A Christmas Miracle Our gas fireplace wouldn't start this season, and living in New Hampshire, it's been nearly impossible to get a fireplace technician out. After sending photos and doing some phone troubleshooting, we were told we needed a part--and that we'd be lucky if it was fixed before Christmas. Then came a video call with Jason from the DMV area, from ABDB Home Services, who patiently walked us through the process. As it turned out, all it needed was a simple cleaning of a clogged duct--something we could do ourselves. And just like that, it works! We're beyond grateful for the kindness, expertise, and perfect timing. Warmth restored just in time for Christmas! read more

ABDB Home Services - Fixed Fireplace in time for Santa to come! - Fireplace Services Near Me

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I found ABDB Home Services while searching desperately on Yelp for someone to inspect my gas fp to make sure it's safe to use, as I haven't used it in a long time and it will be the only heat source if we lose power in this snowstorm. Jason replied promptly and said he'd try to fit us in on Saturday. Cedric came Saturday at 3 and did a very thorough and quick job cleaning and reassembling, answered all my questions and confirmed it's fine to use. They could not have been nicer and we are very grateful they made the effort to fit us in at the last minute. Five stars! read more

Jason cleaned my fireplace, fixed a switch on another, was reliable, easy to schedule and pleasant. I'm a repeat customer and I think his pricing is reasonable. I will definitely keep using him. read more

Absolutely love working with ABDB. I've gone to them for the last four years and Jason always provides the highest quality work. As first time homeowner, I was really nervous about maintaining a wood burning fireplace, but with his expertise I burn fires all winter long. You can't find better. My cat approves too. read more

ABDB Home Services - Fireplace Services Near Me

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Excellent honest service... could have charged me $6,000 to replace my entire gas fireplace unit... instead was honest and advised me to save money and installed new pilot assembly for $436 labor/parts. Saved me at least $5,000! read more

ABDB Home Services - Gas Fireplace repair - Fireplace Services Near Me

Jason of ABDB is now my go to guy for gas fireplace repair. I really can't say enough good about this company. After numerous technicians from assorted fireplace repair businesses failed to fix our fireplace, I contacted ABDB and made an appointment with Jason. He is very busy, but your patience will be rewarded. Jason diagnosed the problem, ordered the parts and rebuilt the igniter for less than $400. Fireplace working like new. read more

Called them for Chimney Sweep service and they told me they would send a link to my phone to schedule an appointment. I was cautious but I confirmed that I should expect a text message with a link from them and they said "yes". I contacted them on Yelp and they said they wanted to schedule a phone consultation. If you wanted to schedule a phone consultation, why didn't you do it while I was on the phone with you? They gave me their availability, I replied with the time that I was available and they never called. read more

The gas fireplace in my master bedroom didn't work when we moved in and I finally got around to fixing it. I found ABDB Home Services on Yelp and they had good reviews. I called the number and left a message and someone texted me shortly after to set up the appointment. Two servicemen showed up on time and worked quickly. Once they were done the fireplace looked brand new. I didn't realize how dirty it was until after I saw how clean they got it and it worked perfectly. I deducted 1 star because the person who texted me said they charged $200 for diagnostic and service but I was charged $225 by the gentlemen that came. I will use them again. I already set up an appointment for them to service and clean my livingroom fireplace. read more

Jason, came out very professional. Look at Fireplace. Examined it Adjusted it. Cleaned it. As he was working giving tips on prolonging the life of the Fireplace. And set unit back factory Spec... Highly recommend read more

ABDB Home Services - Cleaned, ready to go... Fireplace - Fireplace Services Near Me

Great company. Installed a Heat-N-Glo fireplace that was defective from the factory. ABDB worked to resolve the problem and eventually installed a working fireplace for me after trying several other options to rectify the problem. They didn't stop until I had a working product. read more

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Jason was a great help with getting our nonvented fireplace unit serviced. The previous owner had not serviced the fireplace and whenever we turned it on the entire house would smell of gas! Jason and his team cleaned the unit and discovered that the previous owner was using the wrong embers. They took the time to make sure we knew how to use the unit. We are thankful to have this fixed before the holidays! read more

Jason T. was fantastic from start to finish. He gave us a few days/time that he could service our gas fireplace and showed up right on time. He was prepared with tools and PPE (heavy-duty mask and gloves). Jason took great care when cleaning our unit and quickly diagnosed a problem (bad thermocouple). He was able to quickly replace it at a reasonable price. Best of all, Jason was very patient when answering our questions and providing advice for when we decide to upgrade our existing fireplace. Jason/ABDB is now our go-to for our fireplace needs! read more

