I needed to have a love seat and matching chair removed from the library upstairs in my home. The phone call and appointment process was seamless. The appointment window was established and the drivers called early to assess the job. Both employees were professional, personable, and a male & female which I appreciated! They quickly removed the items and offered to vacuum, clean-up or do anything else I needed. I declined but was so impressed by this offer. IT was awesome to have these items removed but like other reviews it took my breath away when I heard how much it cost! I would certainly use them again in a pinch, but I think I would do more research into a company that may be less expensive. read more

So, we just moved into our new home about 3 weeks ago and discovered that we actually paid for stuff to be moved here that we now needed to throw away! We also broke up some marble-looking white tiles that the previous owner had put down in the path from the garage to the house. They were cracked, broken and extremely slippery when wet, so we pried them up and had them in small moving boxes to be thrown away also. It was quite a pile, including all the stuff that the prior owner had left. I went online to 1-800-Got Junk in Olympia and arranged for a pickup. The notified me by email reminder about my appointment and called me to let me know that they were about an hour away. Three young men arrived: Christian, Jason and Zack! They were masked up, extremely pleasant, professional, and worked quickly to load all the items into their truck. It was an awesome experience! One moment there was a pile of junk to the side of the garage and just inside the door - and the next it magically disappeared! That's It!! Totally a Magical Experience!! Thanks so much Christian, Jason and Zack and 1-800-Got Junk!! Pauline S. read more

Easy way to get rid of things when I don't have the resources to do so myself! They called as they were running early and asked if I'd be ready. Considering it was a Friday night, I was grateful! The guys were personable and friendly and were in and out of there in less than 10 mins. Price was as quoted. read more

Outrageously expensive! I needed two mattress sets hauled away. The price quoted was almost $500. They only give a price estimate once they are on site. (Making it impossible to compare prices and harder to say no in the moment.) They claimed that the prices are based on the volume of the items, but that's clearly not true because they charge the same price for each piece of a mattress set, regardless of the size. I question the ethics of this company. It was easy to schedule online, and the two men who came were not unpleasant. But I will definitely never call this company again. There are better (and far less expensive) haulers in Seattle. read more

We had cleaned out our garage and had a large pile of trash that needed hauled away. Along with misc boxes, there was an old dishwasher, broken recliner, and broken king-size head and foot boards. So it was a fairly big pile on our patio. Setting up the appointment was super easy; I like that it was all online so I didn't have to worry about calling during office hours. The guys were scheduled for the evening, but called earlier in the day and asked if it was alright if they stopped by shortly because they were just a few blocks away on another job. The gentleman emphasized that there was no problem if it wasn't convenient. It worked with my schedule so I said yes. The two guys were extremely pleasant and professional. They gave me an estimate on what it would cost. The cost is the only reason I rated 1-800-GOT-JUNK 4 instead of 5 stars. It was right around $450 for everything. After the tip, it was close to $500. That's a good bit; but I really wanted it gone. Once I OKed the price, they went right to work. About ten minutes later they were done. They even swept the patio. You can't even tell that there was a bunch of junk sitting there. I would definitely use this company again, but I would wince while pulling out my wallet. read more

Matt G, Bryant, and Corn. Came out and finished a job we started a few weeks ago. They were professional, fast and clean. Was not disappointed. read more

They just charged my wife $183 to pick up a mattress and box spring! Absolutely insane. Will never use these guys again.

The Guys were great, on time, and very reasonable price. The only way I will get rid of stuff in the future! Russell M. read more

Hey, it was a little Pricey, but they made short work of the boat I needed to have hauled away. Great Job guys !!!

