We worked with Jin to do the bottom cabinets, sink,.and counter top for our kitchen. The entire…read moreprocess from start to finish was seamless. Jin was great with communicating with us and he let us take our time with making decisions. Installation went great. The guys were fast and did an awesome job. For future projects we definately will want to work with Jin again.

Sales Rep Mars is excellent!! He is patient, knowledgeable, & fun to work with. And Golden…read morecabinet has many designs & materials to offer. Thank you for the fast & good customer service.

I have a Toto toilet, the valve is acting up so I go to the Toto store to ask for help. I did not…read moreknow they moved to this new location about two years ago, but I'm glad that I always "Yelp" it before I head down to any store, and for sure, they moved. It is now on Waiwai Loop right next to the rail station and Lagoon Chinese restaurant. They have a few parkings in front of the store. Once you enter the store, I was like "wow", the display are so nice. There are so many choices, everywhere you look, it is like a dream bathroom or kitchen display. The people who work there are also very helpful. I showed them the video of my toilet valve issue. They explained to me the steps that I need to do to change the valve. They even bring out a sample valve to show me how to do it, such information helps me a lot when I do my repair instead of reading through the manual. If you need bathroom stuffs, this is the place to go. They also have plumbing services, but it will cost me $100 to have someone change the valve for me. Since I did valve replacement before, I end up just do it myself. Go check this place out.

If you haven't visited the Bathroom store recently, you will want to see their new location! It is…read morefor sure, my go to store for anything Toto. Although Toto was how it started, their wide offering of quality products is what keeps me going back. Every purchase has been exactly what I was looking for. Modern glass shower doors, beautiful fixtures and Fantastic customer service. You ALWAYS feel the warm welcome and never feel pressured. Most items are in stock, if not, it arrives in a short time.

Very thankful to have met Coleen back in July 2020. She acknowledged how stressful renovations can…read morebe. She was masked and socially distancing, as were my husband and I, but she was welcoming and put us at ease. We found her to be professional though a person with aloha and compassion. She didn't rush us, but effectively managed our appointment time to ensure we could see all options for our full bathroom repair/renovation. And at their showroom there are no shortage of options. Though she made it manageable and focused on styles we liked, pointing out options across the various brands. We are happy to share our positive experiences with Ferguson, which was directly attributed to Coleen. A professional and kind person. While there are many challenges we all face during this pandemic, she was a bright spot in our day. We found her to be a problem solver, focused on helping us at every step of the way in person and over email.

At the recommendation of my contractor, he asked me to check out this place…read more First off, the showroom times are outrageously inconvenient for working people; only open M-F. I left a message to make an appt with a specific sales person, Kiki. Of course, no return call to schedule an appt (this issue seems to be a chronic thing in the comments) I so happen to have the day off on a random Wed so I stopped in and the receptionist was not helpful. After browsing for about 1hr, as I was leaving the store, I was approached by a friendly sales lady (not Kiki) but by then I was already turned-off from this place. I passed by Kiki in the store but she did not acknowledge anyone's presence except for her client; not a good impression as she was highly recommended to me. The items are nice but seem overpriced for Kohler stuff. I'd recommend they be a little nicer to walk-in customers. When it comes down to it, we're all searching for the cheapest prices for good quality kitchen and bath products

Located a few doors down from the main entrance of KAHALA Mall on the left hand side…read more This past Friday and Saturday plus next week too they have a knife sharpening event. Purchase an item of $5 and get one knife sharpened. Hubs said let's both go and have 2 knives done. I found a cute scrubbie for Doc and a new set of measuring spoons that boldly have large colorful measurement equivalents on each in the set. I looked at the trendy beverage cups and they were anywhere from $30 - $45 each. Ring up was fast as they had two cashiers on both sides of the counter. You can purchase plastic bags for 50 cents or cloth ones for 99 cents.

Excellent, friendly service. Came for my annual Fukubukuro bag that I look forward to every year…read more So many different price points. Bags were spread throughout the store. Workers were able to answer all of my questions regarding this years bags.

I never thought I'd be buying appliances from Best Buy, but in the past couple months, we've bought…read morea washer and now a dryer from them. I used to buy at Home Depot but recently, I went with a friend to buy appliances and the wait time was so long. We had to take a number and wait so long only to find limited inventory. When our washer went out, we needed a replacement and fast. Pacific Kitchen and Home -located in Best Buy, had a pretty good selection and so we bought a washer. The problem though was scheduling delivery. We had to wait over a month. Last week, we bought a dryer and the delivery wait time, although long, is not as long as before. We bought the Total Tech Support plan which was a bit pricey at $179, but it offers a longer period in which you can return an item. Normal return time is 2 weeks but with the Support plan, we had two months, which allowed us to return the washer we bought (too big) for a smaller one. The plan also has a price match which gave us additional money off since there was a Black Friday special sale on the washer we bought. I also liked that Best Buy had more low-tech options for washers and dryers. This time we bought a Maytag washer and dryer, smaller, without all the bells and whistles. And much cheaper that the electronic models.

I purchased a fridge from Pacific Kitchen a few years ago, and although we had some coordination…read moreissues with delivery at the time, I remember it being an okay experience. I came this time around for a washer/dryer combo. I had tried a couple other suppliers first, and everywhere is out of stock now I guess because of COVID. It took probably about 10 minutes to get a customer service rep's attention. Then they proceeded to try to sell us a bunch of stuff that we didn't need. By the time we had a chance to talk and made clear the models we wanted to check on, they said that they would check on it being in stock and get delivery scheduled. While waiting another 20 minutes, we decided to look up the current reviews online. Turns out it wasn't in stock, and we wasted over half an hour of our day for no reason. Based on the online reviews, it sounds like it's a good thing that we didn't work with this company.

