Writing this review solely for the care, kindness, and above and beyond customer service I received…read morefrom David. The moment I walked in to the Roswell location, David greeted me, took the time to start conversation, asked if he could be of any assistance while I looked at vehicles, and ultimately helping me in finalizing my vehicle purchase. I test drove two cars that day, David printed out and pulled up all the specs. As a young woman, he did not pressure me, but let me ask questions and take my time test driving and looking at the vehicles. I fell in love with one of the cars, but it was not four-wheel-drive and needed that. So back to the drawing board! Over the course of the following 2 1/2 weeks, David stayed in contact and helped me look for the specific vehicle in four-wheel-drive at Carmax locations across the country. I ended up finding a completely different vehicle at the Lithia Springs location and David helped me with the transfer of getting that vehicle and another that I was tentatively looking at moved over to the Roswell location so I could come in for a test drive and view the cars in person. His promptness and help was above and beyond! There was no feeling of pressuring me to just to get a car because I like it, but talking over logistics and particular needs made this an educational experience for me in a great way! I went in that day with my current vehicle, cleaned out ready to drop off to them to sell, and test drove both of these newly delivered cars. I fell in love with one that had everything I was looking for, and walked away less than two hours later with my old car being traded in and that money used as my down payment and my new vehicle being looked over and ready to hit the road! David made sure to follow up with me over the following weeks to see how I was liking the car, and if I had any questions or concerns. So in writing this review, thank you David for not being a salesman who wanted to take advantage of a young woman car shopping, but in making the experience exciting, educational, and left me feeling good about my purchase and investment in my new car!

To whom it may concern,…read more I recently purchased a vehicle from CarMax and shortly afterward began experiencing issues, including a noticeable shaking in the steering wheel, vibration at highway speeds (over 70 mph), and a strong grabbing sensation when braking from higher speeds. Concerned about these symptoms, I had my local mechanic inspect the vehicle. He diagnosed the issue as worn rotors on all four wheels. Since the vehicle was still under CarMax's 4,000-mile/90-day limited warranty, I contacted the Roswell CarMax location to see if the repairs would be covered. I was told they were, and I promptly scheduled a service appointment. I dropped my vehicle off at 9:00 AM. However, at 1:30 PM, I received a call stating that my vehicle was too heavy to be lifted due to a safety concern--a reason I had never encountered before. As I was out of town on a work emergency and unable to immediately remove some light items from the back, I asked to speak with a manager for further clarification. It was unclear to me how my vehicle, which is not unusually large, could be considered too heavy when similar vehicles are serviced regularly. This raised concerns about whether the advertised 125-point inspection had truly been performed. My own mechanic had no issue lifting the vehicle and identifying the rotor problem--yet CarMax claimed they couldn't even complete a diagnosis. This experience left me both frustrated and disappointed. I was eventually informed that the Roswell location didn't have the proper lift to service my vehicle and was advised to visit the Kennesaw CarMax instead. However, upon contacting Kennesaw, I was told that all CarMax lifts are the same across locations--further adding to the confusion and inconsistency. Due to the lack of support, I ended up purchasing front rotors myself and completing the work with the help of my father. I then emailed the store manager to share my feedback, and shortly thereafter received a call from the service department. They offered to reimburse me for the front rotors, replace the rear rotors, fix the serpentine belt, and balance the wheels--promising an earlier service date than Kennesaw. I agreed to give them another chance, which in hindsight, was a mistake. When I brought my vehicle back to CarMax Roswell at 10:30 AM, I was disappointed to find that they had logged the incorrect service needs. Despite being told I would receive updates, I only got a call after I reached out and left a voicemail. I was informed that the vehicle had been ready "for some time" and that only the wheels had been balanced--none of the promised repairs had been completed. I expressed my frustration and requested to speak with the operations manager. During our conversation, he told me I should be satisfied that nothing was found wrong. I asked whether he had personally driven the vehicle to evaluate the symptoms, and reiterated that this was now the second full day I had wasted due to unfulfilled commitments from the service team. I also noted that I would now need to purchase and install the rear rotors myself. As of today, the vehicle still suffers from front-end shaking and rear brake grabbing. I will not return to CarMax for service. Based on my experience, their service department is inconsistent, unresponsive, and does not honor the warranty in a meaningful way. The customer is often left to rely on the subjective opinion of the technician or staff on a given day. CarMax claims safety is a core value, but I find this difficult to believe. Their inability to properly lift my vehicle, doubts about whether the 125-point inspection was genuinely performed, and their unwillingness to address serious brake issues all point to a lack of accountability and attention to customer safety. I cannot recommend CarMax for vehicle servicing. In my opinion, it is not worth the time, energy, or frustration.

Gerald is a true expert at his craft. I listened to exactly what my wife and I wanted. He listened…read moreto our bodget and gave us the real-world advice and input regarding what to expect for the money. Then, he hit HOME RUN. He got us the model up from what we normally could afford and at less than market value. We got a tremendous deal on a very low milage car, it came inspected, with warranties, serviced, and no worries about paying too much. He is no nonsense...if you want someone to shine you on go somewhere else. He is not a salesman. He is an educator and consultant. You are not paying for overhead of larger discount dealers whose milease are higher, and prices inevitably more. He was able to buy a better car then we could for the money. He took delivery of the vehicle and drove it a few days to ensure it was as he thought. Dont hesitate to work with Myriad...I am going to buy my car from him when I get ready.

I wouldn't hesitate to recommend Myriad Motorsports in your next auto purchase. I've known the…read moremanagement for years and can speak to their professionalism, auto knowledge and excellent customer service!!

Mr. Kenny, at the Roswell location has been so helpful with our purchase. We will be back to…read moreutilize their services in the future, as they made our experience with a big purchase seamless.

