Oliver was amazing 1st class car and Service!!!…read moreHighly Recommend Car was early and we arrived ahead of schedule

Our driver Oliver was great! He was timely, professional, and friendly. Cars are always very nice…read moreand clean. Thank you STG!

I always get nervous waiting out here for the train. There is no one here manning the station,…read more and it's kind of out in the middle of nowhere. It would be great if they extended it to DeKalb; there's already a station built here in town. However, they won't for several reasons: 1. They would have to extend the third rail from Elburn to DeKalb, and they would have to raise taxes quite a bit to do that and pay Metra to come out here. 2. Metra does not want to go outside the 3-county Chicago area(Cook, Lake and Kane) 3. they moved 1/2 of Cabrini Green to DeKalb when it was closed, which caused us to have quite a bit of crime and drugs out here. DeKalb doesn't want or need any more of that. We have shootings and stuff quite often. So, they made a good compromise by making a bus route that goes to the station and back several times per day, It has been quite a blessing to have that bus, but it needs to run more often!

I'm from Chicago and moved to DeKalb in 2019 and when I do go to Chicago it would be nice to have a…read moremore or even more means instead of having to travel to Elburn from DeKalb as that's a nice ride and I have to stop at Northern to catch a bus as well only few buses even go to the city during the week if you plan on going and it's only 1 bus at a certain time to pick you up and bring you back it's almost as if you need a car or set up your own transportation from Elburn otherwise just stay overnite in the city except with the gas prices.... either way it's worth the trip so I make the most of it and yes it would be nice to have an Agent at the Elburn Station

This was my second time renting this party bus for my birthday, and once again it was an amazing…read moreexperience. Everything was seamless from start to finish, and the service was extremely professional. Paul was fantastic to work with and made the entire process easy and stress-free. This will be the only party bus company I use going forward. Thank you so much, Paul!

Great service! Hired him for my daughter's party bus excursion last weekend. He even drove around a…read morelittle bit when he arrived at the venue while we were still setting up the party, so we could surprise her. Will definitely hire them again! Timely, organized and reliable! Thank you!!

My experience is probably between a 3 and a 4. I utilized this service for wedding day…read moretransportation. I discovered the company by reaching out to several vendors on Yelp. For what I was looking for, they offered the best pricing, and I assumed they would know the area as their office was close to our destinations. Over the phone for the booking, I felt like they took a lot of notes for the details/requests. I had a couple of things that did cause some frustration. 1. Multiple charges to my credit card. (They accidentally charged me for each quote instead of the final amount) It took several calls and emails to get them to refund the overcharge payment. 2. Upon booking, I was given one driver's contact information. As I was trying to organize wedding guests, I provided the original driver contact information to guests. A different driver called me the day of the event. It didn't appear that he received all of the notes for the event. As I was in the midst of being busy with wedding prep, my maid of honor took control to get everything/everyone organized . Another positive: The car we booked was the car received. The car was clean, and everyone got to/from the event safely. Driver was friendly.

We used this company Christmas Eve for a lights tour and it was AMAZING! Our driver was Robert and…read morehe mapped out the entire route, gave us an aux cord to play our music and was so nice!! It definitely exceeded our expectations!!

Outstanding Customer Service! Highly recommended, new vehicles, very clean, safe drivers,…read moreoutstanding staff willing to go the extra mile to ensure your experience is great. Business sent a text message day prior to let know who my driver was going to be. Our driver was Margaret, she had very strong communication skills, very good driver, and very friendly! I alerted her our flight to Midway was delayed and she monitored our flight and arrived promptly for pick up even at 3:30 in the morning. She was very friendly and drove us to our destination with no issues. They have extra charging ports for all passengers, climate control system in their vehicles. Their cars are roomy even with 4 suitcases and 4 passengers riding in the back. I accidentally left my laptop in the backseat after our ride concluded and they were prompt to notify me and returned my bag. I love that they take pride in their work and they made our experience very enjoyable! I also love that they are a veteran owned business. I highly recommend their services.

We used 2 PrivaDrive vans to take us to and from The Acrorn over Thanksgiving weekend! Jeremy and…read moreEric were prompt, friendly and fun! The vans were super clean and comfortable! We also added a stop and changed our pick up time without any issues! We highly recommend PrivaDrive and will definitely be using them again!

Phelps Transportation was first class - he arrived early, and got us to our destination quickly and…read moreefficiently. The Sprinter was very comfortable, and well stocked for the 2 hour trip. Randall handled all of our needs and requests. Great experience!!

Courteous and prompt Will definitely use Phelps again…read moreExcellent service to the United Center. The Bulls use Phelps for their families as well

My work crew needed a party bus to get from Aurora to Chicago…read more One of my coworkers had used this company before for a wedding. She highly recommended we use them for our outing. I have no complaints. Communication was fast, efficient and professional. Contract, receipt and all communication was emailed promptly. Pricing was fair and our driver was great. Got us to our destination safely and quickly. Pick up was easy and on time. He even gave us his number to call if we were ready to leave earlier than the scheduled time. Highly recommended and will definitely use again.

We had a wonderful experience with Midwest for our daughter's wedding. They provided two coach…read morebuses to shuttle guests between the hotel and venue, and everything ran perfectly. The buses were clean, comfortable, and always on time, which made the evening stress-free for everyone. Mel and Amy, the coordinators we spoke with by phone, were especially helpful--friendly, knowledgeable, and very professional. Their clear communication made planning easy. We highly recommend this company for any event requiring reliable group transportation.

These guys were great! Simple to book...Affordable...Super nice vehicle. Showed up on time from…read moreGlen Ellyn to Wrigley for a concert. Had to make a stop in the city to pick up a couple...no issue. The concert went late due to weather...no issue. Met us after and got us all home safe. I'd 100% book from this company again.

We worked with them for our wedding day and they were great. We booked a party bus as well as a…read moreshuttle. Our party bus did break down but they had a shuttle there as back up so there wasn't any delays throughout the day which was nice. They also helped me retrieve items the next morning that were lost. Would recommend working with them for your event!