This place is my go to for all kitchen and bath materials. Great service and easy to get a quote.read more

If you want a headache go with this company. Lunar kept giving different prices. They make the…read moreprices up. She is not competent to be handling anyone's orders as her English proficiency and understanding is lacking to be handling anyone's orders. Awful, awful experience. They scheduled my order for install and then never showed up. I cancelled my order.

Recently needed a replacement Toto bidet (washlet) as the one I purchased nearly 20 years ago died…read more I called T. Oki at 3;30 in the afternoon, spoke to Etsuko, explaining my situation. She asked for the details of what I previously had installed and for pictures which I immediately forwarded. Within minutes she texted what was available and a recommendation of a plumber to install. I was able to pay by credit card and made arrangements with Murakami Plumbing to pick it up and install the next day. I can't say enough how pleased I am at the service received from Etsuko and highly recommend not only her but the business itself. Quality merchandise and exceptional customer service.

Great products Great service, friendly service, I purchased a Whole House Water Purification…read moreSystem from Aquarev Water, it is a life changer.

Excellent professional service as well as recommendations for hard to find household hardware,…read morespecialty doors, etc.

Website says supporting Hawaii with commercial and Residential services since 1968. I called and…read moreworker was friendly, but said they don't sell or do any residential work. So...is he mistaken?? Or their website is misleading??

I have owned multiple homes over the past 40 years and INSOLID is the only company I will allow to…read moreremodel my bathrooms, kitchens and countertops. They are easily the best in Hawaii. Scott, Truston, and the crew are fantastic and very knowledgeable. They will take the time to work with you and listen to your ideas and goals to ensure the finished product exceeds expectations. Every question I had was thoroughly answered. Every time I have used INSOLID the finished product has been beautiful. I HIGHLY recommend INSOLID.

this used to be a good place with excellent the customer service ... service has gotten bad. I…read morereferred friends to Insolid....they never got a call back..by phone or email. There was a few good people, even including the owner. I like a guy named Konrad..was his name. Gotta straighten up your business....it used to be good. Excellent products.

Koolau Farmers is a locally owned/operated nursery and garden supply business that are home…read moregardening experts. It was started in 1938 by East Oahu farmers and a Kailua papaya cooperative as a farmer-founded business entity that shifted from farming to home gardening. Today, it supplies plants, floral arrangements, fertilizers, pesticides, garden tools, etc. for home gardeners. There are currently two locations for Koolau Farmers: Kaneohe and Honolulu (McCully). This review is for the Honolulu location. Items that the McCully location carry include: bromeliads, flowers, fruit, orchids, palms, fruit trees, peppers, tropical fruits, shrubs, soil, trees, veggies, hono hono orchids, dwarf fruit trees (Meyer lemon, Tahitian limes, Naval oranges, jabong, grafted mango, avocado). It also offers seed starting supplies, fertilizers for plants and flowers, worm composting bins; and info re growing and care of indoor potted plants, organic gardening, soil testing, and proper lighting. What brought us to Koolau Farmers is my lilikoi vine that I've had in my back yard for a number of years. With the help of bees, the vine had flourished and produced many delicious fruits for homemade lilikoi desserts, such as lilikoi chiffon pie, lilikoi curd, lilikoi bars, and more. But in recent years, the flowers would bloom, but because there are no bees to pollinate the lilikoi flowers, no fruits are produced. Questions to Koolau Farmers confirmed that there is a lack of nesting sites for carpenter bees (I think they're known as the black bumblebees that we no longer see) to pollinate the lilikoi flowers, resulting in a lack of fruit. According to Koolau Farmers, the flowers must be hand-pollinated instead. Staff provided instructions to my hubby on how to hand-pollinate the beautiful lilikoi flowers. A work in progress, and I'm sure more questions to follow. Then the next project will be our dwarf local orange tree. Where is the fruit? There's a single tiny orange on it, yes, only one! Hope Koolau Farmers can help us on this one! Another work in progress. Staff is very knowledgeable, helpful, and provides helpful guidance. An unlikely spot in urban Honolulu to have a nursery and garden supply store, but I'm glad that it's there! The interior space is not that big, but houses boxes of fertilizers and various home gardening equipment for home gardeners. There may be displays of seasonal items on how to grow certain plants, such as hono hono orchids. Open daily from 8a to 5p. Free parking in the private lot. On the outside private lot are scattered variety of healthy local plants, herbs, orchids, and fruit trees. We look forward in working with Koolau Farmers and knowing that they are there to help us with our home gardening needs!

Complaint! Parking Area, Use if Space. McCully Branch These…read moreare the things that I noticed that could be help improve service and accommodating vehicles: 1) Workers are not very attentive when I was waiting to check out at the Cashier. 2) lots of space inside of store for plants and non-plant items (e.g. Pots, trays, posts, Soil "to make room in parking area", etc. 3) make room for parking, move tractor out from front exit. Maybe move forklift next to wall close to where soil is now and the current parking stall. 4) Where the current location of the Plastic Pots and other items are, it can be used to house other supplies, or small potted plants. 5) Remove table that is in front in parking. 6) Remove plants along NORTH wall and Herbs along the WEST wall in the parking area. It is good to have a lot of options in plants and etc. As a suggestion, it is also good to have Customers come "into" the store than to have them hang out in the parking area. Pedestrian safety is also a concern. I had to watch for pedestrians as I was parking and backing up when leaving the store parking area. This is "Safety" issue for your store. Koolau didn't have anyone outside monitoring the parking lot. There was a lot of traffic and it was hard to maneuver a vehicle in such a congested and small space. Feel free to email me should you have any other questions. Signed, a Concerned Customer