Everyone was so happy and cheerful. The whole experience was top notch…read more The office help could not be more helpful, they made sure your every need was fullfilled. The food was varied and tastey. Always served well, and nicely prepared.

From the owner: Cypress Springs features an active senior living lifestyle, with a full complement of amenities and…read moreservices so you can enjoy your retirement and spend more time with new friends and family. Our independent lifestyle includes a live-in management team that is available 24/7. Each private apartment also includes emergency pull cords that link you to our management team 24 hours a day. Your monthly rent includes three chef-prepared meals daily, transportation, exciting events and activities, and weekly housekeeping, so you can enjoy your retirement. We invite you to come visit with us and learn more about our gracious lifestyle.

Run away! ... don't walk if you are considering this place! Always understaffed, no one knows what…read moreis going on, my Mom constantly falls & no one knows what is going on, they lose her clothes & belongings all the time, most of the time I have to bring them home to wash them, they don't help keep the residents clean, smells like poop all the time in the hallways, the cable never works in her room, their internet is out all the time and the management doesn't do anything about it except keep increasing your fees after you move in! This place is awful! Look elsewhere!

My mother has been an AL resident for 6 years. Currently the quantity of care staff for the number…read moreof residents is bare bones - a strong concern! The quality of care provided by the long-term staff members is five star! I would hate to see resignations due to burnout. Management must address this issue to prevent staff and resident turnover.

My grandmother moved in to the Summit (formerly the Sheridan) in July 2022. She lived there until…read moreher passing in March 2024 at age 94. It was her third ALF since her stroke in 2016, and it was by far the best. I live about five minutes away and so I was there often. I was able to see first-hand the attention and care she received from all of the staff. From the CNAs to the nurses to the maintenance and cleaning personnel, I always felt they had her best interests at heart. They have several integrated doctors and PT/OT (though you can keep your own) and because of that they were able to catch a few issues my grandmother was having long before they became critical. There are some things you can tell from a tour - the activities, the physical amenities, maybe even the food. But what you cannot tell, and what matters most, are the people who work there. I'll be forever thankful of the care my grandmother received; it was very much the kind of care I'd hope to receive myself in her place.

From the owner: Our supportive senior living community in the heart of Lakewood Ranch, Florida, is conveniently…read morelocated right by Lakewood Ranch Boulevard and Rangeland Parkway. At The Summit of Lakewood Ranch, you can enjoy time outdoors in our courtyard and walking paths, or stay inside to get creative in the art studio or catch a movie in the entertainment room. Our community welcomes residents from across the country and around the world. Designed to evoke a relaxed coastal vibe, The Summit of Lakewood Ranch is where family and friends come together.

​i came in with my wife early saturday morning and our son was with us. we met a young man named…read morejunior who was flat out nasty to us. he literally looked us up and down and looked at our son and told him that you dont allow people like us to live there!! i am a veteran of the united states military and i have never experienced such blatant disrespect from any facility we gave walked into! i asked for a manager and he told us that he was in charge and we are wasting our time. i have no interest in coming back in or speaking to anyone else as long as that rude young man is still in charge! i am going to leave reviews on google, yelp and with the bbb. rude and nasty!

This is the most amazing rehab facility I've ever seen! I live in Atlanta and I haven't seen…read moreanything like SBC up here. My wife's aunt has been there for 2 weeks and the level of care she has received has been excellent.

My Dad lives at DeSoto Palms. after touring several communities I felt the apartments were much…read morebigger than others. My Dad has made many friends at DeSoto. The staff is very friendly and really care about him. The Director is warm and always returns my phone calls. This was a great decision, wish we did it sooner!

My husband fell and fractured his hip. I needed a place for him to go to get stronger before coming…read morehome. I toured 10 facilities and chose DeSoto Palms mainly because of 4 reasons that were important to me. 1. They had a reasonable resbit rate that didn't include a huge community fee. 2. We got right in. 3. It was close to home. 4. The Physical Therapy is amazing. Bonus was the facility is clean, welcoming, cozy/not over sterile and the food is actually good. Based upon my experiences with a few other assisted living facilities where my mom lived, DeSoto Palms is great! For the temporary status we needed. I was pleased. Depending on your needs, the only draw back was the daily activities. My husband didn't participate much but that was ok for him.

I find that this community is truly a quality organization whose CEO has extensive experience in…read moreoperations. The managers are some of the best I have ever come across both from an experience level as well as personality and passion for the seniors. I wouldn't be worried about a reduction in staff at the top level as this is prudent business management during these fiscal times. My experience and the residents I know who have moved there in the last 6 months tell me they are extremely happy to live at Aviva. You have to be careful about all posts you read both positive and negative - always validate!

My mom lives in skilled nursing and she gets amazing care, everyone is so nice and the place is a…read moreclass act. Thank you

Working with Andrzej has been a blessing. Most of my spine is a mess, and Andrzej has been a huge…read morehelp already!

The care and compassion at Alternative Therapy is immeasurable. Everyone is so nice and go out of…read moretheir way to make you feel welcome.

My father has been at Hawthorne twice for short-term rehab and twice for outpatient physical…read moretherapy. There's a reason we've gone back: Their skilled nursing section for short-term rehab is on par with other local centers PLUS their physical therapists and equipment are top-notch. If you read a bunch of reviews, please consider that skilled nursing is a type of facility that will AUTOMATICALLY get bad reviews. No one wants to be there, right? It's not an Airbnb. There are clients with widely varying needs, some more urgent. Everyone seems to want everything as if they are the only patient, but staff can only handle one patient at a time...no matter what facility. Take a look. No facility gets many 5 stars with no 1 or 2 stars. Understand short-term rehab is in many regards what you make of it. If you stubbornly refuse to get out of bed, you're going to get bedsores. Yes, even at home. Particularly with the elderly who have fragile skin. There's something called "personal responsibility" that the client and their family need to employ. Short-term rehab is not a place to dump your loved one and ignore them. I didn't. My mom didn't. We were there daily and made sure things were good. Overall, they were. As such we were on a friendly and first name basis with Tim, Leo, Lindsey, Barbara and Jackie, etc. They were always responsive to our needs and answered our questions. Organized. Smart. Hard-working. Communicated perfectly. Your loved one is there because you cannot do at home what they can at a skilled-nursing short-term rehab. They have people who can lift your heavy loved one out of bed, get them showered and dressed, take their meds, and get them to their PT sessions. Plus, they have to deal with all kinds of personality issues of grumpy old people in pain who are thankless, miserable folk. 24/7. They're in pain and don't want to be there. Forgivable. For people with kindness and gratitude, Hawthorne was wonderful. At least they were to us. True, the food is average institutional food designed to meet many needs. Sometimes we brought him Chick-fil-A or McDonalds because he wanted it instead. That's okay. Not against any rules. It is not perfect, call buttons need to be faster, but realism says that if the call response was faster, there are people who abuse it, calling every 5 seconds. A few more staff would be nice, but realistically speaking, vetting staff for a thankless job is a complicated process. It was clean and had activities and a beautiful courtyard where we sat and enjoyed picnic lunches with my dad. My grandkids even came to have lunch there. All this to say, believe the other reviews or believe me. Or both. Short-term rehab is largely what you make of it.

5 Stars!!! Place was so clean and staff was so nice!! Nurse Rebekah was there most of the time and…read morealways took care of any requests. Anytime a had a request I told her before leaving and it was done before I got there the next day! Mom loved the food too! They had a girl walking around with root beer floats for everyone one day and another day they were handing out popcorn. Just an all around great please for my mom to stay for 3-4 weeks. Thank you Hawthorne team!!!