They did an excellent job with new carpet in our bedroom. Quality products, fast, and great price…read more Will definitely use them again.

I hired them again several years later to do flooring in another room; they did such a terrible job…read morethat the tiles cracked when walked on the floor because the installer just put blobs of concrete onto the tiles without smoothing it out at all. This technique also led to a 1/2" gap between the tile and the drywall in the shower. They didn't ask what kind of edging I wanted either before permanently installing cheap plastic. The owner showed up on the first day of the install but then I never saw him again. He left some young kid at my house who didn't speak any English at all. He originally installed it going the wrong direction, wasting materials I paid for, and then became visibly irritated with me when he had to redo the floor tile. When I pointed out that the tile was crooked, the supposedly non-English speaker said, "No, it's not" and then waited until I left the room to disappear forever. I tried to contact the owner, Robert, several times afterward asking for help and then he blocked my number. Eventually I gave up and hired a different contractor to demolish and redo the entire thing so the floor tiles dont crack when you walk on them and the wall tiles wouldn't fall off onto people showering when we the foundation shifts with the seasons. Hiring Anna Flooring a second time was a several thousand dollar mistake. I don't understand what happened to this company.

Had new hardwood flooring, countertops, painting, and lighting installed. From the beginning…read moreworking with Jeff was professional and detailed in reference to my concerns. He was very responsive and quick to address a few questions I had . Their painters, electricians, countertop, and flooring contractors did a great job and all were very professional. Caleb, the project manager did a great job on this project, he made sure all work was done properly and in a timely manner. He kept me up to date on the status of the project. The new flooring looks great. Thanks to Caleb for accomplishing everything in a timely manner.

GC Flooring Pros is a fantastic company!! Our house recently had water damage due to a leaking…read moredishwasher. Jeff Cappon came to our home to assess the damage and provide us with an initial estimate. After we accepted him as our contractor, he worked directly with the insurance adjuster and answered all questions and concerns the adjuster had. He consistently kept us in the loop when communicating to our insurance company. The letters GC in the name should stand for Great Company, Great Contractor, or Great Communicators, because Jeff and his staff kept us informed every step of the way. They communicated what to expect, timelines, and any unexpected issues needing to be mitigated. They were quick to respond to any questions we had regarding the project. They accommodated changes we wanted for our kitchen vent hood and were really helpful and patient with assisting us with flooring options. Renovating our home after water damage was very stressful and inconvenient. GC Flooring Pros made that transition much easier and less stressful because of their great communication, and the quality of their work. Jeff's team did a phenomenal job, and to be clear, we are 100% satisfied with the work they did for us. GC Flooring Pros is a wonderful company with a salt of the earth staff, and we would definitely recommend this company for all of your flooring and restoration needs. Germaine & Tiffany G.

In a pinch to get a job finished before leaving town to meet my grand baby, I reached out to FCI…read morewith little notice. They had an installer out same day and were demoing tile immediately. Came through for me and did an excellent job.

Floor Coverings International (Monica) responded to my request a few days after the initial request…read morewas put in. Fine. No issues with a slight delay. They assign a gentlemen named Billy to come meet with me. Great. Billy arrives approx 20 mins late. He is nice, seems professional, and before he leaves tells me he will text me his info and he will send me links to tile samples and quotes for the project. Six days later, zero follow up, no samples, no quotes. Highly recommend staying away from this unprofessional company.