Hired these guys to come out to Renton to haul away a full truck load. The one guy was Nate, I can't remember who his partner was though. But anyway, these guys were awesome! They were fast, efficient and professional. Couldn't ask for anything more! read more

Great service- quick and reliable. Nothing is a hassle, they arrive on time and are gone quickly

I wish I can give 1 billion stars to this company, very professional, efficient, cool and handsome guys. The service is awesome, and reasonable price, will be calling them again and again when I need them. Thank you 1800 Got Junk. read more

I recently booked 1800GotJunk? to pick up basically a full garage worth of stuff in Kent. The truck called in ahead of time and came in (with my ok) even before the time window I was promised. I was quoted for a full truck and maybe 1/3 more, which ended up not being necessary. Those guys stacked my junk with such skill that basically everything fit! The price of over $600 is high, but it's understandable given the service. The guys that came to my house assured me that all the furniture, books, toys in good shape get taken to goodwill, so there's the whole process of sorting out what is reusable or not. Plus the whole structure of maintaining the trucks and paying the labor, in the end the price doesn't seem so unfair after all... Don't forget to tip these guys, they're sweating their S's off in this heat! read more

This was the only place around that could come out same-day. They were quick and professional and cost seemed in line with other quotes I got for places who would take a few days to arrive. The guys who helped us were very nice. Would use this company again. read more

If I could give zero stars, I would. When these guys arrived they quoted us $700 (already $200 more than the online quote). Then they took 1/3 of the stuff, said they'd have to come back tomorrow for the rest, which would be an additional $700. To top it off the 2/3 they left they spread all over our backyard. DO NOT USE THIS COMPANY. EVER. read more

i paid 128 bucks to get a 2 piece sectional couch removed.. seattle rubbish wanted 155 so i went with these guys since i was quoted 138 over the phone.. the guys came out the next day and wanted 217.. they also said i couldn't use a 10% coupon i had.. i made them eat it all at the call price + 10% off + 4% tax.. what's the point of having a quote if you aren't going to stick by it.. read more

I believe this was the location where they came from, as it's closest to me. Matt & Alfred are good people, the job wasn't anywhere close to difficult but it was the convince and time saved for me. Thank you guys! read more

I scheduled a pick up for a time I knew I would be home, and I got a call from the truck an hour and a half early stating they were around to do the pickup, and that if not they'd come back at the scheduled time, which the driver stated was a full hour before the time I had scheduled. So I tried calling the driver back to correct his mistake, and got no reply. I tried calling the main office, and the number was out of service for several hours. I finally get the main office, and they say the schedule was a full hour ahead like the driver quoted. I have a confirmation email which shows the correct time. How the hell do you screw up the schedule time by a full hour? The main office guy says he'll have the truck team contact me in 5-10 minutes. Twenty minutes later and no call yet. I had a wonderful experience last time I called these guys, but it seems like they're very hit or miss; Customer service is a joke if anything goes wrong. read more

The guys who showed up were nice and efficient enough, but lacked the enthusiasm I was hoping to see, and I now understand why.. Their poor employees get paid next to minimum wage while their company charges almost $700.00 for a full truck (which is not even that big).. Their prices are ridiculous and come to find out, everything goes to the dump, even recyclables and donations which is NOT AT ALL what their website says.. I was told it saved the company money and that they were directly encouraged by their manager to do this. They said that the only things that didn't go to the dump were the metal, which the shop manager keeps so that he can sell it to the metal recycling place. This place is a fraud and a rip-off. Shop elsewhere. p.s. - It's not even a local business, the franchise owner lives in Canada! read more

The crew showed up right on time, even though Seattle was battling a rare snow event. The truck was quickly loaded up and was on it's way. The process was easy and affordable, so I would certainly use them again. read more

I do not recommend these guys. The driver was rude, after missing the appointment he said he does not want to come by anyway. Stay away. Cheaper and more polite options are abundant. read more

