Waited with a baby for over 40 minutes for a shuttle just to take me 2 miles away and the only reason they came is because I called... Absolute waste of money and time. read more

I'm leaving a review to remind myself this parking goes by two names: South Bay and 105 Airport Parking. I've been here before as my first time and I remember this place because it was so bad. The wait time for the shuttle to pick up from the airport took over an hr and just to get your car back also takes forever especially with a lot of people waiting for their car, expect another 40min wait because there's only one person bringing the car out. Unfortunately my husband forgot about this place and didn't realize 105 Airport parking was the same as South Bay parking. We ended up taking the uber from the parking structure to the airport because the shuttle took over 30min to get back and didn't even load us until another more minutes. The people waiting for the shuttle all ended up calling the uber. Don't come just because it's cheap. You are wasting a lot of time and energy here. read more

Rates are crazy cheap for a reason. The attendant on site (light skin, with curly hair) is a major creep and very rude! I told him I wanted to scan my own pass a couple visits ago and he threw the biggest hissy fit and started talking all fast and curt. Then this visit he offered to valet my car (even though their listing says self park) and I said no thank you and AGAIN with the same nasty ass attitude smh. Then their shuttle drivers are the absolute WORST!!!! I've been waiting at terminal 2 right in front of the red sign for over 45 mins now and 2 shuttles have passed, I tried waving them both down and both of those slow a$$ mfers didn't stop! They clearly need to be picking up trash because this job is far too advanced for them ?? Like how tf do you not know how to drive a van and pick up ppl???????? 0 out of 5 stars if I could. I hope they fire all these blights to society read more

I saw the advertisement for 105 airport parking felt it was a good deal. Man was I wrong. In theory, it should work well. You book a space in their parking lot. They give you a QR code to enter one time and to leave one time. The waiting for the shuttle is the worst. If you use this company, you better get to the parking structure at least two hours and 45 minutes before your plane boards. Long story short, it took about a 40 minutes for them to pick us up to take us to the airport. It took 2 hours to pick us up from the airport to take us back to the parking structure. As a matter of fact, he passed us once and didn't stop. Everybody got irritated then. Once we got to the parking lot, we could not exit the parking lot because they're QR code scanner wasn't functioning properly and wouldn't let us pay the extra money for being late leaving because the shuttle was late picking us up. This nice woman tried calling 105 airport parking and so did I and we got nowhere he could not help us. There was a button to talk to somebody at the gate, but they kept hanging up on us. After one hour I finally got somebody to talk to me. I gave them the situation my confirmation code my name and told them there were seven other people waiting to get out. Then they lifted the gate and I told him do not drop it down after I leave. There are another seven cars here waiting to leave. What a horrible experience I've used these services before nothing like this. Stay away from 105 airport parking south garage. read more

I have been waiting for 1 hr 45 minutes for a shuttle. When I tried to call for assistance the phone just rang or said that the voicemail isn't set up. The text messages were ignored and the shuttle just passed by without stopping. When I finally had someone answer they tried to say that I was at the wrong terminal ( I wasn't) and promised they was 2 shuttles on the way still took another 40 minutes to come. I wish I could give 0 stars read more

Not sure if i want to take them again.. Esp if youre a female coming in late. They took about 45 mins to pickup and made a bs reason that there was an accident ... Not safe... read more

105 Airport Parking - Bathroom - Parking Near Me - El Segundo, California

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Long wait times for shuttle. Place is dirty. Looks like a homeless encampment. Parking is very limited. Don't park here. read more

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We arrived late morning on a weekday and the parking spaces were very limited. We had to valet park which was not a big issue, we got right in then went downstairs to wait for the shuttle to the airport. We ended up waiting 45 min for the shuttle despite multiple inquiries to the rep. It then took 30 minutes to get to terminal 7. This was FAR longer than we have ever taken to get from the parking garage to the terminal. We figured it was an anomaly and focused on not letting it ruin our trip. Well the same thing happened on the way back from the airport. We got in after 11pm on a Monday night. Not very many people at or driving thru the airport. We waited 45 minutes again, watching multiple vans from other parking garages making loops. I counted five vendors who had more than 6 vans come thru in the time we waited. We finally got fed up and got an uber to the garage. STAY AWAY from this place unless you just have time to waste. The parking was OK, but it just too WAY TOO LONG for the shuttles. read more

