ZMac upgraded my hard drive on my 2015 MB pro. Friendly staff and great communication. They had it done within the day.

Mid 2011 Macbook Pro has been a great asset for the last decade. I'll need to invest in a new computer soon, but Zmac has helped extend the life of my decade old computer and saved me money through these financial difficult times. In addition, the customer service was excellent. The younger lady at the front desk was approachable, knowledgeable and proactive in reaching out to me. Thanks for adding some real value. read more

I've been going to Zouhair for nearly 10 years with computer needs. I've never met anyone more knowledgeable, helpful or generous with his time and fair in his dealings. When I read one of the one star reviews honestly it reminded me that her experience revealed far more about her than him because I've probably referred dozens of people to ZMac over the years and not once have I ever not received a call or text saying some version of "OMG he saved my life". And he has done that for me over and over and over again. Seriously. But go ahead. Wait in line and pay exorbitant prices at the Apple store or go see Z. read more

I love this place. Saved me like $500 versus what the "authorized Apple repairer" was going to charge. Friendly, fast, knowledgeable and VERY fairly priced. Thanks ZMAC! read more

An old computer had valuable pictures ZMAC downloaded them no problem. Great service, can't recommend enough. ‍‍

I needed a processor upgrade on a 2013 Mac Pro, and I was able to get it in and out with no problem. They were really nice and helpful on the phone, communicated the work/turnaround timeline well so I could manage my schedule around having my computer gone, and did a great job swapping the processor. Will definitely be coming back for all my future upgrade and/or repair needs. read more

I was very disappointed in my experience with Z Mac. I brought my computer in for service and was told that prior to repairing anything they would call and give me an estimate of the cost. However, I never received this call. Instead, someone contacted me days later and requested that I pay for services I never agreed to but were already done. In my opinion this was extremely unfair and unprofessional considering they assured me that they would give me a quote PRIOR to fixing my computer. Simply put, it is good business to provide the customer with a quote before just expecting them to pay hundreds of dollars. Especially when this is something they said they would do. I will make sure to tell all my friends not to visit this store unless they want to pay hundreds of dollars without their permission. read more

This Mac and iPhone repair crew is absolutely the best. After wasting hours with AT&T trying to get them to process a claim on my iPhone, I drove over to ZMac and BOOM, in 20 minutes new battery, cheaper than my deductible and a thousand times faster! This is my 3rd great experience at ZMac. Top notch LOCAL customer service experience. read more

This sorry excuse of an establishment should be shut down. I called asking about the status of my laptop that was dropped off months ago to repair water damage, and they didn't answer. They sent me a text message that said "we are close today" I texted them back that this was no way to respond to customers and that more information should be included such as when they would be open, any information at all and that they should do better. They then replied "I'll do better come get your laptop Monday. I'm not fixing it" like WHATTTT???? read more

Z Mac is great! Turnaround was extremely quick and the staff is super friendly, prices were very reasonable. This has been my experience with them over numerous Apple repairs. Highly recommend! read more

Fantastic repair shop, quality reliable service and very friendly owner. They've worked on my macbook pro and ipad. read more

I brought my MacBook here because I had seen all the positive reviews on here. I needed a new screen and they told me the prices and I agreed to let them fix it. First off they ordered the wrong color screen (my computer is rose gold and they ordered regular gold). They sent me a text message with a photo and asked me if I wanted them to replace it with the gold screen or wait until the correct color was in stock. I let them know that I would like them to use the correct color, and then everything went radio silent. I called back 2 weeks later to check on the status of the repair and they told me that they would text me an update. I never heard anything. A week and a half later I called back, they didn't answer. They sent a text asking if they could call me later, so I sent a text message saying that I was just calling to let them know that I would be by to pick up my computer that afternoon since it had been sitting there a month with no progress. They called me back and were very rude. I picked it up and took it around the corner to simplymac where they fixed it for about the same price in less than a week. I will definitely never be back to zmac. read more

zmac - Mobile Phone Repair Near Me - Nashville, Tennessee

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I've been to Zmac at least 5 times over the past few years and they never disappoint. The staff has always been very friendly and helpful. They replaced the broken screen on my iPhone Xs in 45 minutes and I couldn't believe how inexpensive that it was. Thank you Zmac for always being professional and dependable. I always refer them to my friends. read more

