The price was great! Our movers were great! They showed up on time, handled everything quickly, and…read moretook great care with delicate items. They were very friendly and helpful all around. Very happy with our experience!!!

These guys are awesome movers. Reliable, fast, and great to work with. Highly recommend!read more

Called, estimated and pickup all in the same day. We moved…read morefrom a 5 bedroom home to a two bedroom condo. We donated or gave away a lot but still moved more than we had room for, consequently we could not get the car in the garage. Enter College Hunks hauling. approximately 4 hours after my phone call it was all gone. I was impressed!

What should have been an exciting move into my new built home turned into a very costly and…read morestressful experience. The movers connected my washing machine but failed to connect the drain line, causing water damage from the second floor into the first floor of my home. The dryer vent was also left disconnected as well. Initially, the company appeared to accept responsibility by sending out a restoration crew to clean up the water damage immediately after the incident. However, after weeks of delays and "claim reviews," their attorney and insurance company ultimately denied the claim entirely based on the liability paperwork signed before the move. It is incredibly frustrating to deal with a company that responds one way in the moment, only to later refuse accountability for damage caused during the move. Accidents can happen. What matters is how a company handles them afterward. Unfortunately, this experience left me feeling unsupported, misled, and stuck dealing with the consequences in my new home. I would strongly encourage anyone considering this company to carefully review all paperwork and fully understand what protections you actually have if something goes wrong. This wasn't like a dent in the wall...this was costly water damage to two levels of my home

We had movers today and they were fantastic from start to finish. Showed up on time, super…read morefriendly, and worked efficiently without wasting a minute. I definitely underestimated how much we had, but they took it in stride and got everything moved without any issues. Pricing was very fair and the service was top-notch. Would absolutely recommend!

Great movers! They made sure all my furniture was covered in blankets or plastic wrap, nothing was…read morebroken, and I was charged the quoted price. I would not hesitate to use them again in the future.

I will be very happy to change my rating of this company when I see my replacement of my glass TV…read morestand shelf that supports my television that was smashed during the move. They were PAID and so far I have had no word from them about the shelf that was identical nor the one that was smashed! How about it Tenneal?

Received great service from this company. They made a usually stressful experience run very…read moresmoothly. Tenelle, the owner, is thorough, asked questions and sent me an inventory form to make sure they were prepared for all of the furniture I was moving. The gentlemen who moved me were polite and efficient. Definitely would recommend them!

Everything went smoothly until it came time to pay--and that's when the problems began. Ramon…read morehimself came to our home to give us a quote. He saw the number of items we had and was told exactly where the truck would need to park. Despite this, when it came time to settle the bill, the movers claimed the quote only included FIVE boxes--when in reality they moved well over 100--and that the walking distance was underestimated (100ft vs. 300ft). A two bedroom apartment with only five boxes? Seriously?! They tried to up charge us by more than $700 at the very last second, after everything was already off the truck. When I called Ramon, he was nothing like the friendly guy who came out originally. Instead, he acted clueless, dismissive, and nothing like the guy I first met. On top of that, once we started unpacking, we realized some boxes were missing entirely, and our beige couch had been delivered with stains. They had wrapped the mattresses, but not the couch--an obvious oversight. When I complained, they offered me a laughable $50 credit. After pushing back, they grudgingly increased it to $100, which doesn't even begin to cover the hassle and damage. Between the attempted last-minute price gouging, the lost boxes, the damaged furniture, and the dismissive attitude, I would never use this company again and cannot recommend them to anyone.

Politeness, on time, more than willing to help with whatever needed. Efficient, staff are well…read moregroomed. I would use again if needed.

this will be our fifth local move with MVM Toledo. they are reliable, efficient, hardworking and…read moretop notch. each member of the team sets a high standard for service! Would highly recommend! MVM Toledo should be your first and only choice!!!

Formal Complaint - Poor Service, Property Damage, and Unprofessional Conduct…read more This company and its staff were disorganized, damaging, delayed, dismissive, condescending, unaccountable, careless, and overall highly unprofessional. I strongly advise proceeding with caution. My move took place on March 13th and was poorly executed from start to finish. A job estimated at three hours took well over six hours due to inefficiency and lack of coordination. During the move, my property was mishandled, resulting in a broken mirror and damage to the walls. Communication throughout the process was minimal and disorganized, with no clear updates or accountability. I was also charged an unexpected $500 overtime fee. While this fee was eventually refunded, the circumstances raise serious concerns. I was informed that a full refund would not be considered because, in the company's history, they "do not do that," and that as long as the move was completed, the quality of service was irrelevant. While interactions with Shayne (Branch Manager) were frustrating at times, he did make efforts within his authority and indicated that approval was needed from Ben (Regional Manager) to process a full refund. It was implied this would be approved, and Shayne appeared confident in that direction. However, once escalated, communication became inconsistent. Ben was unavailable, and this was later referenced as a reason for delays. When I spoke with Brian (CMO), the response did not reflect a thorough review. Instead, assumptions were made, the tone was patronizing, and there was no meaningful effort to resolve the concerns. At no point was there accountability, de-escalation, or empathy. This experience raises serious concerns regarding service quality, communication, and leadership accountability. Proceed with extreme caution.

I had an excellent packing/moving experience with American Moving & Storage Solutions this past…read moreweekend with movers Adam, Steve, Adam, Nick. From the onset, it was very easy to call and communicate with Todd and the team. He performed an in-person walkthrough and gave an upfront quote on packing/moving costs, as well as the estimated length of time. I was moving out of a very difficult apartment that had only 1 elevator, no loading bay, and an extremely long hallway circuit. None of this was an issue on the day of the move. A team of 3 movers had no issues packing, loading, and unloading all of my stuff. There was no damage to any hardware/furniture, and the final cost was right in the range of the estimate. Over the past 10-years, I've moved 7 times for work and this was BY-FAR the best moving experience I have ever had. American Moving is a gem, and I will absolutely use them again for any moving/transport/relocation needs.

Just have a question ? How can you guys take someone's money…read moreAnd then when you give him a quote for $6,000 6200 and tell the homeowner oh I'm sorry it's going to cost another $6,000 so now you owe $12,000 and then not get the deposit back and then not be open on weekends so you can talk to the main office only to the the man that came to the house with a boy and another young boy and an old man that could not get us out he saw the stuff we had and he did not want to do the move that's why he pumped it up so much I asked him to put it in writing and put it in a contract and he wouldn't do it and then he started getting a little sarcastic so my wife told him to please leave now you will not give me my $1,695 deposit back criminals and you deserve everything that's going to come to you

This Team was responsive, helpful and accountable They moved…read moreus easily and in excellence I am very happy with their service

Hiring a dedicated moving company is the best decision we made. Our movers arrived on Saturday and…read morepacked us up in a few hours and were on their way from Columbus to Atlanta. They arrived on time for move in on Monday morning and quickly and efficiently got us moved in. Randy & Elijah were amazing! So polite and caring. They took the stress out of moving. We would definitely recommend Moving Ahead Services for your long distance (and local) move. Thank you!! Just an update after our move... the packing that Jason did was amazing! Everything was wrapped beautifully not one item was broke. Great job Jason!