for an average, quick wash, this is the place. Vacuums are good value. However, if you are west of AA, I would go to their other location. It's usually less crowded and is better laid out. read more