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    Zurich Med Spa

    5.0 (1 review)
    Closed 10:00 am - 4:00 pm

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    Services - Zurich Med Spa

    Laser hair removal

    Laser bikini area hair removal

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    2 years ago

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    Ideal Image Rochester

    Ideal Image Rochester

    2.2(25 reviews)
    4.8 mi
    $$$

    Staff was always nice. However, I paid over $2,000.00 for under arm and bikini line. ZERO lasting…read moreeffects. When I emailed customer service, they called back and said I would just have to pay more for the additional treatments. Would NOT recommend wasting your money.

    I arrived on time for my scheduled appointment when the very rude secretary informed me that I…read morecalled a week before and canceled my appointment. I informed her that I did not call and cancel my appointment on the stated date or any date for that matter. I also informed her I drove an hour to get to this appointment, she proceeded to tell me I must have forgotten I canceled it and they could not see me. I could wait in the waiting room and they would squeeze me in when they could but no estimate on how long I would have to wait. She did not apologize once and stated "I have kids I have no patience for this kind of thing". I then asked to speak to a manager who was unavailable so I asked if she could call me when she had time, it's been 4 months now she still hasn't called me. I then called cooperate who assured me they did not have an incoming call from my number on said date. I asked someone from cooperate management to call me I was assured someone would call me, again it's been 4 months and still nothing. This was the Rochester location. I have been to this location several times before this with no issues but this was very disheartening. Very sloppy business practice, not customer focused. Would not recommend!!

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    Ideal Image Rochester
    Ideal Image Rochester
    Ideal Image Rochester

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    Vega Plastic Surgery

    Vega Plastic Surgery

    4.2(5 reviews)
    0.6 mi

    I do not expect perfection by any means. But I do expect the physician to do what s/he says is the…read moreplan. 1) I did not get the sized impant we disucssed (this was cancer reconstruction) nor 2)Did he do the fat-grafting that was also discussed and agreed. This was the primary reason for the sugery... to correct an inverted nipple and to round-out a 'squared' area of one breast for symmitry It was a big and disappointing surprise when I woke up. Dr. Vega by the way, said he thought I wanted to be smaller just ahead of the surgery(!?). I had to remind him we discussed him trying out 2 or 3 different sizes to get a C/D cup, which I was before the cancer, and for symmitry. It was clear he forgot, and did not order larger sizes. Whe we discussed that the fat transfer wouldn't have made a difference, he himself suggested I get a 2nd opion. I did.... going to the doctor he recommended. Mistake. At that visit this doctor referred to Dr. Vega by his first name (friends or what?) and said the work was 'just fine'. ("not") Dr. Vega's office then sends a letter saying that since I went to another practice I am no longer their patient. Please note... my records were not sent to the office I used for a 2nd opion, I went for a 2nd opinion at his suggestions, and I never said I was leaving his practice. What is interesting, is that the fat-transfer work I had done prior (but in Florida so no longer covered by my insurance) was great. And my new, local doctor was able to complete the 'tweaks' just fine. Last, there were no office visits of any sort made prior to the surgery, and so it is not a surprise Dr. Vega lost track. But he did not make it right, and his arrogance was awful though he did call to personally apologize after one particularly nasty visit. I expect my surgeon to have just enough arrogance and confidence to cut me open. But not to the point where s/he does not listen. This review will be shared elsewhere as well.

    Dr. Vega and his staff are wonderful. Dr. Vega is a very confident doctor without being arrogant…read more You know you are in great hands! My experience thus far has been marvelous. I love the staff, and what can I say, he's marvelous as well.

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    Vega Plastic Surgery
    Vega Plastic Surgery
    Vega Plastic Surgery

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    Zurich Med Spa - medicalspa - Updated June 2026

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