The very best. Ontime and reasonable…read more..call them!...you can rely on them for ontime and excellent transportation

We were very pleased with the prompt, professional, reliable and friendly service. Driver arrived a…read morefew minutes early, assisted with luggage and even provided water and snacks. Charging ports were available as well for electronic devices. I highly recommend their service. Outstanding!

Always an unpleasant experience from start to finish. To begin, their website simply does not…read morefunction. I had to enter my information 6 times and get an error message 6 times before I figured out how to book tickets online by using an incognito window in Chrome. On top of that, I discovered they raised prices AGAIN. This company would be out of business if there were other competitors in the game. Last time I was on the bus the driver almost got into an accident.

The schedule seems to be more of a vague suggestion than an actual timetable. Going to Chicago from…read morethe South Bend Airport on the first bus of the day, it was almost half an hour late. When it did arrive, is apparently hadn't been to Notre Dame yet, so that's where we went next. I don't think we stopped in Michigan City at all. I made it to O'Hare, but not without much concern about missing my flight. On my return trip, the bus listed on line as the 4:50. (But actually comes to the bus center at 5:15... ) finally arrived at 6, only get around to leaving about 6:15 after the driver spent some time yelling about buying tickets in the terminal instead of on the bus.

William was our driver. He is out of NW Indiana. Nine of us took his limo from Michigan City to…read morethe Amtrak station in Chicago. He arrived early both ways, and responded quickly to my text messages. Limo was clean, new, and comfortable. He didn't race along, just went with the flow of traffic, felt nice and secure on I-94 & the Dan Ryan. Coming back from the trip, our train was 4 hours late arriving. William kept in communication with us via text, and was right there when our train finally got in. Price was considerably less than the other two limo companies that I got quotes from. Also, originally we were going to get picked up from Chicago Union Station, and we changed it to Homewood two days before before we left. There was no charge, and the person on the phone at Americar shuttle changed the reservation quickly, courteously, and no change in price. They seem very flexible and customer oriented.

Awful. Driver picked up myself and my daughter this week to take to airport. Drove 45 mph on…read moreexpressway, while way, people were passing left and right., couldn't keep his eyes open, kept rolling down his window trying to wake himself up, hit a vape while driving.... Also slumped on wheel while driving. I Wanted nothing more than to get out of that minivan as quick as possible. Was charged gratuity already and I brought extra cash to tip him which I def did not. I should receive gratuity back as well. Will tell everyone I can.

Fantastic service. Prompt, punctual with personable drivers. We will most definitely use them again.read more

Had a last minute arraignment for airport service ; less than 24 hour notification and their…read morewillingness / professionalism spoke volumes. Will def book in the future.

Easy to book and Neil made sure we made our flight from O'Hare and texted with the exact door to…read morelook for him for return flight . Will book again in the future.

NM Private Car Service is THE ONLY service I use! The rates are always fair and I get detailed…read moreupdates before my pick ups. The cars are clean and comfortable. The drivers are all so friendly and careful. When I use NM Private Car Service I never have to worry about being picked up on time or having a comfortable car to drive me. Neil makes sure to always be contact with me so I know who my driver is and how I can contact my driver. There's no mystery with the car or concerns of safety. I've used NM Private Car Service for rides to and from O'Hare and to and from the burbs to downtown Chicago. Using this service is well worth every cent and it's so reasonable! Never will I use a different car service!

Great experience. Jeff was wonderful. He was on-time for…read moreour pickup at home and our return trip from the airport. The instant messages were greatly appreciated. Will definitely use his services again.

I have used Midway O'Hare Livery Service twice now, and I will absolutely use them again for future…read moretrips. Beautiful, clean cars - and they are super responsive, communicative, organized, on time - and my favorite part... safe and responsible drivers! They seem to make safety a priority with calm, professional, level-headed driving.

Had a great experience and driver was fantastic would definitely ride with them againread more

AN HOUR AND A HALF LATE. I've been relying on this service for years with very few problems, but…read moretoday gets 1 star. The driver seemed very grumpy and was telling US to hurry and get loaded after several of us had been waiting since before 7:45 for what was SUPPOSED to be a 7:50PM pickup. This is Saturday night, not weekday rush hour, btw. I called the office twice; was first told the driver was 20 minutes late. When it was 8:30, I called back and was told the driver got stuck on the tollway (apparently she was actually struck by a car) and would be get another 5-10 minutes. 15 minutes later, at 8:45, a bus finally showed up at the Int'l terminal, but is now picking up from the rest of the airport. Of course half the people didn't/don't have their tickets (or don't know how to pull up on their phones) so he and the ticket woman had to do all that; then sit at the last pickup point until 9:15, but they are still trying to get all the tickets out of people. By the time we get out of here and on the road, we won't arrive at my station after 10PM, and I still have to get a ride from there. They really should have some kind of announcement system and backup plan available. I'm exhausted and this is just the last thing I needed. I will have spent 3 hours at the airport because of this added to the usual international arrival rigamarole. At least the driver and ticket lady could have been friendly and apologetic, but they are being neither. Have yet to hear any kind of apology or explanation. Not okay. We are finally leaving the airport. It is 9:22PM. For a 7:50 scheduled pickup. I am not a happy camper.

Reliable service, clean ride, friendly and professional. Saved in a major jam and got me where I…read moreneeded to go!

Left messages about a ride Never got a call back?? I had to call 5 or 6 times could of at least…read morecall me back and say he didn't have anything . I wouldn't waste my time again.

We needed a ride to O'hare on a Sunday. I was hesitant on just calling a taxi since I could not…read moreplay games and need to be at O'hare by a certain time. I called and spoke to Suki. She is charming and very friendly. It was a pleasure to speak with someone who appreciates your patronage. The car arrived on time, several minutes early to be honest. The driver (Dave - I am 99% certain on the name, sorry) was professional and courteous. The car was clean, no funky odors, no gross air freshener smell : )). It was a comfortable ride. I would definitely use the service again. I got the feeling this operation takes pride in what they do and making your experience stress free.

We first encountered this company years back to pick up someone from the airport for us and bring…read morethem back to our home. Next we hired them to take our family to the airport and pick us up from our vacation. We were treated well, their service is reliable, professional, yet friendly. We are looking forward to hiring them for our next vacation.