I had a membership through zips, I went there several times and they were closed. I did see trucks with machines there and thought they were working on the car wash. after my fourth time to try to get a car wash, I called the corporate office, and they told me that the car wash is permanently closed. They did take my $25 out, and told me that they will not refund me, because I needed to give them a seven day cancellation notice. How would I know to cancel, If I didn't know that they were closed. Corporate told me actually, her name was Ursula stated that I can use my membership at any other location. Unfortunately, no one is close to me, and many more are closing. Beware. read more

It's a really great car wash when it works... Their tag reader for people with a monthly membership has been broken forever, then they are closed for 3 days getting it fixed. Then they open back up and it still doesn't work. The last 4 times I sat waiting in line with multiple cars behind me but no attendants. Once I went in, once I honked a bunch, once I waited over 10 minutes for anyone to come over. read more

The car wash is okay, nothing special. They rarely have towels outside where they are supposed to be placed. I typically have to walk inside the car wash area to ask for towels. DO NOT SIGN UP FOR THE MONTHY SUBSCRIPTION. I CONTINUE TO GET CHARGED EVEN THOUGH I CANCELLED IT. read more

Did not get my car clean at all. Even worse, there was still soap everywhere. Worst car wash ever. They got my money this time but never again. read more

Zips Car Wash - Hard to see in this pic, but wash left streaks of salt, grime, and dirt everywhere. - Car Wash Near Me - Ellisville, Missouri

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Great Wash and thankfully near the house A couple previous car washes have called the Ellisville location home, and Martian Car Wash looks to be the best of the bunch. They have a club and if you're in it there is an RFID chip in the sticker they put on your windshield... drive up to where you would otherwise pay and it senses you and you go through. The staff working there does a great job making sure that they scrub the back of your van, which is often the part that is left a bit grimy after most washes. This weekend we took all three cars, to get the salt off... we've had 6-7 snows this winter and it was so nice to have the entire car clean... especially the windshield... so clean for the first time in weeks. Martian's packages include the typical... "simple" wash, others adding bottom blaster, wax, tire shine, etc. They have vacuums and places to dry off, too. Great staff. Great prices. Great washes. clean car! read more

Thoroughly unimpressed since our favorite Martian Car Wash was sold to Zips about 6 months ago. They've increased their prices, they no longer give out air freshners, they got rid of their mat cleaners, and their dryers hardly dry your car. When we went to use their vaccums, the hose dettached and wouldn't reattach. There was already one dettached lying on the ground one bay down. The one that was attached hardly sucked. You can get a better job for the same price at a gas station car wash. I hope they get their act together read more

Avoid - 1.) Once they have your charge number they will attempt to make unauthorized charges on it. 2.) Faulty equipment that breaks down while you are inside the wash, resulting you to have to drive through the rest of the non-operational wash to get out. read more

The vacuum cleaners rarely work. Summertime the attendants pre-spray but not always. For $10 I would at least expect the bird doo you be of my windshield and the dust cleaned off the back bumper. read more

This was once a great car wash but since it was sold to a different company calls Zips it's not worth using They have broken equipment and deceptive signage to lure you in. read more

I was so happy to see the car wash open since I just had my car in snowy and salty Chicago all weekend and it was freaking cold outside! Paid for the $10 wash and it definitely cleaned all that salt and sludge right off! This is a great automatic car wash!! They have free vacuums which is always a plus! read more

I have been a member since before they took over Martian's car wash in Manchester, MO. I have had the same monthly plan - $20 a month for the wash and wax. In December 2021, they had a promotion that I could get a month for $10 and then they promised my future membership would remain the same with $20. In January 2022, my credit card was charged $30 for my membership. I went to the Ellisville location and explained the situation. She changed my membership to $20 but said I could not get a $10 refund even when the company overcharged me. I also noticed that I am not getting the Wash and Wax... but just the basic wash. I did not agree to this either. I contacted corporate and a customer service rep named Toyia Gibbs was not helpful. She said that the promotion was for new customers only and I could not get a refund. Why was I given the promotion when I was not a new customer....She of course couldn't explain this. I have filed with BBB for the resolution since their customer service sucks. This has been a bait and switch on memberships. There are a million other car washes in the area. Plus this car wash always leaves soap on my car afterwards and does not dry well at all. DO NOT GO TO THIS CAR WASH. They scam people into changing their memberships at a higher cost. read more