Demo'ed a small kitchen, had a few items like outdoor chairs, a door, office chair, broken outdoor umbrella.... I thought from the website that my debris did not qualify for the excessively priced concrete/debris prices that charge a premium for a 1' tall stack of dense shite... but alas Thus I expected the price to be under $500, as I could've gotten the county to drop off and pick up a dumpster for about $400 by my estimations. They originally showed up (kudos to them for calling before the time block to say they were running late and calling again 20 mins before they were to show up) and quoted $700 for the job after letting me know that the plywood in the cabinets qualified for the price of CRAZY (1" by 10" by 5" concrete debris price) Downside is they had brush and a toilet in the truck already so it made it hard to tell if it was I or them that were accurate about the amount of stuff to haul. I had "haggled" them down to $640 before agreeing to a deal, and the final bill was$639. I thought the price was ridiculous but it took two in-shape men 40 minutes to carry our stuff from our yard to the truck so its hard to know if the price was excessive or not. Just so glad it is gone- not a basement so it wasn't swept clean, but no bits were left behind, and I would recommend this in a heartbeat to people who...weren't hurting for money. I would give a 5 star rating in a heartbeat if it weren' for the unexpected crying of my pocketbook. If only their website had been a bit more forthcoming, forewarned is forearmed! read more

I hate giving bad review but once I made my booking online I got a call within minutes asking if they could come a little early to just get the job done m. I thought that was great. They said they would be here in 15 to 20 min. Well an hour and half later they arrived. Which was in my normal set time frame, but why say they were coming early if they didn't? Plus it was way more expensive than I thought it would be. I probably won't ever use them again. read more

Had an awesome experience with 1-800-got-junk! I booked pickup online. Called to confirm a price estimate, and was able to utilize a discount code. They called before arrival (they were ahead of schedule and asked if I would be there) and were very friendly & professional when they arrived. They confirmed pricing before removing my mattress and it was super easy to pay with a credit card via Square. All in all - would use them again and recommend. read more

My neighbor hired 1 800 I Got Junk and they wiped out my rockery, lantern and plantings. Drove right over it. To his credit the manager did call back promiseing to make it right ... I'll keep you posted EDIT OCT. 24th After working with 1 800 got junk, we are pleased they understood and stood behind us, the neighbors, in FINALLY getting the insureance company to pay the claim.. Now , THREE AND A HALF MONTHS later, we can get our yard back the way it was. I will say without YELP, I don't think we would have had a prayer. We were NOT looking to get rich, In fact the settlement will not cover the full cost of the posts and house numbers ect. and workers. read more

I was afraid that, since this is pretty much the only way to get rid of an old mattress without throwing it off a bridge, they would charge a lot for the service. Not so - they're pretty affordable and Yelp deal made it even more so. Quoted price for mattress removal was final price, no catch, no surprises. Got a call the day before to confirm my window and another from the driver 45 minutes prior to pickup. No need to move anything onto position on your own - just leave a clear path and they'll take care of the rest. Treat yourself. read more

Their online website has a decent interface and the process for making a reservation goes well. I booked an appointment for the next day, and was able to get a reasonably timed 2-hour window. The confirmation email they send says they will contact you 15-30 minutes before the window, to let you know when they will be arriving. 45 minutes into the window, I call the 800 number since I haven't heard anything yet. They can't reach the truck but assure me they've left messages and that all will be well. I get a call about 15 minutes later saying they won't be arriving for another 45 mins, putting them right at the end of the appointment window. They actually arrived closer to 60 mins later. Once they had parked, I showed them what I had to be moved, and they re-position their truck below my balcony and start dropping stuff down 5 stories, completely destroying anything that had recycling value and releasing all the refrigerant in the A/C unit I had left for them to remove. Not a very green approach at all. But it was fast, and it entertained the kids in the neighboring apartments, who all came out to watch from their balconies. They only missed the truck once, with a piece of lightweight plastic that caught the wind. Still, the sight of them dropping a 60 pound A/C unit over the side was worrisome, given how close they were to other cars in the lot. The final bill was higher than expected, but not out of reasonable range. read more

On 7/7/19 Chris Hill and Hunter were super polite, professional and friendly. For some reason I never received a call for a quote before my appointment so when they showed up I definitely had sticker shock and had to turn them away. They worked with me to get to a price I could afford without being pushy at all. I am very happy with the service and I love that 1-800-GOT-JUNK does everything possible to keep items out of land fills. I have no way to transport the bed they picked up and it was reassuring to have them tell me it will most likely be donated and not trashed. read more

