Came here yesterday to get the latch on my silver chain fixed. I've had to get this same thing…read morerepaired two other times at two different jewelry shops, and both of those places charged me money and made me wait at least 3-4 days to get the chain back. Not Kathe's Jewelry. I walk in there, expecting to just drop the chain off and pay some money for the repair job, but the guy working behind the counter (who I think also co-owns the place???) took my chain to the back for literally 30 seconds and then came back with it good as new and told me it was free of charge. He even gave me an old-fashioned handshake at the end like we were longtime friends. Made me feel like a special man walking out of that place. At any rate, if you live in the East Village or anywhere near it, don't go to any other store for your jewelry repair. The guys that own and operate Kathe's are so friendly and down-to-earth, and it looked to me like they were selling some nice pieces, too. 10/10.

I had a great experience every time I come here. Jonah and Kathe are friendly and make beautiful…read morejewelry. I bought a pair of amethyst earrings from them and haven't taken them off. They also sell some costume jewelry for those who prefer that. Jonah also buys any unused gold and jewelry you no longer wear and gives you a great price. Thanks for accommodating me today! Will be back to buy more jewelry!

Karen and Cliff are incredibly talented and passionate. Their craftsmanship is beautiful and they…read moretook the time to make sure every single detail was perfect. They are easy to work with and completely open to any design you have in mind. If you want gorgeous jewelry from people who genuinely care, this is the place to go.

I had amulets made for my nieces and nephews so that they could pass them on to the following…read moregeneration --a family heirloom. The pieces created are beyond perfect--exactly what I hope generations will enjoy. The proprietors genuinely care about their product , and they created unique (literally only pieces in existence ) jewelry at a more than fair price. People travel from long distances to have Patch create jewelry for them and their selection ( if you do not want an original design) is superb. These are good and honest people who make a difference and I have gone to them for many decades.

Great, quick service! Came in for a band readjustment and they fixed it no charge! Great guys!!!…read more Will be back for any other watch/jewelry repair when I'm in the neighborhood!

Incredible work from Vlad - completely restoring my ring to look brand new! I wish I took a before…read morepicture - the ring was black and beyond tarnished when I brought it in. Vlad works fast and his prices are extremely fair from what I've found in NYC. Have already been a repeat customer after two jobs and will continue to be!

Sash was a pleasure to work with! I wanted a custom pinky ring and brought my own gem- a pink…read moresapphire. He worked well with my timeline and was easy to reach. His pricing was also very fair!! Would absolutely recommend. Solid white gold size 2 ring

I don't normally write negative reviews, but this business definitely needs one, and people need to…read morebe aware. I am a native New Yorker and can spot a PROFESSIONAL CON ARTIST when I see one. SASH is one of them. He's nice on the outside, but he's good at fooling new customers. I gave him the benefit of the doubt based on his reviews and trusted him. NEVER ignore your gut. He is indeed a SCAMMER that has been fooling people for decades. You'll realize that after the great conversation he has with you. They will try to remove this review but I was a real customer. Believe the other reviewers telling you the same. I brought in several pieces of jewelry for repair along with tipping Sash, expecting professional, long-lasting work based on the reviews. Unfortunately, within approximately two months, ALL OF MY JEWLERY BROKE/FELL APART. I was SO disappointed because the purpose of having jewelry repaired is to ensure that it is fixed properly and lasts. The quality of the workmanship is EXTREMELY POOR. He then proceeds to blame his poor workmanship on your jewlery (similar to what others said here). That was NOT the case. My pieces are all genuine and well-made. I've had pieces repaired decades ago that have never split open like this. In my opinion, Sash came across as VERY misleading. He talks and distracts you with conversation. He spoke about family and friends, who seem to be the ones receiving the highest level of care (and the ones writing the good reviews), while new customers receive poor service. He also intentionally adds on additional charges without confirming with the customer, that was fine with me, but at least provide the service you charged for. I am posting this review so that other customers can make an informed decision before spending their money here. If you are looking for reliable jewelry repairs, I would recommend considering the other jewelry repair businesses on the same floor. I went to another guy and he did a fantastic job. I regret spending so much money and hope this review helps other potential customers avoid a similar experience.