Martian Wash Club is a rip-off... it's expensive and you can only use it for one car (you have to do separate applications for each car in your household)... we had the $39 charge every month for several months and unless you get THAT car washed at least once a week, it's a waste of money... Now, if they let you do a household account to cover cars in your household (maybe up to a certain number like 3 or 4) then it could be a great deal (they already limit you to only one wash per day). You have to sign up in person AND if you want to cancel the service to stop the automated monthly charges to a credit card, you have to go IN PERSON to request cancellation and fill out paperwork. All in all, a very consumer UNfriendly business model... Oh, and did I mention that their automated equipment often causes your side mirrors to fold in (if your car has them) and may cause front-bumper license plates to bend and snap brackets (happened on multiple cars of ours). read more

Last threw times I went something is always broke. This was the last time. Didn't even clean my car ! Please avoid this place

If you are looking for a car wash place that just smears the dirt around.. go here. I don't be coming back. I'm so excited that I get to go home, rinse off the leftover soap and rewash my car. What a waste of 16 bucks. read more

Zips Car Wash - Car Wash Near Me - Ellisville, Missouri

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It's the worst car wash I've ever been to in my life, I have been trying to contact them to let them know and to send them pictures and have not received any response. Do not ever go here read more

Found this little gem when it first opened. Drove past it every day during construction and even the finale result was opened, it was a new experience. Wow, Free, yes free, amazingly awesome and powerful vacuums, few bug wash to prep the car. They offer a club bundle which is fairly decent price for the month. Ok lights, sponges, action and off we go. It's like being in the Willy Wonka movie. They scrub the front for you and off you go in neutral drive. Through the bubbles, spinners, rinse, hot wax flashing lights, and rotating bridges that dry your vehicle while the power blowers hit you from overhead and on the sides. When you exit this little ride of fun, turn right and notice there are more vaccine and best of all a matter wash machine. Silicone, carpet, etc clean and dry when it spits out the other end. There are vending machines for extras: car freshness, shams, tire wipes and drinks. You drive away feeling like you got the best deal your month ("life"would be a bit exaggerating). Don't forget they give you free car freshener when you enter the wash. It's often the "black ice" which I detest. Smells like a mans deodorant. I somehow got a different one this time... Pina colada or vanillarama not sure which, buts the best I've ever smelt and I again detest fresheners because of the overwhelming smells. Anyway, worth the time and money. I didn't like the $3 up grads if you choose for the tire shine. I didn't feel it was worth it last time. Worth gong back again and again. Happy to see a new place brighten up the neighborhood. read more

I signed up for a promo over 2 years ago that was to remain the same price as long as I stay active. This month I randomly got billed DOUBLE. I have been emailing back and forth with customer service because you can not call them...and keep getting told "sorry you didn't get notice, but that's the new rate". Very unprofessional to not honor the initial contract/promo not to mention just randomly doubling my monthly charge without any notice at all! read more

There is literally no customer service. I tried to cancel my monthly membership via the instructions posted on the website four months ago. There is no person to talk to, it is done via email. They continue to charge me every month. I cannot stress enough that you DO NOT SIGN UP for a membership here because the only way to cancel it is to go through your credit card company. I would give them zero stars if possible. Buyer beware. read more

What a disappointment after Zips took over! This place has gone from the best place to clean up a car (formerly Martian car wash) to now the last place I will take my car. They no longer have mat cleaners and all of the vacuums had either little or no suction. They have also raised prices since the buy out and are way over priced for what little they now offer. read more

Worst car wash in West County. The wash leaves lots of detergent on your car that is NOT adequately rinsed. If you use Zips car wash be prepared to go to a pressure wash afterwards to get the Zips residue off the car. Same gripes about uncaring employees and vacuums that don't work. They won't last when Tidal Wave opens. read more

Used to be a great car wash, but since it became Zips it sucks. The prices went up, they no longer give you an air freshener, and they don't have mat washers anymore. Won't be going there anymore. read more

This place is the old Martian car wash. Zips purchased it and raised the prices. They also managed to lower the quality of service and significantly increase the wait time. Really miss the $5 Martian wash. read more

Time to find a new car wash Since Zips took over the Martian car wash location, I've visited a few times. I wasn't super impressed, prices have increased, they no longer "pre spray" your car as you pull into the wash. This time, I paid extra for the bug 'pre treatment' to help get rid of the extra gunk on my car. The guy didn't even do the pre-treatment, and my car still isn't very clean. Won't be coming back to this location. Things have gone downhill since the sale to Zips. read more

Price went up since changing to Zips. They got rid of the pre wash that the brushes usually miss, no more air fresheners and no more mat wash. I would have gladly paid $7 for the old Martian Wash but not this. read more

