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    Zoom Room

    3.0 (2 reviews)
    Closed 1:00 pm - 8:00 PM

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    Services - Zoom Room

    Private dog training

    Puppy socialization classes

    Zoom Room Photos

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    5 months ago

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    1 year ago

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    Upstate Canine Academy

    Upstate Canine Academy

    4.3
    (12 reviews)

    Beware of this daycare! We have been bringing our dog here fir the past 5 1/2 years no less than 3…read moredays/week on average. She was recently out for a month with a serious gastrointestinal infection as well as an infection on her foot which resulted in two of her toes being removed. After reaching out to have Amber return to daycare with a veterinary clearance, we received the following e-mail: Hi, We hope you guys had a wonderful weekend. We miss Amber as well and are happy to hear that her vet doesn't have any concerns. That being said, daycare can be extremely active, and messy as well during play (when pools are out, mud, etc), and we would never want Amber to get further hurt or sick in a vulnerable state. Due to her extreme and sudden onset of medical issues, we feel as a team that we can no longer provide the level of specific care Amber needs at this time. As much as we would love to continue seeing her, we feel that it would not be the best decision for her medically. I appreciate your understanding, I apologize for the inconvenience, and wish you all the best. WTF??? Is upper management now veterinarians too? Who are you to override a veterinary clearance? We thought that is why you have EVERYONE sign a waiver which releases you from liability. What we see here is ageism plain & simple - you do not want to attend to a senior dog who can walk, run & play because you have no staff and cannot be bothered oh, by the way, this is after we, as loyal clients did not sue you after our dog was severely attacked at daycare by a bully dog who had only just joined. Yes, we are loyal clients, we came back, we recommended you to others, you used our dog as a test dog for meets & greets with potential new clients! We have never been in arrears for payment, oh wait, we actually paid in advance! This is NOT how you treat clients! We will be taking our loyalty, money & sweet girl elsewhere, this is all on you, you should be ashamed as there is no reason why she cannot come back, but after the way you just treated us, never again at UCA.

    Re: Facebook offer for online course - Buyer Beware!: I had no idea that when I purchased the $27…read moretraining course to address my dog's reactive behavior - as advertised in the Tom Davis's FB video - that addressing reactive behavior wasn't included in my purchase but rather required my buying an additional $197 worth of classes in order to get to the real reason for my purchasing the $27 program in the first place....Regretably I didn't realize sooner that this was a "rabbit hole" disguised as a $27 investment to bait people like me into spending almost 7 times more to learn how to fix a dog's reactive behavior. I stopped before purchasing the additional $147 program for learning how to enjoy walking my dog... REALLY?!!!...walking the dog wasn't even part of the $27? ... figuring that after that they'd be something else to purchase following by something else to purchase, etc., etc... I requested a refund for which I received a HARD NO in response.

    PetSmart

    PetSmart

    2.3
    (27 reviews)

    This is the tale of a fortuitous mistake…read more.. I made an appointment at the Clifton Park Petco to have our two and a half year old long-haired Chihuahua get his first professional grooming since we had been there two or three times to have his nails cut. We had always trimmed his coat ourselves. So off to Petco we went. But I had mistakenly made an appointment at PetSmart in Clifton Park! So we went to PetSmart in Clifton Park and didn't know what to expect since we had never been there before and this was the first time our dog was having this done. When we came back a few hours later our dog was the best he has ever looked! An amazing job by a young woman named Amanda. She did exactly what we asked her to do. Looks like our days of trimming Chip's nails and cutting his hair are over.

    We have been shopping here since 1999 and yesterday was our last time and we will shop elsewhere…read morefrom here on in. Was buying a cat dish for a new member of our family and sign showed discount. Cashier rang it up and it came up full price. cashier accompanied me to display and agreed that dish was 1/2 price. cashier was unable to change price, so called manager who was rude and refused to to sell item for price from display, stating she hadn't had time to change the SKUs on the product. Obviously shopping at the Clifton Park Petsmart is not customer friendly. We never had an issue with this store until yesterday and this manager. Goodbye PetSmart!

    Zoom Room - pet_training - Updated August 2026

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