Unbelievable. I sprained my back and was in a massive amount of pain, so I wanted immediate…read moremedical attention. I talked with customer service, who quoted me a few hundred dollars for a visit and an x-ray on the same day. The office is in a busy neighborhood, it was rush hour, and we were 9 minutes late. I called before the appointment was to commence and let them know - no worries, they said. When I checked in, the person at the desk said they needed to reschedule me to 3+ hours later. No policy around that that I saw before or since. Then she said my visit would be upwards of $500. Needless to say, I walked (or rather, limped) out and will never return. Don't trust them -- total scam!

The worst. Full…read morereview to come. Stay tuned I plan to write a full review. For now just avoid at all costs. Veteran nurse here. Trust me. Find a physician who cares

Over the past year, members of my family have been to three different urgent care locations. This…read moreone is my favorite. When I first saw the bill, I was like "That's expensive!" Then I checked the other urgent care locations and saw they were at least the same price. They do tend to prescribe medication more often here than other places, but when I've expressed concern with a specific Rx I had issues with, they were quick to find an alternative. The biggest reason I love this place is the time it takes. I'm usually out the door in less than 15 minutes (with an appointment). That includes greeting reception, getting vitals from an assistant, answering questions about why I'm there, talking to the doc, and leaving with my visit summary. I don't come here when I'm feeling well - I want to be back home, wrapped in a blanket, hopefully with some antibiotics or medication to make my plague less miserable. More than any other place I've been, this checks that box. If you're looking for a conversation about how your family is doing, make an appointment with your PCP. If you're sick and need something addressed quickly, visit One Urgent Care.

This place is a scam, was sent home without any care and was told I had a sprain. I went to…read moreanother doctor a month later because it wasn't healing and learned I have a full thickness torn radial collateral ligament. Let me be very clear, my finger was deformed and locked in an unnatural position. I should have known immediately and walked out after the receptionist had his mask below his nose and was the assistant for my x-rays. I did not feel safe as a woman. DON'T GO, but if you must, definitely don't go alone.

Kind, helpful, and non-judgmental staff and doctors. Great to have an option for healthcare that…read moreallows walk-ins, after regular business hours, without having to worry about major bills. Thanks for being a part of the community!

Great after-hours. I've been here a few times and it's always better and cheaper than Zoom. Fully…read morerecommended.

My kids come here a ton since I can walk in or get a same day appointment instead of waiting…read moreforever to go to the pediatrician which is also a long drive away. The 15 mi the visit is great! My 11 year old daughter loves chatting with Ward in particular. Quality care, good price, easy access.

Had to stop in here do due a sore throat and was seen by a wonderful doctor by the name of Marie…read more She was so kind, caring and I was in and out in about 10 minutes with the antibiotics I needed.

I had a virtual appointment through this Multicare facility. They were late to the call, the…read moreprovider did not identify themselves at all and got an attitude when I asked if they were the doctor (they were a nurse practitioner but went into a speech about the difference between nurses and nurse practitioners). Then the nurse practitioner prescribed the wrong strength of a medicine that I use many times and it's not a common strength that the pharmacy doesn't carry. They then call me back multiple days later and say "oh your insurance denied this medicine", and I said "yeah you guys prescribed the wrong strength - most people use a different one and the pharmacies all carry a different one. Customer service rep then tries to push me to use GoodRX instead of helping rectify the situation. Then the customer service rep who called me starts talking over me, develops a very big attitude, and then tells me "oh you're not mad at us you're mad at your pharmacist and your insurance company this is just misplaced." I was like "no i am trying to tell you something and you keep talking over me." I then ask for her name and a supervisor and she says Erika and then hangs up on me. Wow. Never in my life have I had such terrible customer service. I didn't even call them- they called me. What is you with this place?

Ok care service, typical of what you find in a place like this in city…read more They advise X-ray besides the entry door. Not true. Once you are in the room and they can charge your insurance for a visit, you'll find out that they they do not do X-rays and send you to an emergency room.

I had another smooth visit at ZoomCare. I had been having ear pain and trouble hearing for a week,…read moreand had assumed that I had an ear infection. I scheduled an appointment online and was there the next day. Coincidentally, I had the same care provider as last time, Curtis Fanta. After examining my ear he suggested that the discomfort may be from earwax buildup. I was a bit skeptical, but after flushing my ears, I could hear again and the pain was just about gone. I kept monitoring things for the next several days, and sure enough everything went back to normal. Just be sure that you arrive on time/a little early. I overheard a convo with a guy who had come about 10 minutes late, and he had to rebook. As far as I can tell, this isn't the type of place where they triage treating patients according to how severe their condition--it's moreso about seeing patients at their appointment times. I think this is a great option for minor/run-of-the-mill concerns.