I cannot overstate just how extraordinary my experience with Loucri Jewelers has been--they are…read moreabsolutely unparalleled in their field! This may be a lengthy review, but I assure you, it's worth every word. For quite some time, I had been searching for a specific watch. While I managed to find the model itself on several occasions, the exact dial and bezel combination I was seeking seemed nearly impossible to locate. Loucri Jewelers kept appearing in my searches, so I decided to explore their website. Although the exact watch wasn't listed, something told me to reach out directly. I sent them a message on Facebook and promptly received a courteous response with a phone number to text. I explained my request in detail and even shared a photo of the specific watch I had in mind. To my astonishment, within just 20 or 30 minutes, they found it! Not only was the watch in pristine, mint condition, but it also came complete with its original box and papers. I was absolutely floored. After so much time spent searching, Loucri Jewelers achieved what felt impossible--and they did it in record time. Next came the moment I was most apprehensive about: the price. I'd let them know how long I'd been hunting for this particular watch (a rookie mistake, perhaps!), but when they provided the price, I was utterly speechless. It was below what I had anticipated paying. I couldn't believe how seamlessly everything was falling into place. There was a slight hiccup with the payment process--let me emphasize that THIS WAS ENTIRELY MY FAULT. I wasn't familiar with the platform we were using for the transaction, even though it was a common platform and my lack of experience caused the funds to be temporarily held for a few days. But I wanted to note this because despite this unforeseen delay, Lou's patience and professionalism and understanding were nothing short of exemplary. The moment the payment cleared, he shipped the watch immediately, and it arrived in flawless condition. Now, I am proudly wearing the watch I've dreamed about and I couldn't be happier. From start to finish, the communication, customer service, and overall experience with Loucri Jewelers were nothing short of exceptional. I am deeply grateful to Lou and Loucri Jewelers for their dedication and remarkable service. I look forward to working with them again in the future and am already planning a visit to their store later this year. If you're in search of a jeweler who combines unparalleled expertise with impeccable service, look no further than Loucri Jewelers. They truly are in a league of their own.

I was looking for resizing for my two stackable rings that were too small for my finger. I have…read morebeen searching for a jewelry store that can do resizing for my silver rings. They were very reachable, I contacted them outside of business hours and they were able to communicate effectively based on my schedule. They offered a great price for my rings and were upfront about the processes and options needed to keep my ring as beautiful as when it was gifted. The office was confusing to find as it's located within Radio City Music Hall but they were very affected. I was able to get my ring resized and completed the same day. Very nice location, solid work, and a reasonable time table. I would recommend Loucri Jewelers.

Boris is wonderful! I took my engagement and wedding rings here to get resized. He explained…read moreexactly what he was going to do and how much it would cost (pricing was fair), and made sure I was good with it before leaving my jewelry. I picked up my rings today and they look better than when I left them! He even finished them ahead of schedule. I'd definitely come back...highly recommend Boris and his shop!

Boris is the best. So quick (same day, within minutes!), so kind and welcoming. 100% coming back--…read morethis guy is the real deal!!

This is my neighborhood go to for any watch batteries or strap adjustments. Great, fast, reasonably…read moreprice service and the owner is always very helpful and friendly. I once brought in a quartz omega that wasn't running well and he gave me the advice on winding and it worked! If you need a battery replaced or a strap repaired, this is your first stop!

Excellent service and outstanding aftercare!…read more I brought my watch to G&G Gold inc. for repairs and couldn't be happier with the experience. They did a fantastic job fixing it and it was running perfectly. What really stood out was the after service care, when I had another issue with the watch 2 months later, they fixed the problem without any hassle. I highly recommend G&G Gold to anyone needing watch repairs or jewelry service!

[scam artists akai/ ay jewelry scam artists] do not spend a…read morepenny here they like to pretend they are traxx & sell people 10 karat gold as 14. as well as telling people they ran out of pieces that are exclusively made @ traxx and if you don't believe me look it up yourself trap lore ross on youtube i'd give you zero stars if i could still write this review

DO NOT TRUST AY JEWELERY. I took two vintage rings to be resized - one came back with a missing…read morediamond and the other two he completely polished and took off all of the patina. Yes - he has a sign hanging in his shop that he is not responsible for missing diamonds, but an honest worker would tell me up front, instead of WAITING FOR ME TO NOTICE. Plus an experienced worker would have asked me if I wanted the patina taken off all of the rings. I had to go back a second day for him to fix everything, and even then, the whole experience left me with a horrible impression. I want to save anyone else who cares about their jewels from coming to this man!

From start to finish, the customer care experience at Quick Jewelry Repairs was first rate!…read more The enamel repair ion my ring is perfect! This company has earned my respect and future business!

I've used QJR before, so I returned to have additional pieces repaired. I scheduled an appointment,…read moreso my arrival was no surprise. The young lady who did the intake knew so little about jewelry repair, and didn't ask the proper questions. I was also told that I had to have a customized piece for an earring replacement. This was after I mentioned that any sort of replacement piece would do. I left QJR with all my jewelry, deciding to go somewhere else. I did go somewhere else, and for now, I can tell you the other jeweler replaced my missing earring piece for free! (As it should be, the replacement piece is probably worth .10 cents wholesale). If the owner is reading these comments, please train your staff. I had business to give you and walked out.

Did a diamond ring resizing and a white gold necklace shortening. I am very happy with their…read moreservice, quality of work, and most importantly their honesty! I highly recommend this store!

I came to Kim's Jewelry to get ring resized. I was able to call in advance to get an understanding…read moreof what would be entailed, how much time it would take and getting a quote. I showed up on a Saturday morning and was immediately helped. The staff was super friendly, and able to find the right size for my ring while also taking into account finger size fluctuations. The whole resizing, rhodium dipping experience took about and hour. The store is on the second floor of a building which has elevator access. Everyone was super nice and I'm so happy the ring fits and looks brand new. I will definitely be returning for other jewelry needs!