If you want to make it to your flight on time DO NOT park here! We asked how often the shuttles ran and they stated every 15 to 20 minutes...well that's a lie! We Waited 45/50 minutes and NO shuttle ever arrived! We eventually just ordered an uber! As did everyone else that was waiting! On the way back we attempted to call then several times for a pick up shuttle from the airport. Although they advertise they are open 24/7 that is also a lie! After a 16 1/2 hour flight we just wanted to be picked up but again we had to pay for an Uber! This is the worst parking garage you could park for LAX! Don't do it!!! If I could give them 0 stars I would! read more

105 Airport Parking - Parking Near Me - El Segundo, California

If i could only give below 0... worst parking, worst service, worst and rude employees especially the driver- Curly hair guy, speaks spanish, almost 2 hours waiting with a baby, 2 yo and another young kid. Called and they always say in few minutes. Standing late at night waiting with crying babies. Talked to the driver and rudely saying," you can complain as long as you want" , "however you would want" no apology whatsoever. Didn't even care at all. Wow. Just wow! Will file an official report for this company read more

Unreliable! Waited an hour for the shuttle bus to LAX before we decided to use uber. Upon arrival to LAX from our trip, called for pick-up. unable to text, "message full". Have to ride a taxi to 105 parking lot. Shuttle ride and phone contacts unpredictable. Avoid this 105 parking. Will never use them again. read more

Do not park here, there are so many other parking garages in the area. 1. When we arrived there was no parking anywhere in the garage we had to drive around till someone left. 2. They advertise 24/7 shuttle to the airport...false advertising! We waited 45 minutes in their "waiting area" and we were never picked up, we had to order an uber. A shuttle and driver were in the lot and when we asked about leaving we were told they were off shift and a shuttle was coming, it never did. When we landed, the website states to call and or text for a pickup, I did both. The phone went straight to voice mail and no response to my text. Again after waiting for 45 minutes we called an uber. 3. Their waiting area looks like a homeless encampment and looks like it hasn't been cleaned ever. 4. Employees are not helpful and be prepared for attitude. All in all they did not help with our travel plans and the amount of money that was spent for parking AND two Ubers was more than what we would have paid for a much nicer parking garage. DO NOT WASTE YOUR TIME OR MONEY HERE read more

I would give zero stars if I could. Don't be fooled by their low prices. Don't. use.this.company. They don't care. Rude drivers and staff. We were waiting for the shuttle for 45 mins, had to call 3 times, and then they had the nerve to charge us since we were 5 mins over our time. Even the workers say that Management doesn't care (probably why they the bad attitude as well.) read more

Save yourself the headache and park somewhere else. The shuttle service and customer support here are virtually non-existent: * No one answers the phone: 90% of the time I call the provided number for a shuttle pickup or drop-off, nobody answers and the voicemail box is completely full. I've only managed to reach a live person once out of endless attempts. * Useless app/QR code: They hand you a business card with a QR code that's supposed to let you live-track shuttles and request a pickup. When I finally reached someone on the phone to ask about it, he admitted he didn't even know if the app request feature actually worked! Overall, this place is unreliable and has terrible customer service. Getting to and from LAX is stressful enough without having to deal with a parking company that abandons its customers. 1/5 stars. Plus, the woman driving the shuttle left without us. We were upset that she had not been doing her job And I commented that finally she was at the stop because she wasn't making her rounds Because we were waiting for so long. So she told us we couldn't get on the bus-- And she left without us. Clearly this company does not focus on Customer Service and deserves zero stars. read more