I had to stop in for a small medical condition and I was in and out in 18 min! From checkin,…read moresample, meet with doctor and check out it was so awesome! Also they were able to refill this common antibiotic in house versus me going to a local pharmacy. So impressed the doctor was super incredible as well as the staff ! Highly recommended! (They also have a parking lot in the back before 45th!! )

If your problem is 'major' they do a good job and are efficient (bleeding, acute abdominal pain,…read moreetc). If your issue is less immediate, the wait can seem interminable. Much of the care is delivered by nurse practitioners which has its good and bad sides. On the plus side, they are communicative and friendly. On the other hand, I've been unimpressed with their diagnostic skills.

I had to leave without receiving any care. The app wouldn't…read morelet me get in line. They wouldn't let me know how long I had to wait. Every time I checked the app the option to get in line was NOT AVAILABLE. They will only see you if you get in line.

This company plays shady games. I used them last year and wasn't charged as its owned by my…read moreinsurance company but this year they decided to submit my claims with a different code for same shitty service. Then my insurance didn't cover anything for some reason. Both these company is owned by same company and they try to trick into getting more money. Also, they hung up on me more than 3 times when I tried to confront them about this issue. Their doctors are very shitty and don't have proper knowledge about normal flu either. Their website is also broken when it comes to finance stuff. They are being very convoluted to make more money. Classic insurance scam. Never using this again.

Somehow this place isn't in-network with our PPO insurance, and they sent us a small bill a while…read moreafter the visit. Their online payment system is broken and I tried it repeatedly and couldn't pay the bill online. So I called the phone number on the bill repeatedly but the office was always closed. Eventually it went to collections, which provided me with a different payment gateway to visit. Guess what - it also had a website error (this time "Missing/invalid email address" - there was no email address field). Tried it repeatedly over a week and a bit to give them time to fix the issue. Never got fixed, same error every time. So I called them repeatedly - their office was often closed too, and eventually someone answered and told me they can't help, but tried to transfer me and couldn't. So they gave me an 877 phone number to dial - called it, kept getting disconnected after 10 seconds. Called back the first number, got a second number to try (the operator still couldn't transfer me - what kind of show are these folks running?). Eventually the second number worked and I provided credit card details. The operator said she couldn't give me a confirmation of payment, so this saga may not be over yet. This place has cost me so much lost time from work over the past 2 months - I've spent way more time trying to pay this small bill than I ever did visiting the office in the first place.

I had a great experience at the Ballard clinic. The staff were friendly and professional, the…read moreclinic was very clean and organized, and the whole visit felt smooth, welcoming, and efficient. I loved how fast I was in and out with blood work and a plan!

The worst. Full…read morereview to come. Stay tuned I plan to write a full review. For now just avoid at all costs. Veteran nurse here. Trust me. Find a physician who cares

Dr. Karmali is the best doctor I've ever had, and I've had great doctors in the past. I visited her…read moretowards the end of last year as a new patient and she spent about 30 minutes getting to know me before checking everything that I asked her to. She made me feel comfortable and relaxed every step of the way, talking me through everything. Dr. Karmali is extremely kind, attentive, gentle, humble, and calming. She went to UW Med School, so extra points for that! Another cool thing is that Swedish uses MyChart, an online personal health record system where you can see your medical history, appointments, messages from your doctor, etc. Strangely, when I called to make an appointment, the receptionist said that Dr. Karmali did not have any openings until January 2015. However, when I went online to MyChart, I saw multiple openings between now and the end of the year. I ended up making an online appointment with Dr. Karmali for early December and cancelling my phone-made appointment with another doctor at Swedish. I am so excited to go see Dr. Karmali again soon!

Dr. Karmali is by far the best doctor I have ever had. I found her at Swedish Downtown on 4th Ave…read more(she's still there) when I first moved to Capitol Hill in 2008 and even when I moved down to Puyallup, out of state, and then back again (now live in Tukwila) I continue to keep her as my primary care physician. After my motorcycle accident in 2009 Dr. Karmali checked up on me and worked with my medical records from Harborview to continue with my pain management care. To this day she still works closely with me on this care and has been very good at keeping an eye out for my health and well being and continues to work with my pain management doctor at Harborview. Dr. Karmali set me up with MyChart (available to all Swedish patients) when I moved back to WA and through that I am able to discuss issues with her without having to make an appointment to go into the clinic (I'm already there enough as it is!) and she is quick to get back to me usually same day but definitely within 24 hours. She even responds on her days off and to me, that is complete dedication and proves just how much she cares about her patients. I have recommended her to a couple of friends and they love her as well. Dr. Karmali is very knowledgeable and caring. If she is unsure of something she will investigate the issue to ensure that you get the best possible care. She is just an amazing doctor and an even more amazing person.