A Christmas Miracle Our gas fireplace wouldn't start this…read moreseason, and living in New Hampshire, it's been nearly impossible to get a fireplace technician out. After sending photos and doing some phone troubleshooting, we were told we needed a part--and that we'd be lucky if it was fixed before Christmas. Then came a video call with Jason from the DMV area, from ABDB Home Services, who patiently walked us through the process. As it turned out, all it needed was a simple cleaning of a clogged duct--something we could do ourselves. And just like that, it works! We're beyond grateful for the kindness, expertise, and perfect timing. Warmth restored just in time for Christmas!

I found ABDB Home Services while searching desperately on Yelp for someone to inspect my gas fp to…read moremake sure it's safe to use, as I haven't used it in a long time and it will be the only heat source if we lose power in this snowstorm. Jason replied promptly and said he'd try to fit us in on Saturday. Cedric came Saturday at 3 and did a very thorough and quick job cleaning and reassembling, answered all my questions and confirmed it's fine to use. They could not have been nicer and we are very grateful they made the effort to fit us in at the last minute. Five stars!

I'm very pleased with the service that Saul provided and would definitely use Tim Whistler Plumbing…read more& Gas Fitting in the future. There was an initial mixup about the appointment time, but that was soon sorted, and Saul contacted me prior to his arrival and arrived on time. Quickly getting to work, he identified the problem with our gas insert. He was able to fix the immediate problem to return it to working order and then explained what was happening and why. He also provided what next steps would be for a more permanent solution. It was a very professional, friendly service call.

They are professional, punctual, knowledgeable and do good quality work. I very much respect the…read moretechnician, but the problem appears to lie with the company's practices and fees. The main problem and downside is that they are very expensive and overcharge. Despite the Yelp page saying that the company provides a "free estimate", I was quoted $49 for the technician to travel. In addition, if I had not chosen to go ahead with the repair, the company would have charged me an additional $150 diagnostic fee. Essentially, despite the yelp profile stating a "free estimate", it will cost you closer to $200 to get a quote. I see this as false advertisement. In addition, when the technician concluded that the problem was the capacitor, I received a final quote of $600. When I googled the price of the same capacitor online, the price range was in between 75$ - 150$. Essentially, they are charging a premium of at least $450 per replacement for a single part (capacitor). Despite their professionalism and quality work, I do not recommend this company for the reasons stated above. If price is not a concern for you, and you would rather pay twice the market value for a job then you should definitely choose them. EDIT: I actually googled the price of a capacitor and offered to buy my own. I was told that by the technician that if I purchased my own capacitor that the company would not install it. In conclusion, they did not address any of my concerns. Unfortunately, after reading the other bad reviews, there seems to be a consistent pattern of discrepancies between what they tell customers and what they instruct technicians to say on site. Making an honest living is so much more rewarding than making it dishonest living.

Otis was punctual, professional, and thorough! He cleaned my dryer vent, ensured it worked…read moreefficiently, and gave great maintenance tips. Highly recommend his services! Would definitely call him again. Thanks, Otis!

Messrs. Otis and Christian came by today to inspect and clean my chimney. They were professional,…read morerespectful, and courteous. They were also fun -- something you don't always encounter! They explained everything carefully; I didn't feel as if they were trying to "sell" me something I didn't need, and the charges were reasonable. Certainly, I will be calling them again for future cleaning -- snow, as well as chimneys, as it turns out. Thank you, Global Bond!

We used this company in 2017 when we first bought our home in Annapolis, to service the two gas…read morefireplaces, when the propane was first reconnected. Last year, I had noticed some problems (noise, stopping & starting) with the fan blower, and this year, we knew we needed a repair. I finally found their phone number and scheduled an appointment. Their office & scheduling functions are very professional. Rob came out today, right on time, and replaced the fan blower assembly. It is much quieter now. He explained everything as he made the repairs, and now we are all set up for the winter holidays.

Every so often you come across a service that makes you realize this is how it's supposed to be…read more Easy to schedule, confirmed and showed up on time, made efficient use of time and reasonably priced. Rob is obviously knowledgeable and patiently explained things to me. He did a thorough and meticulous job. Unquestionably our go to for gas fireplace service from now on.

Marco was very responsive with quote and communication. The work done was very professional and…read moregreat quality. We would highly recommend GT Masonry Construction.

