Oh the not-so-fun conversation of "so where do you go to get your teeth polished and chipped away…read moreat and examined under a bright light?" All while watching Netflix to a television attached to the ceiling. For past few years my answer to that question has been Hobbs. Now the quality of this team and Dr. Hobbs, top notch. That's not even something to consider. They are some of the friendlist individuals I have ever met, and I grew up in the deep South. What I have come to appreciate about this business (because it is that) is timeliness. If your appointment is for 2 pm, be there a few minutes early because at 2 pm you will be walking back to a room. Whatever the purpose of the visit, you will taken care of and on your way quicker than most haircuts or fast food drive-thru's. Aside from the typical care, I also began the use of Invisalign almost a year ago. They have walked me through this process and are helping me progress to a better smile. I will continue to come here for oral care for years to come.

What a lucky accident to have my crown come off on a day that my regular dentist was closed! They…read moreworked me right in without hesitation. The staff was not only friendly on the phone, but super friendly in person. Everyone was so polite! My first thought was, "it smells like a spa in here!" Then I noticed how fresh and open everything felt. I barely waited in the waiting room and after being pulled back it was only a few minutes before Dr. Hobbs came in. She was so cheerful and friendly. I was starting to sweat because I've had a few bad instances with dental visits when I was younger. She reassured me and before I knew it, she had me fixed up and ready to go! I highly recommend her practice!

My mother called me from this dental office today. She was given a quote and was told to request a…read moreline of credit from Care Credit so that she can have this dental work completed. She requested the line of credit, receive the line of credit and paid Aspen Dental the full amount for their services. She arrives for her appointment today and was told that they could not provide her with service because she has a balance of $485. She called me and shares this information and I asked to speak to the person in charge. The lady precedes to explain to me how my mother's charges for the services are $2,360, Care Credit had approved her for $2,400 and that my mother had paid the amount in full. At this point I'm confused, because the bill clearly has been satisfied, however, you will not provide her with the services that she has paid you for. The lady said that she would have to call me back. Before hanging up, I asked her if I could pay half today and half later so that my mother could go ahead and have the work done that she has ALREADY paid for in full. I was told no. I was told that she could not receive services until the past due, THAT SHE WAS NOT EVEN AWARE OF, was paid. A few minutes later, she had someone from the finance department call me. The person from Finance explained that my mother had work done in April that the insurance company did not pay, so the $485 was to cover that service. Now it's starting to make sense, however, what a terrible business practice. First off, if the insurance company had denied a claim, my mother should have been informed IMMEDIATELY. Why would you allow her to pay for a new service, show up for an appointment and then place her in a predicament to where she can only be serviced if she pays a pass bill that SHE DID NOT EVEN KNOW EXISTED? The person from Finance apologized and stated that they would not have refused my mother service and that they would have allowed her to set up a payment plan. Really?? This is news to me, because I just asked your coworker if my mother could receive the services THAT SHE PAID FOR IN FULL and if I could pay half on the $485 and pay the balance later and I was told NO. That was deceitful and in my humble opinion, VERY unethical. You placed the person, A SENIOR CITIZEN, that needed your services in a situation that, had she not had children, she would have been refused. My mother is on a fixed income and under no circumstances does she just walk around with a extra $485. You all should examine your business practices and do better because what you did today was again, UNETHICAL and DECEITFUL. You should have explain to her before she arrived that she had a balance, so that she could make arrangements to pay you. You also lied to my face and told me that I could not pay half today and half later. AND you lied to my face, AGAIN, when you told me that my mother could not receive services until the past due was paid in full. The bill is paid, however, I feel that it was my responsibility to share this information with the public. I would hate for some unsuspecting victim to arrive at your location and be in the same situation that my mother was in. What happens to the person who comes in and doesn't have family, doesn't have a savings account, doesn't have children or siblings that they can call or who just doesn't have?? Shame on you.

I did an x-ray last year and I got tooth pain in the back since then. It's been a year now. They…read moretold me it would go away I tried calling last year to let them know that I had that no call back. I came in April told them everything again they told me they will refer me . Dr O told me they will refer me since the x-ray came back with nothing. I called they told me no referral was on file and they couldn't prescribe me anything for my pain. Prior to that they never called me back for my invisiline I had to keep showing up to the office to get scheduled. Now I have a tooth ache and face swelling.

