So happy with out fireplace. This company has great communication and they completed in 2 visits…read more My fireplace was in bad need of repair with cracks and unusable dampner and they did a great job. They even fit me in before Christmas ahead of schedule. Wasn't cheap but considering amount of work done I think it's been totally worth it. We've enjoyed several fires during this abnormally cold winter. Would recommend this company they know what they're doing.

We wanted to get our Chimney inspected. It took about two months for me to get my inspection…read moreappointment. They don't follow up on paperwork easily. I had to call back to receive my invoice. I called again so that I could make an appointment for the work they said need to be done on the outside of our Chimney. Still waiting for a response. This is something that has to be done in warmer weather because of the bricks and outside Chimney work. I will update my review when the job is completed. Which includes setting up an appointment for the additional work need outside of my Chimney with the brick work. I do appreciate their honesty about for safety reasons to not use the fireplace.

We used Billy's to install two gas fireplace inserts and they did a great job. Very professional…read moreand responsive. Did what they said and left nothing behind. So happy we are in the process of ordering two more. Go NO where else. This is the company you want in your home.

We purchased a gas fireplace to replace a regular fireplace we'd been using for almost 30 years. I…read morefound Billy's sales and service to be top-notch. They showed up on time for the installation and went about the installation in an efficient and professional manner. The chimney needed a new cap and they fabricated a temporary on the spot and returned a week later with a permanent cap. Our flame height was not modulating and Billy's replaced a part and now it works perfectly. What I really liked about their service is that they were able to to the replacement without me having to remove the entire hearth. I had reservations about switching to gas (I've been splitting firewood for 45 years) but could not be happier--both with the product and with Billy's.

Previous estimate to fix my chimney was more than $10k. Kevin explained what was actually wrong and…read morecleaned and fixed for 90% less. Honest dude.

Responsive, knowledgeable, polite, thorough. Complete professional with quality work at a good…read moreprice. Highly recommended.

The two Dr. Mario technicians that were sent to maintenance my fireplace were fantastic! They…read morearrived on-time and were respectful of my home, took off their shoes. They listened to my concern about use of my fireplace and quickly got it fixed for use this winter season. They left no mess behind. Great price and service provided compared to other companies that have serviced my fireplace. Highly recommend this company!

I feel very fortunate to have found Mario. Other fireplace service contractors took days to…read morereturn my call or failed to return my call at all. Mario showed up the day after my call and fixed my gas fireplace quickly. He really appreciated your business and it shows. Friendly, Prompt and Professional. highly recommended.

This is an excellent company. Steve is amazing. Patient and kind. Happy to explain anything do you…read more Installation was smooth. Great crew. Excellent customer service all the way through from everyone. Absolute recommend. A+++ all the way.

Pride in your work - Integrity in delivering what you promise - Treating the customer as you would…read morelike to be treated. That's how I'd summarize our experience with Steve the Fireplace Guy. Steve and his team replaced our tired old gas log fireplace with a new, beautiful, full-enclosure gas fireplace. From the beginning of the project until the end, Steve and his team were friendly, courteous, prompt to reply, and genuinely took pride in their work. Steve made sure that at the end of the project, he was there to ensure that the inspection passed without any issues. He also made sure that we, as the customers, had an opportunity to ask any questions we had about the operation of the fireplace insert. Steve and his team also refreshed our 20+ year old gas lantern in the front yard, replacing the old mantle system with a beautiful gas flame and refinishing it from top to bottom. We could not recommend Steve the Fireplace Guy more highly. You will not regret selecting Steve over the competition.

Purchasing my current home and inquired about getting the chimney inspected and possibly cleaned…read more Home was 60 years old and oil furnance in use. Prior owners never had chimney cleaned or inspected. Met with Vince and upon inspection of chimney and the thimble connection access that was blocked off by cinder block wall recommend a demo of the wall and a stainless steel liner, and was given a quote. Got a couple more quotes in the spring and went with ChimneyTEK because of the inspection QUALITY and pricing of the quote. The demo work needed on the thimble connection threw off all quotes and given estimates from others that were pricey (sub out demo work) or poorly estimated (unnecessary add ins not needed). I called Vince SEVERAL times to discuss and go over the quote/work (not familiar with work involved and wanted to understand the what and why) each time Vince answered my questions and definitely had a better handle on the job (no subs) had experience on my thimble issue. Crew did a GREAT job, the demo work went better than I imagined. The stainless steel liner was really needed based upon seeing how blocked the thimble was 60-65% and all the soot removed from the chimney prior to installing the liner. This job was a learning experience for me and the job went a lot smoother than I anticipated (did not know what to expect). Proof of insurance also provided before job started. GREAT JOB! Highly recommended this company A+++

Unfortunately, I did NOT have a good experience with this company. I had an appointment scheduled…read morefor 11/29 between 10 and 2. The tech called me early and stated he was on his way. However, I don't know if he OR anyone ever showed as I NEVER received an estimate. I called the office, they said that they'd have the tech call me. He did, I called him back and NOTHING. I would not recommend this company as they don't follow up OR follow through.

The Fireplace Guys were able to fix my fireplace quickly and efficiently. I would definitely hire…read moreagain!!

I can recommend The Fireplace Guys with zero hesitation. He is personable, thorough, highly…read moreknowledgeable and above all - fair. He's a straight shooter . Tony's company was my second appointment regarding the inspection of my wood fireplace. The first overlooked many things including issues that risked my health including the boiler flue and crock.Tony came out and checked/inspected my systems.They found profound defects due to a previously unknown fire at a my recently purchased property. Was it not for Tony's professionalism and thoroughness, I may have been at risk. He gave me a quote I found more than fair, did the work in a very timely fashion, and was completely fair and compassionate. I will use him again, and you should too.

Wanted to purchase a gas fireplace. Sales person would not return phone calls. Gave up after…read moreleaving 4 messages.

Fireplace Hearth & Home installed our fireplace 4 years ago and we have been extremely pleased with…read morethe Heatilator model we selected. We had Fireplace Hearth & Home stop by to check-up on our unit prior to the '23-'24 winter and could not have been more pleased with the technician, Charles, who did the work. He was knowledgeable and answered all of my questions.

I needed some tools for work on the bathtub. Short on time for the project. Normally, I'd go to big…read morebox DIY stores but I didn't want to go to a crowded parking lot & a BIG store. So I tried this local Ace hardware store. Glad I did. Quickly found the tools & supplies I needed. The staff were polite and helpful with useful suggestions. The prices are reasonable. Maybe not always as low as the big stores or online vendors. But this local store provides better service than I find in the big stores.

This Ace Hardware has been a part of Glen Burnie, MD, for longer than I've lived here and thats a…read morelong time. It is tucked away behind a gas station on RT3 and is next to a Giant food store. Upon entering it feels like I was transported back to a hardware store in the 60's; cramped, full of everything, with an organized mantra about it... Micheal greated me upon walking in and asked if he could asset me finding anything. I told him what I needed and he immediately said, those are in Aisle 10. Aisle 10 I went and there was what I needed. In and out in under 10 minutes and satisfaction was guaranteed. What more can you ask of your local DIY store?