Libraries are great. I think most people have fond memories of visiting as kids and if you're like…read moreme, those memories are very suburban. The libraries I grew up visiting had 90s flair, and while amazing spaces that kept me entertained all summer long, they didn't have the grandeur of an iconic inner city library - like this one. The first time I stepped foot in here as a young adult I was in awe. It's just a gorgeous building, and incredible atmosphere to sit and read. The parking garage is set up to look like a bookshelf which I think is cute, and I love how you can just get lost in here and enjoy the space. It just FEELS like a library which sounds dumb but is true. What pushes this into five star territory for me though is the rooftop terrace. On a nice day there really isn't a better spot for an urban picnic.

LOVED the library, the book collections, the beautiful book-themed parking garage! So innovative!…read moreThe only thing was the barista in the cafe did not make good espresso drinks. But at least there was a cafe!

My daughter and I were picked up by the Parking Spot van at about 3p on Sunday February 7th and we…read morethink the driver's name was Zaky. The van was full and when the driver spoke, we could not hear him. He did one stop in premium parking then continued. When we entered the regular covered parking, one passenger spoke up and said they were also in premium parking. The driver stopped and then got snippy and said they should have given him their ticket. When they said they did, he looked in the trash can and found their ticket. He claimed he said their spot, but we did not hear him do so. In fact, other drivers usually stop at the spot, stand up and say clearly the number of the spot. This driver did not do so. After going around to the missed premium spot, my stop was the next one. Again, he did not stand up and say the number, but we knew it was ours. As my daughter and I only had backpacks, we did not need his help on leaving. But as my daughter was carefully stepping down to the ground level, the driver closed the door on her arm. No apology and she barely got out of the way before he drove off. I have been using The Parking Spot since its opening for both business and pleasure travel. This incident and the fact that it is extremely difficult to get to The Parking Spot now, will cause me to look elsewhere. An Email to management did not result in a satisfactory solution.

I've been utilizing the Parking Spot for almost a decade, and I'm just not sure I'm feeling it. The…read moreonly times I book it now are when the KCI airport garage is full, which unfortunately, is often. It doesn't seem to matter if I'm in covered parking or open surface, it tends to take a while to get a shuttle to come to where I am. On more than a few recent occasions, the clerk checking me in will tell me, say, Row 17, where I'll go to. Then the driver eventually arrives and asks what I'm doing in Row 17, that I'm in the wrong spot... so some apparent communication issues. Then when you get back, you may have to wait, and wait, and wait. If the airport is busy, it can feel a bit intense because everyone wants on the next shuttle. Then it takes a while after that to get back to your car, and drags out the whole travel experience. The last thing, there are some wonderful drivers here. However a few of them will really guilt you into tipping, and be visibly upset or even say something direct if you don't. Even if you're traveling super light, and traveling for work where it's hard to be reimbursed for cash tips. I'm not against tipping when they get my family's bags off the bus, but when it's just me already carrying my own, I don't see the need to add on to the already expensive parking adventure I'm on. I really wish the new KCI had a light rail connecting to the parking lots, or had built more parking than they did. It's a midsize city and midsize airport, there's no way it should almost always be full when I go to book.

As public places go, this is the gem of gems for Kansas City. It provides yet another argument K.C…read more is, in fact, a real city and long ago shed its image as a cow town on the cusp of modernity. Though its big city counterpart on the east side of the state has distinct historic and architectural relevance, Saint Louis just isn't as placid or stable feeling as K.C. Country Club Plaza just adds so much. Oh, and there's shopping. As someone else put it, this is the Beverly Hills of Missouri. True. Come to think of it, they could rename 47th Rodeo Drive, pronounce it like the livestock event and have an annual cattle drive to celebrate the city's history. Lol. Jk, jk. Kinda. In all seriousness, it's an absolute favorite for more refined fun.

I visited the Plaza during the holidays and it did not disappoint. The holiday lights are…read moreabsolutely delightful and create such a warm, festive atmosphere for walking around. I was really impressed by the sheer variety of food and shopping options. I specifically made the trip to visit the Made in KC store, and it was a total win--they have a fantastic selection of unique gifts if you're looking for something local. Getting here from downtown was a breeze via public transportation, which made the trip much more relaxing than worrying about parking. Whether you're here for the shopping or just the views, it's a KC highlight!