105 Airport Parking - Parking Near Me - El Segundo, California

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-In Summary- If you want convenience, reliability, and stress-free parking, go with anyone or anything else. During that hour we were waiting to be picked up, we saw shuttles for every other parking facility go by, no joke, at least every 5 minutes. Read other reviews, because this is not an isolated issue, and it is about 50$ just to Uber to the structure, you are NOT guaranteed a spot on the shuttle, and since everyone is trying to get on this one shuttle after waiting so long, you really see the best in humanity (sarcasm). ---- I discovered this parking facility while searching for LAX short-term parking, but without reading the reviews. Getting in and parking was an absolute breeze because we had arrived at 4 am with plenty of time before boarding. The shuttle wait wasn't more than 5 or 10 minutes, but the waiting area was very questionable. I also noticed every chair had a built-in outlet, essentially making the chair an extension cord, but every chair was connected to the chair next to it, which made a chain of about 6. I'm no electrician, but I wouldn't do that at my house. This really just set the tone. The drop off was easy, considering I was the only rider. Now, when it came back after the trip, an absolute nightmare. I don't even want to dramatize this, but at peak times (we arrived at 5:45 pm), you will be fighting for your life. We arrived at the Hotel & Private Parking Shuttles 6 Lot with clear signage and marked off spaces. Arriving there at 5:45 pm, we waited 10 minutes until calling to ask what the shuttle was marked with "South Bay Parking" and I was informed the tram was at the stop just ahead and would be heading to where I was next. From where area 6 was, I had a clear view down the road. At 6 pm, we witnessed the shuttle, the only one we had seen for the 15 minutes, while standing outside, speeding by in the fast lane with no intention of stopping. I called back the parking garage phone number to a different man. This man was an absolute nightmare, although never seeing him, he had no sense of customer service and played into the fact that we, as paying customers, are relying heavily on their operation. After explaining that the shuttle had driven by, I was told the shuttle would not stop unless we called them to dispatch the shuttle. This was explained nowhere at all, as the posted material is attached to this post. I didn't understand because I had 5 minutes ago called the same number, explained where I was (Term 6 Private Shuttle), and told them they would be there next. Immediately, this guy was abrasive and had no urge to provide support. I was nice and cordial until he told me, "Be Grateful." Be Grateful? Absolutely not. We purchased a service and planned accordingly. The only option was that the tram would be back around in 20-25 minutes. 20-25 minutes is crazy because little did we know that was the only tram at peak time. I'll save you the extra waiting, but when the shuttle finally came 30 minutes later, we barely made it on. The entire shuttle was filled, cramped, standing room only, not ADA-friendly. The poor driver obviously stretched beyond capacity, dealing with unhappy people and broken systems without support. Everyone, and the shuttle was ferious, but understood it not to be the driver's fault. While onboard, I witnessed us passing others who needed this shuttle. Yelling to where everyone on the shuttle acknowledged what had happened. Even after passing this man, we abruptly stopped because the driver had forgotten about someone catching their flight. They had to frantically remind the driver that they needed to be dropped off. I'm 100% confident the man who wanted to get on could see we stopped less than 100 feet away to drop off this guy. At the parking lot, yes, there's more, because of the horrific planning and coordination we had gone over, or paid parking time by about 21 minutes. Now the charge was only 3$, but think about it after paying over 100$ and only being over because of the business's poor coordination. There was a blocked exit of 5 cars that I could see when the younger attendant made the brilliant decision to just get all of their paying customers out by raising the pole. Parking was about 125$ for about 5 days. An Uber home was 100$ and an Uber to the structure is 50$. For me, it came very close to being an extra expense for an extra hassle. *This was originally going to be a two-star review* read more

105 Airport Parking - Signs are posted on trams and around the parking structure sparingly. - Parking Near Me - El Segundo, California