This company is great! We have used them multiple times in the past year. They are always on time and very efficient. I feel like they charge a reasonable amount to get rid of our junk. One time they came, and took out our playground equipment which was not a small task. This last week they guys came over and took out a bunch of stuff for us and were in and out. We will definitely be using them again and again. read more

Great service. Great crew! Came and picked up my couch with out any hassles at all. HIGHLY recommend to all my friends and family when they need to get rid of furniture! Thank you guys! read more

The service is very easy to schedule with, and are very professional in their pickup. The whole process was very seamless and exactly what I was looking for. They arrived right on time and hauled away everything. They were very thorough explaining how the material will be disposed of. I would definitely recommend this service if you are looking to get rid of a lot of material in a very quick amount of time. Save me alot of time and headache. read more

Update: when my job was finally taken care of, the workers were friendly, fast, and clean. Marc and Damond were great, true professionals and I was so glad to see my junk go. I had been very unhappy after repeated miscommunication about appointments and price, but they reached out to me and tried to make it up to me. I would have rather had it go smoothly the first time, but I'm giving them four stars because ultimately I was happy with how customer service took care of the situation and Marc and Damond did a great job. read more

Jackson and Antonio just came by to pick up an old lamp post (with concrete on one end) left by the previous owners of our new house. They were courteous and professional, giving a price quote and confirming with me before starting to haul anything away. It was a job we did not want to tackle ourselves, so it was very convenient to have them take care of it for us. Their prices were a little higher than I had imagined, but still worth it and now we know for future junk removal. I would highly recommend this company and especially Jackson (he's been on Hoarders 7 times!) and Antonio for their professional service. read more

These guys are awesome. I didn't know they existed and I found them by chance. I just bought new couches and they were doing same day delivery. I needed a sectional, a sofa and a love seat removed immediately. I happened to find Got Junk and schedule a same day appointment on the web. They were at my house within 20 minutes. They gave us an estimate and it was super reasonable. BAM all furniture was gone. I can't believe how effortless this was and I didn't have to make multiple runs to the dump. I'm stoked and will definitely use this company again. read more

Definitely pricey, but overall a very good experience. I made an appointment online and was able to secure a good time for the next day. Someone called a few hours after I booked the appointment to confirm and ask if I had questions. She gave me a high-level explanation of the pricing model - basically you pay for how much of the truck is filled up. The movers called at 1:45 and said they would arrive at 2:15. They arrived @ 2:40. Not a big deal as I was working from home, but I can see where that would be an issue for some customers. I showed them the various items I wanted hauled away and they quoted me a price from a laminated sheet - which was high, but what I had expected. The movers were very courteous and conscientious, and took exceptional care to make sure to keep everything clean. They triple-checked with me that they had taken everything I requested, and after I paid, they offered to help if I had anything that needed to be moved around. For what I needed, this was a good deal. It would have taken me many, many hours, plus the rental of a truck/van to remove these items from my house. Plus, I like that they will donate/recycle as much as possible. If I had a lot of time, I may have gone with a more cost-effective option, but in the end I don't think I would have saved enough to be worthwhile. This was very hassle-free! read more

These guys were awesome. So friendly and funny, yet still professional. They had to charge me the minimum, which was more than I was hoping to move just a mattress and bed frame, but they were good about making sure I had every opportunity to get my money's worth. They asked several times if there was anything else I needed to get rid of. I would definitely use them again and would highly suggest that the two guys who came out get a big raise for being so awesome. read more

Jackson and Jerrick were great! These two came and looked at our load of "junk." We had 4 huge 12 foot rolls of carpeting. Carpeting is tricky because you can't donate it. We negotiated a price and away it went. They were nice and funny. They even swept up after themselves. The whole thing took about 5 minutes. Awesome! read more

Matthew and Alex were fantastic! They were on time, thorough and fast. I would highly recommend them!

Two great guys showed up (early)! but called in advance. Lovely young men, filled up the truck and were gone. Great service.

Same day pickup-disassembled everything and left our place tidy. Very nice movers also. Thank you!! I will use this excellent service again!