It would be the best parking place if they didn't make you wait 20 minutes to be picked up from the…read moreairport.

When they are appropriately staffed, you can't beat them. But, we have several times recently…read morewhen we have had to wait 25 minutes or more to be picked up at the airport. We could have been home. Ridiculously slow service.

Whether you're here to shop, eat, or get a little exercise in...oak park mall is definitely a spot…read morefor it all. Depending on which shop you stop at, service and value differs. I'm yet to have a bad experience with any store owners. There are some pricey shops but I've also seen inexpensive places to shop as well. It all depends on where you stop. Definitely recommend coming here if you're a kc native or just simply touring the city. For those with kiddos, I recommend the kids play zone, my daughter loved the carousel ride.

Went shopping with a friend recently to see what deals they had at clothing stores. Many stores…read morewere running winter sales which were very good! Impressed with the variety of stores and the food court never disappoints.

The Crown Center is a family friendly shopping and entertainment spot. Mostly clean and well…read moremaintained space. There are shops like Hallmark, Crayola, Starbucks, convenience store, tea store, souvenir store, Halls (luxury store, mostly expensive goods), local KC good store and so many different restaurants. The hallway connects it to entertainment places like Hallmark visitor center, Kaleidoscope, Sealife and Lego Center. In the plaza they also had ice rink and Christmas decorations. There's indoor parking, street car stop and Union station (minutes away) for guests. Throughout the day, lots of tourists, including families with kids visit this center. The restaurants have varieties like bbq, pizza and sandwiches. Sheridan's frozen custard is a really popular ice cream store. It is also connected to Westin hotel via passageway. I did struggle a bit the signs and directions. There were not clear in some corners. Security personnel are available throughout the plaza, we took some direction help from them. But overall it's a prime spot in KC.

We take our kids to crown center multiple times a year (ice skating, restaurants, coterie theatre…read moreare all wonderful). The parking system up to now has been easy to navigate and validate at any shop. The new "frictionless" parking system is an obnoxious data grab, irritating to set up (I do not want to make an account for every place I park), and impossible for people who choose not to have a smartphone on them at all times (me). :) I'm sure it cost a lot to implement, but every person I've talked to has also found it frustrating. Will be ice skating elsewhere from now on and choosing alternative parking from the crown center garages whenever possible.

Parking in the garage at my apartment (HERE Apartments in Lawrence Kansas) was a decent experience…read morefor the most part until I had to deal with my car getting damaged while in the hands of the valet attendants. A valet attendant backed my car into a concrete pillar, instead of owning up to the mistake he decided to leave it where it was and not tell anyone about the incident. Once i noticed it i brought it to the attention to a manager on duty. He took down my information and wrote up an incident report to go to the main manager of the garage. In this case, the manager's name was JD. Figured i would get a call within the next couple days from JD to discuss what had happened to my car. But no, two weeks went by and i had heard nothing. I had given my information to a couple valet attendants to give to JD because he was never on site to talk to. This did nothing because JD never called me. Of course i was upset because my car had been damaged and weeks had gone by and i hadn't even heard from the person that was supposed to be taking care of it. I then got JD's bosses name and number and contacted him about the incident. I got a response that said that JD was apparently "investigating" the accident and would contact me within a week. At this point it had been about six weeks. I waited for a call from JD and of course still had not heard a word from him. I even got two estimates of the damage but yet had not heard back. I then called the number back and was prompted to choose a name from the directory of employees, finally finding JD's number. Once i finally got a hold of him he informed me that he was denying my claim because "there is no proof that your car was damaged in our garage." i asked him if he had looked at the camera footage and he told me that he had asked the apartment manager for it but hadn't gotten a reply. But before that i had talked to the apartment manager and she said that JD had never asked her for the footage. So i had to ask her myself to send it to him because he was denying my claim. Finally about 7 weeks later my claim was finally accepted and i got a email from the claims department and finally after two months got the check to get my car fixed. Talk about the worst customer service from a so called "boss" ever. He never once called me and i had to threaten to take the matter to court before a resolution was ever reached. MOST of the valet attendants are good and you better hope a good one parks your car becuase dealing with a so called "head manager" or whatever you want to call JD is going to be the worst customer service you will ever recieve in your life.