I wish I had read these reviews before making this reservation. It's absolutely true that you'll see the competitor's shuttles pass by you 20 times before this shuttle ever shows (at least mine did, close to the point that I was going to give up and get an Uber). When I tried to use my QR code to leave, the machine told me I owed $16+, even though I was leaving a day early! An employee walked up to my door and started giving me a hard time. "The machine never lies!" WTF? He then tried to manipulate my phone to cancel my reservation. I stopped him before he could do that. I ended up backing up my car, parking, and confronting him. I think he figured out that things were about to go bad for him ... he agreed to use an employee card to pass me through. I am 100% sure that these guys were trying to scam me. I will never use this garage ever again. It was terrible. read more

I arrived around midnight, had to wait 45 min. I called both # no one pick up. The van that came had a logo of South Garage. Why should I know about it? Elevator reach only 4th floor to tech 5th floor u need to carry your luggage's. I regret I did not read other people reviews. read more

If you enjoy waiting curbside as other shuttles come and go multiple times or simply thrive hearing your call ring to an empty voicemail, this is your parking lot and service. Stay away read more

Save your money! Use a different company. Company does not pick up the phone listed on website! Shuttle doesn't run on time and they charge extra even jf the shuttle took two hours! read more

I called this company at 12:39AM right when I arrived at the waiting area. I have called them 20 times. I wasn't picked up until 1:20am, and they asked me to pay the difference after my 1am appointment. I reached the parking lot and was dropped off at 1:38AM. After a long flight, inconsistent service--at least have the decency to answer the calls and update us on the pickup process. It is extremely frustrating that after 20 calls, no one bothered to call me back, and I couldn't leave a voicemail for an update. I called: 310-615-1888--but it doesn't even have a proper voicemail message. read more

105 Airport Parking - The countless missed calls that was unanswered. - Parking Near Me - El Segundo, California

Easy in and easy out. Best if you just want to take the shuttle to and from the airport. It's $15 round trip. Avoid the hassle of uber there and back and dealing with the uber line. Parking wise, it's pretty big structure. But it can get full, so reserve ahead of time. Shuttle drivers are friendly, but it can take time for you to be picked up so be patience. read more

HORRIBLE. There is no shuttle that I saw either upon arrival or once at LAX at the end of our trip. They will lie to you and say there is a shuttle, but it doesn't come. We were sent to a totally different location on E Imperial Hgwy to park. There was no one there, no attendants, no shuttle, nothing. We had to use Lyst to get to LAX and back to the parking garage. AVOID THIS PLACE AT ALL COSTS. read more

they said self parking was full, only valet parking is available so they kept my keys. They STOLE some valuable and cash from my Vehicle. Maybe it's my fault because I left some variable and cash in glove box. Horrible I will never park there again!! read more

We had to park on the rooftop since the main parking was full, which isn't a problem. However, the stairwell to the roof is completely full of sand from broken sand bags and trash. Waiting area is also not clean with no trash cans. When we arrived back at LAX, the shuttle passed us by without stopping at the bus stop. Called 4 times until they got the bus to pick us up. Their voicemail isn't set up either. Back at the parking, we scanned our QR code and it said we owed an additional $14 after having already paid. We asked what this was for and the attendant said we were over our allotted time. I estimated being back at 1:00pm and it was 2:30pm due to a delay at deboarding the plane. (AND the shuttle skipping us) The attendant responded with "We aren't responsible for air traffic." read more

Had a reservation and when I showed up there was no space, they had over sold the lot. Attendant was rude and sent us to another lot. Shuttle was so slow that we and others had to take uber from the airport. Upon returning was not informed that the name had changed and waited again for the shuttle. Also had to uber back to lot. Place is such a disaster that they changed their name to South Bay airport parking, same lane company different name. They do not pick up the phone when arriving ! Avoid this place ! read more

One star is because That is the minimum. Took an uber to the airport or I would have missed my flight. Waited for 45 minutes on return for my shuttle told it would be here soon called again and said they would send someone. Called again and said driver was on lunch break. Worst service I have ever experienced. Evan it it was free I would never park here again. I saw multiple shuttle for Wally Park and Joes parking while I waited. read more