ABDB Home Services - Gas furnace - Fireplace Services Near Me

If you're having fireplace issues, or just need basic service , don't hesitate to give ABDB a call. Great service. Very helpful provider, with no over the top selling. COVID-safe practices - wearing gloves and a mask the entire time. We recently purchased our home, and the home inspector noted the fireplace wasn't working. ABDB was able to come relatively quickly after I called (roughly a week? During busy winter season!) and was able to get our nonfunctional fireplace working quickly. He also gave excellent maintenance advice, as well as recommendations for the future care for our fireplace and chimney. Refreshing and honest practice for a reasonable price! read more

ABDB Home Services - Working fireplace! - Fireplace Services Near Me

Jason came to service our gas fireplace this morning in Wheaton, MD. We had bought the house last fall and it was not working but we had no idea what was wrong with it. Jason diagnosed the problem quickly and serviced and cleaned the whole unit which had probably not been serviced for many years. His son was also helping him which was very nice to see. We felt good about using a family owned business and were happy with the great job they did. I would recommend Jason for all your fireplace needs. Now we are ready for the fall! Thanks so much! read more

ABDB Home Services - Fireplace Services Near Me

One star added due to receiving a response at least, even if it is mainly in response to "ghosting" rather than the two more glaring issues of being unable to produce the verifiable licensing info and the missing communication regarding the subcontracted company that did the work. The lack of a direct resolution since the December 2021 phonecall is disappointing despite providing a prompt payment for the service. read more

Jason did a fantastic job fixing my fireplace and gave me good advice on remodeling it. Greatly appreciate how responsive and professional he is! Highly recommend. read more

Very Professional, knowledgable, thorough and transparent with their work. on time and responsive as well

My gas fireplace was in a bad way. I reached out to ABDB Home Services via Instagram. Jason was very helpful. He even took the time to video call with me to help troubleshoot some of the issues I was having. He determined that my fireplace was in major need of a service. Jason was able to get me a temporary fix until the actual service was performed. When Jason arrived to my home he was prompt and very professional. He made us feel like our business was valued and not just taken as "Another Job". Jason has our fireplace looking and performing as if it's Brand New. He also cleaned the fireplace so well that I can now see details in the masonry that I didn't know where there! HIGHLY RECOMMEND!!!! read more

ABDB Home Services - Fireplace Services Near Me

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Contracted with Jason for my fireplace service. He arrived on-time, was courteous, professional, and observed prevailing safety protocols. He efficiently serviced the fireplace, and cleaned-up after himself. He also addressed a remote control issue, and took the time to answer my questions. Great service! Will certainly be using him in the future. read more

We were very pleased with the service visit ABDB made for our gas fireplace. They sent a calendar invite and arrived within the specified window of time. Once here, he worked quickly, cleanly and displayed depth of knowledge for all our fireplace related questions. read more

I've called on ABDB a couple times this year - first to do a comprehensive inspection on my gas fireplace, and more recently to investigate a suspected leak. They are easy to schedule with and their technicians are always very knowledgeable, patient and can get the job done. I plan to keep using them in the future. read more

Just had a visit from Jason to service my fireplace. He was great! He arrived on time, was courteous, and professional. He took the time to answer all of my questions thoroughly. He left my fireplace sparkling clean and there was no mess left in the area he was working in. Great service! Will call on him annually for maintenance and for any issues that may arise. read more

I agree with the other reviews of repeated calls after pilot didn't stay on not one day after cleaning and replacing with no results! Started in January 2022 - February with repeated calls... No one has money to waste! Sent video for me to light my own pilot and wanted to charge gas fee and I refused. Bad customer service and I want a refund. At this point they need to be reported and seek service elsewhere. read more

Absolutely reliable company. Employees are very professional and know what are they doing. Very impressed. read more

We called Jason to come out and check out our gas fireplace for maintenance. Jason returned our call very promptly and scheduled an appointment to come out within the next few days. Jason arrived timely to our appointment and did a thorough review of our fireplace. Given some of the issues we had (our double sided fireplace is installed backwards?!), Jason recommended another vendor to us, and he facilitated getting us an appointment. We definitely recommend Jason for your fireplace needs. Regarding Covid procedures, he wore a mask throughout his visit. read more

Called them to service our three gas fireplaces and woodstove insert at our other property. They showed up on the day promised. He was held up a bit from an emergency at the last job but still showed up which I appreciate. Didn't try to sell me anything which I always hate from other cleanings i've had. He was able to relocate our gas fire remote downstairs since the wiring to the wall switch is faulty. All units are burning better and look super shiny and pretty! Pricing was fair and he showed up with mask which is important right now. Will hire annually for cleanings. Highly recommend. read more

ABDB had the best service by far! I requested the standard gas fireplace cleaning for the end of the season use. He explained to me the process and provided suggestions on how to maintain my fireplace. In regards to cleanliness, he had the mask/gloves with a tarp to cover my carpet and nearby areas. Overall, I was satisfied with the service. read more

