Recently a friend of mine fell and fractured a bone and had to stay at the pines for a number of…read moremonths during her recovery period. Initially it was difficult for her to adjust and I think the Pines could do more to make the rooms a little more appealing for people that don't have any family to set up the rooms for them. Beyond that however, I thought the quality of care was good, and my friend settled in and noted how nice people were to her. She really appreciated that they did her hair and nails, and treated her with respect. Many facilities nowadays can be understaffed and staff over worked but I found everyone to be friendly. I was particularly impressed with the physical and occupational therapy folks who did an excellent job. The facility was always clean.

BAD Choice, the nursing staff was ok though most were not accredited the administrative staff as…read morewell as the kitchen were uncaring, cold food, l am diabetic yet the kitchen kept sending white bread, cakes, donuts, to me. Sent my dirty laundry down to be washed; out of 12 items l received 4 items back. was told l had to call down to laundry to see if l could retrieve my lost items l was not allowed to go and look just call! And that's just the tip of the proverbial iceberg.

Well what seems like a good place and a great rate is just a scam to take your money. Was quoted a…read more"special price" and placed on a waiting list being promised the deal would be honored at any time the. They had staffing changes and everything went downhill and that was a flat out lie and they added an extra $900 on after all the medicaid paperwork was approved for the lower cost. Called all the way to the top and got a "sorry can't help you." Sad that our elderly population is being treated like this.

We moved from NY recently and moved my dad down from his assisted living facility there to Savannah…read moreGrand. Where do I start? The experience has been awesome! I cannot say enough about all the help Michele and the staff have given us from getting the correct paperwork filled out to leaving things in the fridge to welcome my dad. He moved in yesterday and the staff immediately formulated a plan for his best care. They have gone above and beyond in EVERY area.

SMH is where my dad went after a week long hospital stay. Wonderful caring staff. I highly recommendread more

The very best of care from the Therapists to nurses to CNA's…read more Have had a very bad experience with another place. This facility is top notch. Can't praise all aspects enough.

We were lucky enough to be able to contract with GRANNY NANNIES to care for my mom while she was…read moreon hospice. The care was wonderful from most of the caregivers but one caregiver in particular, Renata was absolutely one of the most capable and caring caregivers I've ever come across in 40 years of healthcare. She anticipated my mom's needs before my mom even needed to say something. She fixed her home, cooked meals, and kept the house exceptionally clean. She was phenomenal at communicating with us for any needs that my mom might have. Renata is a tremendous asset to your company. She never sat in the other room reading books, never was on her phone, and responded to my mom even by conversing. She added companionship, compassion , and comfort to the end of my mom's life and we are incredibly grateful.

I would avoid this agency. The owner or manager Andrew is cocky and very opinionated. If he…read moredoesn't agree with you even with something minor like politics he will insist on his view. When we tell him your expectations with regard to caregiving rather than saying he will try to accommodate my requests, he starts saying it cannot be done, almost borderline telling me my request is ridiculous and will not be met. I'm glad I found A Perfect Choice Homecare. A complete opposite of Granny Nannies.

I find that this community is truly a quality organization whose CEO has extensive experience in…read moreoperations. The managers are some of the best I have ever come across both from an experience level as well as personality and passion for the seniors. I wouldn't be worried about a reduction in staff at the top level as this is prudent business management during these fiscal times. My experience and the residents I know who have moved there in the last 6 months tell me they are extremely happy to live at Aviva. You have to be careful about all posts you read both positive and negative - always validate!

My mom lives in skilled nursing and she gets amazing care, everyone is so nice and the place is a…read moreclass act. Thank you

Beautiful place, was there to work overnight with a client at the Assisted Living. The staff was…read morevery friendly and helpful

The HR department Tyler is very unorganized. She calls people for interviews and then doesn't…read moreanswer you call when you reach out to her. Very unprofessional to call someone a week later. She needs to be replaced with a more organized HR representative. Be careful when dealing with her.

They don't care about their residents Most of the directors…read moresit at their desks and talk on the phone to family and friends all day CNAs don't do their jobs either they are on their phones all day One activities assistant had told family members she's a CNA and does whatever she wants Closes all the blinds in the room and puts on a movie so she can also talk on her phone Only one person in activities actually does activities with the residents.. and it's NOT THE ACTIVITY DIRECTOR Rooms smell like mold and some residents even smell like mold it's a sad situation

Our adult son was admitted to Birchwood after admission to doctors hospital experiencing leg pain…read moreand inability to walk. The entire staff has been extremely professional and compassionate. He has been making steady progress.

We are so very happy we moved our mother to Ashton Place. She was in a different assisted living…read morefacility that just wasn't a good fit. It was very large, many residents, and not really what our mom needs. She needs a little more help than they were able to provide. Paul and his team go out of their way to make sure our mom is comfortable and included. She is comfortable enough to socialize and participate in events, and that just wasn't the case before. We are so very grateful!

I couldn't ask for more. Paul, the owner, has been extremely helpful with my move to Ashton Place…read more This facility is kept very clean, the staff is very pleasant and accommodating, the food is very good, and I feel very relaxed and happy here. Thank you Paul for being so attentive and caring. I appreciate all you have done to make the transition here smooth and for all your staff to help me feel welcomed and at ease. I am forever grateful.