We trust the West Chester Pet Resort with our baby Hank Majestic!!!…read moreHe always has a wonderful time. We pay for extra love and cuddles 2x a day, but they spend a lot of time with the babies in their care regardless. Love to get the photo updates sent out every couple of days...it makes the separation easier.

I take my dog to West Chester to be boarded and for daycare. He loves it and comes home tired from…read moregroup play. The staff are super friendly and genuinely care for your dog. They offer training advice and have a trainer on staff. The daycare drop off and pick up is super convenient.

I used to board my dogs elsewhere in the area.... until my pug came home with fleas so bad that he…read morewas anemic. I was less than thrilled. I found Greg on yelp when I decided it would be more of a hassle for my boys to travel to NY with me for the weekend than it would be to just board them and call it a day. I drove up to check out the facilities two days before hand. Greg is INCREDIBLY friendly, we sat on the porch for about 10 minutes talking about the eagle I spotted in the large field out front of the building. I came inside and we discussed the pricing and what type of attention my boys would receive while in his care. OBVIOUSLY I was satisfied with his answers, because I made reservations to drop Zero and Ollie off the next day. I am a double amputee, when I pulled into the parking lot, Greg came out and offered to take the dogs and get the dog food out of the car, even though he told me I did not need to bring it since he offered Eukanuba food free of charge. Once inside, my boys sniffed around happily, letting themselves behind the counter to check out where they'd be spending the next few days. The front room/office was no by any means professionally decorated... it sported a stuffed goose and a buffalo on the wall, a few chairs and a counter with a phone. Upon pick up, my boys were happy, healthy and WELL FED most of all. lol My boxer (who I've been trying to fatten up so people stop thinking I starve him) had actually put on weight and my pug was quite fat and happy. :-) I've been back many MANY times. My boys hang out and watch baseball games on the couch with Greg (as he lives in the same building where the kennels are) and I've been almost reluctant to drop them off a time or two simply because I'm scared they will choose Greg over me. ((kidding of course)) BOTTOM LINE, Greg had a negative relationship with the people who owned the old building he was in because they refused to fix certain things in the home (even though the necessity of the repairs was completely their fault) and the ONE negative review looks to me like it is from someone who's got sour grapes because they're left holding the shit sandwich they tried to force feed an honest man. Their review is filled with lies and mud slinging and it is simply untrue.

Absolutely best boarding kennel around! I recommend to anyone and everyone! Clean facilities…read more Great prices. Happy dogs! We adore Greg and his business...thanks for great service each time!

While I did not have a bad impression of the facility it was without a trainer at this time, my…read morewhole reason for looking. I also did not realize how indoctrinated places like this are with requiring vaccination of your pet for attendance. And then continual repeat vaccination for certain things. With all that has been unearthed about the contents of the vaccines and the side effects you would think there would be some flexibility or exemption for the owner's beliefs. This facility is not the only one I looked at and this requirement was standard in the others as well. I chose an individual pet sitter instead.

We recently visited the kennel in May of 2024 and was impressed with the layout, and running space…read morefor dogs. We planned on a 4 hours dog assessment for future daycare and boarding but was turned away because they required annual dog flu shots. The initial flu shots are spaced at 2-4 weeks. We did not know if this requirement until the day of dog assessment day. Therefore, off to the vet to get additional shots before my dog can stay. Disappointed!

Julia was absolutely incredible with our hyper anxious dog. I can't recommend her and her partner…read moreenough! We did 3 sessions with them and it made a huge difference in our doodle.

Dawg Boss is extremely knowledgeable in what they do. They can train any type of dog and really…read morelove what they do. Your dog is safe with them and exceptionally cared for. They have helped me many times with my dogs and I know if I have a question I can always turn to them. Definitely recommend!!!

Wanted to use them for puppy boot camp. First had to pay $100 for an evaluation. When we went to…read morebring him home the receptionist said he barked so much in the crate they had to move him to another room. We were not given any comments on how the evaluation went and were out $100 for no information. The owner said that since we lived so close he would try to move us up to a closer entry. This was last fall. Later we got a call saying he could start in January 2026. Another issue is that we decided to board both of our dogs for a weekend in September. When we brought them home both drank 2 bowls full of water each. I guess they don't water on the weekends? Just not a good experience all the way around. We found another place that took our pup within a week for boot camp and it worked out perfectly.