Telephone- no one answers and there is no voicemail. Valet- I did not book valet but had to do valet because you were overbooked. When I returned my car would not connect to CarPlay and there were 7 new phones connected to my car. Shuttle- doesn't come around enough and when it does it's too full to fit everyone. I waited over 1.5 hours and then got a taxi. Other shuttles came around many, many times before this shuttle. - The QR code to get out of the garage did not work for anyone. If your time matters and you prefer to have an easy experience with enough staff to function properly do not use this company. read more

This is the place where a good vacation dies. Aside from the fact that you're most likely going to wait endlessly for your shuttle for departure you are very likely to wait and wait and wait for your pick up at arrivals for quite some time... so plan accordingly. But the cherry to top off the whole experience is the lack thereof customer service. One woman next to us, attempted to call as she had waited over an hour for a shuttle-- only to get the response "not my problem". Then, when we arrive our fairwell was accompanied with an attitude and crazy eyes. Look, I fully understand these workers are understaffed, overworked, and underpaid but perhaps let this be a message for the owners-- equip your business with more resources or at the very least start with a training your staff with basic etiquette. Oh and at arrival they told us they didn't have anymore parking so they had to makeshift parking spaces??? If you're looking to end your vacation high with a major low park here ! read more

I reserved it because it was inexpensive and it wasn't that far from LAX. I would not use this company again. They only use one van to make the loop from the lot to the airport, so it takes longer than 30 minutes for it to circle around. If the van fills up, they just turn people away. If you're at terminal 1-4 you're likely to get on. Anything higher than that, you take your chances. They oversold the garage so there is double and triple stacked parking so you have to pray no one blocks you in. The driver seemed put out to help anyone and didn't have much sympathy for the people he had to turn away. There's no staff on site most of the time, so if you have any issues with your QR code, you're just out of luck. Pay the extra few dollars and park somewhere else! read more

Do not park here - apparently they changed hands not too long ago and the current operators need much more help and organization to make this a reasonable service. We waited 45 minutes to be picked up on our return and the shuttle was so full every inch of sitting and standing space was taken. We had called several times to see why the shuttle was taking so long and no one answered AND it said voicemail was not set up. Also, we had reserved a spot but on arrival they told us they only had valet parking left; it would be no extra charge except gratuity for the valet. Of course when we arrived the bus unloaded a huge amount of people and there was only one valet so that took forever too. Hope they can improve in the future but it's a no go for now. read more

This company has truly gone very down hill the last couple of years. I began using this lot when they opened several years ago. It used to be very good overall. First, remember that in general you get what you pay for Examples include: Extremely consistent slow pick up at LAX after flight arrivals. If you book online you pay for a 24 hour period. The agent there tried to scam me to pay extra even though I had several hours remaining on a 24 hour reservation basis upon leaving the facility. They also run very few buses all the time, yet they always seem to have 1 or 2 more buses just sitting at the facility. read more

I had the worst experience ever with this parking place. On the way back from my trip I kept texting their number and calling them on the phone. I waited over an hour for their shuttle to come and they never came. All the other shuttles would come and go and none form this company. I finally had to get a shuttle to take me to their parking place that I could get my car. Once I arrived I told them and asked what happened. They didn't say a word or apologize. I was an hour late because of them and still made me pay that hour even though it was their fault I was late to their own parking garage. You get what you pay for don't do here!! read more

Stay away from this parking garage! Have been waiting to get picked up for an hour now and the driver keeps passing us and just waives after we flag it down. We este exactly at the point of pick up. Also, there was no parking! We had to park way at the top not where we were told. Such an inconvenience when carrying a lot of luggage. read more