I had a fantastic experience when purchasing my vehicle. Kenny was very helpful and personable.read more

My experience working with Patrick McPherson while purchasing my 2026 x3 was great. This will be my…read more3rd BMW Ive purchased from him. Thank you Patrick!

Dec 2025 I continue…read moreto interact with Jonah, though it's been almost a year since I purchased a couple of BMWs from him. Everyone is friendly when I come in and I've called the Technicians and Parts Department a few times for advice. Come see Jonah if you're in the market for a BMW and have questions. If he doesn't know they answer, he'll find the answer.

I contacted Ocean Mazda to obtain pricing for an oil change. Personnel could NOT tell me over the…read morephone what their prices were. We purchased our Mazda from them and have used their service department for oil changes etc.. I commented about their lack of customer service/support and received the following text. "Sorry about that, Xxxxxx - I can have our service team email you the exact fully synthetic oil change pricing, current specials (including senior info) and our coupon policy. Is xxxxxx@gmail.com the best email to send to, and is there a best time for them to call or follow up?" I affirmed my email address and waited one week for pricing information. This is not the first time I failed to get pricing info. I went somewhere else for service. Unfortunately I have such a bad taste about this exercise I don't ever want to go back. Where has the customer service priority gone to???

I would give "0" stars but the system would not allow it. I am extremely disappointed with my…read morerecent experience at Oceans Mazda in Roswell (11185 Alpharetta Highway). On May 5, 2025, I visited their lot to view a Subaru for my daughter to take to college. After test driving the car, I placed a deposit in good faith, fully expecting a transparent and fair process around financing--whether through them or on my own. Instead, without any communication or courtesy, the vehicle was sold out from under me. I was never contacted, never consulted about financing options, and never given a chance to secure my own financing. Even worse, they kept my deposit. A week later, I followed up and was told I would receive a refund. Today is May 24, 2025--and I still have not been refunded. Oceans Mazda claims to be a family-owned dealership that "puts the customer first," listens, understands, and provides a stress-free car buying experience. Based on my experience, this could not be further from the truth. I felt misled, disrespected, and completely disregarded as a customer. I urge anyone considering doing business with Oceans Mazda to think twice. This dealership did not act with integrity, and they clearly do not live up to their stated values. Avoid them at all costs.

I had another offer on my old junk car and not only did these guys give me MORE MONEY, but Anthony…read morewas so kind and so quick throughout the process! He gave me a great price and towed it away with absolutely no problems. Great people and an efficient business! Will recommend this place to everyone!

From the owner: Junk cars can be more trouble than they're worth. They take up space in your driveway, yard, or…read morestreet, and they're often an eyesore. And what's more, you might not know how to get rid of that car since it doesn't run anymore. That's where Windward Auto Removal Service comes in, we buy junk cars. We pay the most cash for junk cars in Atlanta, GA, and we provide a junk car removal service. That means we come to you, remove the car, and leave you with the cash. It's that simple. Sell your junk cars to us today.

Tim was very nice and through in showing us a jeep. Would recommend to my friends and come back for…read morehim specifically.

Just picked our "new" 2020 Mercedes E350. We were more than pleased with our car, but especially…read moretheir service to us. Both Juan and Brent went above and beyond to make sure that we were completely satisfied with our purchase. They took their time to make sure we understood each aspect of the process. We left there with complete confidence that if we have a future issue, whatever that may be, that they want us to contact them any time as needed. We highly recommend them if you are looking to purchase a slightly used car!

I was very skeptical about purchasing a vehicle (Tesla) from across the country without physically…read moreseeing the vehicle until I came across IQAutos. IQAutos posts very clear photos of their inventory for clear transparency of what you are buying, especially for their huge Tesla inventory. They know what photos to display in their listings so you don't have to ask too many questions (Car computer version/actual current range). They make it extremely simple and easy to purchase a vehicle compared to the normal dealerships that play haggling games with you trying to squeeze every possible dollar out of you. They have many years of experience and it definitely shows with how they adapted to today's average consumer. Shout out to Tony who was very responsive and knowledgeable of Tesla's throughout the entire transaction. If I ever purchase another Tesla, it will likely be from them. The entire experience was great! Highly recommend!

Matt and IQAutos were outstanding to work with. So honest and transparent, I really had to ask…read moremyself several times if I was being punk'd. Great selection, best prices you will find anywhere. Cars well taken care of. Highly responsive and A+ communication at all times. Totally seamless process!

Perfect. Great fast courteous driving great guy. Tell a great joke. Just wonderful wonderful…read morewonderful wonderful wonderful wonderful wonderful wonderful wonderful.

Ray, at JRS Auto Buyers, is honest, open, and does the right thing! He made my used car purchase…read morevery easy, fast, and straight forward. Thank you Ray for doing the right thing and for your help with my purchase. I do appreciate your time and efforts. Sincerely, Sean L.

Great service very professional. Easy to setup appointment. For the price great value.read more

5 Stars!! After contacting CPI to arrange an expedited pre-inspection, the services provided were…read morestellar! From my initial call and subsequent follow-up, the human contact(s) on the phone were absolutely perfect with superior attention to details applied & understanding exactly what we quickly needed. After the pre-inpection, the detailed report provided with photos identified the good, bad, and ugly facts was fabulous along with the follow-up convo directly with the inspector. Thru the experience, IMO, the Car Pro Inspections company runs their business magnificantly are a stellar example how businesses should be ran. Stefan, thank you very very much for the quick turn-around service and helping us from afar with learning all the facts about the vehicle before purchase. Magnificant work! Highly recommend CPI/Marietta for pre-inspection services because our experience was EPIC!!