I arrived in Nashville last week just in time for my laptop to crash like the Hindenburg right when I really needed it! The horror! Wouldn't boot up at all. Zmac went beyond the call of duty to diagnose my computers issue without appointment, and set me up with a new working mac w extra gigs at a very reasonable price. Even rolled back the OS for me since I'm a particular cranky ol man about my design layout. Who does that? Had all my stuff ready to go next day with a 6 month warranty. In fact, I'm typing this review on my new laptop now. I know nothing about computers, all I know is I want them to work and I feel like I can trust Z when the wolf is at the door. read more

My son took my Mac to get fixed. I had the old flashing folder with the question mark going on. It took only one day to fix and he threw in a free Cd/DVD drive. I will definitely recommend and come back again for any more trouble with my Mac. Thank you. read more

I went to zmac to fix my phone screen. Great service, guy was very friendly and he got the job done in less than 30 minutes. At under $150, it was very worth it. read more

These guys are really knowledgeable about Mac products and they do not try to up charge you with something you don't need like other places.I took away one star because i was promised that my speaker replacement will be done in two hours and it ended up being the next day. Overall my experience here was great and im happy with the work they did read more

This is a follow up to the service I received on 8/30/18. Zmac offers data recovery if willing to pay for the expense. I chose to upgrade and buy a new laptop from Apple (Simply Mac) but my repaired laptop will serve as my backup and all including my phone, ipod and watch are backed up to the cloud. Tarek and staff made me aware that I cannot operate any longer without backups and redundancy. I know these things but until it happens to you it is not real. 48 hours of downtime, 20 hours of reloading apps and data, not to mention the hassle of reloading passwords. Thank you Zmac, I am back in business and even though it was painful to go through, you made it relatively painless! Much appreciated, I will be back but hopefully not right away!!! read more

I had a great experience with Zmac! Had an old iMac that needed a memory upgrade, which was more complicated than it sounds because the screen had to be removed (without breaking it) to do it. Zmac able to take care of me the same day and my computer is once again blazing fast. Friendly staff, fair pricing, and great service. I will absolutely be going back to Zmac again for all my Mac repairs and upgrades. read more

I went to zmac because I thought I broke my phone screen despite having a screen protector because my camera stopped working. When I got there, the friendly gentleman removed the screen protector with my permission to reveal an uncracked screen. The camera wasn't working so he asked me to restart the phone while he went to get his computer to verify my phone was still under warranty. He put in my serial number, told me when my warranty ended and the reset fixed the camera issue. I was in the shop less than 15 minutes and he charged me nothing for his assistance. Super appreciate the kind help and will be returning here anytime I have iPhone/Mac needs. read more

We brought in a MacBookAir laptop that just wasn't functioning. Zouhair diagnosed and fixed the machine on the spot. Talking us through step by step. New power supply and reformat of the hard drive. Situation could have easily been exploited. Great job! read more

Z Mac is the absolute best!!! Had a hardware problem with my MacBook Air and they diagnosed fixed it while I was in the store! So much better than Simply Mac. Simply Mac always has a ridiculous wait list and staff is consistently rude! Go to Z Mac for all your hardware/software needs!!!!p read more

I was in a situation with a 8-year-old iMac (no apple care, no time machine back-up and no iCloud service) that was freezing up, the keyboard stopped working and nothing I did got me into the computer. I thought all was lost and I would have to say good-bye to 8 years of family photos plus have a computer that was not longer usable. I called around to some repair shops in Nashville and discovered Zmac. I took the computer in and he was able to upgrade my system, add more ram, and recover my data and photos. It was a bit of a process, with the initial fix only half of my photos were on the computer but with a quick phone call and a few weeks timeframe he was able to get back into my old hard drive and retrieve all my additional photos. I am forever grateful to Zee for his abilities. He was able to save my most precious items (my photos) at a reasonable price plus I have a fast working iMac again. If you are in a similar situation I would contact Zmac! I will use him again in the future. read more

