This was a great business years ago, and had quality clothing, admittedly at a premium price…read more Now it just has the premium price for shoddy made overseas goods. And their lifetime guarantee on quality and workmanship is now worthless. I brought in a very expensive wallet that the stitching had given away. They refused to repair it. If you want to overspend and have a terrible experience, buying cheap clothing, go to Filson's. Otherwise shop elsewhere.

Folks at the store (Seattle, the original home an factory for what used to be a great company) are…read morenice and helpful.. but this is company that is circling the drain! Sizing of their clothing has always been super wonky, but with the move to making nearly every product now in China, the sizing is ALL OVER THE PLACE. Price was always high, due to (historically) domestically sourced and manufactured goods, now only one or two remaining items are manufactured in the states (of imported materials)..and yet the prices continue to go up, while the quality goes way down. Their customer service is HORRIFIC. If you have a problem you will be completely screwed!!! Weeks to respond to an e-mail. They have turned off the CC phone lines (you get a recording telling you so, and tough sh*t), the have disabled chat on the site. Local stores are NOT ALLOWED to help if you ordered on-line (they will lose their jobs if they try to help you). RUN, don't walk away. There is NOTHING good left of this once great company!! I am ashamed that I recently purchased an item from here, and also pissed that the sizing is so messed up that i cannot wear it (nor return it because CC simply ignores their customers). Next step is a charge-back on my credit card (sucks, but it is the only recourse with horribly run companies like this).

The service for me at the 17501 South Center Pkwy ST #200, is always great. I failed to get the…read morelovely woman's name that rang up my purchases. She is absolutely the greatest. Upon my next visit, I shall get her name and update this review. The selections can be hit or miss with me in particular, as i am looking for random items when the mood hits. Although, if you are looking to put together an outfit with something specific in mind, that matches your aesthetics, then you are in luck. Weddings, Proms, Summer wear for Party's. They have business/casual wear, for the office. Men's and Women's Suits, Church clothes along with accessories. I have found some real gems that fit my needs and wants in the moments. What I love the most, is that I can shop, browse at my leisure, without being hounded and made to feel uncomfortable. K & G does offer alterations, should you be in need of that service, of course, plan ahead, especially if you have an event coming up that you need that particular service. And you will find some great values on certain item. Especially those suits. Great Pricing and you will look good. The clothing is mid-level, but i still have things that I've bought that are still in use. Shoes, and Casual Shoes, be mindful as they're not made to last my experience. Overall, I do like the values in the item that I've used long term. There may not be a lot of associates, but you can find at customer service, someone will help you answer the question that you may have. They work hard in this location, so be kind and approach these lovely people with a smile and you'll be met with one as well. Thank you, K&G, you have come in Clutch in more ways than you'll know for me and mine.

I was trying on some suits and some lady working got mad and said "put it back don't play" like…read morecome on don't assume like that

Always a "go to" for forgotten items when traveling! It's a mini version of Nordstrom with high end…read moreskin and beauty products, shoes and clothing.

Very clean and neat location. The cashiers and workers were attentive and helpful. I was satisfied…read moreby how well organized things were :D

Well what a difference a second visit can make because this time, I was pleasantly helped with my…read morenew pair of jeans! In fact, I bought an a second pair. I decided to come back and give it another go because one, I really wanted to believe I would be taken care of and two, I needed some new jeans from all the weight I have been carrying. I went in with my daughter again, and I didn't recognize anyone from my first visit, I did get immediately greeted and the sales crew did any excellent job of making recommendations and helping me trying on different options. Appropriately, I wanted to update my review to reflect my complete satisfaction. I can't wait to go back and get some more stuff.

Tyler for the win !! We came in @11am on a Saturday. It was fairly busy, we checked in via QR code…read moreand then we waited. And waited. At this point the store is empty (11:45am) , just my brother and me, aimlessly looking around. It wasn't until Tyler checked in on us that we got some direction. He totally hooked it up and got us everything we need. Was super kind and knowledgeable. My brother is heading to a wedding at the end of the month and we now feel totally prepared, thank to Tyler Smith Ps: they have the cutest wittle baby suits

I stopped by to get a couple pairs of slacks on the way home from work. They had a sign on the door…read moresaying "OUR STAFF HAD TO STEP AWAY FOR A MOMENY" with a posted return time thirty minutes away. What required the entire store staff to leave for 30+ minutes? I'm not sitting in a parking lot for 30 minutes waiting for staff to show up in the middle of business hours.

I just wanted to give a shout out to Larry who assisted twice in the past 2 weeks. His assistance…read morewas invaluable in helping plan for my trip. Got the right fit and his patience was really appreciated. He's a true professional. I highly recommend the store at Tukwila (especially when Larry is there). Wide selection of both size and style.

