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    $1000 More Then Car Max

    1.0 (1 review)
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    8 years ago

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    Sell Your Car Fast Atlanta

    Sell Your Car Fast Atlanta

    1.0
    (1 review)

    March 12, 2026, first of all, this is my first time being a victim of a crime, so my emotions are…read moreextremely high and vulnerable, and WINDSHIELD HUB of Atlanta, played on those emotions, knowing I was in an emergency situation and needed immediate assistance. This is my horrible experience with them! I made an appointment yesterday in reference to a window replacement for my vehicle, I received a call from Juan and he took all my information down and confirm that someone would be at my home between 9:00 a.m. and noon today. As of 1:30 this afternoon, I still have not heard from anyone there, so I had to called, only to find out that they did not have the glass replacement, nor did it fail to contact me in reference to them not having the glass that they knew they didn't have yesterday. This is the first example of the breakdown of communication, yesterday, I received multiple text messages asking for further information about the vehicle. I sent the information they needed and multiple pictures. The person from dispatch was receiving the pictures, became irate because she could not review the pictures that she accused me of not sending. Once the pictures were found, there was no apology at all for them not receiving all of their text messages that I had sent. That was the first red flag, I should have paid attention. Second red flag was a NO-SHOW this morning between 9:00 and 12:00 noon. Third red flag when I called they act like they didn't know what was going on until Christian said that they did not have the glass that was needed for my vehicle. If you are going to work with this company, I strongly suggest you pay very close attention to all the CONCERNING reviews and do your homework. They're breakdown in communication is extremely horrible!!! It is discouraging, disappointing, and disrespectful when you have a consumer waiting for a particular service all day, and they negated to inform me within a reasonable amount of time this morning so that I can use other options. The weather was bad, it rained all night long, which potentially has furthered damaged the interior of my vehicle. Now, I am going into "Day 2" without a rear windshield!!! Once again, WINDSHIELD HUB I would not use!!! BAAADDD customer service practices!

    From the owner: We are used car removal service in Atlanta, GA. We buy junk cars. We buy cars for cash. Call today…read moreat (404)587-8835

    Gravity Autos Sandy Springs

    Gravity Autos Sandy Springs

    2.0
    (101 reviews)

    This was my second vehicle purchase with gravity. The 1st was a very good experience, but the…read moresecond was not as good. There interior damage that required repair and they took care of it. When enquiring about my plates come to find out the vehicle never went through emissions and I had to pay out of pocket and paid for plates that should have been already paid.

    I genuinely tried my best to handle everything privately, but after being ignored repeatedly, I…read morefeel I have no choice but to share my experience. I came to this dealership after my previous car was totaled in an accident. I was genuinely excited to buy the Toyota 4Runner, but that excitement disappeared as soon as I noticed several cosmetic issues that were never disclosed to me. I had to point out every scratch and imperfection myself before signing anything. Matt, the salesman, reassured me multiple times that everything would be taken care of and kept calling the issues an "easy fix." Because I needed a replacement car quickly, I trusted those promises -- which I regret now. On the actual day I purchased the vehicle, Matt had the car buffed twice because the defects were so noticeable. A week later, I reached back out to Matt because some of the cosmetic issues had already started reappearing. Then, about a month later, after I finally had the car properly washed, every single cosmetic imperfection became visible again. I contacted Matt once more to let him know, and that's when he started implying that I must have done something to the paint -- even though he knew from day one that the car already had these issues. Being blamed for pre-existing problems was extremely frustrating, and that's ultimately what led me to reach out to the manager. From there, everything just got worse. I was first told the remaining issues could be fixed for $360. Then I was told not everything could be fixed for that amount. Eventually, the manager, Adam, offered me $200 to "close the matter," which doesn't come close to covering what it will cost to fix the issues I was promised would be handled before I even bought the car. On top of that, the dealership added a $1,300 "360 Protection" package to my contract without ever discussing it with me. I had to ask what the charge was, and only then did James remove it -- after telling me it had already been applied, which clearly wasn't true since the cosmetic issues were still there. The entire situation felt sneaky and dishonest. Then there's the warranty refund. I canceled my extended warranty months ago and never received any updates. After being ignored by James, I contacted DOWC myself. They told me a portion of my refund was already sent back to the dealership in December, and the rest is on its way now. The DOWC representative even mentioned that this dealership has a bad reputation for not distributing customer refunds, which was extremely concerning and honestly made me think the worst. What makes all of this even more disappointing is that my partner and I purchased two vehicles from this dealership. With that level of business, I expected basic honesty, professionalism, and follow-through. Instead, after expressing all my concerns to Matt, he shifted blame onto me. James stopped responding completely. And Adam, after offering a low amount, also stopped replying once I didn't accept it. I have genuinely tried my best to handle this privately and respectfully, but being ignored, dismissed, and blamed for issues that were pre-existing is incredibly unprofessional. At this point, sharing my experience publicly is the only way I feel heard. If you're considering buying from this dealership, check every line on your contract and get every promise in writing. Verbal assurances mean nothing once you leave the lot. I've been more than patient, but this has genuinely been one of the worst customer service experiences I've ever had, and I hope this review helps someone avoid going through the same thing. All I want is what any customer should expect: to be refunded immediately for my canceled warranty and to finally receive a response from the manager instead of being ignored. I've been more than patient, and I've tried to handle everything privately and professionally, but the lack of follow-through has made that impossible. I'm still hoping the dealership will do the right thing -- but based on my experience so far, I feel customers deserve to know what they may be walking into.

    $1000 More Then Car Max - carbuyers - Updated August 2026

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