I have used these guys twice, once to fix a laptop my son spilled a beer into and once when my daughter got her phone soaked in water. Both times the apple people said the items were ruined and you will have to buy a new one and both times the guys at zmac repaired them well...I highly recommend these guys! read more

Mr. Z from ZMac provided excellent service on my Mac Mini. He was professional, courteous, and honest. His prices are fair and reasonable. Apple told me that it needed to be replaced, yet he was able to repair it. read more

The place to go for Mac repairs. The best we have found amongst many. They have successfully diagnosed and repaired laptops and computers that Apple and others would not touch. Highly recommended! read more

On a Friday afternoon, my macbook had problems with the hard drive and wouldn't turn on. Thankfully, I found ZMac on Yelp. I dropped it off at ZMac at 3 PM and it was fixed and ready to take home 5:30 PM. The price was fair, $70 to look at the computer + $40 or so to repair the hard drive cord. I was impressed with how quick the work was done and happy to have my mac back within the same day and working great! I've had work done at other shops in Nashville, and it usually takes 2-3 days at some so this was a great experience. read more

Such a wonderful store. They have fixed my computers, hard drive, trackpad, and I think a few more items. The prices always feel extremely fair and the work is completed within 24 hours. They are my first stop for all things gadget and computer related. I highly recommend Z Mac. Best Buy and the Apple Store have so few products these days. If it's a year old, those big stores stop carrying them. Z Mac has plenty of used items for great prices. read more

I live in Hendersonville and drive here for all my computer needs. The best and fastest service, they are honest and do whatever they can to save you money and make life easiest on the repair. I wouldn't let anyone else touch my mac. read more

These guys are fabulous! When Apple Store wanted to charge me a fortune for replacing a logic board on my older iMac I took it to Z Mac. Only $275? Awesome. read more

This place is awesome! Needed a new video cable for MacBook Pro. Dropped off at 2pm then picked up and ready to rock again at 5pm the same day!Nice and knowledgable people who run the place. No BS, all prices upfront before they work on it. If you have problems with your Apple products, bring them here! read more

You get what you pay for at this place. The location is a nightmare to get in and out of, they sell cheap and dirty old cases, expect several air bubbles and dust in your screen protector, and the cherry on top is a rude owner who can't get off the phone long enough to listen to their customer. Save yourself the drama and go to Simply Mac less than a mile up the road, you will be happy you did! read more

Do not take your business here. The owner Z Mac was very short tempered with me and rude. I bought a computer from this business 3 years ago and have had problems ever since. I have been back many times in the past 2 years and have had complications every time not long after I leave. I have put more money into the computer I bought from them than it's worth. I would not recommend it to anyone. read more

I dropped my phone before coming to Nashville on a trip. My iPhone 6S Plus screen was shattered. To replace it in DC, the prices started at $249. Zmac replaced it for almost a $100 cheaper ($155) and did it on the spot in 30 minutes. I strongly recommend them!!! read more

So happy I came across zmac. Lowest price in town for iPhone screen replacement, and I was in and out of there within 10 minutes. I was so pleased with them that two days later, I returned with my friend who was visiting from Atlanta so she could have her iPhone screen replaced there as well. Highly recommend! read more

THE place for Apple repair. I stupidly broke my video connector on the logic board of my iMac. Zmac was the only place willing to work on it. They told me it would take 10 days and cost approximately $200. I was willing to pay that and wait since it was my dumb mistake. They fixed the connector in half the time and for half the cost. Amazing customer service! I will definitely use them again and have already recommended them to a couple of friends. read more

Great service, and the price was right. Glass screen for my iPhone was just $10. We couldn't have been happier.

Zouhair is very good at repairing computers; however, when I went to pick mine up from him (which he told me he was unable to fix), he gave me a computer that wasn't mine. He denied it and lied to my face that it was. It appears mine was picked up for recycling when he was on vacation. Very poor result. read more

Z did a great job with my very old MacBook and got it up in running in 1 day! Most importantly: professional and kind!

Had a great experience at ZMac. I recently cracked the screen of my iPhone 7, and they were able to repair it in a couple hours at $30 less than most competitors. After the repair, I had a small issue with the front facing camera, but I brought it in and they fixed it in 20 minutes with no charge. Everything works perfectly. Definitely recommend!! read more