Extremely rude associate. Asked for help with locked cat tick meds, and was told to ask an…read moreassociate. I sad are you an associate? She said yes with some kind of unnecessary snark. Not needed. Don't bother going there if you need tick medication

I went here to buy diapers for the first time for my boyfriend's elderly dog. The little guy was…read morehaving a lot of "accidents," which were becoming more frequent, even after just going outside. I decided to consult with the woman working at the grooming check in, and she was extremely knowledgeable and helpful, and encouraged me to follow my intuition about the possibility of a UTI. End of story: fur-baby saw the vet that day and is being treated for a UTI. Thank you!! But we have the diapers for future use. :)

Easy to attend class based on my schedule. Love that! Also, trainers are super friendly and…read moreknowledgeable. We have been coming for over six months starting in obedience, but now agility too.

My husband and I scheduled an evaluation for our dog who has social anxiety (diagnosed). We were…read morehonest that last summer she nipped at 4 people's hands. They were informed our dog has been to our vet and is on medication. She is a Covid dog, so she missed out on socializing. We were approved to have an evaluation. We brought her in, and IMMEDIATELY were told (because of the 4 times she nipped last summer) that they would not evaluate her and we could be referred to a private dog trainer. Our dog has not nipped since that time and within the last 2 weeks she has been exposed to numerous people and has shown no signs of nipping. We told the lady that AND our dog went up to this "trainer" and sniffed her hand, wagged her tail and went on to explore the room; yet this woman still refused to evaluate our dog. I am very disappointed and disheartened that a place who advertises working with dogs on socializing and impulse behaviors refused to spend 5 minutes with our dog to see if she could be seen in their facility. I would NEVER recommend this place to anyone!!

I have been here twice in the past week (even though I live in Loudonville), but when I lived in…read moreClifton Park literally 5 minutes away I never went. I don't know why. They are like a well stocked hardware store + LL Bean outdoor clothing store + pet store, all combined into one. They sell screws and bolts BY THE POUND... how did I not know about this? This saves you a ton of money. However, for hardware sized smaller than 1/4-20 you are out of luck. They also sell dog food including some high-end, quality brands (that is what brought us here). They are always having sales on tools and stuff. They have a visiting vet for your animal that comes a couple of hours a week and offers discounted vet services. They sell live animals like chickens in the spring- say what? If you need lumber or windows this isn't the place for you. If you need the stuff you might have found one time at a well stocked "General Store" though, come here!

Dog wash area was decent. It's $10 for a wash and there was plenty of soap, brushes, combs, and…read morenail clippers. There's 2 bath basins + 2 grooming stations with blowers. It is freezing cold in there, but after you get to washing your dog, it's not so bad. The only down side is they have an employee bring you towels and for our 60lb dog, we got 2 thin towels.

Disorganized and cluttered place. I don't recommend the grooming services whatsoever after my…read moreexperience. ​The cramped and back room where they attempt to groom multiple dogs is far from a clean or stressfree environment. Paperwork was not given prior to appointment and important questions were not asked at all. I had a feeling in my gut to hang around for my pups first grooming experience here and I'm glad I did. Watched the camera feed to see my dog in the back room just hanging around for 15 mins before they attempted to put him on the table. He didn't react well to being in a new unfamiliar place with strangers who barely acknowledged him. Both groomers were busy with other dogs so I'm confused as to why they took my pup back if they didn't have the time or attention for him. I was happy to walk out of here before they even got to grooming my pup. I'll make sure to do more research to find a groomer that can handle anxious pups. The owner of this establishment is extremely rude and should rethink their approach to handling customers. I'm not sure how this business has lasted with such poor customer service. I'll never come back here and would tell anyone I know to not bother.​​

If your disabled do not I repeat do not bring your business here they do discriminate! Let me give…read moreyou my experience! I made my booking a month in advance I was having some health issues and had to change the appointment yes they were accommodation! Anyways I made it the day of the appointment despite glad my face turning purple from an ear infection from post opt surgery! They said they appreciated I didn't cancel the appointment because they don't like it when people cancel last minute I legit could of died but it's more important they make there money they knew I was disabled bc I was dropped off in a disability van bc I can't see well enough to drive anymore ! Anyhoo my dog got groomed I peaked in a few times he was very well behaved this isn't his first time at the rodeo ! Anyhoo ! They told me the price before I arrived was going to be 55 dollars I was going to add a five dollar tip now I am disabled meaning I am on disability do you think I said hey God make me disabled that would be awesome give me a ton of traumatic experiences and make my life pretty difficult no I did not do you think I said make my 20 fun but difficult 30s descents and 40s so far have been kinda hell anyhoo I am not sure I haven't died and been sentenced to hell yet anyways so then I get they are like your dog bigger then we thought it's gona cost more over the phone I stated he was a Morkie and 30 pounds they quoted me 55 dollars I am on a budget I work on call bartending and on call modeling but it's just that on call a few extra bucks when I can get it other than that I get a monthly income I need to budget their appointment was at the end of the month and they told me a certain price which I budgets when they cashed me out it was for 67 dollars way over what they quoted me and I only had like 4 dollars to tip now rich people were coming in tipping 15 dollars sorry I wasn't like hey God make me a rich asshole not that all rich people are asshole but you get the gist anyways so they said they wouldn't groom him again and bc I don't drive and j was just browsing around the store I don't know if it was an employee or the owner but he came and was stern and like can I help you and kinda accusatory way and staring me down like I was stealing which I have never stolen anything in my life hand to God so he made me nervous even though I wasn't doing anything wrong I was waiting for my dog oh they said my doh wasn't welcome back and I think it was based on me not tipping 15 dollars buyer beware !!

I saw Cowboy on there facebook page, I contacted them about cowboy and his foster mom was super…read morehelpful, she explained in detail about Cowboys fast.. I set up a visit and it went super, we met again and he was shy but I could see he was a good boy. His foster mom and dad were nice enough to bring cowboy to my place a 45 min ride. Cowboy walked and was home. Thank u again for cowboy

I came here a few months ago and the workers are very kind. They were very helpful with background…read moreinformation on the pets which made me have a good vibe about this place. I would definitely recommend coming here for any animal!!