Never taking my car here ever again! I gave it one last chance a couple weeks ago and the brushes left multiple scruff marks on my car again! On top of that, the machines didn't clean my car to satisfactory. There was still a lot of dirt left on the body of the car. Was not worth my money spent. Ended up going to the power wash place, on the other side of town, to get the rest of the dirt off my car. I want my $20 back... read more

Sophia checked me in and made sure my grill and rear bumper were clean. She was very polite and went out of her way to make sure I had a satisfying experience. I will frequent this car wash in the future. read more

I love this car wash they are always so friendly and have people standing outside in all weather's trying to help you one of the things I love the most is how clean the screens are and the inside of the wash I have never had a bad wash from here even when I brought my car up here after a long road trip read more

Ever since zips purchased this wash it has gone downhill. The vacuums lack suction and many of them do not work at all. The wash doesn't clean the back of the car and leaves lots of suds on top. It is nice that they have rags to wipe your car when done and clean the missed areas read more

If I could rate Zips Car Wash a zero, I would as my car has never been cleaned properly on any of my visits. I bought an initial membership for unlimited washes and was hoping the service would get better after a couple months, but it definitely did not. Unfortunately, their customer service is actually worse than the car washes. I have been trying to cancel my membership since Dec 2020 and have sent multiple emails along with completing the ticket request process on their website. Not once has anyone responded or acknowledged my emails. Now I am sitting in March 2021 with a membership that I continue to get charged for on a monthly basis, yet haven't received a wash since December 2020. Please avoid them at all costs. read more

I've been trying to cancel my membership for days and no one will email me back or answer the phone.

What's your definition of "clean"? Whatever it is, I doubt you'll find it at Zips. When I arrived home and started to dry my car after a $16 wash, I noticed that much of it was neither clean nor dry. Service is way down from Martian days with higher prices. Oh, the electronic card payment readers don't work, either. read more

Car wash left streaks and smears. Pulled out looking worse than when I pulled in. Spraying my car with a garden hose would have a better result. read more

The new owners are horrible and so is the service. Martian used to be a great car wash. They still advertise and sell the different levels of the Martian car washes, but the equipment isn't the same and you don't get the same features, even when you pay for them. The new owners even took out the signage that tells you which wash you're getting when you pull in. The driers don't work and when we asked about it, the kid working there said the manager and the owners made him take down the sign he put up at the entrance warning people about the broken machines before customers paid for the higher cost washes. read more

Bought the 75 card for the year. Went for a car wash. They said corporate doesn't take them anymore. Asked for my money back. They said to contact corporate. Sent multiple emails and calls and no return from corporate. They stole my money. Do not go here for a wash. read more

For 2 years I have enjoyed Aips car wash in Ellisville, MO. Since that location opened I have purchased an Exclusive Access card that gave me a discount on washes. Just last week I went in to get a wash and they informed me that the company was no longer honoring the card and I had to pay full price. I know that the card I presently have is not 1 year old so how do they decide suddenly to not honor the card any longer. I can understand that if the card had been used for the 1 year payment, but not all of a sudden say the card is no longer accepted. I will be looking into other car washes in the area for possible deals. read more

Saturday, nice sunny hot day, one attendant working at 10 am. Vacuums sucked, but not in a good way. The overhead brush didn't work, so the hood and top of my truck didn't get cleaned at all. The side brushes only barely touched the sides of my truck. So what I have for $5 bucks is a clean streak down the sides of my truck. read more

Strange layout. Unfriendly faces there to greet you. Overpriced and didn't even get my car fully clean. I'm not digging this new car wash chain after going 0/2. read more

Just got a $15 wash/wax today, however, it AIN"T what it used to be before new ownership. 1. No air freshener! 2. Paid for the $15 wash and wax treatment. I so absolutely NO hot wax coming out of the unit. It did a soap wash, then a quick rinse (clear water only). After that, the colored hot wax should come out (I've seen this for several years before new owner), but NOTHING!!!! It goes straight into a dry, NO F***ing Hot Wax!!! The place has gone to hell. PASS THEM BYE!!!!!!!!!!!!!!!!!!! Dear Management, Where the F**K is my Wax??? read more

No issue with them raising their prices from $5 to $7...but you would think the service and/or wash job would be at LEAST as good as it was when it was cheaper. Not so. Very disappointing. They need to fix some of the vacuums and hire some people that care about what they're doing. I'm definitely not going back. read more

Worst car wash I've ever had. My car still has streaks all over it and doesnt even look different from before. Soap was not rinsed off properly and the dirt that was on my car is still there. $12 wasted. read more