I would not and highly do not recommend this service. we were stuck at the Airport on a Monday night for over 45 minutes before we were able to get on a shuttle but not with this company. I called once we were at the designated waiting spot to let them know we were here. Fully anticipated it would take a few minutes, which was fine. This was at 7:52pm. Proceeded to wait and watch the bus go by once. Exactly at 8:22pm I called being as it had been 30 minutes. they said he should be there shortly and that they had only 2 shuttles. Waited another 15 minutes and the bus went by again. Called told it was full and would be there soon, hence in 30 minutes. Decided to get on a shuttle to Hyatt Regence, this important cause the other Hyatt Place is very different. Got over there and within 8 minutes got into a Cab that they called for to help and was within our car in another 10 minutes. Will use Hyatt Regency, they are $25 a day for airport parking, clean and professional. There were at least 8 shuttles in use when we pulled in to the clean well lite parking structure. If this does not persuade you to not use this company then good luck. You can lead a camel to water but you cant make it drink. read more

Couldn't possibly have been worse. Colossal waste of time. (Edit: notice how little management cares... they haven't responded to a single review, not one, "We appreciate the feedback, we'll work harder, etc." nothing - they don't care.) We had a reservation and traffic was awful so we were tighter than usual for our flight (two hours early) so we wanted to park, get on the shuttle, and go, like you can at Parking Spot or Wally Park. Ya know, like a normal parking garage. Nope. Not here. Complete filled. 90% of the spots are tandem, those were all taken and then blocked in with double parked perpendicular cars in front of that where the ramp lane usually is, keeping two way traffic into one lane, it was so overcrowded. Then, of course, all the single spots were gone too. ZERO parking. We called from up top and they said to come back down to valet it. We dodged the double parked cars, got down, ten minutes wasted... and then we waited. Nobody was around. We had to try and find someone and after at least five minutes, we tracked someone down to take the car. Then, the shuttle. The same group of people were waiting when we got in... and they were waiting when we came back down, and all that. Now it's 1:45 until our flight. We waited another ten minutes, with 1:35 before our flight, then said screw this and called an Uber for $16. The couple dollars you save (about $5 a day) is NOT worth it. Parking Spot is now over $30/day but Wally Park is around $20/day if you sign-up for their site. My wife booked this dump for like $16 a day but the stress is NOT worth it, especially when you have to then pay for valet and then an Uber! read more

Jee-Zus!!! I could kick myself for not reading the reviews before booking this spot. That is something that I normally do. Parking the car was a breeze. But the shuttle service is AWFUL!!!! This driver has us jammed in here like sardines!! Thank goodness we arrived 3 hours early. She is wasting time and inconveniencing everyone. She didn't ask what airline anyone is going to. She just packed us in her, spit out a gang of nonsense instructions (we are adults), THEN asked what airlines we are going to. Why don't you just call them out as we approach? Also.... The way she handled everyone luggage but throwing bags and forcing them into tight spaces was just disrespectful! And after all of this she had the NERVE to say "tips are appreciated". Here's a tip lady, look both ways before crossing the street!! This place will never see me, my car, or my money ever again! read more

105 Airport Parking - Isn't this illegal? Too many people. No one should be standing! - Parking Near Me - El Segundo, California

Waited 50 min for a shuttle. They don't pick up their phone. The address on the emails is not the address on the garage so we went to the wrong place at first. Pick another place. read more

Worst experience ever, do not ride this shuttle. Take Century or Wally, they are constantly moving. This shuttle takes over an hour.

I used to love this place but I have used it 2 weeks in a row at different times and both of them left me waiting way too long. They onky have 2 shuttles making the circuit abd they have added more stops. They dont regulate when they leave so there might be one right after the other which makes the wait even longer. Even giving yourself an hour from parking might not get you there in time. read more

HORRIBLE!!! Do NOT use this company, if you plan on not missing your flight. When we got there a worker told us where to park and then his coworker stopped us and proceeded to raise his voice for no reason and began telling us to use valet. We told him that his coworker told us to park in a specific area, he clearly seemed bored because he continued to yell while we remained calm though we were irritated at his tone. He then told the shuttle driver to leave without us even though nobody was in it. After we returned back to the airport, we waited about an hour and a half to be picked up as well as others. When we got on the shuttle it was packed and the driver was extremely rude. She would constantly yell at everybody for asking simple questions. Overall I don't recommend using this company. read more