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    Tim Whistler Plumbing, Gas Fitting, HVAC, and Electrical

    4.6 (393 reviews)
    Open • Open 24 hours

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    Response rate

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    Do not go here, they're scammers and extremely unprofessional. Similar to Julie A, whose review you should also go look at, I was bait and switched by this company. They said there was a $49 assessment fee to come out and look at my HVAC. (See attached screenshot of Yelp chat). When they got there, they assured me they could take care of the problem and would provide a quote. The visit ended with them charging me $219 somehow. I disputed the additional $170 with my credit card company because this is FRAUD. Even by their own invoice, they did nothing to earn anything past the $49 assessment fee and even that they don't deserve. They NEVER provided me with a written quote. Because I live in a condo building, they had someone call me back and say I would need to pay $10-15k to rent a crane so they could replace my HVAC system and that didn't include any materials, labor etc. Just the crane. They also said they would have to cut through my upstairs neighbor's unit for the repair and that I would be responsible for all of the costs of demolition and restoration. At the time, I was in a different state taking care of an extremely sick family member and when I asked clarifying questions about how they were going to do the HVAC replacement they just kept throwing out bigger and bigger numbers until I was deeply distressed. $10-15k for a crane, another $7k to run some tests on the lines that run to and from the HVAC system, an overall ludicrous quote of $40k--to replace an HVAC system!! They could've just said they don't want the job. They could've even refrained from following up. Instead they needlessly put me in distress and unjustly tried to take $219 from me while providing NOTHING in exchange. I ended up going with a different company who didn't try to take advantage of a young homeowner and didn't need to get a crane. Please don't go with this lazy, crooked company. Y'all should be ashamed of yourselves. P.S. I also had to ask for a time frame (see other screenshot). They said 9-11. Then I got a call at 7 am that day saying someone was on their way. I was not at all prepared and told them they had to come later.

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    1 month ago

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    3 months ago

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    8 days ago

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    21 days ago

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    Alex A.

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    3 months ago

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    Alex A.

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    1 year ago

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    1 year ago

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    6 months ago

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    2 months ago

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    Alex A.

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    2 years ago

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    Alex A.

    Thank you, We strive on integrity and thank you for your review

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    7 months ago

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    Alex A.

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    3 months ago

    Professional technician and good quality work! A good value for the job required. Recommend this company highly.

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    8 months ago

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    3 years ago

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    10 months ago

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    Alex A.

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    4 months ago

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    Alex A.

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    1 year ago

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    2 years ago

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    11 months ago

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    10 months ago

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    2 years ago

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    2 years ago

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    2 years ago

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    Alex A.

    Thank You for taking the time to leave a kind word.Glad we could help

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    2 years ago

    After working through all the steps Frank told me, my garbage disposal is FIXED!! No need to call anyone else. Thank you again!

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    Alex A.

    We appreciate the good review,Glad I was able to help.Frank

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    2 years ago

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    3 years ago

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    2 years ago

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    4 years ago

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    Alex A.

    Thanks for trusting us with your plumbing and gasfitting repairs!

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    3 years ago

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    Alex A.

    Thanks Kia! I appreciate your taking the time to write us a review!

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    3 years ago

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    2 years ago

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    Page 1 of 10

    Ask the Community - Tim Whistler Plumbing, Gas Fitting, HVAC, and Electrical

    Review Highlights - Tim Whistler Plumbing, Gas Fitting, HVAC, and Electrical

    “My favorite plumber, Frank, came out and made easy work of installing the new connectors.”

    Mentioned in 40 reviews

    Read more highlights

    R & A Contractors Group, Inc. - Open concept living room, dining room and kitchen

    R & A Contractors Group, Inc.

    (1 review)

    They are AMAZING!! Since 2013 I've dreamt of a linear fireplace, but of course those things do not…read morecome standard when you are getting your home built. At that time I said rather than pay extra for and fireplace I didn't like I would just get it. For years I would search to see if I could find the right fireplace and I would find the fireplace but never a contractor that could install or frame. During the pandemic I had a smidge more time on my hands and did my research. Rosemary was so responsive to my internet ways. Typically I like to have an idea of the price range before someone comes over. I KNOW it isn't final but I would hate to waste someone's time if I know the budget is out of reach. She was willing to give me the range based off of pictures of the space and what I wanted. She also was very responsive via text and email and extremely patient with me. Her costumer service made me think we were old friends . The prices for the scope of work was very good - especially since I hate having to get different contractors for different parts. They had the electrician, the person to frame the fireplace, move my speaker, and mount my tv. The BEST part was I didn't have to have my husband giving me the "I told you so" when I get a contractor and they do something wrong. They wore masks, socially distanced, and vacuumed and left the space cleaner than they found it. Now my only issue is to get new furniture to give their work justice.

    From the owner: We are a fully licensed and insured general contractor. Our staff have over 20 years of experience…read morein renovations, remodeling, and additions.