Tiffani Camp, owner of Artistry Floors, installed our wood floors in February 2024. We hired a…read morecontractor to oversee the project , because we were going to be out of town for an extended period of time. Our contractor hired Artistry Floors , who they claim to know very well and have used many times. While we were gone, the project began. The wood flooring was delivered and dropped in the front yard and directly installed into the house (we have a ring doorbell). When we questioned what had happened, we were told the wood did not need to be acclimated because it came from an acclimated warehouse. Many months later, we discover this is NOT true. I called the vendor that sold the wood to Artistry and they told me that they have NEVER had an acclimated warehouse and they tell the installer to let it sit 2-4 weeks in the customers home before installing. Tiffani, and our contractor, will claim that our floors acclimated for 2 months. They consider installation date to finish date "acclimating". However, the floors were nailed down in place, therefore, not able to properly acclimate. Tiffani does not have any or WON'T provide moisture readings for the floor she installed. Not only are we having issues with warping, the finish job is terrible. Artistry floors did not clean the floor properly before finishing. We have so many places where debris is stuck to the floor. There are also places that were completely missed - such as under the stairs treads. They also left piles of debris along the baseboards in our media room. The wood shavings are so sharp they will cut your hand (picture included for reference). The stair treads (pictured below) have literally lifted off the stair bases. When we approached Tiffani Camp and our contractor, they were incredibly rude and dismissive of our concerns. They did attempt to come out to fix the issues, but did such a poor job, that we asked them to not proceed until we hired an inspector to come look. The inspection report uncovered more issues than we were aware of. The address of her business is not a location you can walk into - yet she makes it appear that way. It's a rented PO Box off Hardin Road in McKinney. I know this - because I used to have a PO Box at the same location many years ago. Here's her address - the "320" is the PO Box at Pack and Parcel. This just another example that Tiffany isn't trust worthy and you can't believe what she says. So if you use her - and then have an issue - and then try to reach her at her "office" - that's not happening. MY ADVICE - DO NOT HIRE - IF YOU HAVE USED THIS COMPANY, I SUGGEST YOU HAVE YOUR FLOORS INSPECTED. If I could give this review 0 stars I would. It's that bad. Update - on March 21st - I received a response from Tiffany. She did not take responsibility in her response and stated she was not able to fix my floors because I didn't give her the opportunity to. That is because she is not willing to fix the floors properly. She wants to screen and coat the floors. That is not the proper way to fix this issue. That's like putting makeup on a pig. We paid an industry approved inspector to evaluate the floors and write a report of how to move forward - which she agreed to and said she would fix the issues found in the report. She claimed in her google response we didn't pay her. Would anyone pay for these results? NO. I am absolutely willing to pay AFTER my floors are fixed - PROPERLY. I don't owe a contractor final payment until we are satisfied. She also mentioned in her response to me about her "warranty" she has offered. The warra is no use to us. She has to finish the job properly before any warranty would be considered. Tiffany deleted her google response and then on the same day - a new glowing Google review appeared on her profile. hmmmm... she had zero reviews and now she miraculously has a new review- on the same day. . Coincidence? I don't think so. There is nothing Tiffany can say to dispute the pictures of the work she performed. I'm still perplexed that she performed the work and then asks to be paid. I will try to add the picture of her partial review notification to me. Sadly, I didn't screenshot the review. Don't think she would remove her response. That is a perfect example of her lack of integrity. Responding to Tiffany - I am not harassing you on social media. I am giving an honest review and trying to help other people not end up in the same situation we have. Yelp and Google reviews are places where customers can leave honest reviews. If you don't want a bad review - do better. I have not posted any content on "social media" such as Facebook or Instagram. i hope people do their research - and my offer stands - please reach out to me - come look for yourself on the "workmanship" of this company and how they do business.

Tiffanie is an excellent wood flooring contractor. Our new home had tile flooring installed…read moreoriginally by probably the worst flooring company in the state, Granbury Carpet and Flooring. The tiles they installed were popping off of the slab less than two years after the home was built and we moved in. We hired Business Flooring Specialists out of Fort Worth to remove and replace our floors as Granbury Flooring would not do anything to remedy their $h**ty work, nor would they stand by their installation. Our new floors installed thru BFS, using Tiffanie are reclaimed 150 plus year old wood floors supplied by me. Tiffanie made sure that we let the wood acclimate inside our home for 7-10 days. She also checked the flooring with a moisture meter telling us that it needed to be 9% or less moisture, or she would not install it until it was. After 7 days, it read 8.7%, so install began on the following Monday, bringing the acclimation process to a full 10 days. We wanted a glue down installation as it allowed us to have a wider floor plank. After glue-ing the boards down, screen sanding was done, imperfections repaired, and then the sealing process was completed. Our floors are beautiful. Tiffanie has advised us as to how to take care of the floors along with what cleaning products to use. She is one of the best flooring consultants/contractors I've had the pleasure of working with. Believe me, I know. I've been in the architectural business since 1979. Great value for the work and effort put into the project.

This man installed my floors poorly and never finished the job. Never provided receipt and left…read morewith my hard earned money and refused to return calls.

He finished my flooring with the exception of some trim pieces. I paid him in full and haven't seen…read morehim since. He won't return my calls or text. It is a small portion left but I have paid for the material and labor for a portion that he hasn't been completed. It has been over 2 months since I paid him.

We had Floor Touch remodel a lot of our house. We had new flooring put in the entire house, new…read morebacksplash and countertops in the kitchen and a new tile shower in the master bathroom. All the installers were professional and trustworthy. Construction work was done in a timely manner at a great price, and they clean as they go. Definitely will use them again for any remodeling in the house

We used Floors Touch about 5 years ago for LVP installation. The floor panels look nice. That is…read morethe only positive I can provide. The installation job was sloppy at best. We have had issues with cracks, dents, separation, sub flooring, you name it. They came and made a few poor effort repairs but said we must have a water leak. Called a plumber-- no leak. We have also had our house inspected since then. No leaks. They just didn't want to own up to the shoddy install job and do what needed to be done to make it right. We are not having some painting done on our baseboards and the painter has commented that they were so poorly reinstalled after the flooring install. These people seem to care more about making a sale than doing a quality job. Their Google reviews are better than Yelp and that makes me think there's some in-store offer to leave a good review on Google. Don't use this place!