In essence, over several months, we had the worst training experience one could have. No…read morecommunication and no results. If I could give a rating of zero stars, I would. Below is the letter we sent to K9 & Co. when they would not refund our fees for "boot camp". If you love your dog, do not take it to K9. April 24, 2021 Mark Finch and K9 & Co. Retreat, We started coming to K9 & Co. with the intention of giving our new 8-month-old dog, Gypsi, a head start in obedience training as our elder patients are moving in with us. We wanted to do as much as we could to help our dog acclimate to new people quickly and avoid danger to them (e.g., jumping up on them, etc). We brought her in for day school and were told she "wasn't ready for that" but would benefit daycare in the meantime to socialize her. We dropped her off for daycare/day school from December 2020 through April 2021, two/three days per week.  Never did she get into day school save ONE time on March 5th, 2021. No report was given to us regarding what she worked on (if anything) on this date. Additionally, we called and scheduled a home visit for February 3rd, 2021. We received a phone call on February 3rd (the day of the appointment) stating, you "forgot we were scheduled"; so we scheduled another date on March 15th, 2021, again received a call cancelling the appointment. We got NO follow-up regarding rescheduling the home visit, and it was never discussed again. After slowly integrating Gypsi's routine into your day care several times per week and after formal evaluation on December 6th, 2020, you recommended "a tailor boot camp to help Gypsi". On March 15th, 2021, we dropped her off for boot camp and were told "we don't have time to follow up with you on a 'daily basis' or keep you informed daily on her progress and to remember no news from us (K9 & Co.) is good news".  However, your website states, "You work with the owners every step of the way"... I can say that none of our expectations were met. The cost of the "Boot camp" is fairly expensive, and after 2 days shy of 4 weeks, Gypsi had learned nothing. I'm not even sure she received any training at all. I suspect she was let out of her crate several times per day and fed, but no active instruction occurred. In fact, she had new abrasions and scabs on her elbows indicating excessive crating, requiring medical care as well as a urinary tract infection diagnosed by our veterinarian. We called many times to be updated on Gypsi's progress only to hear, "We are not sure what Mark has done. You'd have to talk to him." Your website indicates, "We take pride in working with our pet owners every step of the way in their pet's training process." This is false. We have never heard from or seen Mark Finch, and the only communication we received was after WE called your establishment and asked how Gypsi was doing, only to be told that essentially you did not know and that "No news is good news". I emailed a couple times to get some report on how she was doing only to get NO info other than "she's fine and adjusting..." We called a few times only to get the same short answers with NO details on how things were going and what was being worked on with her. We emailed asking for a date for her to come home along with some stipulations we have, with NO response... AND NEITHER ONE OF US HAVE EVER HAD ANY CONVERSATION WITH MARK FINCH (the elusive dog trainer)... On April 14th, 2021, I contacted Chase Bank to stop payment for $2500 to K9 & Company Retreat for services not rendered.

this place is inhumane ! They don't take care of the pets they only take care of their pocketbook!…read moreNotice there is not a single photo of K-9's at the facility! Just a picture of his dog! Yes there are horses but these animals are not caged up! Kennel or not! This place should be closed down and investigated. The K-9 are outside 24-7 its a disgusting smell, one of our boys had a worm on his belly! my other 2 boys came home with sores on front legs! I took in a new 16lb bag of Purina One venison Turkey, came back with nothing. 7 cups aday for all 3 boys should have had half a bag left. It works out every time. Our boys eat 2 hard boiled eggs in the morning and 3 cups food in evening. owner told me the boys loved the eggs. But didnt eat the food much, I then asked where the food was and he said its gone! When we arrived the bots were terrified! Our youngest pup was trembling in the cage. we were stuck with leaving town no choice but to leave them there. Never again!

I took my dogs there for boarding one evening. The staff put them in a kennel with multiple piles…read moreof poop from a previous dog. I left 20 minutes and went back to get them. It's was gross.

I have used Marla's services for the past few years. She is wonderful with my cats and spoils them…read morewhen she comes. She stays and plays with them after feeding and litter chores are done. I would highly recommend her for your pets.

Marla is the BEST. She has been caring for our kitties for years now, and it is such a blessing…read moreknowing that when we go on vacation we can rest easy knowing that Marla is taking wonderful care of our babies. She sends texts everyday with pictures of the kitties and even feeds the strays that come by our back patio. Truely a caring person!