Dr.Echols and his crew have been our dental health providers for decades! They know all of my…read morefamily members.

From the owner: We Cater to Cowards…read more General Dentistry for cleaning & preventative care, cosmetic dentistry, crowns & bridges. Insurance Accepted and provider for Medicaid / Peachcare / Wellcare / Amerigroup / Avesis / Delta Dental / United Concordia. "We Cater To Cowards" New Patients Welcome.

Wonderful women great customer service and great personality as well as her stafffelt comfortable…read morein her office on the first visit

Ladies, you may want to go with your husbands, these hygienists really believe in checking every…read morecavity of their patients, every nook and cranny, the oral expertise is top notch.

Just left my dentist for cleaning g and did I ever get the CELEBRITY TREATMENT...had my hands…read morewaxed, warm pillow behind my neck and a blanket to keep me warm. I was wondering what the SPA in the name meant now I know (they are starting back these services since Covid). And the Staff are all very Friendly. This lady does it all....SHORES DENTAL CENTER & SPA (My hands feels so soft...gotta find this machine LOL)

I am currently a patient with Dr. Shores. She is absolutely amazing, caring, and concerned about…read moreher patients and their teeth. Her facilities are clean, fresh, and it smells good consistently. Her staff is very friendly and polite. I have never experienced a rude moment. As far as billing is concerned, they are fair and will work with you if you have to set up a payment plan. I love my experience whenever I go there to get my teeth cleaned. Notice how I said experience...they will spoil you with warm therapeutic treatments and relaxation!! If you are looking for a wonderful dentist, please give Dr. Tanya Shores a try!! She and her staff are totally AWESOME!!

I'm one of those people who doesn't enjoy the dentist. It hurts my jaw and is generally unpleasant,…read morebut I didn't mind my visit at West Augusta Dental. Lindsey did a great job checking in periodically to ask if I was okay during X-rays, and she was gentle, fast, and efficient with the cleaning. This makes all the difference for patients with TMJ pain as the longer your mouth is open, the longer the recovery over the next couple days. I would 100% recommend this practice for their consideration of patient comfort. It's conveniently located right behind the new Chick-fil-A on Wheeler!

Dr. Clepper and his staff are friendly and very professional. The work done on my teeth was…read moreexcellent, as was my care. I would recommend this practice and Dr. Clepper to all. Beautiful waiting area.

My last appointment with Somerville dentistry, I was diagnosed to need three or four upper facial…read morefillings in my front teeth! I decided to change dentist for several reasons, but I thought it was interesting that the new dentist could not find a need for any fillings ! I'm sure they didn't heal themselves so I don't really know what's going on!

Mystery Bills a month after services and payments. Initially given documents that no additional…read morepayments were needed.

Dr. Tom as well as all of his staff are wonderful people to work with. They all treat you like…read morefamily, remember things you talked about on your last visit - not about dentistry, but more personal things - that makes you feel like you are more than a patient. Dr. Tom is always professional and fair in his treatments. I would definitely recommend them to anyone in need of a dentist.

It's always a friendly and pleasant experience whenever I have a dental appointment. Dr. Tom and…read morehis staff are always so wonderful. Ashlyn does a great job taking care of me. I truly appreciate her. Thanks Dr. Tom and staff for the best care and experience every year!!

I absolutely love the staff!! There is such a great and close relationship between patient and…read morestaff. We are on one name basis. They really look out for your best interest and they make every appointment enjoyable while always taking amazing care of my teeth.

From the owner: Whether your dental needs are a complete exam and cleaning, a full-mouth restoration, or anything…read morein between, we promise to provide you with exceptional care as we enhance the natural beauty of your smile. Below are just some of the many procedures and services we regularly provide to our patients - with a gentle touch, and stunning results. Your smile is our first priority, and we'll give you something to smile about. Cleanings & Prevention, Cosmetic Dentistry, Periodontal Disease, Restorations, Dental Emergencies, Oral & Maxillofacial Surgery, Endodontics, Prosthodontics, Pediatric Dentistry, After Tooth Extractions

From the owner: We're backed by over 40 years of experience, and Dr. Julian Murphey has advanced training in…read moresurgery and anesthesiology. Recognized as an expert in implant dentistry. Diplomate of the International Congress of Oral Implantology.