I had to refresh my wardrobe and I was looking for a specific look. The tech company I work for has…read morea more laid back atmosphere, what you think when you see geeks punching away at keyboards all day long. Bunch of folks were giving me grief about my business casual attire and tailored suits, so I decided to drop some money on a fresh new look. I was going for the business urban look. In other words fresh and sharp where you can go from a whiteboard in the board room to a direct flight to Las Vegas and walk into Hakkasan.. "dress to impress". I had tried a whole bunch of stores prior to walking into here. It's kind of tucked away and not noticeable. Right next to the potato stand and across from Foot Locker. They had been in that mall at other locations for 6 years and I was surprised to hear that I missed this place and never even noticed. Better late than never I guess. I had assistance from "Azeal"? I think that was her name, she was a sales associate but was nice and had a good sense of style so I asked her and my wife to collaborate and they put together a nice ensemble from shoe to shirt. I got: 2 new blazers, jacket, 5 dress shirts, dress shoes, and pants for about 770$ (incl tax).. not bad compared to the 5-10K$ I drop at Men's Warehouse. I also met Jason, the manager and he was also very nice and even showed me some pending new arrivals. I'll definitely be back. If you are looking for great clothes that are a designer look but at a reasonable price then you should stop by Runway Collection.

I was visiting seattle so i decided to go to the mall for some shopping. Visting from LA looking…read morefor some fancy european styles and i found runway collection. Great prices great service. Seems like i gotta do my shopping in seattle. Will be back when im in town again. Thank you runway!!

Shopping in Tukwila, Washington…read more.. I had $20 Kohls Cash to use. Yippee! I appreciate being rewarded for being a loyal customer! I went directly to the right-hand side front corner of the store where the Seattle Seahawks gear was. I could see it from the entrance. The first shirt I looked at was $35... hmmm... Two Time Super Bowl winner... they might win more! Haha! I went to the clearance rack and found a $21 shirt... YES! All in all, I paid $1.10, including tax for this t-shirt! I'm so happy!!! Thanks for the service (even though she ate a candy and had to open the wrapper during the transaction, she apologized... maybe her sugar level was getting low?)!

So I hate to rag on Kohls but the after-Christmas sales were just okay - and it is SUPER FREAKY to…read moresee Valentines and St. Patrick's day merch out on the day after Christmas - in the case of the Valentine's Day stuff it's EN MASSE. Why were the sales just okay? Well, there wasn't much in the lower ranges where you could get half off and many of the sales were BOGO. I don't need BOGO. I need one item lol. So I ended up passing on everything I intended to investigate today. On the positive side, I was very surprised and pleased to find them open before 10 and all set for Christmas returns. And the staff was cheerful.

I was shopping at Sephora and saw that there's this new store right across Sephora. My husband was…read morejust around the corner and he's into sneakers so I told him to check out this store. They have some of the Jordans that my husband has been looking for! The staff is really nice. I love the layout of the place. According to my husband, the prices are pretty reasonable especially for some of the rare shoes that we have not seen anywhere! And mind you, we have been to a bunch of Nike and reseller stores in various countries! I saw some shoes that I would like to get for myself soon!

Welcomed in by Adriana and Eli, who have great customer service and were able to answer any…read morequestions we had! Great selection of streetwear available at good prices

I always find something on sale to meet my travel needs. This time a SPF lightweight long sleeved…read moreshirt 50% off. ExOfficio quality is still worth the money.

I love this product!!! Bugsaway, so cool, even the…read moreunderwear! Staff is always helpful. No they started to carry Marmot too

1 star for this Ross Store…read more I purchased a pair of pliers on May 12, 2026, and after a few uses, I returned it on May 28, because the latch broke--likely due to poor material quality. When I tried to return it, the staff member, Marcel, accused me of breaking it myself, despite my explanation that it was already defective. She even questioned why I hadn't returned it earlier, as if I would return a perfectly working item. This entire experience was unprofessional. Marcel's handling of the return process was poor, and I wish she had better training in customer service. Otherwise, she would probably be better suited in the back room organizing clothes, as she is simply not competent in serving customers. I'm sharing this with my 115 million Google readers to warn them. Because of this, I will not be returning to this store. Additionally, this woman took the defective plier and did not give me my refund. I was also not provided a new return transaction receipt showing the item was processed back into inventory. I was only given my original receipt, so I am unsure whether the return was properly completed in the system, even though the product was taken back. She just gave me the old receipt back and no money was given. Usually, after a refund the cashier would give a new receipt along with the old and the money for the refund. It's about $7.00, so I guess she can keep it, but I will not be returning. This was honestly one of the worst customer service experiences I have had at a Ross location. What made the situation worse was the attitude and lack of professionalism during the interaction. Instead of trying to resolve the issue calmly or assist a paying customer, I felt like I was being blamed and dismissed over a low-cost defective item. Customers should not feel uncomfortable or accused when returning a broken product that clearly failed after normal use. I understand store policies exist, but there is also a proper way to speak to customers. A simple explanation, professionalism, and basic courtesy would have made a big difference. The way this situation was handled reflects poorly on the store's management and customer service standards. The worst service I ever had from this Filipino (Asian) woman.

This is a really clean, really nice Ross. It has an ENORMOUS kids' section. I mean it's like half…read morethe store, it feels like. Clothes, toys, an entire wall of shoes, all the things for kids. The other half has the usual for the rest of us lol. Much nicer Ross than many if not every other I've visited in the region. Of course, marked down prices. Friendly staff.