These guys were great. We had some pretty damaged brick steps and Marco came out and gave us a…read morequote in pretty short order. The team moved us up in the queue because we have a baby and they didn't want us to get hurt (to be fair, we probably waited too long to get the repair done). They also stabilized our railing without just replacing the entire thing, which was nice. We've recommended them to a couple neighbors already.

We were very grateful to have found Bay Stoves for our Gas Fireplace Installation. Each stage of…read morethe process was carefully managed and well planned. Nick listened to our needs, was patient and helpful as we changed our minds a few times, and coordinated the process through prompt, frequent communication. The team managed to work between snowstorms, which threatened to delay the process, and we had our beautiful fireplace with minimal fuss and delay. The team was professional, explained every step of the way, and provided clear, detailed instructions and a clear demo on how to use the remote before leaving. We would highly recommend Bay Stoves.

Avoid this company. Their service is incompetent and extremely expensive. Their attitude towards…read moretheir customers is indifferent. Their charges are usually high for incomptent service. For their failure to repair and clean our gas fireplace it deteriorated over several years requiring a complete overhaul of our fireplace.

Their reply's were prompt…read more Great work and reasonable prices. Would definitely do business with 2 Sons again.

Had these guys come in & do some work on our chimney, sealing it from leaks. A year later, a new…read moreleak starts behind the chimney liner, wrecks an interior wall above the mantelpiece. My contractor looks & says Whatever 2 Sons used, it's crumbling. I hired another fireplace guy to come over - he reports 2 sons put new concrete onto old concrete, without removing it, on both chimneys!!! Because I delayed getting new guys up on the roof trying to get 2 Sons to come back & fix their shoddy work. Instead Matt ghosted us, then stopped replying. I'm out $3k, and had to do some emergency repairs. Don't use these guys.

Wow I have mixed feelings about First Class Chimney. Let me start off by saying. We rented a…read moretownhouse and used them as a final move out Chimney cleaning and inspection. They arrived on March 17th. They charged us $180.00 for the service. When the tech arrived he cleaned the fireplace and he broke one of the glass doors with his equipment. He said he would replace them at the warehouse within 3 days. I told him we had to turn in keys by the 31st. He promised to have the doors back in 3 days max. Ok I gave them the whole week. No word from him or his manager Josh. Ok so now we are 10 days out and no response and I called Josh and explained that if we are charged for the doors during our walk thru I will be taking this to small claims court. It wasn't then that I was told the doors were available for replacement. Really so you had the doors but didn't intend on replacing something your tech broke until I called again. If you break something it's your job to replace it. Simple as that. If this company had been straight up with me. I probably would have used them for our new house we bought that also has a fireplace. Now I can't trust their services. We'll Josh eventually made sure he replaced the fireplace glass doors two days before the final walk thru so I'm thankful for that. Overall 2.5 stars. Since they finally replaced the doors.

When you work jn DC, or anywhere in this region, you work long hours and have a demanding career. I…read morescheduled this appt THREE WHOLE weeks ago. It involved taking days off and moving shifts around. This morning I had an 8-10 window and after waiting an hour, (it was 9:10 when I had to reach out) I should have known better. At 9:10 I called them bc they never bothered to contact me! I left a voicemail about the unprofessionalism and inquired as to were they still coming. Then all of a sudden, Josh calls me saying there was a problem with their vehicle. What a joke/lie! Had I not reached out, they would have never called me. Quite a coincidence that when I left my voicemail, his tech just so happened to call him, to let him know that he was having issues with the vehicle.(All in a 30 second time frame from when I hung up) I asked if they could come out tomorrow and he told me they are closed on Sundays. Well, it's a good business practice while you are still growing to accommodate the CLIENT being that YOUR COMPANY messed up! I have a Groupon which shows they are still trying to gather up business. Well this is not how you do it! Super shady and unreliable. Again, I had this planned for weeks and had to make maneuvers in my schedule. This is a mom and Pop amateur show. Don't waste your time. You do get what you pay for. Spend a bit more $$ and go with professionalism! People that show up on time, and early to get the job done. Not companies that offer lame excuses. I was asked if I wanted to schedule for next week. Maybe Josh did not understand how being that I had to schedule this 3 weeks in advance, that no, I cannot just "Schedule for next week." Total waste. Go with pros that value the consumer's time!