    Washington Home Services

    Washington Home Services

    (62 reviews)

    An absolute joke of a company. Appointment window was 12-4 pm today. Called at 4pm today. Guy…read morewho answered finally tells me "your technician was in an accident on his first call of the day, so we will need to reschedule." No apology, nothing. ARE YOU KIDDING ME. First call of the day? It's now 4pm and you didn't have the decency to call me? And when I call you out on that you imply I'm a horrible person for not caring that someone "had an accident, is now in the hospital." He spoke slowly to me like I didn't get what he was saying. He was rude, unprofessional, and obviously fits right in at this complete joke of a company. I work in DC, I had to take leave and rush home to make the appointment window. No respect whatsoever for a customer's time. I'm disgusted. Hope your technician is ok, but I have a feeling that story is as much a pile of crap as your company is.

    This is an update on a prior review…read more In addition to the horrible installation - taking over 6 months because of their lousy scheduling system, this is in regard to their warranty work. I bought their 1 yr service contract - they discounted the price of the fireplaces by the cost of a one year service contract and extended the warranty - so why not? It is now the end of the one year period and I want to cancel and cut all ties with this horrible firm. They are refusing to cancel the contract - even though I have made all payments. So now we have to go to the credit card company and courts to get them to stop billing. From A to Z, this has been a horrible experience. Stay away from this company!

    Smart TV Installers - TV Installation above Fireplace in Frederick MD

    Smart TV Installers

    (46 reviews)

    DO NOT USE THIS COMPANY…read more We scheduled for 1pm and expected them to arrive within the hour. By 1:57pm, I had sent an email, two texts, and I had made several calls. I received a response via text, saying to expect the person at 2:45pm. That was the last thing I ever heard from them! We had to change our plans and errands to accommodate for the lateness (and eventual no-show) of a company that didn't even give us the dignity of telling us they wouldn't be able to make it. They just ignored our continued messages for 4 more hours! The only good part about this story is that they don't charge until the appointment is kept, so we didn't have to fight through the same level of apathy to get any money back. We just wasted an entire afternoon, missed deadlines, and piled up tasks could have been completed if only we'd known not to wait for them! This was a horrible experience and we hope they don't get the chance to treat anyone else so carelessly. They only get the one star because zero wasn't an option. No show. No apology. No attempt to reschedule. No notification that they could no longer provide the service. UNACCEPTABLE! If you are reading this BE WARNED! KEEP AWAY! DON'T DO IT!

    I scheduled an appointment and the appointment was missed without any notice or call. When I…read morereached out, I was simply given the response "tis the season, we're busy and overwhelmed with appointments". I get it. Demand is really high during the holidays, but I booked my appointment during an available time online so as a customer it's hard for me to understand how my appointment was missed. I was able to get an available appointment same day; however, I was completely inconvenienced. To top it off, I was charged double to triple the amount for the most basic wall mount available. What really irks me is that I was inconvenienced and still overcharged for the service. This is not how you treat customers who have already supported this business multiple times. Please don't take advantage of your customers this way!

    The Pearl - The Pearl: Roof top pool

    The Pearl

    (31 reviews)

    Right next to the red line and a short walk to downtown Silver Spring but in a quiet area with a…read morepark in the center of the community. The apartments are beautiful and have tons of great storage. I have an incredible view over Rock Creek park that makes my home feel so quiet and peaceful. We have a huge fitness center, a beautiful pool, and fresh organic produce from the garden outside for free every Tuesday! I love living at The Pearl and would recommend it to anyone!

    When we moved in the building wasn't finished. The pool leaked into several apartments and…read moredestroyed them. There was mold and water damage. A family had to move out and the neighbors next door had to move as well. We then had to endure construction for well over 6 months right above and outside our window. Then we have always had issues with the management. There have been like 4 property managers since 2017. The new one is clueless & doesn't know how to handle the building. Over the past 7 months, my emails to management have been mostly ignored. They were in the middle of an owner change. The property manager quit and they fired someone I loved who worked as a concierge. Then the temporary replacements were horrible to deal with and they harassed me several times for being in my car out front of the building. I was told to move several times and to go to my parking spot. There is no WiFi in the garage. They also came to my apartment to harass me for noise and then called the Crisis Center. They then threatened me with legal action for crying and having issues after my husband walked out on me. I have been having a really hard time and my neighbor has been harassing me since my husband left continually calling paramedics, police, crisis center, building security, etc for any little noise in my apartment. She also accused me of throwing things at the wall. Because of this, my lease is not being renewed I guess and I have to move. The management won't talk to me about it or about how I've been treated by my neighbor who verbally assaulted me and tried to come after me in the garage when I wasn't driving fast enough. The view is great. The pool is great. But these apartments are not worth the amount they cost per month. I have a small 1 bd/bath. It's fine for an MPDU, but it's pretty small to be paying over $2k. So it's disappointing that after being here since 2017, I am being kicked out. I'm also disabled which makes this a nightmare for me. They have had no sympathy whatsoever and got involved in confidential matters that never should have happened. I have so much on video and have evidence against this place, but the county could care less. I'm glad I'm leaving but will miss living here tbh. I met some really nice people and I will miss the pool, but that neighbor won't stop calling people on me continually and nothing has been done to resolve the matter. There is more, but that's the summary of how badly we've (now I) been treated here.

    Tim Whistler Plumbing, Gas Fitting, HVAC, and Electrical - plumbing - Updated September 2026

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