Called Jason to take a look at a gas fireplace in our home that hadn't been working since we moved in last year. He was able to get us scheduled quickly. He was prompt, courteous, and answered our many, many questions about our fireplace. Our dirty, inoperable fireplace was clean and fully functioning once Jason finished up. We look forward to using ABDB again for our regular fireplace maintenance. read more

ABDB Home Services - Fireplace Services Near Me

ABDB home services came out to service my fireplace ubit; a unit that I had not used since purchasing the home in 2016. Jason, the owner was the consummate professional! My family appreciated his professionalism, honesty and expedient service. I have recommended and referred their services to my coworker. Thank you ABDB! read more

Totally impressed with the professionalism and quality of work. Installed a new liner in my priority chimney and I look forward to doing more work with ABDB Home Services! Highly recommend work with this Team. read more

I requested my biennial chimney sweep. It was my first time using ABDB Chimney Sweep. Jason did the service call and was very informative and knowledgeable. In addition to servicing my chimney, he explained chimney was taking on water and eventually might have to get liner to allow smoke to escape. The house is over 50 years and downstairs chimney mortar joints are beginning to separate from brick in which could cause a fire damage. Appreciate the information. read more

We hired the company to repair the pilot in our gas fireplace. The repairman came and stated that he had to order a new thermal couple and return to fix the unit. We paid him $175. It has been four weeks since the visit and the company does not answer the telephone requiring that you leave a voice message. Our many phone calls have not returned. We now must find a substitute repair man and we have lost our $175. read more

I am vey pleased with the services provided by ABDB Home Services. Last year they converted my wood burning fireplace to gas. This year, due to some electrical issues in my home, I needed some repair service. I found Jason, William and Chris to be professional and proficient in analyzing the problem and working to resolve it, despite being hampered by shipping delays for parts. They made sure to keep me informed and promptly installed the necessary parts once received. read more

I wanted a replacement for my gas logs that was able to put out heat in my family room. The gas log that I had before had a temperature control gauge that monitored the temperature in the room. I thought I was getting an upgrade of what I had before. There was no temperature control and the replacement did not give out any heat. I called the company and was told it was for ambiance and not for heating. I requested a refund and for the gas logs to be removed because that was Not what I paid more than 2,500 for. The owner called and told me that was the upgrade. I wanted a refund and that was not what I wanted. I have not heard from him since. I want this to be removed and a refund. read more

I had put off getting our gas fireplace inspected and serviced for a few years due to bad experiences with previous HVAC and fireplace service companies (including some that couldn't even put the logs back on correctly). So what a relief it was to find ABDB Home Services. The technician sent, Craig, was very pleasant and had lots of previous experience servicing gas fireplaces, so knew his stuff. He arrived wearing a protective mask and told me up front about how long the service would take. He was thorough, and explained what he was doing and why. He was kind enough to educate me on simple things that no previous contractor (and no instruction manual) had told me about maintaining a gas fireplace properly, including how to space and spread the embers and what products to use/avoid using to clean the glass doors. Thanks to the service, the bad smell is gone, the flames burn tall and bright again, and I can rest assured that the unit is operating safely. And ABDB was able to send someone out in time so we could enjoy the fireplace during the 2020 Christmas season, when we were stuck at home. (Jason, the owner, also followed up and texted me right after Christmas to make sure everything was working properly). I give ABDB 5 stars for their courtesy, knowledge, honesty, efficiency, and follow up -- combined with reasonable pricing. I trust them to do the job right and would definitely use them again. ABDB is a small, Maryland-based black-owned business that provides great service and deserves support. There were a couple of communication glitches I feel I should point out to help both the company and future potential customers. First, I initially tried to contact the company via their contact/quote form on their website. I did not hear back after more than a week. So I called the number. Jason, the owner, immediately picked up the phone, was very courteous, and got me scheduled promptly. I assume that the company had a problem with its website contact form, which happens. So don't hesitate to call them. Second, I had scheduled the appointment for a Friday, but the technician showed up a day earlier while I was out in the driveway. Apparently, they had emailed me to notify me of the scheduling change, but I missed the message (I found it later). This was not a big deal, because I am home these days, anyway. But it could have been a problem had I been out. I would suggest that when scheduling appointments, customers make clear (and the company should ask) best ways to contact customers (text, phone, email) if something changes. read more

Sean did an excellent job with the inspection and cleaning of our fireplace! He was very friendly, professional, and thorough with his explanation on how to safely operate our fireplace and also offered several tips and advice! read more

Jason was timely and very knowledgeable. This is my first fireplace and I had a ton of questions. He was very patient with me and answered all of my questions ( and I ask a ton of questions!!) and provided guidance on how to maintain and service the unit. He checked and validated each part of the system worked prior to leaving. There was no question or symptom that stumped him. I highly recommend Jason for your fireplace needs!! read more